APSCo System IntegrationMay 2010Presented by Raymond Pennie
Apples into Oranges
“systems integration is the process of linking together different computing systems and software applications physically or functionally” Wiki May 2010
Users!!- Must be EASY- Fit into the Workflow
What is the business case?SpeedAccuracyCost savingEase of useSimplificationRationalisationSecurity
Areas of Integration
ChallengesNo common methods
csv, SQL View, SAML, XML or piece of string or person
7 general areasCommunications
Finance
Websites
Social media
Reporting
Job Boards
Client procurement/HR systems
Communications
Phones CTi and Office Communicator
Voice recognition and conversion
Email (one way and two way)
SMS (one way and two way)
E Shots (one way and two way)
Instant Messenger/Skype
Finance
Finance controlsCredit checks
Companies house
Deals done to initiate placements
Changes or Revisions made
Queries management systems
Online timesheets
Credit Control - Amounts owed (block) and cash received
PO count downs
Commissions earned or lost
Websites
A contentious area
All candidates dataCompliance
CV
Updates on activity and data
All client dataCurrent workers
Jobs on
Activity on Jobs
Invoices and Timesheets
Social Media
Where is the data and how do you lock it down
Twitter messages (2 way)
LinkedIn Either
Can you store it?
Blogs
Social media updates just like Tweetdeck
Job boards and www
Getting Jobs outEasy for most
RSS feeds
Getting Candidates inFrom ad responses
From CV libraries
From the www
From Social networks
Reporting and Client side applications
ReportingOne version of the truth
Data Warehouse or CRM
Single place to show and use data
Client side VMS systems
HR systems for vacancies
Procurement systems
Finance systems
Apples into Oranges
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