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Terminology management in Technique Writing

SDL Language Solution Vincent Wu

• Terminology management

• Terminology usage

• Terminology tool in Authoring

• Q & A

Agenda

TERMINOLOGY MANAGEMENT

What is Terminology Management?

• Terminology Management supports the creation, usage and maintenance of terminology. It allows the user to:

• Automatically reference and search a terminology database for approved terminology during source content creation

• Automatically reference and search a terminology database for approved terminology translations during a translation project

• Automatic display of the terms in the translation memory interface • Insertion of the terms through the use of shortcut keys

• Verify (in single or batch mode) that approved source/target terms have been used consistently

• In source and translated documentation

• Add new terminology entries to the terminology database

Terminology management - CCM

Create Cleanse Maintain

Translation Memory

Terminology

MultiTerm Extract

QA Checks

Why Terminology?

Intelligible Precise

Consistent (Synonyms)

Unambiguous (Homonyms)

And how?

Identical “Concepts” belong together and should be defined

Different “Concepts” should be separated and defined

Terminology and Content

• Readability, user friendly information

• Readability of English as a foreign language

• Better to translate, higher TM matches

• Indispensable with Single Source Publishing – Modular building blocks – No more “document” control – Many authors – Increases re-usability

Terminology Costs

• Terminology costs are normally hidden – Many people in the company are already doing

terminology work – But the cost is hidden

• The most expensive terminology management is no terminology management

• So how can we make it more efficient?

TERMINOLOGY USAGE

Competitive Analysis

Which application is the biggest competitor of SDL MultiTerm?

Microsoft Excel

SDL MultiTerm Vs Microsoft Excel

Term lists in Microsoft Excel are not linguistically powerful:

• The term list is not automatically integrated into the authoring process – The author/translator must manually search for a term in the term list

What if they spell the term incorrectly?

What if there are word forms for the term?

• The linear way of working makes it harder to read term entries that are very detailed – No hierarchy of terms and associated contextual data

• Excel does not provide the same level of management for multimedia, website links and cross-references

• Cannot search for duplicate terms when adding new term entries

• Cannot automatically check that users have always used approved terminology

• No way to easily add new terms to the list and make them available to all users

SDL MultiTerm Vs Microsoft Excel

One of the greatest challenges is the method of access:

• Microsoft Excel does not allow secure and centralized control

– Cannot share terms without physically moving them from one place to another (perhaps via email), or by copying and pasting

– Manual process of maintaining the different versions for all users

• If you send the term list in Microsoft Excel, you have to send the whole file

– Cannot control what people see or how much access they have

• No built-in audit tracking, administrative security, historic workflow management or user rights management

• Cannot extract terms directly to Microsoft Excel from legacy documents

Termlist in Microsoft Excel…

Termbase in SDL MultiTerm…

Multiterm Desktop

Using in CAT Tool

Multiterm Online

Integration with Authoring Tool

Using Multiterm…

TERMINOLOGY TOOL IN AUTHORING

MultiTerm Workflow: Terminology for all

• Make it easy and fast

• Make it a forum, not a database

• "Unterminological“ user experience

• Browsers, smartphones, tablets

• Matching the Corporate Identity

• KPIs and Versioning

• Concept Maps

• Studio-Integration

„Unterminological“

Search result for „Meaning

triangle“

Traditional MultiTerm

MultiTerm Workflow

Workflows

Initial input (new or change) source language(s)

Research, terminology work, translation suggestions

Approval (in groups)

Request Editing Approve

Loop back

Classical Term Lifecycle:

Workflows / Processes

• Request

– Feedback, Term request, change requests

– To the terminologist

• Editing

– Online collaboration in teams

• Approve

– In groups via voting

• Workflows are

– Status-driven

– With clear assignments and tasks

– Per language

Collaborative Workflows

• Delegation

• Voting

• Communication

• Task-based

• Precise access control

• Real-time

Approval / Validation

• Simple "TO DO" lists

• Just a few clicks

• Online, in real time

• On browsers, smartphones, tablets

• Voting or "first wins" groups

• Complete audit trail

• Per language

The SDL MultiTerm Widget is …

a tiny application that …

resides in your Windows taskbar …

and is ready to quickly look up terminology …

Desktop Product - SDL Multiterm Widget

... let‘s assume we work in an Email-application such as MS Outlook Express ...

Only One Click to Your Terms

Highlight what you want to look up

And simply press a keyboard shortcut like [Ctrl]+[Alt]+[M]

... then See Immediately the Result on Screen

Nice UI, Easy-to-Use

The list what we‘ve found

Which termbase was this?

The title bar lists again what we‘ve been searching

Go to the Search prompt to start an individual search

Zoom the View. Swap from vertical to horizontal orientation

Completely new rendering engine, based on Windows Presentation Foundation

Nothing found? Forward your search to Internet search engines ...

Never be Lost for Words – Find them Elsewhere

Internet search engines

Wikipedia ...

Linguee ...

• Morphological terminology recognition – More than Fuzzy Matching

– Stemming, Decomposition -> Linguistic

• Advantages – Improvement of accuracy (e.g. it identifies plurals of forbidden words)

– Reduction of False Positives

– Performance

Checkterm - the basis

• Scenarios – Improved terminology recognition

Use Cases


– Terminology check in the source language

Use Cases

CheckTerm Usage

• Source language – In any application via clipboard

– In Word

– Reporting features

• Bilingual – In Studio

– Via batch-process

– With reports

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回答和

问题

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