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Agenda for Today’s SCM Breakfast Event
Leveraging RPA in Efficient Procurement
Time Agenda Item
8:15 – 8:45 Breakfast and Networking
8:45 – 9:15Series Topic: “Leveraging RPA in Efficient Procurement”
9:15 – 10:00 Q&A and Discussion
Leveraging RPA in
Efficient Procurement
January 24, 2019Zurich, Switzerland
Supply Chain ManagementBreakfast Series
Proudly Presents:
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Presentation Agenda
An introduction to Robotics
Applications and benefits
01
02
03
04
How to get started
Wrap up/Questions
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What are the challenges most organizations face and how can they respond?
Getting the right mix of traditional and innovative solutions
Traditional solutions
Process improvement/ cost reduction
Outsourcing and offshoring
Core system replacement
Centralization (scale, skills)
System integration
Virtual agents
Innovative solutions
Robotic Process Automation(RPA)
Cognitive Automation
Artificial Intelligence
Processmining
Analytics and Visualization
Mobile / Self Service
Typical organization challenges
Cost challenges Growth ambition Scalable operating model
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Process Automation is continuously maturing
The continuum of enabling technologies…
Com
ple
xity
Time
EmergingMaturing
RPA
Intelligent Process
Automation
Artificial Intelligence
Robotic Process Automation
Intelligent Process Automation
Artificial Intelligence
Mimics human actions
Mimics human judgement
Augments human intelligence
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Robotics Process Automation
RPA software provides advanced macro-like capabilities that can be deployed at enterprise or business unit levels
Open email and attachments
Log into web/ enterprise applications
Move files and folders
Copy and pasting
Fill in forms
Read and write in databases
Scrape data from the web
Make calculations
Connect to system APIs
Extract structured data from documents
Collect social media statistics
Follow “if/then” decisions/rules
RPA is… RPA is not…
Computer-coded software
Programs that replace humans performing repetitive rules-based tasks
Cross-functional and cross-application macros
Walking, talking auto-bots
Physically existing machines processing paper
Artificial intelligence or voice recognition and reply software
What it can do
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RPA in Action
Example of applied Robotics Process Automation
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The benefits of robotics scale beyond cost savings alone…
Reliability andaccuracy
Speed/efficiencyOperational cost
Control & reporting
Scaling/flexibility
ComplianceClient data protection
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Cognitive technologies
3
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4
5
Understand
Learn
ReasonPerceive
Interact
5. Talk and interact with humans in a natural way
1. Use hearing and sight to gather information from the surrounding world
2. Grasp underlying concepts, form hypotheses, apply rules and infer and extract ideas
4. With each data point, interaction and outcome, develop and sharpen expertise
3. Apply context, understand imagery, speech and other unstructured data
2. Natural Language Processing3. Natural Language Generation4. RPA / Rules-Based Engine
7. Handwriting Recognition
1. Machine Learning
5. Probabilistic Inference6. Semantic Computing / Ontologies
Sample of Cognitive technologies
Mimics human
judgment
Mimics human actions
Augments human
intelligence
A wide range of cognitive technologies exist today and their application differ in terms of
complexity and applications
8. Image Recognition9. Augmented / Virtual Reality10. Speech Synthesis 11. Voice Recognition12. Text Analytics Engine13. Information Retrieval14. Virtual Decision Advising
These are computer programs which do what we would normally think of as “intelligent” in humans
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Opportunities for automation within Procurement and Supply Chain
Low RPA Opportunity
Medium RPA Opportunity
High RPA Opportunity
Selection of Procurement & Supply Chain Activities
Define Sourcing Strategy
by Commodity
Analyse Spend and assess Opportunity
Analyse Supply Market and
Qualify Suppliers
Requisition Creation and
Approval
Create Purchase Order
Receive and Verify Product
Transfer Product
Assess Impact of Product
Segment Suppliers
Measure and Drive
Performance
Conduct SupplierReviews
Manage Data & Reporting
Update Master Data
Maintain Master Data
Develop Commodity
Strategy
Manage Commodity Price
Manage Commodity Risk
Contracts Management
Create Contract
Monitor and Enforce Contracts
Create Reports
Integrate Commodity Supply Chain
Supplier Management
Conduct RFx/Auctions
and Optimize Bid
Negotiate Contract
Select and Activate Supplier
Finalize KPIs and Implement
Contract
Track Continuous Improvement
Enable Business Initiatives
Collect Performance Data
Enable Business
Initiatives
Perform Sourcing Strategy
Perform Operational
Procurement
Manage & Develop
Suppliers
Manage Commodities
Authorize Supplier Payment
Terminate / Transition Suppliers
Integrated Operations
Visibility & Controls
Organisational Alignment and
Metrics
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Scaling RPA
Think big, start small and scale rapidly
Incorporate robotics into the core DNA of the organization and operate controlled continuous improvement
Prove the concept
Socialize & prepare
Deploy strategically
Integrate & evolve
Trial the use of robotics RPA in various functions/businesses and prove the business value in test environment
Socialize the value and ascertain the scope, applicability, and impact of wider robotics rollout; build out capabilities and move first processes into production
Deploy strategically across the organization value chain achieving maximum benefit and automation
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Wrap up / Questions?
This publication has been written in general terms and we recommend that you obtain professional advice before acting or refraining from action on any of the contents of this publication. Deloitte Consulting AG accepts no liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication.
Deloitte Consulting AG is an affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NWE LLP do not provide services to clients. Please see www.deloitte.com/ch/about to learn more about our global network of member firms.
© 2019 Deloitte Consulting AG. All rights reserved.
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