©2010 Improving Enterprises, Inc.

Building a great team:The power of a nudge

Jane Prusakova

Improving Enterprises

Dallas ALN

©2010 Improving Enterprises, Inc.

Jane Prusakova

Hard-core developer

Behavioral science geek

Dancer and photographer 

©2010 Improving Enterprises, Inc.

©2010 Improving Enterprises, Inc.

What is a nudge?

©2010 Improving Enterprises, Inc.

Nudge tools

Defaults

Choice structure

Feedback

©2010 Improving Enterprises, Inc.

What is NOT a nudge?

Order, requirement

Ultimatum, lack of choice

Commitment

A nudge always leaves a choice

©2010 Improving Enterprises, Inc.

©2010 Improving Enterprises, Inc.

Popular nudgesTip on the restaurant check

Candy and gum at Fry’s checkout

Minimum payment for credit card bill

©2010 Improving Enterprises, Inc.

Ag

ileProductivity

Work-lifebalance

On-timedelivery

QualityHealth

Moral

e

©2010 Improving Enterprises, Inc.

Nudges for better

Communication

Technical excellence

Team spirit

©2010 Improving Enterprises, Inc.

Collocated groups

©2010 Improving Enterprises, Inc.

Team spirit

©2010 Improving Enterprises, Inc.

©2010 Improving Enterprises, Inc.

• Google • Microsoft • Improving Enterprises

FREE FOOD

©2010 Improving Enterprises, Inc.

ANY FOOD WILL DO

©2010 Improving Enterprises, Inc.

Process nudgesMeeting reminders

Stand-up meetings

Deadlines

©2010 Improving Enterprises, Inc.

Agile Nudges

Daily scrum

Scrum retrospective

Stakeholder demo

Task board

©2010 Improving Enterprises, Inc.

Technical Excellence Nudges

Code reviews

Pair programming

Test coverage

Static analysis

©2010 Improving Enterprises, Inc.

Other nudges at work

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©2010 Improving Enterprises, Inc.

Nudging techniques

Create a defaultScrum ceremonies

Make it easyOpen office layout, meeting facilitation

Continuous feedbackCI, test coverage

©2010 Improving Enterprises, Inc.

Ag

ileProductivity

Work-lifebalance

On-timedelivery

QualityHealth

Moral

e

©2010 Improving Enterprises, Inc.

Building a great team:The power of a nudge

Jane Prusakova

Improving Enterprises

Dallas ALN

©2010 Improving Enterprises, Inc.

Jane.Prusakova at Improving Enterprises.com

SoftwareAndOtherThings.blogspot.com

@jprusakova

Jane Prusakova

http://www.slideshare.net/jprusakova