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397 The study of knowledge managements effect on CRM success, Considering the intermediary effect of organizational factors.

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398Fereshteh Mohseni *, Seyed Yahya Seyed Danesh, Ebrahim Chirani

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399 The study of knowledge managements effect on CRM success, Considering the intermediary effect of organizational factors.

International Journal of Economy, Management and Social Sciences Vol(3), No (8), August, 2014.