FUTURE INVESTMENT IN SALESFORCE

52% of Salesforce

Administrators have committed to investing more in the Salesforce

platform in 2017

22% plan to invest more

in the Salesforce platform

Only 8% will not further invest

in Salesforce

18% have no plans to further invest in the

Salesforce platform

SALESFORCE ADMINISTRATOR

THE ROLE OF THE

47,4 1 6 - 5 5,47610

9,8 1 6 - 1 2 9,567

BIGGEST SALESFORCECHALLENGES

Data quality/missing information

81%

Useradoption

65%Duplicate

Records

28%

Who’s best at tackling Salesforce challenges

& improving the quality of the CRM system?

x5

Companies with a Salesforce Admin are 5x more likely to accurately

forecast pipeline & close rates

BENEFITS OF USING

89% of Salesforce

Administrators are actively

using Trailhead

11% are not

vs.

86% expect their salary to

increase as a direct result of using

Trailhead

61% expect to improve their organisation’s revenue

54% expect to improve

career progression

44% expect to gain respect from

management & peers

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AVERAGE SALARY FOR A SALESFORCE ADMINISTRATOR*

*Mason Frank International 2016 https://www.masonfrank.com/salesforce-salary-survey