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Page 1: The Pragmatic Approach to ECM - Laserfiche Webinar

The Pragmatic Approach To ECMUS and Canada dial in 1-855-244-8681

Event # 920647891

12 December 2012

Additional Logos (optional)

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What’s Your Approach?

‣ Usability is the gold standard‣ High impact activities are why people invest‣ Solving a business problem

• Revenue generating• Revenue/ resource protecting• Compliance ensuring

‣ Agile project management methodology

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Pragmatic Approach

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Drinking Our Own Champagne

‣ Infrastructure versus business• Dramatic tension

‣ Alignment• The business of IT is business

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Alignment Is A Journey

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Drinking Our Own Champagne

‣ Vision: “Becoming the ECM vendor of choice, world-wide”

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Drinking Our Own Champagne

‣ Strategy: evaluate resources• Strategically increase headcount• Make successful hires• Ensure training/certification occurs• Transparency into process• Prompt lifting of probation and benefit

enrollment

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Business Vision

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Disruption

‣ Communication bogged down in email‣ Hiring process is long and painful‣ Certification compliance is uneven‣ We need to grow to support our channel

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It’s All Around

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Absolutely:

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Problem That Needed To Be Solved

‣ We cannot route the individual from candidate state through certified employee, who is enrolled in the benefits package of their choice, without delays in the process

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Many Ways To View Process

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Enterprise Adoption

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Integrative View Accounts For Different Perspectives

‣ Process‣ Information‣ Organization

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Pragmatic Workflow

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Pragmatic Agile Approach

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State-Based Workflows

‣ Workflow in a given state and waiting for events to move it into another state

‣ Target is every other state in the workflow

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State-Based Workflows

‣ “If database systems are like a respected, wise man telling a clear story, then workflow must be a bunch of spoiled brats shouting their own truth at each other”

-Tom Bayeans

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HCM

‣ Document-driven Human Capital Management (HCM) is a strategic approach to integrating people management with systems, data and applications across the enterprise

‣ Goals of HCM include holistic human resource views and elimination of silos and isolated tools and processes

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Human Capital Management

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Applicant State Workflow

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Probation State Workflow

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Employment Lifecycle State Workflow

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Human Capital Management

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Same ‘Ole

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New Direction

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Complexity

‣ In the eye of the beholder‣ Impact of systems on non-social

phenomena

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Pragmatic Best Practices

‣ Engage the business upfront‣ Outcome orientation focused on impact‣ Vision, strategy and problem statement

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Pragmatic Content-Driven Workflows

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Questions?

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