motivationTips to ımprove motivation

Lemİ Orhan ERGİNPrincipal software engineer @ Sony

The elephant in the room

throughout agile transformation

Lemi Orhan ErginPrincipal Software Engineer at Sony Europe

Has worked as developer, scrum master, team leader and technical coordinator in tens of projects since 2001

CSM in 2009 (Trained by James Coplien)

Played Scrum Master for more than 1 year

Participated 56 sprints in 4 years

Experienced in agile transformation

Expertise in building agile culture in software development teams and organizations

Motivation is a common problem in all organizations

(not only ın agile or non-agile organizations)

Forme

too!

I cannot improve myself!Always doıng the same job, workıng on same stuff, nothing newYou cannot ımprove yourself ın daıly jobHard to establish motivation, hard to focus on workFixing bugs for years, no innovation at allStuck on same technologies, same way of workingNot allowed to ınnovate

Damn it! Tons of documentation to prepare before doıng the jobEvery work is personal, no teamwork required

Warned in case of a failure, not rewarded on success

Unwilling to ımprove & ınnovate

I feel unhappy!I am unhappy and my manager does not know it

There is a negative athmosphere in the officeNo one is asking my ideas on anything, ı just do my jobPeople are arguing via emails and nothing is resolved

no one is listening me

Even if ı tell my problems to my manager, nothing will change

People do not trust each otherNot feeling as part of the companyI am not a resource or a headcount

But agile THinks different

Agile cares people & cooperationBuild projects around motivated individuals

Give them the environment and support they need, and trust them to get the job done.

The most efficient and effective method of conveying information to and within a development 

team is face-to-face conversation.

The best architectures, requirements, and designs emerge from self-organizing teams.

At regular intervals, the team reflects on how to become more effective, then tunes and adjusts

its behavior accordingly.

http://agilemanifesto.org/principles.htmlPrinciples behind the agile manifesto

Agile is human centricTeamwork

trustself-organizationempowered teams

continuous improvementretrospectives

fail fastshort feedback loops

sustainable paceproxy to interRuptions

face-to-face communication

agile is the mindset

doing agile makes the difference

being

What you've done is not important, instead how you've done is the key

doing agile

being agile

Agile transformation isCultural change is

cultural changeTough & Not easy

Agile transformation scares people

This is a new way of workingStatus quo makes people feel safe

What are the symptomsOf the motivation challenge?

Daily stand-up

are the windows showing the level

of motivation

meetings

noisy

Motivated teams unMotivated teams

complexchaotichumorcuriousInformation richhelpfulDesire to successOn time

boredImpatient to endIndividuals reportingDo not listen othersWaiting to be assignedNo questionsLess details about issuesLess desire to successUsually late

I don't like agile or scrum

Writing down every task has no meaningPlanning poker is a waste of timeFeeling not commited to the sprinT goalI Work on the stories that I likeI am more productive when I work alone

scrum is the new waterfallIt's impossible to do scrum in our teamAgile is being focused on processesI don't want to lose my title

I don't like Scrum at all

It's quite common to resist agile

How can we break the resistanceAnd improve the motivation?

Answer is simple:By building an agile culture

but ho

w?

1Train everyone

Have a goodAgile coach

being as charismatic as Russel Crowe is not a must ;)

scrum masteror

scrumNot a technical lead

master

Not a team leadNot a manager

Not a project manager

Master of scrumWell trained

Has the agile mindset

Scrum master is the keyKnows scrum better than anyone else

Observes and guides the team

Keeps the team disciplinedCreates environment safe to fail

Is a full time job

Builds trust in the teamResolves impediments

Build a culture of

2collaboration

collaboration is the key

Encourage teamwork and pair workLet the people share their knowledge

Brown Bag Sessions

Continuous improvement and kaizenEfficient retrospectives

raise3 CRAFTSMEN

Mediocrity is a trap

Don't fall into it

The worst outcome is not failure — it’s mediocrity

Failure lets you move on, mediocrity stalls you and keeps you from reaching your potential. Pursue something so important that even

if you fail, the world is better off with you having triedDrew Houston (founder/CEO of Dropbox)

craftsmanship is the key

Improve crafts of people by practiCingteach new technologies

Push people to let them learn new stuff

Have seniors as MODELS FOR JUNıORS

PoC Projects

kata's, dojo's

use Feedback loops 4

Feedback loop is the keyEfficient retrospectives

Scrum master works close to team membersUse all ways of Communication

Performance appraIsals lose importance

provide autonomy5

Stop command & control

You cannot control everythingIt's an illusion!

It's impossible to manage "people"it's only possible to manage individuals

The opinions of individualsask

Be part of the teamGet them see you servant rather than controller

Autonomy is the key

Let the team be Self organized Shift layers of management responsibility to team

Change the traditional Management mindsetRegular 1 to 1 meetings with managers

Have a clear purpose6

Scrum is not just about rıtuAls

Scrum is not just standing up and burning down

purpose is the keyWhat is the purpose of scrum

tell the values of what they're buildingDefine a clear sprint goal

Define the vision of the product

Explain the reasons of agile practices

Have7

Fun!

Having fun is the keyTeam specific rituals for fun

Do not dedicate to work, Have hobbies and craftsSocialize in the organization

Have funny punishments

to the ones who break the builds

or be late to daily standups

scrum 8The SCRUM

Scrum is a simple framework

Don't blame Scrum

as simple as few patterns in

organizations

If you have issues

Inspect & adapt

there is no adapting scrum

there is doing scrum-but and scrum

retrospecting is the keyScrum reveals hidden problems. That's not bad!Failing is normal, be prepare to inspect & adapt

Too much dedication to tasks exhaust peoplehave lantern day or extra sprint to cool down Don't use tools too much. Face to face is better

What is the best measurement for success ?

Photo of houston after the return of apollo 13

happiHappiness metric

Scrumming the scrumRetrospective pattern

Pop the happy bubbleHappiness index

ness

Photographed by “Karsten Thormaehlen”from book "Mit Hundert Hat Man Noch Traume"

http://www.visualnews.com/2012/01/11/happy-at-one-hundred-portraits-of-centenarians/

youyou

teamteam

organizationorganization

Happiness Impact

happy employees lead to happy customers and better business

Train everyoneBuild a culture of collaborationRaise craftsmEnUse feecback loopsProvide autonomyHave a clear purpose

1

2

3

4

5

6

Have fun!7

sCrum the scrum8

unMotivated teams

When an employee resists, an effective leader looks at the employee not as a problem to be solved but as a person to be understood.

Nigel Nicolson

references“How to motivate your team during Scrum?” by Dimitri Honlet

http://www.slideshare.net/dimitrihonlet/motivate-team-scrumdef2

“What’s the best measurement for success? Happiness” by Richard Bransonhttp://www.linkedin.com/today/post/article/20121109141247-204068115-what-s-the-best-measurement-for-success-happiness

“Happiness Metric - The Wave of the Future” by Jeff Sutherlandhttp://scrum.jeffsutherland.com/2010/11/happiness-metric-wave-of-future.html

“World's Simplest Management Secret” by Geoffrey Jameshttp://www.inc.com/geoffrey-james/worlds-simplest-management-secret.html

ımagesSlide 01 - http://victoriafalls24.com/blog/2011/07/28/p20-million-towards-co-existing-with-elephants/Slide 05 - http://www.fanpop.com/clubs/cats/images/14749933/title/flat-cat-xd-wallpaper Slide 06 - http://yasir82.deviantart.com/art/Alone-in-the-Crowd-147238216 Slide 13 - http://sportsblog.projo.com/2009/04/joe-frazier-sug.htmlSlide 14 - http://www.wall4ever.com/animals/scared-cat-709.htmlSlide 16 - http://www.arts-wallpapers.com/artwallpapersbiz/Black%20Wallpapers/imagepages/image45.htm Slide 18 - http://www.wisegeek.com/what-is-anger-disorder.htmlSlide 21 - http://galactinus.net/vilva/retro/eos350d_distagon28.html Slide 22 - http://pinterest.com/thefineartdiner/russell-crowe/ Slide 23 - http://dragonriderone.wordpress.com/2012/03/11/videos-milestone-the-japanese-jedi-knight-and-my-1000th-tweet/Slide 27 - http://istanbuldesignbiennial.iksv.org/ncr-06-re-evaluating-the-future-of-small-production-sites-in-istanbuldesignbiennialSlide 28 - http://wwws.warnerbros.co.uk/marchofthepenguins/Slide 29 - http://www.pulsarmedia.eu/r_old_cars_997_old_cargo_truck_55546.htmlSlide 31 - http://www.flickr.com/photos/bryanandjess/3439743790/Slide 33 - http://uniqueanimalsblog.blogspot.com/2010/11/birds-flying-wallpapers-for-desktop.htmlSlide 39 - http://en.wikipedia.org/wiki/File:Skyttis_athletics_tracks.jpgslide 45 - http://dandanfotoman.deviantart.com/art/Mirror-reflection-2169774slide 49 - http://en.wikipedia.org/wiki/Apollo_13slide 50 - http://www.visualnews.com/2012/01/11/happy-at-one-hundred-portraits-of-centenarians/slide 53 - http://www.stanford.edu/group/fam/cgi-bin/family/family.php?famid=F5497

All used images in the document

Emaıl:lemiorhan@gmaıl.com

Twitter:HTTP://www.twitter.com/lemıorhan

Linkedin:http://www.linkedin.com/in/lemiorhan

Blog:http://www.flyingtomoon.com

Lemİ orhan ergİnLemiorhan.ergin@eu.sony.com