The Vodacom Partnership
for a Connected Nigeria
Mickey Mashale (Ms)
Managing Executive
Public Enterprises
Five major tech. trends are reshaping Enterprise customers’ business models
Hosting & Cloud • Shifting profits from hardware, integration and operations to software and Cloud, with rapid
growth:)
Everything
Connected
• Global M2M revenues growing at 17% CAGR (2012-21)
• Global “Internet of Things” value of up to $3.5 trillion by 2016
Fixed-Mobile
Convergence
• Global UC market expected to grow by 12% p.a. with Business VoIP/ UC Services sub-
segment growing at 19% to 2015
Security and
Control
• With BYOD and proliferation of smartphones and tablets more and more CIO are concerned
about security of enterprise information on these mobile devices.
Consumerisation
of IT
• Increasingly more and more Enterprises either have a BYOD policy or plan to do so within 18
months
SOURCE: McKinsey CIO survey , IDC, Gartner, William Blair analyst report, Jan 2012, Global Insights WMI, Machina Research
What’s Shaping Nigeria & Why Do We see it as A
Partnership
Government alone could not
achieve the 5year plan
Private Sector alone could not achieve
the 5year plan
Citizens alone could not
achieve the 5year plan
3
A connected
NIGERIA
What would be
Government’s Objectives
Global Standard
• Government efficiency
– Broadband can improve the efficiency, cost and reach of public sector services in areas
of high government interest, such as health, education and government services.
• Economic Enabler
– Broadband is an enabler of e-business and new market opportunities, allowing firms,
including small and medium-sized enterprises (SMMEs) to realise growth through
productivity increases stemming from improved information exchange, value chain
transformation, and process efficiency (OECD, 2003)
• Knowledge Creation
– Improving the skills and education of individuals through the use of broadband services
• Universal Access
– Widespread and affordable broadband access can contribute to productivity, economic
growth and social inclusion.
5
What Would Business As A
Partner Looking To & For
The Business Value Chain
• Government to create an
enabling environment
• Government to deliver on its
obligations
7
• Feasibility Journey
• Appropriate Models
• Best Practise
• Adapt to Nigeria’s
requirements & needs
What Would the Citizen be
Looking For
As a Nigerian Citizen, I’ll be looking for
• Easier access to Government
Services
• Easy access to Information
• Lower cost of Communication
9
Our Case Studies Across Different Verticals
Vodacom As A Partner – What’s Our Claim
eGovernment
Not A Wheel of Fortune but REALITY
Health
IEC
Transport
Smart City
Social Security
Police
Education
12
Education
Our Partnership with the Education Community
• Enabling Improved quality of Education and Training through smart deployment
of ICT solutions
• Using Broadband Network for Administration and Curriculum delivery
• Enabling Teachers and Students/Learners to meet the challenge of the
Information Age and Bridging the Digital Divide
• ICT integration into the learning and teaching process and
• Impacts of ICT on access, cost effectiveness and a robust quality delivery of
Education
• Participation of the Departments of Education and all teachers, learners,
departments in the Information Society – government/ private sector schools
main employees receive a desktop or laptop as tool of trade, not teachers,
WHY????
• Globalisation of curriculum, for national curriculum and local languages.
Some off the solutions we have developed and deployed – over and above
connectivity to address the teacher, the learner and the administrator
Learning Management Systems (LMS)/ Learning Content Management System (LCMS),
School Management, Analytics & Reporting, Curriculum Content aligned to NCS & CAPS or
Tertiary Institution, Course Delivery Management, Education Portal Management, Learner
& Teacher Personal Workspaces, Video & Online Collaborative tools - Social Media for
Learning, Identity & access management and digital rights, Repositories/ Databases
• Asset Management, Incident Management, Office in the Cloud
ICT General Challenges IN
Education
What have we done
Our Objective
Education Video 14
Multiple Architectures
15
Mpumalanga DOE Case Study
Solution
Enables Learner Unit Record Information and Tracking System (LURITS), as well housing Educator records
Future phases will include VoIP and IP Multicasting overlay services
Connectivity to Learners through the Broadband Connected Environment
Objective
Education Management Information Systems (EMIS)
Delivery of School Management System to all schools in
Mpumalanga
Aids School Management and Educators
Expands the Value Add delivery of Information to Educators
and Learners
Roll out in Three Phases +1800 sites
Phase 1: 609 Secondary and Sub structures
Phase 2: +600 Remaining Secondary Schools
Phase 3: + 600 Primary schools
42 Tech - Mpumulanga
Vodacom Connectivity Network
VSAT Hub
www
EMIS hosted in Data
Centre
Administration,
School Management,
Teachers
PC VSAT
Expanded Site View
Distance Learning – UFS Case Study
Objective
DOE and UFS Internet Broadcast Project
Uplifts Maths, Science and English standards
Allows teacher development and improves learner achievement
Multicast of teaching and learning sessions live to +60-250 rural schools
Solution
UFS Live Multicast Site linked via Microwave to core and VB-sat
Managed Hosting Services and Internet “in the cloud”
Perimeter Firewall solution – to block harmful content
Included White Board Installations in Schools
+60 Various Underprivileged
and
Rural Schools
.
Vodacom Connectivity Network
VSAT Hub
UFS– BFN www
Data Centre
Virtualization
Teachers
and Learners
PC VSAT
Expanded Site View
Distance Learning – Content Partners
Objective
Curriculum Content
Delivery of Curriculum in multimedia format
Using and enhancing technologies
Aids Learners and Educators – Grade R-12
NCS & CAPS Compliant
Solution
Hosted Moodle Platform “Vodacom In the Cloud Services”
Pre-Loaded content servers, with updates via the cloud
VB-Sat Satellite Connectivity paired with local access to content and Live
push or pull “in the cloud” Examinations
Optional Live Multicast or IPTV support
Various Centres/
Schools/Campuses
.
Vodacom Connectivity Network
VSAT Hub
ITBC – Lab CT www
Data Centre
Virtualization
Educators/
Learners
Content
Server
VSAT
Expanded Site View
E-Learning
19
Health
Our Partnership with the Health Community
To ensure enablement of health services using ICT.
• Data Accuracy & Integrity & Loss (quantity vs. quality)
• Reporting Delay (1-2 Months)
• Labour Intensive – Repetitive procedure at various levels
• Patient Confidentiality
• Only paper based data – no Intelligent Reporting
• One way flow of data + “data silo’s”
• Distance to get
Nompilo
Medicine Logistical Management
Workforce Management
General ICT Challenges in
Health
Our Objective
Nompilo Video : 21
What have we done
As simple as Everyday Broadband Use
22
With an Enabled Network, Service Can Be Anywhere
23
C
A-
Define
Service
B-
Integrate &
Deploy
C -
Marketing &
Sales
D -
Client Pay
E -
Service Charge to
Platform
A
BC
D
D
E
E
Mobile
DeviceMedical Device /
Applications
Intelligent
AdapterseHealth
PlatformNetwork
HL7
XML
Internet or Secure
Connectivity
Health Care Service
ProviderCitizen /
Client
Social Security
Our Partnership with Government for Social Security
Enabling government efficiency through real time monitoring of interventions and
processes
• Fragmented Information Sources – departments working as Silos
• Service Delivery Quality of Services (Consistency)
• Security
• Predictable Opex & Capex
• Compliance, Monitoring & Evaluation
WOP – Web based Application to monitor the government intervention of War on
Poverty
CDW – Web based Application to enable Social Worker and Inspectors easy access
to the back office application as they perform day-to-day functions on the field
SASSA, Grant/ Beneficiary Management – enabling platform for beneficiaries to
access their information and updates on their profiles from the palm of their hand
Food Security – web based platform to enable government to monitor feeding
schemes across government schools, soup kitchens and places of safety
General ICT Challenges
What Have We Done
Our Objective
A day in the Life of a Social Worker and A day in the Life of an Inspector 25
SMART
SMART…..X
To Partner our customers to be more cost effective, efficient, provide real time data
regardless of where their assets are.
City/ Regional Utilities working in Silo’s – Transport, Electricity, Water
Broadband
No Single view of the Citizen
Incorrect citizen usage data
.
Smart Grid
Smart Water Management
Traffic Management Systems
Connected Homes
General Challenges
What have we developed
& Deployed
Our Objective
27
Remote Monitoring & Control is an all-rounder
Medical Science
Secure provision of
software updates: no
field staff necessary
Safety & Monitoring
Video transmission
and remote security
personnel
mHealth
Monitoring patients
from home: lower
costs, fewer
consultations
Industry
Higher capacity of
appliances and more
performance with
Remote Monitoring
Construction
machines
Reducing service costs
through intelligent
analysis and monitoring
Vending Machines
Checking inventory
and replenishing in
order to optimise sales
Energy
Providing new
services by means of
Smart Grid application
Real Estate
Reducing energy
usage by up to 40%
through Monitoring &
Control
Telematics
30% less trucking
thanks to remote
maintenance and repair
Consumers
Providing relevant
content and
optimising
services
Leveraging Broadband to Turn Cities, Regions,
Provinces & Countries to SMART Connected,
Chip Based, Remotely & Pro-Actively Managed
29
SMART Connected, Chip Based, Remotely & Pro-Actively
Managed
30
• Communications is not just part of the “black box”, modem or meter.
• Managing large volumes of SIM cards in the field can be demanding.
• How are communications costs contained and managed?
• How is the communications infrastructure supported?
• Can the hardware be upgraded to support future needs? It doesn’t have to be the Utility’s probelm
• Quality of service
• Theft of SIMs resulting in financial and information loss.
The Future – Smart Grid for Nigeria
31
The Future Smart Home
32
What Lies Behind What the
Citizen Experience
In Our LifeTime!!!!!!
34
The Boring Stuff, but I must talk about
Capability behind What enables the
Citizen or Business.
Our Core Capability
• Network Architecture
• Systems Architecture
• Service Architecture
• Security Architecture
• Application Architecture
• Assurance
• Operations Strategy
• PMO
35
OSS/BSS Envisaged Architecture
Business Support Systems
OSS/BSS (API) & Integration
Standard OSS
Service Activation
Network Activation
Customer Information
Service Information
Inventory
Order Management
Resource Inventory Management
Service Assurance
Pricing
Billing
CRM
Self Service Order Management
OSS Access API’s enabling BSS Readiness
Integrated GBN
Network
POTENTIAL ARCHITECTURE (High Level)
Layer 3 Services
Internet • Gbps access to www
Voice • Gateway & SBC deployment to aggregate traffic
• Leverage Vodacom infrastructure to terminate traffic
• One-Net
ARCHITECTURE (Detailed)
Not A Wheel of Fortune but REALITY
Health
IEC
Transport
Smart City
Social Security
Police
Education
40
It Can Be The End
OR
I can Go on For Another Hr
Thank You
Mickey Mashale (Ms)
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