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Page 1: The Design of Awesome Things

The Design of Everyday Awesome Things

AWESOME

Aaron Louie Twitter: @ajlouie

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5 most awesome things

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Life Internet Time Travel Oxygen Cleavage Music Pizza A Nap Friday Physical

intimacy Money Lasers Technology Electricity The Sun Lightsaber Lightning Ninjas

Chocolate Sunlight Barbecue Bacon Intelligence Mom Leonardo da Vinci The

Atmosphere Jet Pack Lego Liquid DNA French Kiss Star Wars Super Nintendo

Take-out Nature Beer Outer Space Ice Cream Puppy Irony Tetris Computer

Earth Velociraptor Skinny Dipping Thumbs French Fries Batman Dreams Ice

cream sandwich Jedi Fire Super Powers Princess Leia's Metal Bikini Bruce Lee Han

Solo Steak Cheese Wikipedia Tyrannosaurus Solar Eclipse Super Mario Brothers

Albert Einstein Pyramids Language Youtube Nachos Low Rise Jeans Tacos Film

Combustion Tiger Dad Theory of Relativity The Wheel Summer Cheeseburger Moon

Landing Fireworks The Moon Google Maps Civilization Pillow Millennium Falcon

Game Boy Cookie Monster Kiss Walking Electric Guitar MM's Meat Playboy Death

Star Mario Kart 64 Volcano Humans Monty Python DeLorean Love Super Mario

Bros. 3 Spacecraft Vikings Profanity Burrito Breakfast in bed Gummi Bears Lion

Photosynthesis Air Conditioning Friendship South Park Pulp Fiction Cookie Dough

Panda Whiskey Toilet Paper Clouds Swedish Massage Back to the Future Gravity

Winning the Lottery The Center of a Black Hole Red Blood Cells Explosions Reese's

Peanut Butter Cups Optimus Prime Mount Everest Cake Hammerhead Shark

Terminator The Dark Knight Hovercraft Snickers Snack Bikinis Hammock Meteors

Orion's Belt Being a Kid Godzilla The Mystery Machine Robots The Godfather Fiji

Pie Gandalf Niagara Falls Water Balloons Chipwich You When Scotty Beams Things

Up Duct Tape HDTV Saturday Swiss Army Knife Sense Shoes Quesadillas Blanket

Fort Stealth Bomber Industrial Revolution Rock 'n Roll Jim Henson The Beatles

Machete Benjamin Franklin Hug Democracy Victoria Secret Samurai Twix

Electron Morgan Freeman Spiderman Flying First Class Night MythBusters

Guinness Chuck Norris Recliner Dark Matter Connery Free Will Magnets Bill

Murray Snow Day Mythology Quests Slinky Salsa The Muppet Show The Big Bang

Pinball USB Superman Lamborghini Murcielago Kitten iPod Ancient Rome

Source: mostawesomestthingever.com

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When your computer heals itself The air just before a thunderstorm Trying on your new clothes as soon as you get home from the store Driving home after a long trip and getting all your radio stations back When you’re not

the new guy anymore When you try cooking something new and everyone likes it The sound of water lapping against a dock Carrying the ice cube tray you just filled up all the way back to the freezer without spilling

Correctly guessing if the door is push or pull Scratching your back on some random thing Singing the guitar solo Hanging on When the foul ball is flying towards you Boat waving When you’re merging into traffic and there’s no traffic to merge into Ripping off a square of plastic wrap that doesn’t get stuck to itself Blaming your fart on

the dog Seeing your reflection in a store front window and liking what you see Baby toes Eating ridiculous things for breakfast When those fake flowers turn out to be real When the crosswalk changes to walk just as you

approach it Being next Pizza soulmates Food ogling When the subway doors stop right in front of you Seeing a plane from another plane Your Almost Name Checking somebody out and not getting busted Correctly guessing an old password you haven’t used in a while The point on a road trip when you’re really far from where you started

and really far from where you’re going Figuring out how we got on this topic Looking up while underwater Driving over a small hill in your car Pulling a weed and getting all the roots with it When your plugged up nostril just suddenly opens up with no warning Walking into a crowded party and locking eyes with someone you know

across the room The smell and feel of bedsheets that dried in the sun Staying up so late that everything becomes funny Horrible fake accents made by close friends Somehow waking up at the right time even though you forgot to set your alarm clock Picking things up with your feet Getting all sweaty and jumping in When you manage to get ready super fast when there’s no time to shower Digging a hole in your mashed potatoes and filling it up with gravy When your friend returns your book and they actually read it That little hole at the top of your sink that

prevents it from overflowing Those rare moments when you’re the only person on the beach Forks The Childhood Super Jump When you get in the car and notice someone filled up the tank Pain The sound of a cork

popping When characters in movies visit a place you know When a work friend becomes an outside-of-work friend Using milk instead of water Guilty pleasure songs The moment of anticipation just before the first kiss

Seeing a dog that looks like a dog you know Finally getting the perfect picture The moment at the bar when everyone starts singing together Finishing your last exam When that social event you didn’t want to go to gets

canceled When someone who doesn’t like pizza crust gives you their pizza crust When your guests do the dishes even after you told them not to Biting off the last piece of the popsicle without losing any of it Starting the

lawnmower on the first pull Hearing a song that reminds you of someone you love Watching soccer and actually seeing a goal Taking Friday off Licking all the flavor off your fingers

Source: http://1000awesomethings.com

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5 most awesome designed products/experiences

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Spectrum of awesomeness

Usable

Excellent

Delightful

Amazing Mind-Blowing

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Why do we need emotional impact?

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Emotion and memory

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Emotion and memory

Happy now!

REMEMBER THIS!

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Why do we need to design for emotional impact?

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What if libraries were considered “awesome”?

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What if your designs were considered “awesome”?

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When to design “awesome” things

• Users want:

– Something interesting/entertaining

– To learn/grow/win

• Clients want users to:

– Have fun or complete a challenge

– Remember them

– Share with others

– Come back again and again

• Just plain functional won’t be enough to compete

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When NOT to design “awesome”

• Users want:

– Plain old functionality

– Transparency

• Clients want users to:

– Get work done and get out

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How to get there from here?

AWESOME

Analytics

Surveys

Usability

Studies

Business

Requirements

Interviews

Personas

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5 stages of a mind-blowing experience

Attention/Seduction

Anticipation/Expectation

Satisfaction/Flow/Addiction

Inversion/Expansion

Termination/Transition

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5 stages of a mind-blowing experience

Attention/Seduction

Anticipation/Expectation

Satisfaction/Flow/Addiction

Inversion/Expansion

Termination/Transition

AWESOME

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ASAESFAIETT

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5 stages of a mind-blowing experience

Attention

Waiting

Satisfaction

Upending

Moving on

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AWSUM

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Bacon

• Attention: “What’s for breakfast?” “Bacon.”

• Waiting: The aroma fills the kitchen. Sizzling sounds from the oven.

• Satisfaction: “Mmm… bacon.”

• Upending: “What? There’s more? And it’s dipped in dark chocolate?”

• Moving on: “Aww, bacon all gone.”

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The Process

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Focus

• Choose an audience

• Choose a few things to do extremely well

• Choose a desired outcome

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Understand your users

• Personality

• Likes

• Dislikes

• Common desires

• Mental models

• Expectations

• Priorities

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Design the payload

• Match the expectations perfectly

• Do it better than the competition

• Meet a primal need (hunger, sex, social, etc.)

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Design hooks

• How will you get people into the experience?

• How will you build up expectations?

• How will you deliver the payload?

• How will you keep them (and/or their friends) coming back?

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Design schema-inverters

• Do something in an unexpected way

• Reveal a completely new perspective

• Mash it up with other things they like

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Design the denouement

• Stop while you’re ahead

• Create strategic gaps

• Set the groundwork for the next version/phase

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DISCUSS

http://www.lmntsofawsmns.com/ Twitter: @ajlouie