THE BIGGER PICTUREUsing UX to Understand Student Research
Mapping
http://bit.ly/1OaACkT
Interviews
http://bit.ly/1LVij0u
RARELY ASK FOR HELP
Love & Breakup Letters
http://bit.ly/1LVhNje
LOTS OF LOVE
LETTERShuzzah!
Finding what we had in common
http://bit.ly/1OaCf1P
Usability Testing &
Observationhttp://bit.ly/1LVio4w
NO ONE SAW HELP
even with prompting
THEY USED FACETS
surprising but true
WHAT’S IT ALL MEAN?
ETHNOGRAPHY HELPED US
UNDERSTAND MOTIVATIONS
even though we didn’t find a solution to make things easier