THE NEW JERSEY HEALTHCARE CENTRAL SERVICE ASSOCIATIONANNUAL SEMINAR
Todd Eich, CST
Director of Materials Management
United Surgical Partners International
Building the ProfessionalTaking our Craft from the Basement to the Boardroom through Career Development, Communication and Leadership
Ice Breaker
Staying Relevant to the Changing Workforce
Career Development
Speak From a Source of Expertise
Be a Good Lieutenant
Minimize Distractions at Work
Obtain a Mentor
Social Networking
Using Purposeful Communication to Deliver Your Message
Brevity is the Key to Effective Communication
The Great Communicator
Simple Ideas Sincere Believable/
Credible Optimistic/
Positive Substance
Ronald Regan Message
Maximize Your Use of Technology
Know Your Audience
Speak the Same Language
Get to the Point
Please Advice
Example of Effective Communication
From: Eich, Todd Sent: Monday, August 12, 2013 3:02 PMTo: Cliff ParkerCc: Simmons, BrookeSubject: Inventory Extract - New Mexico Orthopedic
Can you extract New Mexico Orthopedics’ (#11504) pharmaceutical inventory for me please? Matt Atkinson (505-724-4395) needs to assign a large quantity of supply items to his Anesthesia Drug Room location and rather than assign each item to the location we thought we could help him accomplish this in aggregate. Please let me know if you need further information from me. Thanks!
Todd Eich, CSTDirector of Materials ManagementUnited Surgical Partners International(972) 763-3898 Phone(214) 417-7656 Cell(972) 767-0881 eFax
The Skill of Influencing People to Work Enthusiastically Toward Goals Identified as being for the Common Good
Leadership
Provide Great Customer Service
Develop Your Own Leadership Style
Be Unique
Know Which Hill You are Willing to Die On
Partner for Success
Growth is in the Challenge
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