The Performance of Water and Wastewater Service Providers in Palestine
Summary of 2015 - 2016
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Key Performance Indicators and Calculation Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Abu Dis Cooperative Society for Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Al ‘Eizariya Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Al ‘Auja Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Anabta Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Arraba Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
As Sawahira Ash Sharqiya Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Attil Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Azzun Municipality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Bani Nai'm Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Beit Ummar Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Beituniya Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Biddya Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Deir al Ghusun Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dura Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Halhul Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Hebron Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Illar Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Jenin Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Jericho Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Jerusalem Water Undertaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Joint Service Council for Planning & Development - South East Nablus District . . . . . . 27
Kafr Ra'I Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mythaloun Joint Service Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Nablus Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
North West Jenin Service Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Northwest Jerusalem Joint Service Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Qabatiya Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Qalqiliya Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sa'ir Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Salfit Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Tarqumiya Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Contents
Tubas Joint Service Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tulkarm Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tuqu' Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Wadi Al-Far'a Village Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Water Supply & Sewerage Authority of Bethlehem, Beit Jala and Beit Sahour . . . . . . . . 42
West Bank Water Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Ya'bad Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Yatta Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Za'tara Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Abasan al Jadidah Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Abasan al Kabira Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Al Bureij Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Al Fukhkhari Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Al Maghazi Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Al Mughraqa Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Al Musaddar Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Al Qarara Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
An Naser Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
An Nuseirat Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Ash Shuka Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Az Zahra Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Az Zawayda Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Bani Suheila Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Beit Hanun Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Beit Lahiya Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Coastal Municipalities Water Utility - Rafah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Deir Al Balah Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Gaza Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Jabalya An Nazleh Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Khan Yunis Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Khuza'a Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Umm An Naser Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Wadi as Salqa Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Wadi Gaza Municipality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
44
The objective of the Water Sector Regulatory Council existence as stated in the Decree No. (14) for the year 2014 on water, is to ensure the quality and efficiency of water and wastewater services provided to consumers in Palestine at reasonable prices through monitoring all related operations including production, transportation, distribution, consumption and wastewater management. For this to be achieved we need multiple forms of monitoring which we consider this summary is one of them. The council provided additional monitoring tool through comparing the performance of each service provider with its performance in the previous years, as a self-assessment tool and an additional planning tool, hoping to achieve the objectives of both the service providers and the council. Noting that this comparison was used by many regulators around the world, as a tool for strategic planning, a navigator for future work plans and to offer service providers a performance self-assessment.
The base of evaluating the service is the values of the desired performance indicators set by the Palestinian Water Authority (PWA) in its strategic plan for the year 2022. It should be noted that some people might compare between all service providers through some or all indicators, and this is not necessary at the meantime, because the requirements of improving the performance for any indicator differs greatly depending on the size of the service area, availability of water supplies, financial and human potentials, and geographical and political conditions surrounding the service providers. We believe that the desired advantage of this comparison is for the service providers at the first place, and for the council, PWA, ministries, donors and institutions involved in water sector.
Meantime, and as the Council is preparing to launch a database for water and wastewater service providers by the end of year 2017, self-comparison and comparisons with other providers (locally and internationally), will be available for all service providers, hoping it will motivate them to compete for the best.
The comprehensiveness of the Report:
This report provides a comparison of service providers performance in the years 2014, 2015, 2016 including self-comparison for 65 service providers in Palestine (39 in the West Bank and 25 in Gaza Strip, in addition to the only bulk water service provider "West Bank Water Department") in terms of the basic information for 2016 and based on a set of indicators that covers financial, technical, and quality of service aspects. The general attitude of the council is to include all service providers, in order to release the report annually with self- comparisons and national comparison, taking into consideration the differences mentioned earlier between service providers, and the possibility to make comparisons with service providers outside Palestine in a later stage. At the same time, the council seeks to make comparisons in the future with national targets and local ones within the service providers (for the differences mentioned above).
Note:
This report was not prepared as a detailed audit report, but a report to mainly analyze the performance indicators data that service providers agreed on submitting and reviewing. Mentioning that the process of collecting data, verifying it and completing the incomplete data, was conducted through field visits, emails, and phone calls. Then data was matched with reliable data we could attain. Therefore, even if variation was found in some figures compared to previous years, it does not affect the accuracy of the data nor the accuracy of the performance monitoring indicators. In fact, it’s a step in the right direction towards improving the quality of data available submitted by service providers.
Introduction
5
Key Performance Indicators and Calculation Methods
KPI Method of Calculation Unit Average daily per capita water consumption for domestic use
Domestic billed water sales (m3) during the assessment period * 1000 / number of days * total number of served population l/c/d
Average daily total per capita wa-ter consumption (Domestic, Indus-trial, Commercial, Touristic)
Total billed water sales (m3) during the assessment period * 1000/ num-ber of days * total number of served population l/c/d
Non-revenue water by volume (NRW)
100% - (Total billed quantity (m3) during the assessment period / (Total supplied water during assessment period ± difference in stored quan-tities in utility reservoirs) * 100%)
%
Non-revenue water per km of net-work per year
Total non-revenue water during the assessment period (m3) / Network length (km) (m3)
Non-revenue water per connec-tion per day
Total non-revenue water (m3) during the assessment period * 1000 / number of days * total number of served connections l/ con/d
Wastewater Service CoveragePopulation connected to the sewer systems managed by the water ser-vice provider / total population served by the water service provider * 100% at the reference date
%
Personnel costs per (m3) of water sold Personnel cost / Total sales (m3) NIS
Water purchase costs per (m3) of water sold Water purchase costs at purchase point / Total sales (m3) NIS
Energy costs per (m3) of water sold Energy costs / Total sales (m3) NIS
Collection efficiency – water ser-vice
Water fees collections during the year / total annual water and waste-water billed sales (NIS) ×100% %
Collection efficiency – wastewater service
Wastewater fees collections during the year / total annual wastewater billed sales (NIS) ×100% %
Working ratio (Efficiency Ratio) – for water service
Operation & Maintenance (O&M) and administrative costs (excluding depreciation) / Operating revenues from water No.
Operating costs per (m3) of waste-water
Operation & Maintenance (O&M) and administrative costs (excluding depreciation) of wastewater systems/ Total wastewater collected (m3) NIS
Water samples (taken from net-work including mains) containing free chlorine residual (RC)
Number of Samples (taken from network) containing free chlorine re-sidual / Total number of tested samples for this purpose *100% %
Water samples (taken at source) free from total coliform contami-nation
Number of tested water samples (taken at source) free from total coli-form contamination /Total number of tested samples for this purpose × 100%
%
Water samples (taken at source) free from fecal coliform contami-nation
Number of tested water samples (taken at source) free from fecal coli-form contamination /Total number of tested samples for this purpose × 100%
%
Water samples (taken from net-work including mains) free from total coliform contamination
Number of tested water samples (taken from network including mains) free from total coliform contamination /Total number of tested sam-ples for this purpose × 100%
%
Water samples (taken from net-work including mains) free from fecal coliform contamination
Number of tested water samples (taken from network including mains) free from fecal coliform contamination /Total number of tested sam-ples for this purpose × 100%
%
Microbiological tests carried outNumber of microbiological tests carried out during the assessment period / number of microbiological tests required by applicable stan-dards or legislation during the assessment period x 100
%
Water samples saken at source sree from Nitrate sontamination
Number of tested water samples (taken at source) free from Nitrate contamination /Total number of tested samples for this purpose × 100%
%
Staff productivity index (SPI) per 1000 customers
Total number of working staff / (number of active water subscrib-ers)/1000 customers No.
66
West Bank
7
Water & Wastewater Data
Abu Dis Cooperative Society for WaterWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
30,000 No. Served Population
2,812 Connection Active Connections
0.62MCMAvailable Water Resources
14EmployeeNo. of Staff
36KmNetwork Length
Change20162015UnitTechnical Indicators
3727l/c/dAverage daily per capita water consumption
4356l/c/dAverage daily per capita water consumption -All types
2517%Non-Revenue Water by volume
4,372 3,567 (m3) Non-revenue water in (m3) per km in the network per year
153101l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
1.55 1.04 NISPersonnel Cost per (m3) of water sold
3.30 3.67 NISWater Purchase cost per (m3) of water sold
0.01 0.01 NISEnergy costs per (m3) of water sold
34 31 %Collection Efficiency - water service
NA NA %Collection Efficiency - wastewater service
1.10 1.01 No.Working ratio (Efficiency Ratio) - water service
NA NA NISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
--%Water samples (taken at source) free from total coliform contamination
--%Water samples (taken at source) free from fecal coliform contamination
8897%Water samples (taken from network including mains) free from total coliform contamination
9498%Water samples (taken from network including mains) free from fecal coliform contamination
4693%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
5.004.40No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
88
Al ‘Eizariya MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
28,500 No. Served Population
3,639 Connection Active Connections
1.17MCMAvailable Water Resources
10EmployeeNo. of Staff
49KmNetwork Length
Change20162015UnitTechnical Indicators
5759l/c/dAverage daily per capita water consumption
6164l/c/dAverage daily per capita water consumption -All types
4650%Non-Revenue Water by volume
10,947 13,276 (m3) Non-revenue water in (m3) per km in the network per year
404507l/c/dNon-revenue water per connection per day
1NA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.56 0.54 NISPersonnel Cost per (m3) of water sold
5.47 5.89 NISWater Purchase cost per (m3) of water sold
0.01 0.01 NISEnergy costs per (m3) of water sold
49 54 %Collection Efficiency - water service
0NA%Collection Efficiency - wastewater service
1.11 1.06 No.Working ratio (Efficiency Ratio) - water service
-NANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100%Water samples (taken at source) free from total coliform contamination
100100%Water samples (taken at source) free from fecal coliform contamination
100100%Water samples (taken from network including mains) free from total coliform contamination
100100%Water samples (taken from network including mains) free from fecal coliform contamination
131133%Microbiological tests carried out
100100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
2.702.80No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
9
Water & Wastewater Data
Al ‘Auja MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
5,800 No. Served Population
800 Connection Active Connections
0.87MCMAvailable Water Resources
2EmployeeNo. of Staff
28KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
227252l/c/dAverage daily per capita water consumption -All types
4529%Non-Revenue Water by volume
14,164 7,171 (m3) Non-revenue water in (m3) per km in the network per year
1,345 764l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.15 0.08 NISPersonnel Cost per (m3) of water sold
3.33 3.69 NISWater Purchase cost per (m3) of water sold
0.37 0.23 NISEnergy costs per (m3) of water sold
15 13 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.94 0.99 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
--%Water samples (taken at source) free from total coliform contamination
--%Water samples (taken at source) free from fecal coliform contamination
--%Water samples (taken from network including mains) free from total coliform contamination
--%Water samples (taken from network including mains) free from fecal coliform contamination
--%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
**No.Staff Productivity Index -Water Service
This indicator does not apply to service providers who have less than 1000 connection, since this indica-tor is calculated based on the number of employees per 1000 connection
*
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
1010
Anabta MunicipalityWater & Wastewater Department Data 2014-2015-2016
2016UnitBasic Info
9,027 No. Served Population
1,959 Connection Active Connections
0.70MCMAvailable Water Resources
7 EmployeeNo. of Staff
51 KmNetwork Length
Change201620152014UnitTechnical Indicators
828387l/c/dAverage daily per capita water consumption
121116114l/c/dAverage daily per capita water consumption -All types
434042%Non-Revenue Water by volume
5,888 4,807 4,988 (m3) Non-revenue water in (m3) per km in the network per year
419357387l/c/dNon-revenue water per connection per day
444542%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.82 0.84 1.30 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
1.47 1.77 1.80 NISEnergy costs per (m3) of water sold
116 139 112%Collection Efficiency - water service
69 51 45%Collection Efficiency - wastewater service
0.75 0.82 1.00 No.Working ratio (Efficiency Ratio) - water service
0.35 0.78 0.40 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
3590100%Water samples (taken from network including mains) containing free chlorine residual (RC)
607586%Water samples (taken at source) free from total coliform contamination
7075100%Water samples (taken at source) free from fecal coliform contamination
799573%Water samples (taken from network including mains) free from total coliform contamination
9395100%Water samples (taken from network including mains) free from fecal coliform contamination
109119100%Microbiological tests carried out
-100100%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
3.603.203.90No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
11
Water & Wastewater Data
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
Arraba MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
13,000 No. Served Population
2,163 Connection Active Connections
0.38MCMAvailable Water Resources
5EmployeeNo. of Staff
36KmNetwork Length
Change20162015UnitTechnical Indicators
5457l/c/dAverage daily per capita water consumption
5960l/c/dAverage daily per capita water consumption -All types
2529%Non-Revenue Water by volume
2,650 5,820 (m3) Non-revenue water in (m3) per km in the network per year
121126l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.64 0.50 NISPersonnel Cost per (m3) of water sold
3.49 3.77 NISWater Purchase cost per (m3) of water sold
0.13 0.02 NISEnergy costs per (m3) of water sold
152 129 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
1. 81 1.96 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
-100%Water samples (taken from network including mains) containing free chlorine residual (RC)
-100%Water samples (taken at source) free from total coliform contamination
-100%Water samples (taken at source) free from fecal coliform contamination
-100%Water samples (taken from network including mains) free from total coliform contamination
-100%Water samples (taken from network including mains) free from fecal coliform contamination
-39%Microbiological tests carried out
-100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
2.301.90No.Staff Productivity Index -Water Service
1212
As Sawahira Ash Sharqiya MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
8,500 No. Served Population
1,035 Connection Active Connections
0.32MCMAvailable Water Resources
2EmployeeNo. of Staff
20KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
73121l/c/dAverage daily per capita water consumption -All types
3014%Non-Revenue Water by volume
4,749 2,368 (m3) Non-revenue water in (m3) per km in the network per year
251133l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.26 0.18 NISPersonnel Cost per (m3) of water sold
4.85 3.61 NISWater Purchase cost per (m3) of water sold
0.00 - NISEnergy costs per (m3) of water sold
59 22 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
1.26 0.96 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
-100%Water samples (taken at source) free from total coliform contamination
-100%Water samples (taken at source) free from fecal coliform contamination
-88%Water samples (taken from network including mains) free from total coliform contamination
-90%Water samples (taken from network including mains) free from fecal coliform contamination
-331%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
1.902.00No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
13
Water & Wastewater Data
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
Attil MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
11,000 No. Served Population
1,980 Connection Active Connections
0.50 MCMAvailable Water Resources
4 EmployeeNo. of Staff
60 KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
9384l/c/dAverage daily per capita water consumption -All types
2628%Non-Revenue Water by volume
2,150 2,198 (m3) Non-revenue water in (m3) per km in the network per year
178185l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.49 0.40 NISPersonnel Cost per (m3) of water sold
1.08 1.11 NISWater Purchase cost per (m3) of water sold
0.16 - NISEnergy costs per (m3) of water sold
81 81 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.71 0.64 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
-37%Water samples (taken from network including mains) containing free chlorine residual (RC)
-80%Water samples (taken at source) free from total coliform contamination
-100%Water samples (taken at source) free from fecal coliform contamination
-89%Water samples (taken from network including mains) free from total coliform contamination
-98%Water samples (taken from network including mains) free from fecal coliform contamination
-219%Microbiological tests carried out
-100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
2.002.10No.Staff Productivity Index -Water Service
1414
Azzun MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
10,030 No. Served Population
1,852 Connection Active Connections
0.56MCMAvailable Water Resources
3 EmployeeNo. of Staff
40 KmNetwork Length
Change20162015UnitTechnical Indicators
9986l/c/dAverage daily per capita water consumption
122123l/c/dAverage daily per capita water consumption -All types
2116%Non-Revenue Water by volume
2,919 2,088 (m3) Non-revenue water in (m3) per km in the network per year
173132l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.28 0.38 NISPersonnel Cost per (m3) of water sold
- - NISWater Purchase cost per (m3) of water sold
1.39 1.43 NISEnergy costs per (m3) of water sold
111 109 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.82 0.86 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
10082%Water samples (taken from network including mains) containing free chlorine residual (RC)
10088%Water samples (taken at source) free from total coliform contamination
10088%Water samples (taken at source) free from fecal coliform contamination
10095%Water samples (taken from network including mains) free from total coliform contamination
10085%Water samples (taken from network including mains) free from fecal coliform contamination
217270%Microbiological tests carried out
100100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
1.602.90No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
15
Water & Wastewater Data
Bani Nai'm MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
27,000 No. Served Population
2,722 Connection Active Connections
0.60MCMAvailable Water Resources
5EmployeeNo. of Staff
64KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
4950l/c/dAverage daily per capita water consumption -All types
2128%Non-Revenue Water by volume
1,946 2,981 (m3) Non-revenue water in (m3) per km in the network per year
125189l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.57 0.36 NISPersonnel Cost per (m3) of water sold
3.27 3.65 NISWater Purchase cost per (m3) of water sold
0.01 - NISEnergy costs per (m3) of water sold
33 35 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.86 0.90 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
-100%Water samples (taken from network including mains) containing free chlorine residual (RC)
0100%Water samples (taken at source) free from total coliform contamination
50100%Water samples (taken at source) free from fecal coliform contamination
7261%Water samples (taken from network including mains) free from total coliform contamination
8381%Water samples (taken from network including mains) free from fecal coliform contamination
12873%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
1.801.90No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
1616
Beit Ummar MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
21,000 No. Served Population
2,888 Connection Active Connections
1.02MCMAvailable Water Resources
4EmployeeNo. of Staff
94KmNetwork Length
Change20162015UnitTechnical Indicators
75-l/c/dAverage daily per capita water consumption
7878l/c/dAverage daily per capita water consumption -All types
4334%Non-Revenue Water by volume
4,159 3,167 (m3) Non-revenue water in (m3) per km in the network per year
371252l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.35 0.22 NISPersonnel Cost per (m3) of water sold
5.21 4.15 NISWater Purchase cost per (m3) of water sold
0.02 - NISEnergy costs per (m3) of water sold
30 36 %Collection Efficiency - water service
NA NA %Collection Efficiency - wastewater service
0.91 0.79 No.Working ratio (Efficiency Ratio) - water service
NA NA NISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
2-%Water samples (taken from network including mains) containing free chlorine residual (RC)
100-%Water samples (taken at source) free from total coliform contamination
98-%Water samples (taken at source) free from fecal coliform contamination
98-%Water samples (taken from network including mains) free from total coliform contamination
98-%Water samples (taken from network including mains) free from fecal coliform contamination
209-%Microbiological tests carried out
100-%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
1.391.50No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
17
Water & Wastewater Data
Beituniya MunicipalityWater & Wastewater Data 2015-2016
Change20162015UnitOther Indicators
2.702.10No.Staff Productivity Index -Water Service
2016UnitBasic Info
36,000 No. Served Population
5,610 Connection Active Connections
1.08MCMAvailable Water Resources
15EmployeeNo. of Staff
57KmNetwork Length
Change20162015UnitTechnical Indicators
5755l/c/dAverage daily per capita water consumption
6259l/c/dAverage daily per capita water consumption -All types
2523%Non-Revenue Water by volume
4,822 4,477 (m3) Non-revenue water in (m3) per km in the network per year
134103l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
1.28 0.74 NISPersonnel Cost per (m3) of water sold
5.63 5.54 NISWater Purchase cost per (m3) of water sold
0.07 - NISEnergy costs per (m3) of water sold
97 96 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
1.06 0.77 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
100-%Water samples (taken at source) free from total coliform contamination
100-%Water samples (taken at source) free from fecal coliform contamination
95100%Water samples (taken from network including mains) free from total coliform contamination
100100%Water samples (taken from network including mains) free from fecal coliform contamination
2410%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
1818
Biddya MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
9,784 No. Served Population
2,304 Connection Active Connections
0.58MCMAvailable Water Resources
5EmployeeNo. of Staff
40KmNetwork Length
Change20162015UnitTechnical Indicators
- -l/c/dAverage daily per capita water consumption
10091l/c/dAverage daily per capita water consumption -All types
2418%Non-Revenue Water by volume
3,477 2,930 (m3) Non-revenue water in (m3) per km in the network per year
165115l/c/dNon-revenue water per connection per day
54%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.48 0.38 NISPersonnel Cost per (m3) of water sold
1.63 3.74 NISWater Purchase cost per (m3) of water sold
0.000.00NISEnergy costs per (m3) of water sold
92 96 %Collection Efficiency - water service
10067%Collection Efficiency - wastewater service
0.70 1.18 No.Working ratio (Efficiency Ratio) - water service
0.16 2.75 NISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
- 98%Water samples (taken from network including mains) containing free chlorine residual (RC)
- 100%Water samples (taken at source) free from total coliform contamination
- 100%Water samples (taken at source) free from fecal coliform contamination
- 100%Water samples (taken from network including mains) free from total coliform contamination
- 100%Water samples (taken from network including mains) free from fecal coliform contamination
- 193%Microbiological tests carried out
- 100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
2.22.40No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
19
Water & Wastewater Data
Deir al Ghusun MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
11,000 No. Served Population
2,240 Connection Active Connections
0.59MCMAvailable Water Resources
3 EmployeeNo. of Staff
57 KmNetwork Length
Change20162015UnitTechnical Indicators
8771l/c/dAverage daily per capita water consumption
9781l/c/dAverage daily per capita water consumption -All types
2744%Non-Revenue Water by volume
2,816 5,311 (m3) Non-revenue water in (m3) per km in the network per year
196375l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.40 0.45 NISPersonnel Cost per (m3) of water sold
0.01 0.29 NISWater Purchase cost per (m3) of water sold
0.77 0.73 NISEnergy costs per (m3) of water sold
91 81 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.71 0.71 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100%Water samples (taken at source) free from total coliform contamination
100100%Water samples (taken at source) free from fecal coliform contamination
10047%Water samples (taken from network including mains) free from total coliform contamination
10068%Water samples (taken from network including mains) free from fecal coliform contamination
6281%Microbiological tests carried out
-100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
1.341.40No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
2020
Dura MunicipalityWater & Wastewater Department Data 2014-2015-2016
2016UnitBasic Info
40,000 No. Served Population
3,592 Connection Active Connections
0.48 MCMAvailable Water Resources
14 EmployeeNo. of Staff
104 KmNetwork Length
Change201620152014UnitTechnical Indicators
282826l/c/dAverage daily per capita water consumption
282826l/c/dAverage daily per capita water consumption -All types
151820%Non-Revenue Water by volume
674 792 1,047 (m3) Non-revenue water in (m3) per km in the network per year
536376l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
1.171.241.10NISPersonnel Cost per (m3) of water sold
3.053.163.30NISWater Purchase cost per (m3) of water sold
0.560.080.10NISEnergy costs per (m3) of water sold
65 61 69%Collection Efficiency - water service
NA NA NA%Collection Efficiency - wastewater service
1.010.870.80No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
--100%Water samples (taken from network including mains) containing free chlorine residual (RC)
100-88%Water samples (taken at source) free from total coliform contamination
100-88%Water samples (taken at source) free from fecal coliform contamination
10089100%Water samples (taken from network including mains) free from total coliform contamination
10089100%Water samples (taken from network including mains) free from fecal coliform contamination
2550197%Microbiological tests carried out
---%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
3.901.701.20No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
21
Water & Wastewater Data
Halhul MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
30,000 No. Served Population
4,093 Connection Active Connections
0.91MCMAvailable Water Resources
9 EmployeeNo. of Staff
84 KmNetwork Length
Change20162015UnitTechnical Indicators
6541l/c/dAverage daily per capita water consumption
6642l/c/dAverage daily per capita water consumption -All types
2022%Non-Revenue Water by volume
2,211 1,844 (m3) Non-revenue water in (m3) per km in the network per year
12492l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.51 0.82 NISPersonnel Cost per (m3) of water sold
3.27 3.31 NISWater Purchase cost per (m3) of water sold
0.11 0.14 NISEnergy costs per (m3) of water sold
73 94 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.88 1.15 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
-100%Water samples (taken from network including mains) containing free chlorine residual (RC)
0-%Water samples (taken at source) free from total coliform contamination
0-%Water samples (taken at source) free from fecal coliform contamination
9296%Water samples (taken from network including mains) free from total coliform contamination
9686%Water samples (taken from network including mains) free from fecal coliform contamination
222186%Microbiological tests carried out
-100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
2.201.80No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
2222
Hebron MunicipalityWater & Wastewater Department Data 2014-2015-2016
2016UnitBasic Info
238,985 No. Served Population
17,867 Connection Active Connections
7.35 MCMAvailable Water Resources
85 EmployeeNo. of Staff
320 KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
595856l/c/dAverage daily per capita water consumption -All types
303025%Non-Revenue Water by volume
6,848 6,775 5,132 (m3) Non-revenue water in (m3) per km in the network per year
336316240l/c/dNon-revenue water per connection per day
706666%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.900.971.40NISPersonnel Cost per (m3) of water sold
3.973.594.10NISWater Purchase cost per (m3) of water sold
0.140.530.40NISEnergy costs per (m3) of water sold
55 74 66%Collection Efficiency - water service
- - -%Collection Efficiency - wastewater service
1.10 1.02 1.20 No.Working ratio (Efficiency Ratio) - water service
0.62 1.24 1.00 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
938892%Water samples (taken from network including mains) containing free chlorine residual (RC)
10010093%Water samples (taken at source) free from total coliform contamination
10010096%Water samples (taken at source) free from fecal coliform contamination
959495%Water samples (taken from network including mains) free from total coliform contamination
999695%Water samples (taken from network including mains) free from fecal coliform contamination
646688%Microbiological tests carried out
99100100%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
4.804.704.80No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
23
Water & Wastewater Data
Illar MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
7,846 No. Served Population
1,488 Connection Active Connections
0.79MCMAvailable Water Resources
9 EmployeeNo. of Staff
5 KmNetwork Length
Change20162015UnitTechnical Indicators
7877l/c/dAverage daily per capita water consumption
269240l/c/dAverage daily per capita water consumption -All types
34%Non-Revenue Water by volume
4,414 4,633 (m3) Non-revenue water in (m3) per km in the network per year
4252l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.41 0.43 NISPersonnel Cost per (m3) of water sold
1.14 1.15 NISWater Purchase cost per (m3) of water sold
0.82 0.85 NISEnergy costs per (m3) of water sold
92 99 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.98 0.99 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
816%Water samples (taken from network including mains) containing free chlorine residual (RC)
--%Water samples (taken at source) free from total coliform contamination
--%Water samples (taken at source) free from fecal coliform contamination
8887%Water samples (taken from network including mains) free from total coliform contamination
8890%Water samples (taken from network including mains) free from fecal coliform contamination
137182%Microbiological tests carried out
100-%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
6.006.30No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
2424
Jenin MunicipalityWater & Wastewater Department Data 2014-2015-2016
2016UnitBasic Info
54,000 No. Served Population
9,505 Connection Active Connections
2.88 MCMAvailable Water Resources
57 EmployeeNo. of Staff
149 KmNetwork Length
Change201620152014UnitTechnical Indicators
696454l/c/dAverage daily per capita water consumption
746959l/c/dAverage daily per capita water consumption -All types
494950%Non-Revenue Water by volume
9,542 8,857 7,945 (m3) Non-revenue water in (m3) per km in the network per year
410421410l/c/dNon-revenue water per connection per day
817878%Wastewater Coverage
Change201620152014UnitFinancial Indicators
2.512.523.00NISPersonnel Cost per (m3) of water sold
0.732.190.80NISWater Purchase cost per (m3) of water sold
1.411.922.20NISEnergy costs per (m3) of water sold
54 102 52%Collection Efficiency - water service*
0 0 0%Collection Efficiency - wastewater service
1.081.641.30No.Working ratio (Efficiency Ratio) - water service
0.860.950.27NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
8589100%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100100%Water samples (taken at source) free from total coliform contamination
100100100%Water samples (taken at source) free from fecal coliform contamination
10098100%Water samples (taken from network including mains) free from total coliform contamination
10098100%Water samples (taken from network including mains) free from fecal coliform contamination
400346369%Microbiological tests carried out
100100100%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
6.006.607.20No.Staff Productivity Index -Water Service
In the year 2015, the percentage of collection efficiency increased to 102% in which there was a settle-ment with the Palestinian Ministry of Finance, during which payments were paid to the Municipality of Jenin, which raised this index to this ratio.
*
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
25
Water & Wastewater Data
Jericho MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
11.105.805.30No.Staff Productivity Index -Water Service
2016UnitBasic Info
35,000 No. Served Population
5,882 Connection Active Connections
2.98 MCMAvailable Water Resources
65 EmployeeNo. of Staff
193 KmNetwork Length
Change201620152014UnitTechnical Indicators
147221242l/c/dAverage daily per capita water consumption
183270285l/c/dAverage daily per capita water consumption -All types
192727%Non-Revenue Water by volume
2,886 7,266 7,466 (m3) Non-revenue water in (m3) per km in the network per year
259366407l/c/dNon-revenue water per connection per day
1955 *27%Wastewater Coverage
Change201620152014UnitFinancial Indicators
1.06 0.69 0.60 NISPersonnel Cost per (m3) of water sold
NANANANISWater Purchase cost per (m3) of water sold
0.34 0.39 0.40 NISEnergy costs per (m3) of water sold
73 71 50%Collection Efficiency - water service
56 22 -%Collection Efficiency - wastewater service
0.96 0.87 0.50 No.Working ratio (Efficiency Ratio) - water service
0.58 0.75 0.20 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
9894100%Water samples (taken from network including mains) containing free chlorine residual (RC)
918183%Water samples (taken at source) free from total coliform contamination
908787%Water samples (taken at source) free from fecal coliform contamination
100 100100%Water samples (taken from network including mains) free from total coliform contamination
100100100%Water samples (taken from network including mains) free from fecal coliform contamination
1,248 1,035 1,226 %Microbiological tests carried out
--100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
In the year 2015, number of connections reported in the Data Sheet, was the planned number of connec-tions to be installed and not the actual number of active connections.
*
2626
Jerusalem Water UndertakingWater & Wastewater Data 2014-2015-2016
Change201620152014UnitOther Indicators
4.204.404.50No.Staff Productivity Index -Water Service
2016UnitBasic Info
340,000 No. Served Population
64,085 Connection Active Connections
17.8 MCMAvailable Water Resources
270 EmployeeNo. of Staff
1,450 KmNetwork Length
Change201620152014UnitTechnical Indicators
847975l/c/dAverage daily per capita water consumption
108103100l/c/dAverage daily per capita water consumption -All types
252828%Non-Revenue Water by volume
3,047 3,396 3,315 (m3) Non-revenue water in (m3) per km in the network per year
189220215l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
2.022.112.10NISPersonnel Cost per (m3) of water sold
3.273.483.50NISWater Purchase cost per (m3) of water sold
0.52 0.67 0.80 NISEnergy costs per (m3) of water sold
92 108 98%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
0.90 0.90 0.90 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
10010099%Water samples (taken from network including mains) containing free chlorine residual (RC)
1009997%Water samples (taken at source) free from total coliform contamination
100100100%Water samples (taken at source) free from fecal coliform contamination
999999%Water samples (taken from network including mains) free from total coliform contamination
100100100%Water samples (taken from network including mains) free from fecal coliform contamination
183151156%Microbiological tests carried out
100100100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
27
Water & Wastewater Data
Joint Service Council for Planning & Development - South East Nablus DistrictWater & Wastewater Data 2015-2016
Change20162015UnitOther Indicators
1.603.30No.Staff Productivity Index -Water Service
2016UnitBasic Info
43,950 No. Served Population
7,325 Connection Active Connections
1.01MCMAvailable Water Resources
23 EmployeeNo. of Staff
282 KmNetwork Length
Change20162015UnitTechnical Indicators
5243l/c/dAverage daily per capita water consumption
5647l/c/dAverage daily per capita water consumption -All types
1111%Non-Revenue Water by volume
409 317 (m3) Non-revenue water in (m3) per km in the network per year
2234l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.82 0.74 NISPersonnel Cost per (m3) of water sold
2.93 2.91 NISWater Purchase cost per (m3) of water sold
0.07 0.03 NISEnergy costs per (m3) of water sold
99 94 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.76 0.85 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100%Water samples (taken at source) free from total coliform contamination
100100%Water samples (taken at source) free from fecal coliform contamination
100100%Water samples (taken from network including mains) free from total coliform contamination
100100%Water samples (taken from network including mains) free from fecal coliform contamination
2730%Microbiological tests carried out
100100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
2828
Kafr Ra'I MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitOther Indicators
3.403.50No.Staff Productivity Index -Water Service
2016UnitBasic Info
10,000 No. Served Population
1,181 Connection Active Connections
0.42MCMAvailable Water Resources
4 EmployeeNo. of Staff
24 KmNetwork Length
Change20162015UnitTechnical Indicators
5047l/c/dAverage daily per capita water consumption
9182l/c/dAverage daily per capita water consumption -All types
2126%Non-Revenue Water by volume
3,702 4,045 (m3) Non-revenue water in (m3) per km in the network per year
209234l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.45 0.33 NISPersonnel Cost per (m3) of water sold
3.49 3.54 NISWater Purchase cost per (m3) of water sold
0.47 0.47 NISEnergy costs per (m3) of water sold
109 82 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.84 0.87 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
8989%Water samples (taken from network including mains) containing free chlorine residual (RC)
9688%Water samples (taken at source) free from total coliform contamination
100100%Water samples (taken at source) free from fecal coliform contamination
9688%Water samples (taken from network including mains) free from total coliform contamination
9688%Water samples (taken from network including mains) free from fecal coliform contamination
100104%Microbiological tests carried out
-100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
29
Water & Wastewater Data
Mythaloun Joint Service CouncilWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
2.602.502.10No.Staff Productivity Index -Water Service
2016UnitBasic Info
21,068 No. Served Population
4,167 Connection Active Connections
0.64 MCMAvailable Water Resources
11 EmployeeNo. of Staff
140 KmNetwork Length
Change201620152014UnitTechnical Indicators
574540l/c/dAverage daily per capita water consumption
624943l/c/dAverage daily per capita water consumption -All types
262216%Non-Revenue Water by volume
1,170 902 619 (m3) Non-revenue water in (m3) per km in the network per year
1088559l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.83 0.94 0.80 NISPersonnel Cost per (m3) of water sold
3.50 3.35 3.10 NISWater Purchase cost per (m3) of water sold
0.01 0.01 0.10 NISEnergy costs per (m3) of water sold
71 65 68%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
0.74 0.76 0.70 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
-10066%Water samples (taken from network including mains) containing free chlorine residual (RC)
-7586%Water samples (taken at source) free from total coliform contamination
-83100%Water samples (taken at source) free from fecal coliform contamination
-8691%Water samples (taken from network including mains) free from total coliform contamination
-9197%Water samples (taken from network including mains) free from fecal coliform contamination
-9858%Microbiological tests carried out
-100100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
3030
Nablus MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
7.367.607.90No.Staff Productivity Index -Water Service
2016UnitBasic Info
215,435 No. Served Population
42,251 Connection Active Connections
10.57 MCMAvailable Water Resources
311 EmployeeNo. of Staff
517 KmNetwork Length
Change201620152014UnitTechnical Indicators
656971l/c/dAverage daily per capita water consumption
889192l/c/dAverage daily per capita water consumption -All types
343435%Non-Revenue Water by volume
7,021 7,095 7,338 (m3) Non-revenue water in (m3) per km in the network per year
235241253l/c/dNon-revenue water per connection per day
989898%Wastewater Coverage
Change201620152014UnitFinancial Indicators
1.47 1.57 1.60 NISPersonnel Cost per (m3) of water sold
0.23 0.24 0.30 NISWater Purchase cost per (m3) of water sold
2.15 2.12 2.50 NISEnergy costs per (m3) of water sold
71 71 71%Collection Efficiency - water service
74 72 64%Collection Efficiency - wastewater service
0.89 0.88 1.00 No.Working ratio (Efficiency Ratio) - water service
1.33 1.33 0.80 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
100100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
707878%Water samples (taken at source) free from total coliform contamination
878787%Water samples (taken at source) free from fecal coliform contamination
9999100%Water samples (taken from network including mains) free from total coliform contamination
10099100%Water samples (taken from network including mains) free from fecal coliform contamination
270300238%Microbiological tests carried out
94100100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
31
Water & Wastewater Data
North West Jenin Service CouncilWater & Wastewater Data 2014-2015-2016
Change201620152014UnitOther Indicators
5.005.006.00No.Staff Productivity Index -Water Service
2016UnitBasic Info
62,000 No. Served Population
6,242 Connection Active Connections
1.36MCMAvailable Water Resources
31 EmployeeNo. of Staff
511 KmNetwork Length
Change201620152014UnitTechnical Indicators
393635l/c/dAverage daily per capita water consumption
474054l/c/dAverage daily per capita water consumption -All types
211239%Non-Revenue Water by volume
566238 1,240 (m3) Non-revenue water in (m3) per km in the network per year
12753284l/c/dNon-revenue water per connection per day
-NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
1.54 1.60 1.40 NISPersonnel Cost per (m3) of water sold
1.77 2.03 1.90 NISWater Purchase cost per (m3) of water sold
1.16 0.52 1.30 NISEnergy costs per (m3) of water sold
104 90 102%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
0.88 0.88 1.20 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
1009898%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100100%Water samples (taken at source) free from total coliform contamination
100100100%Water samples (taken at source) free from fecal coliform contamination
100100100%Water samples (taken from network including mains) free from total coliform contamination
100100100%Water samples (taken from network including mains) free from fecal coliform contamination
194108107%Microbiological tests carried out
100100100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
3232
Northwest Jerusalem Joint Service Council Water & Wastewater Data 2014-2015-2016
2016UnitBasic Info
40,000 No. Served Population
4,700 Connection Active Connections
1.08 MCMAvailable Water Resources
17 EmployeeNo. of Staff
143 KmNetwork Length
Change201620152014UnitTechnical Indicators
636056l/c/dAverage daily per capita water consumption
666259l/c/dAverage daily per capita water consumption -All types
11712%Non-Revenue Water by volume
817524 871 (m3) Non-revenue water in (m3) per km in the network per year
684167l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.60 0.59 0.70 NISPersonnel Cost per (m3) of water sold
2.71 2.80 3.00 NISWater Purchase cost per (m3) of water sold
0.010 0NISEnergy costs per (m3) of water sold
41 43 55%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
0.88 0.62 0.70 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
8780-%Water samples (taken from network including mains) containing free chlorine residual (RC)
83100-%Water samples (taken at source) free from total coliform contamination
89100-%Water samples (taken at source) free from fecal coliform contamination
8310090%Water samples (taken from network including mains) free from total coliform contamination
89100100%Water samples (taken from network including mains) free from fecal coliform contamination
791910%Microbiological tests carried out
100100-%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
3.603.703.50No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
33
Water & Wastewater Data
Qabatiya MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitOther Indicators
5.906.50No.Staff Productivity Index -Water Service
2016UnitBasic Info
27,000 No. Served Population
3,568 Connection Active Connections
1.07MCMAvailable Water Resources
21 EmployeeNo. of Staff
50 KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
5662l/c/dAverage daily per capita water consumption -All types
4933%Non-Revenue Water by volume
10,462 6,127 (m3) Non-revenue water in (m3) per km in the network per year
402239l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
1.50 1.19 NISPersonnel Cost per (m3) of water sold
4.66 3.67 NISWater Purchase cost per (m3) of water sold
0.07 0.07 NISEnergy costs per (m3) of water sold
29 27 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
1.67 1.35 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
-89%Water samples (taken at source) free from total coliform contamination
-97%Water samples (taken at source) free from fecal coliform contamination
-100%Water samples (taken from network including mains) free from total coliform contamination
-92%Water samples (taken from network including mains) free from fecal coliform contamination
-17%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
3434
Qalqiliya MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
2.902.802.50No.Staff Productivity Index -Water Service
2016UnitBasic Info
53,722 No. Served Population
9,499 Connection Active Connections
4.69 MCMAvailable Water Resources
28 EmployeeNo. of Staff
151 KmNetwork Length
Change201620152014UnitTechnical Indicators
163161160l/c/dAverage daily per capita water consumption
175171171l/c/dAverage daily per capita water consumption -All types
272728%Non-Revenue Water by volume
8,420 7,918 8,412 (m3) Non-revenue water in (m3) per km in the network per year
367327352l/c/dNon-revenue water per connection per day
979796%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.25 0.25 0.20 NISPersonnel Cost per (m3) of water sold
- - - NISWater Purchase cost per (m3) of water sold
0.54 0.57 0.70 NISEnergy costs per (m3) of water sold
68 55 53%Collection Efficiency - water service
50 57 49%Collection Efficiency - wastewater service
0.78 0.74 0.90 No.Working ratio (Efficiency Ratio) - water service
0.76 0.80 0.80 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
1009999%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100100%Water samples (taken at source) free from total coliform contamination
100100100%Water samples (taken at source) free from fecal coliform contamination
100100100%Water samples (taken from network including mains) free from total coliform contamination
100100100%Water samples (taken from network including mains) free from fecal coliform contamination
719349178%Microbiological tests carried out
807575%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
35
Water & Wastewater Data
Sa'ir MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitOther Indicators
2.002.30No.Staff Productivity Index -Water Service
2016UnitBasic Info
26,000 No. Served Population
3,468 Connection Active Connections
0.68MCMAvailable Water Resources
7 EmployeeNo. of Staff
69 KmNetwork Length
Change20162015UnitTechnical Indicators
3832l/c/dAverage daily per capita water consumption
5957l/c/dAverage daily per capita water consumption -All types
1822%Non-Revenue Water by volume
1,765 2,138 (m3) Non-revenue water in (m3) per km in the network per year
96130l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.49 0.42 NISPersonnel Cost per (m3) of water sold
3.16 3.45 NISWater Purchase cost per (m3) of water sold
0.00 0.01 NISEnergy costs per (m3) of water sold
25 27 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.82 0.86 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100%Water samples (taken at source) free from total coliform contamination
100100%Water samples (taken at source) free from fecal coliform contamination
98100%Water samples (taken from network including mains) free from total coliform contamination
100100%Water samples (taken from network including mains) free from fecal coliform contamination
15237%Microbiological tests carried out
-100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
3636
Salfit MunicipalityWater & Wastewater Department Data 2014-2015-2016
2016UnitBasic Info
15,900 No. Served Population
2,742 Connection Active Connections
0.63 MCMAvailable Water Resources
7 EmployeeNo. of Staff
60 KmNetwork Length
Change201620152014UnitTechnical Indicators
788079l/c/dAverage daily per capita water consumption
939291l/c/dAverage daily per capita water consumption -All types
151620%Non-Revenue Water by volume
1,551 1,617 1,825 (m3) Non-revenue water in (m3) per km in the network per year
93101141l/c/dNon-revenue water per connection per day
366160%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.370.330.50NISPersonnel Cost per (m3) of water sold
2.342.773.00NISWater Purchase cost per (m3) of water sold
0.420.300.10NISEnergy costs per (m3) of water sold
88 100 82%Collection Efficiency - water service
80 73 70%Collection Efficiency - wastewater service
0.870.940.80No.Working ratio (Efficiency Ratio) - water service
0.601.020.60NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
92100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
929195%Water samples (taken at source) free from total coliform contamination
939392%Water samples (taken at source) free from fecal coliform contamination
1009286%Water samples (taken from network including mains) free from total coliform contamination
10010086%Water samples (taken from network including mains) free from fecal coliform contamination
489341183%Microbiological tests carried out
8067100%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
2.602.702.80No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
37
Water & Wastewater Data
Tarqumiya MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitOther Indicators
2.501.20No.Staff Productivity Index -Water Service
2016UnitBasic Info
19,000 No. Served Population
2,855 Connection Active Connections
0.49MCMAvailable Water Resources
7EmployeeNo. of Staff
80KmNetwork Length
Change20162015UnitTechnical Indicators
5038l/c/dAverage daily per capita water consumption
5940l/c/dAverage daily per capita water consumption -All types
1639%Non-Revenue Water by volume
1,010 2,232 (m3) Non-revenue water in (m3) per km in the network per year
78184l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.56 0.35 NISPersonnel Cost per (m3) of water sold
3.12 4.30 NISWater Purchase cost per (m3) of water sold
0.02 0.02 NISEnergy costs per (m3) of water sold
9 16 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.77 1.22 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
--%Water samples (taken at source) free from total coliform contamination
--%Water samples (taken at source) free from fecal coliform contamination
96-%Water samples (taken from network including mains) free from total coliform contamination
100-%Water samples (taken from network including mains) free from fecal coliform contamination
57-%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
3838
Tubas Joint Service CouncilWater & Wastewater Data 2014-2015-2016
2016UnitBasic Info
48,958 No. Served Population
7,442 Connection Active Connections
1.65MCMAvailable Water Resources
21 EmployeeNo. of Staff
155 KmNetwork Length
Change201620152014UnitTechnical Indicators
605660l/c/dAverage daily per capita water consumption
666064l/c/dAverage daily per capita water consumption -All types
292624%Non-Revenue Water by volume
3,094 2,275 2,238 (m3) Non-revenue water in (m3) per km in the network per year
177131132l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.700.910.73NISPersonnel Cost per (m3) of water sold
3.663.493.40NISWater Purchase cost per (m3) of water sold
0.080.120.20NISEnergy costs per (m3) of water sold
58 67 65%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
0.75 0.81 0.80 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
7510088%Water samples (taken from network including mains) containing free chlorine residual (RC)
889583%Water samples (taken at source) free from total coliform contamination
9910092%Water samples (taken at source) free from fecal coliform contamination
8910096%Water samples (taken from network including mains) free from total coliform contamination
9710096%Water samples (taken from network including mains) free from fecal coliform contamination
555 1,051 604%Microbiological tests carried out
100100100%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
2.803.102.80No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
39
Water & Wastewater Data
Tulkarm MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
7.497.708.60No.Staff Productivity Index -Water Service
2016UnitBasic Info
85,000 No. Served Population
14,020 Connection Active Connections
6.82MCMAvailable Water Resources
105 EmployeeNo. of Staff
400 KmNetwork Length
Change201620152014UnitTechnical Indicators
99103106l/c/dAverage daily per capita water consumption
110118146l/c/dAverage daily per capita water consumption -All types
504950%Non-Revenue Water by volume
8,483 8,389 12,968 (m3) Non-revenue water in (m3) per km in the network per year
663681734l/c/dNon-revenue water per connection per day
758582%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.99 0.90 1.00 NISPersonnel Cost per (m3) of water sold
NANANANISWater Purchase cost per (m3) of water sold
0.80 0.67 0.80 NISEnergy costs per (m3) of water sold
46 50 51%Collection Efficiency - water service
24 25 26%Collection Efficiency - wastewater service
0.810.690.70No.Working ratio (Efficiency Ratio) - water service
0.840.930.30NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
959890%Water samples (taken from network including mains) containing free chlorine residual (RC)
929998%Water samples (taken at source) free from total coliform contamination
100100100%Water samples (taken at source) free from fecal coliform contamination
909799%Water samples (taken from network including mains) free from total coliform contamination
100100100%Water samples (taken from network including mains) free from fecal coliform contamination
12916186%Microbiological tests carried out
406083%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
4040
Tuqu' MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitOther Indicators
3.303.00No.Staff Productivity Index -Water Service
2016UnitBasic Info
13,000 No. Served Population
1,200 Connection Active Connections
0.39 MCMAvailable Water Resources
4 EmployeeNo. of Staff
85 KmNetwork Length
Change20162015UnitTechnical Indicators
57-l/c/dAverage daily per capita water consumption
5859l/c/dAverage daily per capita water consumption -All types
3020%Non-Revenue Water by volume
1,382 1,276 (m3) Non-revenue water in (m3) per km in the network per year
230212l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.57 0.38 NISPersonnel Cost per (m3) of water sold
3.71 3.55 NISWater Purchase cost per (m3) of water sold
0.01 0.01 NISEnergy costs per (m3) of water sold
39 50 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.84 1.16 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
--%Water samples (taken at source) free from total coliform contamination
--%Water samples (taken at source) free from fecal coliform contamination
9697%Water samples (taken from network including mains) free from total coliform contamination
9697%Water samples (taken from network including mains) free from fecal coliform contamination
171110%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
41
Water & Wastewater Data
Wadi Al-Far'a Village Council Water & Wastewater Data 2015-2016
2016UnitBasic Info
4,500 No. Served Population
750 Connection Active Connections
0.22MCMAvailable Water Resources
4EmployeeNo. of Staff
10KmNetwork Length
Change20162015UnitTechnical Indicators
- -l/c/dAverage daily per capita water consumption
9573l/c/dAverage daily per capita water consumption -All types
2741%Non-Revenue Water by volume
6,114 - (m3) Non-revenue water in (m3) per km in the network per year
219285l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
1.15 1.11 NISPersonnel Cost per (m3) of water sold
2.81 3.51 NISWater Purchase cost per (m3) of water sold
0.000.00NISEnergy costs per (m3) of water sold
75 65 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.86 0.82 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
--%Water samples (taken at source) free from total coliform contamination
--%Water samples (taken at source) free from fecal coliform contamination
-50%Water samples (taken from network including mains) free from total coliform contamination
-50%Water samples (taken from network including mains) free from fecal coliform contamination
-33%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
*--No.Staff Productivity Index -Water Service
This indicator does not apply to service providers who have less than 1000 connection, since this indica-tor is calculated based on the number of employees per 1000 connection
*
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
4242
Water Supply & Sewerage Authority of Bethlehem, Beit Jala and Beit SahourWater & Wastewater Data 2014-2015-2016
2016UnitBasic Info
96,195 No. Served Population
15,034 Connection Active Connections
4.99 MCMAvailable Water Resources
43 EmployeeNo. of Staff
312 KmNetwork Length
Change201620152014UnitTechnical Indicators
787466l/c/dAverage daily per capita water consumption
898377l/c/dAverage daily per capita water consumption -All types
374237%Non-Revenue Water by volume
5,999 7,262 5,293 (m3) Non-revenue water in (m3) per km in the network per year
341484365l/c/dNon-revenue water per connection per day
506969%Wastewater Coverage
Change201620152014UnitFinancial Indicators
1.211.351.40NISPersonnel Cost per (m3) of water sold
4.184.494.20NISWater Purchase cost per (m3) of water sold
0.200.200.30NISEnergy costs per (m3) of water sold
85 74 69%Collection Efficiency - water service
82 74 83%Collection Efficiency - wastewater service
0.91 0.95 0.90 No.Working ratio (Efficiency Ratio) - water service
1.45 1.72 1.10 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
100100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100100%Water samples (taken at source) free from total coliform contamination
100100100%Water samples (taken at source) free from fecal coliform contamination
100100100%Water samples (taken from network including mains) free from total coliform contamination
100100100%Water samples (taken from network including mains) free from fecal coliform contamination
13713296%Microbiological tests carried out
100100100%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
2.906.206.50No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
43
Water & Wastewater Data
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
West Bank Water DepartmentWater Data 2014-2015-2016
2014UnitBasic Info
381 Connection Active Connections
236EmployeeNo. of Staff
525KmNetwork Length
Change201620152014UnitTechnical Indicators
--15%Non-Revenue Water by volume
- - 10,718 (m3) Non-revenue water in (m3) per km in the network per year
Change201620152014UnitFinancial Indicators
--1.5No.Working ratio (Efficiency Ratio) - water service
--42%Collection Efficiency - water service
--3.8NISoperating Costs per (m3) of water sold
--0.1NISPersonnel Cost per (m3) of water sold
--2.9NISWater Purchase cost per (m3) of water sold
--0.6NISEnergy costs per (m3) of water sold
--0.2NISOther operating costs per (m3) of water sold
Change201620152014UnitQuality Indicators
--97%Water samples (taken from network including mains) containing free chlorine residual (RC)
--99%Water samples (taken at source) free from total coliform contamination
--99%Water samples (taken at source) free from fecal coliform contamination
--93%Water samples (taken from network including mains) free from total coliform contamination
--100%Water samples (taken from network including mains) free from fecal coliform contamination
--94%Microbiological tests carried out
Change201620152014UnitOther Indicators
--0.6No.Staff Productivity Index -Water Service
The West Bank Water Department did not submit for the Water Sector Regulatory Council the 2016 data to evaluate its indicators and publish it. And therefore, the data and indicators published in the Report 2013-2014 is the last data the council have received from the Department.
*
4444
Ya'bad MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitOther Indicators
2.002.60No.Staff Productivity Index -Water Service
2016UnitBasic Info
17,000 No. Served Population
3,030 Connection Active Connections
0.6MCMAvailable Water Resources
6 EmployeeNo. of Staff
38 KmNetwork Length
Change20162015UnitTechnical Indicators
6765l/c/dAverage daily per capita water consumption
8080l/c/dAverage daily per capita water consumption -All types
1712%Non-Revenue Water by volume
2,660 1,885 (m3) Non-revenue water in (m3) per km in the network per year
9167l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.54 0.59 NISPersonnel Cost per (m3) of water sold
1.19 0.95 NISWater Purchase cost per (m3) of water sold
1.10 1.36 NISEnergy costs per (m3) of water sold
108 99 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
0.69 0.76 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
-75%Water samples (taken from network including mains) containing free chlorine residual (RC)
10082%Water samples (taken at source) free from total coliform contamination
10092%Water samples (taken at source) free from fecal coliform contamination
71100%Water samples (taken from network including mains) free from total coliform contamination
8675%Water samples (taken from network including mains) free from fecal coliform contamination
4437%Microbiological tests carried out
100100%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
45
Water & Wastewater Data
Change20162015UnitOther Indicators
5.505.30No.Staff Productivity Index -Water Service
Yatta MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
87,000 No. Served Population
3,993 Connection Active Connections
1 MCMAvailable Water Resources
22 EmployeeNo. of Staff
145 KmNetwork Length
Change20162015UnitTechnical Indicators
2330l/c/dAverage daily per capita water consumption
2331l/c/dAverage daily per capita water consumption -All types
2630%Non-Revenue Water by volume
1,769 2,529 (m3) Non-revenue water in (m3) per km in the network per year
176228l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
1.220.81NISPersonnel Cost per (m3) of water sold
3.583.76NISWater Purchase cost per (m3) of water sold
0.01 0.01 NISEnergy costs per (m3) of water sold
51 40 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
1.16 1.25 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
-73%Water samples (taken from network including mains) containing free chlorine residual (RC)
-78%Water samples (taken at source) free from total coliform contamination
-78%Water samples (taken at source) free from fecal coliform contamination
8684%Water samples (taken from network including mains) free from total coliform contamination
8690%Water samples (taken from network including mains) free from fecal coliform contamination
361328%Microbiological tests carried out
-83%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
4646
Za'tara MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitOther Indicators
2.902.30No.Staff Productivity Index -Water Service
2016UnitBasic Info
8,170 No. Served Population
1,370 Connection Active Connections
0.27MCMAvailable Water Resources
4 EmployeeNo. of Staff
62 KmNetwork Length
Change20162015UnitTechnical Indicators
63-l/c/dAverage daily per capita water consumption
6766l/c/dAverage daily per capita water consumption -All types
2523%Non-Revenue Water by volume
1,074 943 (m3) Non-revenue water in (m3) per km in the network per year
133119l/c/dNon-revenue water per connection per day
NA NA %Wastewater Coverage
Change20162015UnitFinancial Indicators
1.01 0.50 NISPersonnel Cost per (m3) of water sold
2.61 3.30 NISWater Purchase cost per (m3) of water sold
0.03 0.02 NISEnergy costs per (m3) of water sold
50 58 %Collection Efficiency - water service
NA NA %Collection Efficiency - wastewater service
1.03 1.16 No.Working ratio (Efficiency Ratio) - water service
NA NA NISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
--%Water samples (taken from network including mains) containing free chlorine residual (RC)
100100%Water samples (taken at source) free from total coliform contamination
100100%Water samples (taken at source) free from fecal coliform contamination
4394%Water samples (taken from network including mains) free from total coliform contamination
8694%Water samples (taken from network including mains) free from fecal coliform contamination
40200%Microbiological tests carried out
--%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
Gaza Strip
4848
Abasan al Jadidah MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
3.703.904.10No.Staff Productivity Index -Water Service
2016UnitBasic Info
7,642 No. Served Population
1,352 Connection Active Connections
0.43MCMAvailable Water Resources
5EmployeeNo. of Staff
37KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
112131106l/c/dAverage daily per capita water consumption -All types
272625%Non-Revenue Water by volume
3,173 2,777 2,755 (m3) Non-revenue water in (m3) per km in the network per year
238214207l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.93 1.09 1.20 NISPersonnel Cost per (m3) of water sold
3.48 2.97 2.60 NISWater Purchase cost per (m3) of water sold
0.42 0.25 0.20 NISEnergy costs per (m3) of water sold
55 29 27%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
1.93 1.77 1.70 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
999899%Water samples (taken from network including mains) containing free chlorine residual (RC)
1000100%Water samples (taken at source) free from total coliform contamination
100100100%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
1176%Microbiological tests carried out
0--%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
49
Water & Wastewater Data
Abasan al Kabira MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
9999100%Water samples (taken from network including mains) containing free chlorine residual (RC)
60100-%Water samples (taken at source) free from total coliform contamination
80100-%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
940%Microbiological tests carried out
---%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
23,197 No. Served Population
3,956 Connection Active Connections
1.25MCMAvailable Water Resources
17EmployeeNo. of Staff
78KmNetwork Length
Change201620152014UnitTechnical Indicators
1039798l/c/dAverage daily per capita water consumption
111104106l/c/dAverage daily per capita water consumption -All types
252828%Non-Revenue Water by volume
4,138 6,139 4,435 (m3) Non-revenue water in (m3) per km in the network per year
222278280l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.79 0.23 0.40 NISPersonnel Cost per (m3) of water sold
2.92 2.90 3.60 NISWater Purchase cost per (m3) of water sold
0.25 0.38 0.10 NISEnergy costs per (m3) of water sold
37 60 28%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
1.90 2.32 2.00 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
4.301.803.10No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
5050
Al Bureij MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
2.111.902.40No.Staff Productivity Index -Water Service
2016UnitBasic Info
43,680 No. Served Population
3,794 Connection Active Connections
1.84MCMAvailable Water Resources
8EmployeeNo. of Staff
55KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
757574l/c/dAverage daily per capita water consumption -All types
363432%Non-Revenue Water by volume
11,895 11,511 9,475 (m3) Non-revenue water in (m3) per km in the network per year
472422375l/c/dNon-revenue water per connection per day
737473%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.38 0.30 0.20 NISPersonnel Cost per (m3) of water sold
0.60 0.04 0.90 NISWater Purchase cost per (m3) of water sold
0.22 0.26 0.20 NISEnergy costs per (m3) of water sold
39 36 27%Collection Efficiency - water service
18 19 18%Collection Efficiency - wastewater service
0.80 1.19 0.80 No.Working ratio (Efficiency Ratio) - water service
0.81 1.84 0.60 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
10010099%Water samples (taken from network including mains) containing free chlorine residual (RC)
64-88%Water samples (taken at source) free from total coliform contamination
100-100%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
1208%Microbiological tests carried out
9010041%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
51
Water & Wastewater Data
Al Fukhkhari MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitQuality Indicators
99100%Water samples (taken from network including mains) containing free chlorine residual (RC)
--%Water samples (taken at source) free from total coliform contamination
--%Water samples (taken at source) free from fecal coliform contamination
--%Water samples (taken from network including mains) free from total coliform contamination
--%Water samples (taken from network including mains) free from fecal coliform contamination
00%Microbiological tests carried out
40-%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
6,978 No. Served Population
1,070 Connection Active Connections
0.29MCMAvailable Water Resources
7EmployeeNo. of Staff
55KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
8382l/c/dAverage daily per capita water consumption -All types
2820%Non-Revenue Water by volume
1,514 949 (m3) Non-revenue water in (m3) per km in the network per year
213134l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
1.13 2.03 NISPersonnel Cost per (m3) of water sold
--NISWater Purchase cost per (m3) of water sold
1.08 1.74 NISEnergy costs per (m3) of water sold
61 79 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
2.34 3.34 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitOther Indicators
6.504.00No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
5252
Al Maghazi MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
100100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
71-64%Water samples (taken at source) free from total coliform contamination
90-100%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
30021%Microbiological tests carried out
566453%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
29,775 No. Served Population
3,027 Connection Active Connections
1.50MCMAvailable Water Resources
13EmployeeNo. of Staff
55KmNetwork Length
Change201620152014UnitTechnical Indicators
73--l/c/dAverage daily per capita water consumption
738676l/c/dAverage daily per capita water consumption -All types
474040%Non-Revenue Water by volume
12,736 12,416 11,344 (m3) Non-revenue water in (m3) per km in the network per year
634616531l/c/dNon-revenue water per connection per day
949791%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.53 0.27 0.40 NISPersonnel Cost per (m3) of water sold
2.62 2.24 1.70 NISWater Purchase cost per (m3) of water sold
0.16 0.25 0.40 NISEnergy costs per (m3) of water sold
43 34 25%Collection Efficiency - water service
28 27 23%Collection Efficiency - wastewater service
1.98 1.42 1.20 No.Working ratio (Efficiency Ratio) - water service
0.84 0.59 0.70 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
4.305.304.00No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
53
Water & Wastewater Data
Al Mughraqa MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
4.003.502.90No.Staff Productivity Index -Water Service
2016UnitBasic Info
8,241 No. Served Population
1,502 Connection Active Connections
0.39MCMAvailable Water Resources
6EmployeeNo. of Staff
38KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
1039493l/c/dAverage daily per capita water consumption -All types
195859%Non-Revenue Water by volume
1,968 15,435 10,924 (m3) Non-revenue water in (m3) per km in the network per year
136749761l/c/dNon-revenue water per connection per day
737573%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.51 0.56 0.50 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
3.99 0.81 4.40 NISEnergy costs per (m3) of water sold
35 32 5%Collection Efficiency - water service
33 38 31%Collection Efficiency - wastewater service
2.84 1.03 3.10 No.Working ratio (Efficiency Ratio) - water service
3.14 1.55 2.90 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
10010099%Water samples (taken from network including mains) containing free chlorine residual (RC)
80--%Water samples (taken at source) free from total coliform contamination
100--%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
2500%Microbiological tests carried out
4375-%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
5454
Al Musaddar MunicipalityWater & Wastewater Department Data 2014-2015-2016
2016UnitBasic Info
2,416 No. Served Population
353 Connection Active Connections
0.16MCMAvailable Water Resources
4EmployeeNo. of Staff
18KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
123120120l/c/dAverage daily per capita water consumption -All types
343337%Non-Revenue Water by volume
3,042 2,757 3,247 (m3) Non-revenue water in (m3) per km in the network per year
425439562l/c/dNon-revenue water per connection per day
736247%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.44 0.77 0.60 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.35 0.53 0.60 NISEnergy costs per (m3) of water sold
55 67 46%Collection Efficiency - water service
32 62 38%Collection Efficiency - wastewater service
0.99 1.01 0.90 No.Working ratio (Efficiency Ratio) - water service
1.59 1.43 1.10 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
979899%Water samples (taken from network including mains) containing free chlorine residual (RC)
100--%Water samples (taken at source) free from total coliform contamination
100--%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
800%Microbiological tests carried out
10010050%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
***No.Staff Productivity Index -Water Service
This indicator does not apply to service providers who have less than 1000 connection, since this indica-tor is calculated based on the number of employees per 1000 connection
*
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
55
Water & Wastewater Data
Al Qarara MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
100100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
10010095%Water samples (taken at source) free from total coliform contamination
100100100%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
31039%Microbiological tests carried out
0060%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
24,905 No. Served Population
2,200 Connection Active Connections
1.29MCMAvailable Water Resources
9EmployeeNo. of Staff
120KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
10312178l/c/dAverage daily per capita water consumption -All types
272745%Non-Revenue Water by volume
2,959 2,772 8,357 (m3) Non-revenue water in (m3) per km in the network per year
442380647l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change20162014UnitFinancial Indicators
0.79 0.85 0.80 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.88 0.49 1.10 NISEnergy costs per (m3) of water sold
66 67 42%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
1.62 1.36 1.20 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
4.106.705.70No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
5656
An Naser MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitQuality Indicators
100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
100-%Water samples (taken at source) free from total coliform contamination
100-%Water samples (taken at source) free from fecal coliform contamination
--%Water samples (taken from network including mains) free from total coliform contamination
--%Water samples (taken from network including mains) free from fecal coliform contamination
70%Microbiological tests carried out
00%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
5,947 No. Served Population
1,448 Connection Active Connections
0.48 MCMAvailable Water Resources
7EmployeeNo. of Staff
51KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
163115l/c/dAverage daily per capita water consumption -All types
2618%Non-Revenue Water by volume
2,382 2,063 (m3) Non-revenue water in (m3) per km in the network per year
230164l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.65 0.75 NISPersonnel Cost per (m3) of water sold
--NISWater Purchase cost per (m3) of water sold
1.13 0.72 NISEnergy costs per (m3) of water sold
50 89 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
1.43 1.90 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitOther Indicators
4.805.50No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
57
Water & Wastewater Data
An Nuseirat MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
999999%Water samples (taken from network including mains) containing free chlorine residual (RC)
68-89%Water samples (taken at source) free from total coliform contamination
89-96%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
9016%Microbiological tests carried out
363662%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
83,551 No. Served Population
8,073 Connection Active Connections
4.30 MCMAvailable Water Resources
19EmployeeNo. of Staff
115KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
818890l/c/dAverage daily per capita water consumption -All types
424336%Non-Revenue Water by volume
15,786 19,982 14,085 (m3) Non-revenue water in (m3) per km in the network per year
616613440l/c/dNon-revenue water per connection per day
738786%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.22 0.33 0.30 NISPersonnel Cost per (m3) of water sold
1.39 1.11.0NISWater Purchase cost per (m3) of water sold
0.35 0.42 0.40 NISEnergy costs per (m3) of water sold
39 35 26%Collection Efficiency - water service
24 22 17%Collection Efficiency - wastewater service
1.23 1.15 1.00 No.Working ratio (Efficiency Ratio) - water service
0.62 0.90 0.80 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
2.402.002.10No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
5858
Ash Shuka MunicipalityWater & Wastewater Department Data 2015-2016
Change20162015UnitOther Indicators
6.706.30No.Staff Productivity Index -Water Service
2016UnitBasic Info
14,019 No. Served Population
1,500 Connection Active Connections
0.47MCMAvailable Water Resources
10EmployeeNo. of Staff
85KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
7173l/c/dAverage daily per capita water consumption -All types
2337%Non-Revenue Water by volume
1,272 2,239 (m3) Non-revenue water in (m3) per km in the network per year
198318l/c/dNon-revenue water per connection per day
31NA%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.43 1.08 NISPersonnel Cost per (m3) of water sold
-NISWater Purchase cost per (m3) of water sold
0.78 2.20 NISEnergy costs per (m3) of water sold
22 22 %Collection Efficiency - water service
24 NA%Collection Efficiency - wastewater service
1.06 2.81 No.Working ratio (Efficiency Ratio) - water service
0.96NANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
99100%Water samples (taken from network including mains) containing free chlorine residual (RC)
100-%Water samples (taken at source) free from total coliform contamination
100-%Water samples (taken at source) free from fecal coliform contamination
--%Water samples (taken from network including mains) free from total coliform contamination
--%Water samples (taken from network including mains) free from fecal coliform contamination
30%Microbiological tests carried out
110%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
59
Water & Wastewater Data
Az Zahra MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change20162015UnitQuality Indicators
9899%Water samples (taken from network including mains) containing free chlorine residual (RC)
100-%Water samples (taken at source) free from total coliform contamination
100-%Water samples (taken at source) free from fecal coliform contamination
--%Water samples (taken from network including mains) free from total coliform contamination
--%Water samples (taken from network including mains) free from fecal coliform contamination
750%Microbiological tests carried out
95100%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
3,890 No. Served Population
1,149 Connection Active Connections
0.43MCMAvailable Water Resources
4EmployeeNo. of Staff
18KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
17896l/c/dAverage daily per capita water consumption -All types
4145%Non-Revenue Water by volume
9,656 10,916 (m3) Non-revenue water in (m3) per km in the network per year
414503l/c/dNon-revenue water per connection per day
7382%Wastewater Coverage
Change20162015UnitFinancial Indicators
0.78 1.07 NISPersonnel Cost per (m3) of water sold
-NISWater Purchase cost per (m3) of water sold
0.51 0.10 NISEnergy costs per (m3) of water sold
79 82 %Collection Efficiency - water service
80 54 %Collection Efficiency - wastewater service
0.73 0.90 No.Working ratio (Efficiency Ratio) - water service
1.36 0.92 NISOperating Costs per (m3) of Wastewater
Change20162015UnitOther Indicators
3.503.60No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
6060
Az Zawayda MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
9999100%Water samples (taken from network including mains) containing free chlorine residual (RC)
1008067%Water samples (taken at source) free from total coliform contamination
1008067%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
15276%Microbiological tests carried out
252746%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
21,854 No. Served Population
2,602 Connection Active Connections
1.04MCMAvailable Water Resources
6EmployeeNo. of Staff
88KmNetwork Length
Change201620152014UnitTechnical Indicators
89--l/c/dAverage daily per capita water consumption
10614098l/c/dAverage daily per capita water consumption -All types
182240%Non-Revenue Water by volume
2,136 2,573 6,775 (m3) Non-revenue water in (m3) per km in the network per year
198264613l/c/dNon-revenue water per connection per day
738697%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.20 0.36 0.30 NISPersonnel Cost per (m3) of water sold
0.04--NISWater Purchase cost per (m3) of water sold
0.27 0.27 1.30 NISEnergy costs per (m3) of water sold
43 46 37%Collection Efficiency - water service
54 41 58%Collection Efficiency - wastewater service
0.50 0.59 1.00 No.Working ratio (Efficiency Ratio) - water service
0.77 0.68 1.60 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
2.302.202.60No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
61
Water & Wastewater Data
Bani Suheila MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
1009999%Water samples (taken from network including mains) containing free chlorine residual (RC)
83-50%Water samples (taken at source) free from total coliform contamination
100-100%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
1302%Microbiological tests carried out
17500%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
39,939 No. Served Population
4,928 Connection Active Connections
1.75MCMAvailable Water Resources
22EmployeeNo. of Staff
114KmNetwork Length
Change201620152014UnitTechnical Indicators
848177l/c/dAverage daily per capita water consumption
858279l/c/dAverage daily per capita water consumption -All types
292526%Non-Revenue Water by volume
4,477 3,924 4,265 (m3) Non-revenue water in (m3) per km in the network per year
284239250l/c/dNon-revenue water per connection per day
362525%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.660.550.50NISPersonnel Cost per (m3) of water sold
2.382.292.60NISWater Purchase cost per (m3) of water sold
0.490.710.50NISEnergy costs per (m3) of water sold
35 41 34%Collection Efficiency - water service
24 19 10%Collection Efficiency - wastewater service
1.151.021.50No.Working ratio (Efficiency Ratio) - water service
1.451.510.90NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
4.505.403.30No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
6262
Beit Hanun MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
999999%Water samples (taken from network including mains) containing free chlorine residual (RC)
9891100%Water samples (taken at source) free from total coliform contamination
9898100%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
5215475%Microbiological tests carried out
68696%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
51,501 No. Served Population
4,513 Connection Active Connections
3.30MCMAvailable Water Resources
25EmployeeNo. of Staff
125KmNetwork Length
Change201620152014UnitTechnical Indicators
10279104l/c/dAverage daily per capita water consumption
10582106l/c/dAverage daily per capita water consumption -All types
355653%Non-Revenue Water by volume
9,167 15,722 29,186 (m3) Non-revenue water in (m3) per km in the network per year
696 1,242 1,537 l/c/dNon-revenue water per connection per day
737772%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.79 0.97 0.50 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.43 0.38 0.50 NISEnergy costs per (m3) of water sold
54 54 56%Collection Efficiency - water service
44 48 46%Collection Efficiency - wastewater service
1.88 1.81 2.60 No.Working ratio (Efficiency Ratio) - water service
1.66 1.64 1.80 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
5.506.256.90No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
63
Water & Wastewater Data
Beit Lahiya MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
9910099%Water samples (taken from network including mains) containing free chlorine residual (RC)
928893%Water samples (taken at source) free from total coliform contamination
9695100%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
829272%Microbiological tests carried out
23170%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
87,251 No. Served Population
8,199 Connection Active Connections
5.34MCMAvailable Water Resources
40EmployeeNo. of Staff
170KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
989595l/c/dAverage daily per capita water consumption -All types
424344%Non-Revenue Water by volume
13,115 11,519 12,741 (m3) Non-revenue water in (m3) per km in the network per year
745701986l/c/dNon-revenue water per connection per day
738873%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.24 0.69 0.60 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.38 0.31 0.50 NISEnergy costs per (m3) of water sold
71 50 51%Collection Efficiency - water service
31 13 7%Collection Efficiency - wastewater service
0.95 1.05 1.30 No.Working ratio (Efficiency Ratio) - water service
0.99 0.75 0.70 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
4.905.204.70No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
6464
Coastal Municipalities Water Utility - RafahWater & Wastewater Data 2014-2015-2016
Change201620152014UnitQuality Indicators
999999%Water samples (taken from network including mains) containing free chlorine residual (RC)
978594%Water samples (taken at source) free from total coliform contamination
999299%Water samples (taken at source) free from fecal coliform contamination
64--%Water samples (taken from network including mains) free from total coliform contamination
85--%Water samples (taken from network including mains) free from fecal coliform contamination
282783%Microbiological tests carried out
404364%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
204,225 No. Served Population
18,434 Connection Active Connections
8.02MCMAvailable Water Resources
47EmployeeNo. of Staff
375KmNetwork Length
Change201620152014UnitTechnical Indicators
59--l/c/dAverage daily per capita water consumption
747384l/c/dAverage daily per capita water consumption -All types
313437%Non-Revenue Water by volume
6,636 7,280 10,727 (m3) Non-revenue water in (m3) per km in the network per year
370408496l/c/dNon-revenue water per connection per day
886586%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.64 0.68 0.60 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.70 0.69 0.80 NISEnergy costs per (m3) of water sold
31 38 29%Collection Efficiency - water service
44 36 29%Collection Efficiency - wastewater service
0.78 1.20 1.30 No.Working ratio (Efficiency Ratio) - water service
1.39 1.71 1.40 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
2.502.607.70No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
65
Water & Wastewater Data
Deir Al Balah MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
5.106.504.30No.Staff Productivity Index -Water Service
2016UnitBasic Info
80,162 No. Served Population
7,489 Connection Active Connections
4.29MCMAvailable Water Resources
38EmployeeNo. of Staff
147KmNetwork Length
Change201620152014UnitTechnical Indicators
637178l/c/dAverage daily per capita water consumption
708089l/c/dAverage daily per capita water consumption -All types
474244%Non-Revenue Water by volume
13,634 11,631 13,661 (m3) Non-revenue water in (m3) per km in the network per year
733611729l/c/dNon-revenue water per connection per day
817093%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.61 0.54 0.30 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.41 0.41 0.20 NISEnergy costs per (m3) of water sold
47 31 50%Collection Efficiency - water service
51 12 33%Collection Efficiency - wastewater service
0.98 0.68 0.90 No.Working ratio (Efficiency Ratio) - water service
1.03 1.04 0.50 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
999999%Water samples (taken from network including mains) containing free chlorine residual (RC)
9210093%Water samples (taken at source) free from total coliform contamination
10010099%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
13186%Microbiological tests carried out
4710066%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
6666
Gaza MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
9910099%Water samples (taken from network including mains) containing free chlorine residual (RC)
928691%Water samples (taken at source) free from total coliform contamination
969598%Water samples (taken at source) free from fecal coliform contamination
9692-%Water samples (taken from network including mains) free from total coliform contamination
10096-%Water samples (taken from network including mains) free from fecal coliform contamination
283038%Microbiological tests carried out
14214%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
610,036 No. Served Population
43,929 Connection Active Connections
31.12MCMAvailable Water Resources
93EmployeeNo. of Staff
701KmNetwork Length
Change201620152014UnitTechnical Indicators
838488l/c/dAverage daily per capita water consumption
909196l/c/dAverage daily per capita water consumption -All types
363731%Non-Revenue Water by volume
15,876 19,330 18,259 (m3) Non-revenue water in (m3) per km in the network per year
694660581l/c/dNon-revenue water per connection per day
778892%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.59 0.34 0.50 NISPersonnel Cost per (m3) of water sold
1.34 0.72 - NISWater Purchase cost per (m3) of water sold
0.30 0.38 0.60 NISEnergy costs per (m3) of water sold
61 33 29%Collection Efficiency - water service
19 32 28%Collection Efficiency - wastewater service
2.39 1.80 1.50 No.Working ratio (Efficiency Ratio) - water service
0.95 0.98 1.10 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
2.102.103.30No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
67
Water & Wastewater Data
Jabalya An Nazleh MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
10010099%Water samples (taken from network including mains) containing free chlorine residual (RC)
968994%Water samples (taken at source) free from total coliform contamination
979698%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
225139%Microbiological tests carried out
212024%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
166,493 No. Served Population
13,948 Connection Active Connections
14.44MCMAvailable Water Resources
69EmployeeNo. of Staff
184KmNetwork Length
Change201620152014UnitTechnical Indicators
131160113l/c/dAverage daily per capita water consumption
131162114l/c/dAverage daily per capita water consumption -All types
444344%Non-Revenue Water by volume
34,544 27,466 26,900 (m3) Non-revenue water in (m3) per km in the network per year
1,248 1,046 1,087 l/c/dNon-revenue water per connection per day
989873%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.29 0.43 0.50 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.37 0.34 0.10 NISEnergy costs per (m3) of water sold
60 55 56%Collection Efficiency - water service
43 55 66%Collection Efficiency - wastewater service
0.71 0.90 0.80 No.Working ratio (Efficiency Ratio) - water service
0.67 0.83 0.90 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
55.505.40No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
6868
Khan Yunis MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitOther Indicators
3.70 5.10 5.00 No.Staff Productivity Index -Water Service
2016UnitBasic Info
199,086 No. Served Population
19,091 Connection Active Connections
8.95MCMAvailable Water Resources
70EmployeeNo. of Staff
494KmNetwork Length
Change201620152014UnitTechnical Indicators
876975l/c/dAverage daily per capita water consumption
917279l/c/dAverage daily per capita water consumption -All types
264038%Non-Revenue Water by volume
4,744 9,146 9,146 (m3) Non-revenue water in (m3) per km in the network per year
335535537l/c/dNon-revenue water per connection per day
798274%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.49 0.54 0.50 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.64 0.51 0.60 NISEnergy costs per (m3) of water sold
43 45 36%Collection Efficiency - water service
43 45 35%Collection Efficiency - wastewater service
0.97 0.92 0.90 No.Working ratio (Efficiency Ratio) - water service
1.12 1.37 1.20 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
899999%Water samples (taken from network including mains) containing free chlorine residual (RC)
928586%Water samples (taken at source) free from total coliform contamination
938993%Water samples (taken at source) free from fecal coliform contamination
908965%Water samples (taken from network including mains) free from total coliform contamination
978983%Water samples (taken from network including mains) free from fecal coliform contamination
512066%Microbiological tests carried out
4946%Water Samples (taken at the sources) free from Nitrate contamination
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
69
Water & Wastewater Data
Khuza'a MunicipalityWater & Wastewater Department Data 2014-2015-2016
Change201620152014UnitQuality Indicators
99100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
---%Water samples (taken at source) free from total coliform contamination
---%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
000%Microbiological tests carried out
---%Water Samples (taken at the sources) free from Nitrate contamination
2016UnitBasic Info
11,524 No. Served Population
1,672 Connection Active Connections
0.55MCMAvailable Water Resources
7EmployeeNo. of Staff
54KmNetwork Length
Change201620152014UnitTechnical Indicators
---l/c/dAverage daily per capita water consumption
918489l/c/dAverage daily per capita water consumption -All types
312935%Non-Revenue Water by volume
3,112 2,993 3,820 (m3) Non-revenue water in (m3) per km in the network per year
275324331l/c/dNon-revenue water per connection per day
NANANA%Wastewater Coverage
Change201620152014UnitFinancial Indicators
1.17 1.72 1.40 NISPersonnel Cost per (m3) of water sold
3.70 3.03 3.20 NISWater Purchase cost per (m3) of water sold
0.29 0.35 0.60 NISEnergy costs per (m3) of water sold
97 79 74%Collection Efficiency - water service
NANANA%Collection Efficiency - wastewater service
5.61 6.47 5.80 No.Working ratio (Efficiency Ratio) - water service
NANANANISOperating Costs per (m3) of Wastewater
Change201620152014UnitOther Indicators
4.204.704.40No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
7070
Umm An Naser MunicipalityWater & Wastewater Department Data 2014-2015-2016
2016UnitBasic Info
3,805 No. Served Population
515 Connection Active Connections
0.25MCMAvailable Water Resources
6EmployeeNo. of Staff
10KmNetwork Length
Change201620152014UnitTechnical Indicators
130123114l/c/dAverage daily per capita water consumption
133125116l/c/dAverage daily per capita water consumption -All types
253028%Non-Revenue Water by volume
6,302 7,357 5,670 (m3) Non-revenue water in (m3) per km in the network per year
335435358l/c/dNon-revenue water per connection per day
778073%Wastewater Coverage
Change201620152014UnitFinancial Indicators
0.83 1.17 0.60 NISPersonnel Cost per (m3) of water sold
---NISWater Purchase cost per (m3) of water sold
0.66 0.72 0.70 NISEnergy costs per (m3) of water sold
35 34 22%Collection Efficiency - water service
54 31 26%Collection Efficiency - wastewater service
1.86 2.41 1.50 No.Working ratio (Efficiency Ratio) - water service
1.72 1.37 1.50 NISOperating Costs per (m3) of Wastewater
Change201620152014UnitQuality Indicators
9810099%Water samples (taken from network including mains) containing free chlorine residual (RC)
---%Water samples (taken at source) free from total coliform contamination
---%Water samples (taken at source) free from fecal coliform contamination
---%Water samples (taken from network including mains) free from total coliform contamination
---%Water samples (taken from network including mains) free from fecal coliform contamination
000%Microbiological tests carried out
-100-%Water Samples (taken at the sources) free from Nitrate contamination
Change201620152014UnitOther Indicators
-***No.Staff Productivity Index -Water Service
This indicator does not apply to service providers who have less than 1000 connection, since this indica-tor is calculated based on the number of employees per 1000 connection
*
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
71
Water & Wastewater Data
Wadi as Salqa MunicipalityWater & Wastewater Department Data 2015-2016
2016UnitBasic Info
5,961 No. Served Population
504 Connection Active Connections
0.25MCMAvailable Water Resources
4EmployeeNo. of Staff
52KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
5756l/c/dAverage daily per capita water consumption -All types
5142%Non-Revenue Water by volume
2,477 1,763 (m3) Non-revenue water in (m3) per km in the network per year
700524l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
1.30 1.59 NISPersonnel Cost per (m3) of water sold
--NISWater Purchase cost per (m3) of water sold
0.93 0.53 NISEnergy costs per (m3) of water sold
77 55 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
1.66 1.63 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
99100%Water samples (taken from network including mains) containing free chlorine residual (RC)
100-%Water samples (taken at source) free from total coliform contamination
100-%Water samples (taken at source) free from fecal coliform contamination
--%Water samples (taken from network including mains) free from total coliform contamination
--%Water samples (taken from network including mains) free from fecal coliform contamination
210%Microbiological tests carried out
65100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
-**No.Staff Productivity Index -Water Service
This indicator does not apply to service providers who have less than 1000 connection, since this indica-tor is calculated based on the number of employees per 1000 connection
*
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
7272
Wadi Gaza MunicipalityWater & Wastewater Department Data 2015-2016
This indicator does not apply to service providers who have less than 1000 connection, since this indica-tor is calculated based on the number of employees per 1000 connection
*
2016UnitBasic Info
3,681 No. Served Population
349 Connection Active Connections
0.13MCMAvailable Water Resources
6EmployeeNo. of Staff
15KmNetwork Length
Change20162015UnitTechnical Indicators
--l/c/dAverage daily per capita water consumption
5739l/c/dAverage daily per capita water consumption -All types
4158%Non-Revenue Water by volume
3,579 2,145 (m3) Non-revenue water in (m3) per km in the network per year
421610l/c/dNon-revenue water per connection per day
NANA%Wastewater Coverage
Change20162015UnitFinancial Indicators
1.90 6.65 NISPersonnel Cost per (m3) of water sold
--NISWater Purchase cost per (m3) of water sold
5.75 8.71 NISEnergy costs per (m3) of water sold
61 95 %Collection Efficiency - water service
NANA%Collection Efficiency - wastewater service
3.01 7.96 No.Working ratio (Efficiency Ratio) - water service
NANANISOperating Costs per (m3) of Wastewater
Change20162015UnitQuality Indicators
100100%Water samples (taken from network including mains) containing free chlorine residual (RC)
100-%Water samples (taken at source) free from total coliform contamination
100-%Water samples (taken at source) free from fecal coliform contamination
--%Water samples (taken from network including mains) free from total coliform contamination
--%Water samples (taken from network including mains) free from fecal coliform contamination
80%Microbiological tests carried out
100100%Water Samples (taken at the sources) free from Nitrate contamination
Change20162015UnitOther Indicators
-**No.Staff Productivity Index -Water Service
Improvement in Indicator Value Decline in Indicator Value No Change in Indicator Value
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