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Page 1: The Search for the Holy Grail: Creating Tools and Processes For Your Team

THE SEARCH FOR THE HOLY GRAIL

CREATING TOOLS & PROCESSES FOR YOUR TEAM

NATALIE SEMCZUK

@TALKANATALKA Picture from Monty Python and the Holy Grail

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WHAT DO I MEAN BY TOOL OR PROCESS???

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TOOL = software, web app, spreadsheet, piece of paper,

notebook, stone tablet, etc. that can be used to aid workflow

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PROCESS = a workflow that is generally held consistent throughout a project, sometimes can be facilitated

or helped with a tool.

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SO, YOU’RE A PM

AND YOU NEED…

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TOOLS OR PROCESSES.

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WHAT NOW?

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1. INVENTORY

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MAP THINGS

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HOW DO YOU CURRENTLY COMMUNICATE?

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IDENTIFY NON-NEGOTIABLES

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WHO ARE THE USERS?

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2. IDENTIFY PAIN

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BOTTLENECKS?

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COMMUNICATION ISSUES?

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COMMON PROJECT ISSUES?

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INTERNAL OR CLIENT-FACING PROBLEM?

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3. COMPANY CULTURE

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REMOTE, DISTRIBUTED, OR IN OFFICE?

OR ALL?

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RIGID OR FLEXIBLE SCHEDULES?

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DOES DESIGN/UI MATTER?

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IS COST IMPORTANT?

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COMPANY SIZE?

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4. RESEARCH, TEST, CHOOSE!

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THIS IS THE (RELATIVELY) EASY PART

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SO MANY OPTIONS!

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MANAGE EXPECTATIONS OF PRODUCTS/PROCESSES

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5. GET FEEDBACK

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IS ANYONE USING IT?

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WHAT’S THE TIME INVESTMENT?

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WHAT’S WORKING OR NOT?

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REPEAT

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RECAP!

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1. TAKE STOCK 2. IDENTIFY PAIN

3. COMPANY CULTURE 4. RESEARCH AND TEST

5. GET FEEDBACK

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THANKS!

NATALIE SEMCZUK

@TALKANATALKA