MANAGER’S ROLE
Content
What is a manager?1
What does a manager do?2
How to be a successful manager?3
What is a manager ?
• Basic meaning : a person who’s in charge of everything.
Ex: a principal, a director, a president...
• In business : manager is a person who is in charge of a business a shop/ store, a company or an organization
What is a manager ?
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Manager of
HR Dep
Manager of
R&D Dep
Manager of
Marketing Dep
Manager of
Advertising
Dep
Ex: In a company
What does a manager do ? Set objectives Organize Motivate & communicate Measure Develop people
Set objectives
Determine what the objectives should be and how to achieve them
analytical ability.
Organize
Analyze activities, divide and classify the works into manageable jobs , select the right people for the right jobs
analytical ability and
understanding of human beings
Motivate & communicate
• Encourage the staff to complete their mission happily and effectively
• Communicate skills: listening, speaking, reading and writing
social skills .
Measure
Measure the performance of the staff and the developing process of the organisation in relation to the set targets
analytical ability
Develop people
People are the company’s most important assets, and it is up to the managers to develop those assets .
Qualities of a successful manager
• Leadership: the highest quality of a true leader is inspiring other to reach the highest of their ability.
• Vision: the ability to be the visionary for the people who are working under them.
How to be a successful manager ?
• Delegate
• Don't criticise
• Let people make mistakes
• Be friendly and approachable
• Admit your mistakes
• Acknowledge your staff
• Treat everyone equally
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