Supplier Directory
PART OF
RCI International Supplier Reference Directory | 2
Dear Associate
From beverages to beds, and from chemicals to utilities, we’ve got it covered. Our recommended suppliers span a wide range of product categories providing you with a one-stop-shop for all your procurement needs, which will allow you to achieve a lower Total Cost of Ownership (TCO). In this way you get an instant snapshot of the complete costs associated with your housekeeping purchases making budget planning a lot easier- and less expensive!
Our suppliers are hand picked. A number of factors are key to our supplier selection process, including price, service levels, quality, delivery and warranties, together with compliance to individual and standard industry regulations.
Save up to 20% on quality furnishings, fittings and utilities and benefit from:• Exclusive access to trusted suppliers who meet the high quality and service
levels demanded by Wyndham Worldwide• The services of the only dedicated, professional procurement company able
to meet all the requirements of UK timeshare resorts• Competitive contracts and pricing, already proven to deliver savings of up to
20% to Wyndham Worldwide’s holiday parks• Wide supplier choice for everything associated with running a resort – from
smoke alarms to beds, and utilities servicing• Supply of products to multi-site companies• Impartial advice and expert guidance from RCI’s procurement professionals• Assured product compliance with industry-standard legal requirements and
regulations.
To ensure these programmes deliver immediate and lasting value, we always benchmark our prices to remain competitive, as well as continually negotiating even lower pricing as our buying volumes increase- which can only mean more savings for you.
We are sure you’ll find our Procurement Services beneficial, and would like to thank you for your continued and valued business.
Kind regards
Sean LoweManaging Director, RCI Europe, Middle East, Africa and India
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SUPPLIER REFERENCE DIRECTORYINDEX
VENDOR CATEGORY PAGEAkzoNobel ICI Paints Paints 4Allen Lyman Office Equipment Ltd Office Furniture 5Alliance Catering Disposables & Supplies 6Alliance Laundry Systems Laundry Equipment & Service 7Alto Office Office Stationery 8Aqualogic Water Saving Devices 9Autobar Vending, Office Coffee & Juice Solutions 10Bellfield Furnishings Contract Fabrics & Furnishings 11Booker Ltd Food and Non-Food Supplies 12Booker Ltd t/a Classic Drinks Drinks 13Bosch Commercial & Industrial Heating Heating Systems 14Brandaroma Ltd Fragrance Branding 15BSH Home Appliances Ltd Domestic Appliances 16Carbon’s Golden Malted Waffle & Pancakes Waffle & Pancakes 17Check Safety First Risk Management 18Clear Sky Safari Tents Safari Tents 19Contract Furniture Group Furniture 20Craftis Ltd Childrens Activity Products 21Crown Paints & Crown Decorator Centres Paints 22Dale Leisure Supplies Limited Inventory Packs and Housekeeping Equipment 23Ecolab Chemicals 24ege Carpets Ltd Carpets 25ehouse Video, Photography & Marketing Services 26Flogas LPG Gas 27Gailarde Ltd Linens & Textiles 28GET Energy Energy Procurement & Management 29Gram Commercial A/S Kitchen & Bar Refrigeration 30Grohe Ltd Sanitary Fittings 31Hansgrohe AG Sanitary Fittings 32Hilding Anders Contract Beds 33Hopkins Machinery Groundcare Machinery 34Hoshizaki Europe B.V. Kitchen & Bar Refrigeration 35Hotelcare Limited Housekeeping & Associated Services 36Huggabubba Baby & Child Goods 37Hypnos Beds Contract Beds 38Ideal Standard Bathroom Fittings & Accessories 39Imagesound Background Music & Systems 40Infinium Group Internet & Wifi Services 41Jacuzzi Spa & Bath Ltd Hot Tubs, Swim Spas, Jacuzzi Baths, Sauna & Hamman 42John Marks Uniforms Uniforms 43Kis Wash Laundry Solutions Laundry Equipment & Service 44La Vita Spa’s Spa Services 45LEDS-C4, S.A. Hospitality Lighting 46Leisuredays Insurance Insurance 47LG Electronics UK Ltd TV Manufacturers 48Lissadell Liddell Ireland Ltd Lines & Textiles 49Magnet Ltd Kitchens 50Managed Waste Solutions Limited Waste Management 51MARS Confectionery, Display and Vending Solutions 52Matrix Fitness Fitness Equipment 53Mediatheme Limited Touch Screen Entertainment System 54Miracle Design & Play Playground Equipment, Pool Slides & Street Furniture 55My Personal Sanctuary Spa Services 56Pacific Coast Feather Company Bedding 57Panaz Ltd Contract Fabrics & Furnishings 58Pattersons Catering Disposables & Supplies 59Precor Fitness Equipment 60Prodware IT Software 61Q/DOS Telecoms & IT Services 62Quadriga Worldwide TV, Internet & Mobile Applications 63Rates Recovery Business Rates Recovery 64Respa International Contract Beds 65Roca Sanitaryware 66Safelincs Ltd Fire Safety Products & Services 67Samsung Electronics TV Manufacturers 68Scarborough Spas Hot Tubs & Chemicals 69Spaeuro Ltd Hot Tub Covers & Cartridge Filters 70Stearn Electric Electrical 71Steelite International Crockery, Cutlery, Glassware 72Teleadapt Ltd Guest Media & Power Connectivity 73The Cloud Networks Internet & Wifi Services 74Urban Cedar Hot Tubs Hot Tubs 75Wilby Ltd - Park Protect Insurance 76WMF Kitchen & Tableware 77
Wyndham Vacation Rentals (UK) Ltd, trading as RCI, provides the supplier directory as a source of information for its partners only. RCI has selected these suppliers for inclusion into the directory. It makes no representations or warranties of any kind in respect of the suppliers listed in this directory, nor to their financial condition, and accepts no liability in respect of any orders placed by you with any of the suppliers. When engaging any of the listed suppliers, you should exercise the same prudence and diligence that you would in your arrangements with any other supplier.
© 2015 Wyndham Exchange & Rental International, Inc. All rights reserved.
RCI International Supplier Reference Directory | 4
PAINTSAkzoNobel ICI Paints
PROFILE
Manufacturer and distributor of paints and decorating sundries. Brands include Dulux Trade, Glidden, Sikkens, Cuprinol, Polycell and Hammerite.
TELEPHONE
+ 44 (0) 1753 550000
MOBILE
+ 44 (0) 7850 157037
WEB
www.duluxtrade.co.uk
DISCOUNT
Nett price list in place, please contact us for infomration.
CONTACT
Ian Matthews
[email protected] [email protected]
ADDRESS
Wrexham Road Wrexham Road
Slough Slough
SL2 5DS SL2 5DS
UK UK
+ 44 (0) 1753 550000
+ 44 (0) 7850 731475
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TELEPHONE
+44 (0)1604 679250 +44 (0)1604 679250
MOBILE
WEB
www.allenlyman.com
CONTACT
Ricky Patel Peter Malin
[email protected] [email protected]
ADDRESS
26 Low Farm Place 26 Low Farm Place
Moulton Park Moulton Park
Northampton Northampton
NN3 6HY NN3 6HY
OFFICE FURNITUREAllen Lyman Office Equipment Ltd
PROFILE
Allen Lyman was formed in 1976 as a supplier of office furniture, equipment & supplies, but was differentiated in the market place by a passionate commitment to quality of service. Furniture was delivered using our own fleet of vehicles - a practice that is continued today - to ensure a fast, flexible and reliable delivery service. Our ethos is to work with a personal commitment to offer the right product to our clients whilst offering excellent value for money, and to complete contracts, big and small, within budget and on time. We meet every office furniture requirement whether you are looking for bespoke pieces to reflect your corporate image or if you want functional and practical desks and chairs for a cost effective but comfortable and stylish workplace. We can help you create the perfect working environment to encourage your employees to work smartly and efficiently. Our styles, designs and bespoke service will ensure your office is great place to work.
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TELEPHONE
+ 44 (0) 844 844 4300
MOBILE
+ 44 (0) 799 053 4666
WEB
www.alliancenational.co.uk
DISCOUNT
Negotiated price list for Wyndham Franchisees, please contact us for further
information
CONTACT
Chris Copeland
[email protected] [email protected]
ADDRESS
Alliance House
Marshfield Bank
Crewe, Cheshire
CW2 8UY UK.
CATERING DISPOSABLESAlliance
PROFILE
Great FREE distribution throughout the UK available from Alliance National. As the UK’s leading supplier of Catering Equipment and Catering Disposables, Alliance have over 30,000 stocked product lines from the categories below: Catering Equipment, Restaurant & Bar Supplies, Catering Disposables, Cleaning Chemicals & Paper Hygiene, Janitorial Equipment, Hotel Room & Leisure Club Essentials.
We have the best prices for other Wyndham suppliers:- Ecolab, Gram, Steelite, Hoshizaki
If you demand fast, local delivery of high quality products, call Alliance and get the very best choice, value and service available.
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TELEPHONE
+1 920 748 3121 +32 56 41 20 54
MOBILE
+1 704 839 1223
WEB
www.comlaundry.com www.comlaundry.com
DISCOUNT
25% off published list price FOB factory in Belgium or USA
CONTACT
Pete Craigmile John Balman Based in the US Based in Belgium
[email protected] [email protected]
ADDRESSShepard Street Alliance International bvbaP.O. Box 990 Nieuwstraat 146 Ripon 8560 Wevelgem WI 54971-0990 Belgium USA
LAUNDRY EQUIPMENT AND SERVICEAlliance Laundry Systems
PROFILEAlliance Laundry Systems LLC is the leading global manufacturer of commercial laundry equipment. The company provides products to laundromats, multihousing laundries, on-premises laundries and consumers.With its corporate headquarters in Ripon, Wisconsin, and manufacturing facilities in Ripon and Wevelgem, Belgium, Alliance Laundry Systems produces a full line of laundry equipment, including washers and dryers with load capacities ranging from 12 to 200 pounds for commercial use.The company’s products are sold under the well-known brand names Speed Queen®, UniMac®, Huebsch®, IPSO® and Cissell®. The brands are supported by an extensive network of more than 800 distributors and route operators in over 100 countries around the world. As a global leader in the laundry industry, the company has access to resources which enable it to offer unmatched support to its brands, including world-class manufacturing facilities, the most experienced research and development team in commercial laundry, in-house financing, laundry design, a one-of-a-kind Test Lab and a best in class customer service program known as Customer One.Whether the buyer is a large-scale hotel outfitting an on-premises laundry, a new investor looking to open a vended laundry or a family in need of a washer and dryer for their residence, Alliance is dedicated to providing the most efficient, highest quality solution. For more information on Alliance Laundry Systems and its family of brands, visit www.comlaundry.com.
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TELEPHONE
+44 (0) 2077 400711
MOBILE
+44 (0) 7957 258930
WEB
www.altodigital.com
DISCOUNT
Discounts between 10%* and 85%*
*Depending on what is ordered
CONTACT
Simon Harris
ADDRESS
Universal House
294-304 St James’s Road
London
SE1 5JX
UK
OFFICE STATIONERYAltooffice Ltd
PROFILE
Altooffice Ltd are a UK based office supplies company. We supply stationery, printers and printer consumables as well as office furniture to companies all over the UK. Over the past 15 years Altooffice have grown by way of acquisitions and organic growth into the company we are today with a number of offices located around the country. As a customer of Altooffice you will have one point of contact who will be able to help you with everything from placing orders to account enquiries and we can provide next day delivery anywhere in the UK.
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TELEPHONE
+44 (0) 8443 240844
MOBILE
+44 (0) 7785 624351
WEB
www.aqualogic-wc.com
CONTACT
Ian Tate Ben Rice
[email protected] [email protected]
ADDRESSAqualogic (WC) Ltd Conservation House Brighton Street Wirral CH44 6QJUK
WATER SAVING DEVICESAqualogic
PROFILEAqualogic offer the highest quality range of water saving bathroom and washroom fittings, designed to indulge those customers wishing to end the day unwinding in a relaxing and rewarding shower or maybe start the day with an invigorating blast. Performance and aesthetics form an integral feature of our solutions coupled with the key component of having the ability to conserve, incredibly saving up to 60% in water and energy. Yet crucially we very much understand the importance of customer satisfaction and a positive end user experience. Aqualogic provide expertise in all areas of water efficiency and demand management, from the supply and installation of water saving technologies, through to remote water meter data collection and presentation. Aqualogic deliver the total water efficiency, washroom, bathroom package, which customers will keep coming back for more.
• Showers• Washroom Systems• Sensor Taps
• Monitoring • Control
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CONTACT
Kevin Hall
ADDRESS
Unit 3 Kiwi Park
Commerce Way
Trafford Park
Manchester
M17 1HW
TELEPHONE
+44 (0) 7764 933 203
MOBILE
+44 (0) 7764 933 203
WEB
www.autobar.co.uk
VENDING, OFFICE COFFEE & JUICE SOLUTIONS Autobar
PROFILEAt Autobar we strive to deliver the best in cup quality possible - embracing the “holistic” approach to hot beverage solutions. We believe we can control this in-cup quality by supplying the core elements - Market knowledge, Whole Bean Coffee, Traditional Espresso Machines, Water Filters, Service by our in-house engineer team and best in class Barista Training Teams.
We have our very own roasting plant - ACR (Autobar Coffee Roasters) in the Netherlands. We have a lot of experience in working together with our customers to develop the right concept, blend, roast and design.
Autobar has almost half a century of experience in Vending & Foodservice. The Autobar Group covers a number of European countries and employs approximately 2,800 people across Europe.
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TELEPHONE
+44 (0) 1159 071700 +44 (0) 1159 071780
MOBILE
+44 (0) 7879 641509 +44 (0) 7879 641520
WEB
www.belfieldfurnishings.com
CONTACT
John Gordon David Trueman
[email protected] [email protected]
ADDRESS
Belfield Furnishings Ltd Caravan Division
Unit 3, Furnace Road
Ilkeston, Derbyshire
DE7 5EP
UK
FURNISHINGSBelfield Furnishings Limited
PROFILE
Belfield Furnishings Ltd is part of the Belfield Group
The caravan division is a major supplier to the caravan industry of soft furnishings which include fixed and free standing furniture, divans and mattresses, curtains, volies, nets, duvet sets, pillows, bed actions, pelmets, dining tables and chair sets, stools and headboards.
It also offers a complete refurbishment service
The textile division supplies curtains to the retail market including M&S. The furniture division supplies domestic furniture to the retail market including M&S, Next and John Lewis.
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CONTACT EUROPE
Chester Jacobs
ADDRESS
Booker Direct
Hatfield Distribution Centre
Frobisher Way
Hatfield Business Park
Hatfield Herts AL10 9TR
UK
TELEPHONE
+44 (0) 1707 821792
MOBILE
+44 (0) 7587 886326
WEB
www.booker.co.uk
DISCOUNT
5% Discount incentive scheme off wholesale price, paid via quarterly rebate*.* Terms and conditions apply. Non tobacco sales only.
FOOD AND NON-FOOD SUPPLIESBooker Ltd
PROFILEBooker is the UK’s leading food & drink wholesaler, with 172 branches nationwide. As well as offering the shop in branch, customers can also benefit from multi-temperature, national delivery service with the ease and convenience of internet ordering. Booker serves over 305,000 catering businesses, 73,000 retailers and 53,000 independent businesses. Booker currently lists a comprehensive product range of over 18,000 lines, including an extensive range of meat, chilled, dry goods, fresh and frozen food aswell as disposables and non - food items. As well as branded products, Booker also has a vast range of exclusive labels which provide a great alternative choice, while offering lower prices for customers. Booker offers high quality at great value for money, with everyday low prices, season long prices and have just launched it’s biggest ever ‘ Price Rollback’ with an £8 million investment. The price of over 500 products have been lowered across dry goods, soft drinks, wine , spirits and cleaning products which reinforce the great value which Booker offers. Booker is focused on improving its service for customers. With internet ordering, national deliveries and more branches being converted to the ‘ Extra’ format, Booker is committed to developing and supporting its customer’ businesses.
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CONTACT EUROPE
Paul Green Key Account Manager
ADDRESS
Equity House
Irthlingborough Road
Wellingborough
Northants NN8 1LTR
UK
TELEPHONE
+44 (0) 8706 092609
MOBILE
+44 (0) 7733 003621
WEB
www.classic-drinks.co.uk
DRINKSBooker Ltd t/a Classic Drink
PROFILEClassic Drinks is part of Booker Group, the UK’s leading food and drinks wholesaler and together we are privileged to serve 1.5 million customers across the UK. Classic Drinks is the fastest growing national drinks supplier to the UK hospitality industry. Our national delivery service supplies a comprehensive range of beers, ciders, wines, spirits and soft drinks direct to the customer through our 20 delivery centres. We have a dedicated national account, field sales and telesales team.
We pride ourselves on the following:
CHOICE – Wine lists bespoke to your business; Extensive range of premium spirits; Draught, cask and craft beers and ciders
PRICE – Competitive pricing across our range; Regular promotions on key products; Our own market leading Red Alert energy drink
SERVICE – Brand owner support; Support with bar installation and maintenance; National delivery up to 6 days a week
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CONTACT
Paul Flanagan / Phil Divall
Business Development Director - LSS National Sales Manager - North/South
[email protected] [email protected] /
ADDRESS
Bosch Thermotechnology Ltd Bosch Thermotechnology Ltd
Cotswold Way Cotswold Way
Worcester Worcester
WR4 9SW WR4 9SW
UK UK
TELEPHONE
+44 (0) 8448 923004 +44 (0) 8448 923004
MOBILE
+44 (0) 7790 489855 /
+44 (0) 7790 489792
WEB
www.bosch-thermotechnology.co.uk www.bosch-thermotechnology.co.uk
DISCOUNT
HEATING SYSTEMSBosch Commercial and Industrial Heating
PROFILEBosch Thermotechnology Ltd. is one of the world’s leading manufacturers of heating products. In the UK, Bosch Commercial and Industrial Heating specialises in providing complete system solutions and bespoke support services for large scale specification work in the commercial and industrial sector.Our modular product range consists of both heating and steam boiler systems, water heating, large-scale solar plants, heat pumps and combined heat and power units. Bosch’s high quality standards and comprehensive technical and service support ensures the long lasting, cost-effective and sustainable operation of your leisure facilities.The leading manufacturer also boasts a £1.5million training and assessment academy at its Worcester headquarters, as well as training academies in West Thurrock and Wakefield, that enables contractors, consultants and specifiers to equip themselves with the knowledge and practical skills required for a successful career in the industry. Bosch also manufacture a range of other building solutions including innovative and intuitive CCTV systems, hard-wearing power tools and energy efficient home appliances.
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CONTACT
Katie Welford - EMEA
ADDRESS
22 Babbage House
Kings Park Road
Northampton Science park
Northampton
NN3 6LG
TELEPHONE
+44 (0) 1604 652011
MOBILE
+44 (0) 7534 268497
WEB
www.brandaroma.com
DISCOUNT
FRAGRANCE BRANDINGBrandaroma Ltd
PROFILEBrandaroma was founded in 2004, and our business has grown rapidly thanks to a strong reputation for innovation, expertise, service and high quality, safety assured products. We have a substantial global presence, with offices in all five continents. This means we can service your premises wherever they are in the world. Our clients include some of the world’s leading luxury hotels and resorts as well as multinational corporations, casinos and leisure destinations. Brandaroma’s sister Company in North America; AromaSys was founded in 1991 and is the leader in custom aromatic design for indoor environments. The company, headquartered in Las Vegas, was the first to develop and patent the aromatic diffusion technology for air conditioning systems, and today continues to be a pioneer in this industry through new product development, scenting solutions, and a dedicated team.Hotels & Resorts have been the most prolific users of scent marketing to date. Many of them have been pumping fragrance into their frequently used, high traffic lobby and public areas for decades. In recent years, this scenting has become much more sophisticated with greater attention being given not only to the actual scent being used, but complementary scents being developed for a variety of locations within the hotel in order to achieve different goals – relaxation in the Spa, stimulation in the bars/restaurants, concentration in the meeting and conference areas, or for hotel owners who want a ‘just cleaned’ scent in their bedrooms or corridors, Brandaroma has the solution.Brandaroma/Aromasys provides a range of fragrance delivery systems suitable for many different environments. They are all extremely well tried and tested, meeting very exacting standards and are un-intrusive and completely adjustable.At Brandaroma we’re truly passionate about our business and committed to enhancing yours. We are your complete fragrance solution that will enhance your guest experience and increase brand recognition.
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CONTACT
Bill Simpson
ADDRESS
Grand Union House
Old Wolverton Road
Old Wolverton
Milton Keynes
Bucks. MK12 5PT
UK
TELEPHONE
+44 (0)1908 328500
MOBILE
+44 (0) 7770 647546
WEB
www.bsh-group.com
DISCOUNT
Please apply specification for quotation.
DOMESTIC APPLIANCES BSH Home Appliances Ltd
PROFILE
BSH (Bosch und Siemens Hausgeräte GmbH) was formed in 1967 as a joint venture between Robert Bosch GmbH and Siemens AG. Since then, BSH have become the third largest home appliance manufacturer in the world and number one in Europe. BSH employ over 46,000 staff in 41 factories across 13 countries. BSH sales operations extend to around 70 companies in 50 countries. In the UK, we market the Brands Bosch, Siemens, Neff and Gaggenau.
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CONTACT
Stavros Moraitis Sam Nikolopoulos
UK
[email protected] [email protected]
ADDRESS
22 Ipponaktos KVC Waffles, Ltd.
Neos Kosmos Distributor for Carbon’s Golden Malted
Athens 68 Edinburgh House
Greece 155 Maida Vale
11744 London, W9 1QT
TELEPHONE
+30 210-90-29219 +44 20 76044 663
MOBILE
+30 697-222-8155 +44(0) 779515 6988
WEB
www.goldenmalted.com www.goldenmalted.com
DISCOUNT
WAFFLE & PANCAKES Carbon’s® Golden Malted® Waffle & Pancake Company
PROFILEIn 1937, Fred S. Carbon developed the recipe for “The World’s First Improved Flour”, Carbon’s® Golden Malted® Pancake & Waffle Flour. Carbon’s® commercial waffle bakers are provided on loan at no cost with exclusive use of our award winning line Pancake & Waffle Flour mix. We have a vast distributor network located Worldwide and our products are currently being served at many of the finest hotels, restaurants, cafe, gelateria’s, universities, amusement parks, theaters, cinema’s, etc... We have been servicing the foodservice & hospitality industry for over 75 years with quality products and an unique, patented, state-of-the-art equipment loan programme which raises your top and bottom lines all while reducing costs, raising your guest score cards, creates consistency amongst your brands and provides your customers with fresh, delicious waffles, crepes and pancakes! Please contact us to TASTE the difference!
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TELEPHONE
+44 (0) 1291 629863
MOBILE
+44 (0) 7711 506191
WEB
www.cristalconsulting.com
DISCOUNT
CONTACT
Mark Harrington
ADDRESS
The Wine Warehouse
The Back
Chepstow
NP16 5HH
UK
RISK MANAGEMENT SERVICES – HEALTH & SAFETYCheck Safety First Ltd
PROFILECheck Safety First, under its brand name Cristal, is the leading supplier of Risk Management systems to the hotel and tourism sector in over 20 countries. The Cristal system covers all aspects of Health and Safety buts its core modules are food safety and hygiene, general safety, fire, swimming pool safety and legionella control. Also the recently introduced Roomcheck module has created a standard for room cleanliness and safety. Staff training is also part of our product offering. Cristal carries out all the auditing procedures utilising highly trained staff. The proprietary software which runs the system, E- Cristal, is multilingual and provides ongoing guidance and reports for management to ensure efficient implementation. The web-accessed software allows management to improve efficiency, reduce waste, ensure compliance to safety standards and provide continuous protection for the hotel’s brand name.
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TELEPHONE
+44 (0) 845 299 6484
MOBILE
+44 (0) 7802 847213
WEB
www.safaritents.net
DISCOUNT
CONTACT
Mark Scott Ann McInnis
ADDRESS
Ellion House
6 Alexander Road
Tonbridge
TN9 2AA
SAFARI TENTSClear Sky Safari Tents
PROFILEYou only have to look at the widespread adoption of ‘glamping’ to see that there’s a growing desire for different, more luxurious ways to enjoy an outdoor holiday experience. Offering safari or bell tents is a cost effective way of attracting new holidaymakers, or giving existing guests a new and exciting accommodation option.In the four years Clear Sky have been in business, we have become the ‘go to’ company for safari tents and it’s not hard to see why. We specialise in supplying stunning safari tents, made to the very highest quality, but due to the fact we specialise in safari tents and manufacture in large numbers we are 30-40% lower in price than our competitors. Not only that, we run our own glamping site in Kent, which means from planning permission to creating a website we have done it all and we are happy to share our knowledge!We offer a full support service and are happy to discuss your specific needs - simply submit an information request in the box to the right, or call us on 0845 299 6484.
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TELEPHONE
+44 (0) 115 9659030
MOBILE
+44 (0) 7825 327834
WEB
www.diningchairsuk.com
DISCOUNT
N/A
CONTACT
Ed Brown
ADDRESS
7c, Pintail House
Pintail Close
Netherfield
Nottingham
NG4 2SG
UK
CONTRACT FURNITUREContract Furniture Group
PROFILEThe Contract Furniture Group (CFG) is a European supplier of all aspects of contract furniture made to the highest standards at the very best prices. Utilising our Eastern European manufacturingfacilities coupled with home grown UK manufacturing we are able to respond to all manner of enquiries challenged with some of the touchest lead times. With over 50 years experience in providing all manner of furniture solutions to the hotel and leisure industry we pride ourselves on delivering good quality at affordable prices. Choose from our extensive range of products including chairs, tables, sofa’s and bar stools or work together with our team to develop your own vision of bespoke furniture, ranging from fixed seating projects to case goods fitted by our own friendly and experienced installation team. Visit our Nottingham based showroom to see for yourself. Our ethos is all about team work, and CFG is at the top of its game!
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TELEPHONE
+44 (0) 1327 358508
MOBILE
+44 (0) 7795 664446
WEB
www.craftis.co.uk
DISCOUNT
CONTACT
Michael Halpin
ADDRESS
3rd Floor
Towcester Mill
Chantry Lane
Towcester
Northants, NN12 6AB
CHILDREN’S ACTIVITY PRODUCTS Craftis Ltd
PROFILE‘The Experts in Children’s Table Top & Grab n Go Activities.’
Whether you choose from our range of Bizzi Activity Bags , Bizzi (table) Mats , Bizzi (Chefs) Hats or even our range of ‘grab and go’ products, Bizzi Food bags or Food Boxes, all our range will add fun, excitment, interaction and quality to any childs visit, all at affordable price to you.
With over 1500+ customers in the UK, including household names such as John Lewis, Center Parcs and Holiday Inn hotels, we concentrate on providing a service to meet your needs.
We hold a wide variety of products at our UK warehouse or alternatively you can use our dedicated design team to create a totally be-spoke product or designs to meet your required need.
With a major focus on product research and with offices in the UK (Northamptonshire) and the US (New York) we cast the net wide to find the right answers for you.
Contact us to discuss your plans and I am sure we can help provide the solution.
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TELEPHONE
+44 (0) 1254 704951
MOBILE
+44 (0) 7799 035218
WEB
www.crowntrade.co.uk
DISCOUNT
Net price list in place, please contact us for more information.
CONTACT
David Hooper
ADDRESS
Hollins Road,
Darwen,
Lancs,
BB3 0BG
PAINTSCrown Paints & Crown Decorator Centres
PROFILEManufacturer and distributor of paints and decorating sundries. Our brands include Crown Trade, Macphersons, Sandtex and Sadolin.
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TELEPHONE
+44 (0) 1482 348699 +44 (0) 1482 348699
MOBILE
+44 (0) 7711 072489 +44 (0) 7811 435726
WEB
www.dale-leisure.co.uk www.dale-leisure.co.uk
DISCOUNT
Hoseasons customers will receive discounted brochure prices
CONTACT
Tom Greenall Hayley Rogerson
UK UK
[email protected] [email protected]
ADDRESS
Unit E Bontoft Avenue Unit E Bontoft Avenue
HULL HULL
HU5 4HF HU5 4HF
UK UK
INVENTORY PACKS AND HOUSEKEEPING EQUIPMENTDale Leisure Supplies Ltd
PROFILEDale Leisure Supplies is the UK’s leading supplier of Inventory Packs and Housekeeping equipment to Holiday Parks throughout the UK and Europe. We are the only company in the UK solely committed to the Holiday Park market sector. With extensive market research and customer interaction over many years, we have developed a range of products and services designed to suit any Holiday Park operator’s requirement. We aim to offer: Quality products from continuous sources; high standards of customer service from our friendly sales team; value for money; extensive industry knowledge; next day delivery; dedicated support.
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TELEPHONE
+44 (0) 1793 548888
MOBILE
+44 (0) 7818 458771
WEB
www.ecolab.com
DISCOUNT
N/A
CONTACT (UK & EUROPE)
Steve Bonwick
Global Account Manager
ADDRESS
David Murray John Building
Swindon
Wiltshire SN1 1NH
UK
CHEMICALSEcolab
PROFILEIn over 160 countries our customers rely on over 23,000 Ecolab associates to keep their operations clean, safe and efficient.
Ecolab understands Food Safety is critical for protecting your brand.
Cleanliness impacts guests’ experience and perceptions, affects loyalty and influences what they tell others.
With the Ecolab 360° of protection programme you get the right products, systems, training and service to consistently guarantee that memorable first impression you and your customers deserve.
Our core programmes provide Products, Systems Training and Service for: Ware washing, Kitchen Hygiene, Housekeeping, Laundry and Wellness Hygiene, Pest Elimination Services are available in many countries. Experience the 360° of protection today!
RCI International Supplier Reference Directory | 25
TELEPHONE
MOBILE
+44 (0) 7595 056064
WEB
www.egecarpet.com
DISCOUNT
N/A
CONTACT
Julie Rowland Gilly Charlemagne
[email protected] [email protected]
ADDRESS
ege carpets limited
Unit C Dickens Court
13-16 Britton Street
London
EC1M 5SX
CARPETS ege carpets ltd
PROFILEege carpets is one of Europe’s leading companies when it comes to design, development and production of unique, high quality carpets with respect for the environment. Founded in 1938, today it possesses the carpet industry’s most modern technology and can supply carpets with any imaginable design in the industry’s shortest lead time. ege specialises in designing and manufacturing products for the hospitality industry. With nine different qualities to choose from, carpets can be produced to meet your budget without compromising on design, quality or performance. ege also produces carpet tiles and rugs for areas where broadloom is not required. In addition to this extensive product offer, ege has endorsed the Global Compact, the United Nation’s guidelines for working for a higher degree of sustainability. ege’s declared Corporate Social Responsibility objective is to contribute to a more sustainable world by continually striving to improve how it handles environmental, social and financial challenges for the benefit of future generations. Design. Quality. Respect.
RCI International Supplier Reference Directory | 26
TELEPHONE
+44 (0) 2084 518600
MOBILE
WEB
www.ehouse.co.uk
DISCOUNT
Please enquire for pricing of any of our services
CONTACT
Ben Fillmore James Denholm
Mark Paton
[email protected] [email protected]
ADDRESS
449 High Road
London
NW10 2JJ
VIDEO, PHOTOGRAPHY & MARKETING SERVICES ehouse
PROFILEehouse are a video, photography and marketing services agency with a heritage looking after companies operating in the leisure and property sectors, and are the perfect starting point to develop and improve your online and digital marketing content. We have a wide degree of experience in a variety of media production - ranging from photography and videography, to digital artworking to adverts, brochures, web to email. We also offer a digital marketing consultancy service advising on Digital Strategy, Content, Social, SEO, PPC, email and SMS marketing, and Online PR. With a focus on the leisure industry we are well placed to bring our expert knowledge to help on your project.
RCI International Supplier Reference Directory | 27
TELEPHONE
+44 (0) 1162 649000
MOBILE
+44 (0) 7767 005011
WEB
www.flogas.co.uk
CONTACT
Neville Scott
ADDRESS
Rayns Way
Watermead Business Park
Syston
Leicestershire
LE7 1PF
ENERGY - LPGFlogas UK Ltd
PROFILE
As one of the leading suppliers of LPG, Flogas stands at the forfront of the LPG industry in the UK, with a vision and an attitude that continues to see us grow. Our aim is to provide a service that is not only first rate, but also forward thinking and innovative. A large company in our own right, we are backed by someone even larger in DCC PLC, a company listed on both the UK and Irish Stock exchanges, with an annual turnover of over €8.6 bn. What does all this mean? It means that you are in safe hands. Flogas are members of the BH&HPA and the NCC and have been working alongside some of the biggest names in the caravan, holiday and home park industry for over 25 years. Over this time we have learnt the need for flexibility and believe that our innovative approach to energy solutions, coupled with a dedicated engineering department and reliable supply network, allows us to respond to changes in the market, whilst adding value to your park
RCI International Supplier Reference Directory | 28
TELEPHONE
+44 (0)2089 052776
MOBILE
WEB
www.gailarde.com
DISCOUNT
Wyndham negotiated price list available on request
CONTACT
Peter Thomas
Commercial Sales Director
ADDRESS
Gailarde Ltd
Unit 2 Elstree Distribution Park
Elstree Way
Borehamwood
Herts, WD6 1RU, UK
BEDDING AND LINENGailarde Ltd
PROFILE
Gailarde Ltd was established in 1979 to provide household textiles specifically manufactured for the contract trade. We pride ourselves on providing an efficient, reliable service that emphasises a fast response to enquiries and the supply of the right products at competitive prices. Gailarde is able to offer a wide variety of lines to meet every budgetary requirement of product specification, from the most basic to top luxury standards. By warehousing large stocks we can ensure swift delivery of confirmed orders at any time. We value the importance of product quality and customer care and ensure that all our staff are trained in these principles. Our business is built on the principles of quality, value and service.
South East (Ken): [email protected] East Anglia, Norfolk, Lincs & Essex (Jeremy): [email protected] North of England/Scotland (Lesley): [email protected]
South Wales & the Midlands (Rob): [email protected] Wales & North West (Richard): [email protected] West (Dan): [email protected]
RCI International Supplier Reference Directory | 29
TELEPHONE
+44 (0) 2476 308830 +44 (0) 1268 685800
MOBILE
+44 (0) 7792 210199 +44 (0) 7885 504623
WEB
www.getsolutions.co.uk www.getsolutions.co.uk
DISCOUNT
Variable - subject to size of project
CONTACT
Andrew Kelly Conrad Phillips
[email protected] [email protected]
ADDRESS
Building 4 13 Knightswick Road
Whitley Business Park Canvey Island
Coventry Essex
CV3 4GA SS8 9PA
UK UK
ENERGY PROCUREMENT AND MANAGEMENTGET Solutions Ltd
PROFILE
We pride ourselves on providing independent advice and the most complete end-to-end energy solutions in the industry. We assess our customers individually to make the right decisions at the right time whilst delivering substantial financial savings and meeting today’s environmental challenges.
To develop a long term energy strategy with our customers, we take a holistic approach to their energy requirements; reviewing procurement processes, analysing consumption and identifying all areas where improvements can be made.
RCI International Supplier Reference Directory | 30
KITCHEN & BAR REFRIGERATIONGram Commercial A/S
TELEPHONE
Phone Gram A/S Denmark +45 73201200 Phone +44 (0) 1322 616900
Fax Gram A/S Denmark +45 73201205 Fax +44 (0) 1322 616901
MOBILE
+44 (0) 7771 563724 +44 (0) 7771 563724
WEB
www.gram-commercial.com www.gram-commercial.com
DISCOUNT
25-35% dependent on country.
CONTACT CONTACT
Paul Anderson Paul Anderson
Europe , Middle East & Africa United Kingdom
EMAIL EMAIL
[email protected] [email protected]
ADDRESS
Gram Commercial A/S Gram UK Ltd
Aage Grams Vej 1 2 The Technology Centre
DK-6500 London Road
Vojens Swanley
Denmark Kent BR8 7AG, UK
PROFILEGram Commercial A/S manufactures refrigerators and freezers for professional use.We are the market leader in terms of quality, functional design and consideration for the environment.Our products are the greenest choice in the market for professional use utilising natural hydrocarbon refrigerant for both propellant in the insulation (cyclopenthane) and low energy consumption. Gram has strong market positions within Europe , Middle East and Africa along side established business units within Denmark, Norway, Sweden, Netherlands, Germany, Austria, France and the United Kingdom. Our task is to develop the best refrigerator and freezer solutions for you – making sure that we are helping you to run an efficient operation. To do this effectively, we realise that we have to offer flexible products that can be adapted to individual needs without an adverse affect on delivery times.
Within the UK Gram is listed under the Energy Technology managed by the Carbon Trust,which will allow for savings to be made against your current capital allowance. In addition, since January 2010 we have increased our period of warranty of up to 5 years parts and labour warranty (subject to geographic location) on the majority of products available. A true customer benefit , which gives piece of mind.
RCI International Supplier Reference Directory | 31
TELEPHONE
MOBILE
+49 (172) 1499628 +44 (0) 7714 151042
WEB
www.grohe.com http://www.grohe.com/uk
DISCOUNT
CONTACT
Christopher Barger Glen Wilson
International United Kingdom
[email protected] [email protected]
ADDRESSGrohe AG Grohe Ltd Feldmühleplatz 15 World Business Centre 2 40545 Düsseldorf Newall Road Germany London Heathrow Airport Hounslow, Middlesex TW6 2SF
SANITARY FITTINGSGrohe Ltd
PROFILEGROHE products can be found in iconic hotel developments all over the world. Thanks to unique versatility in design and functionality, innovative technology and endless possible applications, GROHE products are perfectly placed to meet the rigorous demands of the hospitality sector. Our in-house design team led by Senior Vice President of Design, Paul Flowers, is constantly developing new concepts aimed at achieving a perfect balance between form and function and received the coveted red dot “design team of the year” award– a first for the industry. To complement the individual style and unique atmosphere of a hotel, GROHE fittings and showers come in a wide range of designs. Simply choose the style that best suits your project from the wide range of design options available. Quality and sustainability are extremely important to us, both in the choice of materials and in the manufacturing process. We combine state-of-the-art manufacturing methods with market-leading technologies to deliver products that will perform reliably over many years of use. Thanks to technologies for reducing water and energy consumption such as GROHE EcoJoy®, our products reduce operating costs without compromising on performance and can help you achieve green building standards like LEED, BREEAM and Estidama.
RCI International Supplier Reference Directory | 32
TELEPHONE
MOBILE
+44 (0) 7462 231831
WEB
www.pro.hansgrohe.co.uk
CONTACTJames Murray International Project Consultant
ADDRESSHansgrohe Limited Units D 1 and D 2 Sandown Park Trading Estate Royal Mills KT10 8BLEsher UK
BATHROOM AND SANITARY PRODUCTS Hansgrohe AG
PROFILEPioneers of the bathroom industry since 1901 and recognised throughout the hospitality world; the Hansgrohe brand, is synonymous with world-leading innovation, award-winning design, unsurpassed quality, sustainability and service excellence. The German manufacturer is represented by two brands; Hansgrohe and Axor. Hansgrohe offer a diverse portfolio with number of key global product approvals and certifications to ensure bathroom fittings are compliant across the world including WELS, WELL, Water Sense, DGNB,DVGW Part G, WTL,WRAS, LEED, BREEAM and ISO 14001:2004 to name a few2014 saw Hansgrohe revolutionising showering with Select push button operation, high performance showering designed specifically for the hotel sector. Select combines smart functions with super intuitive features Made by Hansgrohe means that you can be confident in the quality and lifecycle performance of products you specify. Hansgrohe offer a dedicated EcoSmart range without compromising on performance, sustainability, safety or loss of comfort, maximising water efficiency and saving resource.Hansgrohe’s global projects team offer expertise and tailored specification support to deliver sustainable and competitive solutions, that save you, time and money. Expect peace of mind from a portfolio that encompasses worldwide product certification to meet the demands and budget of your project, no matter, where it is in the world.
RCI International Supplier Reference Directory | 33
TELEPHONE
+32 9 389 89 11 +32 9 389 89 11
MOBILE
+31 6 53 80 20 60 +32 4 78 58 46 08
WEB
www.hildinganders.com www.hildinganders.com
CONTACTElena Sotnikova Frank Abbeel
[email protected] [email protected]
ADDRESSGensesteenweg 73-79 Gensesteenweg 73-79 B 9750 Zingem B 9750 Zingem Belgium Belgium
CONTRACT BEDS HILDING ANDERS BELGIUM N.V.
PROFILEHilding Anders Belgium is part of the international Hilding Anders family, the leading bed manufacturer in Europe and Asia, with headquarters in Sweden. What started as a family business in 1939, has grown to into a company with over 7,000 colleagues in over 40 countries. Through selected core brands and private label concepts, we’re able to offer beds and mattresses for all needs, and bring a good night’s sleep to people around the world. Hilding Anders is the perfect partner for any international hotel chain and also supplies mattresses for ships and passenger ferries. Our beds and mattresses meet high standards in terms of ergonomics, microclimate and hygiene. They provide hotel guests with a good night’s sleep. From budget hotels to exclusive boutique hotels and five-star resorts – our products meet the unique requirements of any type of hotel. From budget hotels to exclusive boutique hotels and five-star resorts – our products meet the unique requirements of any type of hotel.
RCI International Supplier Reference Directory | 34
TELEPHONE
+44 (0) 1633 680754
MOBILE
+44 (0) 7970 277874
WEB
www.hopkinsmachinery.co.uk
DISCOUNT Negotiated price list for Wyndham Franchisees, please contact us for further information
CONTACTChris Hopkins Kyle Smith South West
[email protected] [email protected]
ADDRESSTed Hopkins Ltd Ted Hopkins Ltd Little ty Coch Little ty Coch Newport Newport NP10 8SR NP10 8SR
GROUNDCARE MACHINERY Hopkins Machinery
PROFILEHopkins machinery specialises in Agricultural, groundcare, plant and utility equipment hire and sales; it has four associated companies that are all run by the Hopkins family; Ted Hopkins Ltd deals with sales of vehicles and equipment, Buggy Hire UK is accountable for rental and hire of Golf buggies, 4x4 buggies, Buggy trailers and utility equipment, Telehandler UK is responsible for the rental and hire of 4x4 forklifts and small or large Telehandlers, Tractor Hire Ltd is responsible for the rental of agricultural tractors and contract hire of buggies and groundcare equipment. We specialise in groundcare equipment and have been supplying machines to golf clubs,councils and liesure parks for over 30 years. We have a wide range of equipment from tractors and buggies to strimmers and lawnmowers.
RCI International Supplier Reference Directory | 35
TELEPHONE
+31 20 691 8499
MOBILE
+31 6 502 21 502
WEB
www.hoshizaki.com
DISCOUNT
Provided on application
CONTACT
Don Riezebos
ADDRESS
Keienbergweg 50 C/D
1101 GC Amsterdam
The Netherlands
KITCHEN & BAR EQUIPMENTHoshizaki Europe B.V.
PROFILEHoshizaki is a Japanese company that is widely considered to be one of the world’s leading manufacturers of ice machines and ice dispensers. We are committed to providing an outstanding level of reliability and performance to ensure customers can depend on them season after season, year after year. Our comprehensive range of ice machines produces a wide variety of ice including cube ice, flake/nugget ice and cubelet ice as well as refrigeration equipment and sushi cases. Hoshizaki has 12 factories worldwide but most of the products for the Europe, Middle-East and Africa market are manufactured in our factory in the United Kingdom. Therefore we are able to keep the delivery times as short as possible.Hoshizaki has branches in the UK & Ireland, Netherlands, Belgium & Luxemburg, Germany & Austria & Switzerland, France, Spain & Portugal and Dubai - U.A.E. We have a dealer network in the far majority of other EMEA countries.
RCI International Supplier Reference Directory | 36
TELEPHONE
++44 (0) 2072 427677
MOBILE
+44 (0) 7802 258329
WEB
www.hotelcare.co.uk
DISCOUNT
5%
CONTACT
John Blasco
ADDRESS
63/66 Hatton Garden
London
EC1N 8LE
UK
HOUSEKEEPING & ASSOCIATED SERVICESHotelcare Ltd
PROFILE
Hotelcare Ltd have been providing dedicated Hotel Cleaning services for over 15 years. Now covering over 180 hotels nationwide, servicing over 30,000 rooms per day, employing over 2500 members of staff our services cover all classes and styles of hotels both privately owned and group operated.
We believe in working with hotel management to establish tailored cleaning solutions for specific hotels, using our expertise to improve efficiency/costs and provide a professionally managed cleaning service.
RCI International Supplier Reference Directory | 37
TELEPHONE
+44 (0) 8448 797039 +44 (0) 8448 797039
MOBILE
+44 (0) 7949 030343
WEB
www.huggabubba.com
DISCOUNT
Price Negotiated for Hoseasons Group
CONTACT
Shane Power Daniella Mallett
[email protected] [email protected]
ADDRESS
Suite 26 Suite 26
Business Competitiveness Centre Business Competitiveness Centre
Kimpton Road Kimpton Road
Luton Luton
Beds, LU2 0SX, UK Beds, LU2 0SX, UK
BABY & CHILD GOODSHuggabubba Ltd.
PROFILEWelcome to Huggabubba, the one-stop shop for all your Baby & Child goods. If you need Highchairs, Bottle Warmers, Sterilisers, Booster Seats, Travel Cots, Bedding Bales, Changing Tables & Liners, Nappy Sacks, Fire Guards or even Swim Nappies for re-sale, we have it. If you can’t see it on our website just ask and we’ll do our best to source the product you need.Huggabubba doesn’t deal with the public; we work directly with the Leisure & Hospitality sector instead. As members of RoSPA (The Royal Society for the Prevention of Accidents) & The BPA (Baby Products Association), all of our equipment is fully compliant to current British Standards & safety is our top priority, so you can buy with confidence.We understand that you need the right products so your customer base know you provide a safe, comfortable and inviting environment. Huggabubba can also supply some spare parts for products which keeps your kit looking good for longer, so if you need a new harness for a highchair or spare blankets to keep your little guests snuggled up, please get in touch.
RCI International Supplier Reference Directory | 38
TELEPHONE
MOBILE
+44 (0) 7738 891063 +44 (0) 7860 356989
WEB
www.hypnoscontractbeds.com
DISCOUNT
Available Upon Application
CONTACT
Olivier Brommet Mike Hetherington
Director of International Sales National Account Manager
[email protected] [email protected]
ADDRESS
Hypnos Contract Beds Limited Hypnos Contract Beds Limited
Carnival Way Carnival Way
Castle Donington Castle Donington
DE74 2HP DE74 2HP
CONTRACT BEDSHypnos
PROFILE
Hypnos has been manufacturing beds for over 100 years and has a reputation for making the most comfortable beds in the world. A Royal Warrant from Her Majesty Queen Elizabeth II reinforces Hypnos’s reputation for service excellence and the very best of British quality.
As the UK’s market leader in contract beds Hypnos supplies a long list of international hotel groups, spas and vacation properties, helping to create the hotel industry’s most comfortable bedrooms and most memorable sleep experiences. Indeed Hypnos doesn’t just make beds for hotels, Hypnos beds can be found around the world in the finest homes and Palaces.
From design service, dedicated factory and in-house installation teams to an environmentally friendly bed disposal and recycling service, Hypnos offers an unrivalled full service project management solution.
RCI International Supplier Reference Directory | 39
TELEPHONE
+49 (0) 2285 21154
MOBILE
+49 (0) 1739 012999
WEB
www.idealstandard.com www.jado.com
DISCOUNT
On demand
CONTACT
Mr. Kai Hofmeister
ADDRESS
Ideal Standard GmbH
Euskirchener Straße 80
D-53121 Bonn
Germany
BATHROOM FITTINGS & ACCESSORIESIdeal Standard
PROFILE
Since 1928 Ideal Standard has become a European leader in bathroom design and manufacture through a combination of the highest quality, design, innovative technology and skilled craftmanship.
Ideal Standard produces sanitary porcelain, mixers, taps and shower fittings from solid brass as well as a full range of baths and shower trays. We continue to invest the most advanced technology to ensure that innovative products work perfectly, can be operated comfortably and save water & energy. Each piece of product is made to the highest standards.
Products for hotel bath- and washrooms are a particular speciality of several Ideal Standard brands like: Ideal Standard, Jado, Ceramica Dolomite, Porcher or Armitage Shanks.
RCI International Supplier Reference Directory | 40
BACKGROUND MUSIC & SYSTEMSImagesound
TELEPHONE
+44 (0) 1246 572990 ext 2246
MOBILE
+44 (0) 7894 483648
WEB
www.imagesound.co.uk
DISCOUNT
Preferential rate negotiated 20% off recommended retail price
CONTACT
Rebecca Thompson
ADDRESS
UK Head Office - Imagesound Plc
Venture Way
Dunston Technology Park
Chesterfield
Derbyshire, S41 8NE, UK
PROFILEImagesound is a market leading in store music and media company who supply many of the UK’s leading retail and leisure brands including McDonald’s, Center Parcs, Pizza Express and Holiday Inn.We have hospitality clients in over 90 countries with international offices in Dubai, Miami, Hamburg, Madrid and Vancouver and our head office based in Chesterfield in the UK.
Our music services are supplied online enabling us to provide our tailored music services to hotel bars, restaurants, gyms, pools and lobbies around the world. Imagesound’s unique DLP technology (Download Player) turns any windows based PC or notebook into a professional multi channel music player. Our consultancy led music profiling team then select from the highest quality digital music database made up of over 170,000 quality controlled, meta tagged, sound leveled music tracks covering every major genre and style from around the globe to build music collections which reflect your brand values, customer profile, trading patterns and geographic location.
As a leading music provider our aim is to make music work for you by enhancing your customers experience.
RCI International Supplier Reference Directory | 41
INTERNET & WIFI SERVICESInfinium Group
TELEPHONE
+44 (0) 1253 353537
MOBILE
+44 (0) 7901 897040
WEB
www.infinium.co.uk
www.claritywireless.co.uk
DISCOUNT
Based On Individual Project
CONTACTIan Gaskell Chief Executive
ADDRESS
Ground Floor Kaman Court 1 Faraday Way Blackpool Lancashire FY2 0JH, UK
PROFILEThe Infinium Group has partnered with The Hoseasons Group to provide an all-encompassing IT service including support and wi-fi solutions for parks. In addition to Hoseasons, clients range from small family run operations through to the some of the largest park and leisure groups in the UK. Their specialist knowledge and understanding of park operations means they can help you ensure your IT infrastructure is up to date, reliable, recoverable and cost effective to make sure you can focus on running your business and looking after your customers. They can help with every aspect of your IT requirements providing a total solution or just individual aspects separately such as hardware and software procurement, managed networking, back up and data storage solutions, and fully compliant outdoor and indoor customer-facing wi-fi including branded logon and payment systems. They also work with all the leading park management and booking systems and accounting systems, so are well placed to ensure your infrastructure and software all works together seamlessly. If you need a complete overhaul of IT or just need to check that you’re all up to date to avoid issues ahead of peak holiday times, The Infinium Group can help. All this can be backed up with a 7 day a week helpdesk and support service to ensure that all any IT hiccups you encounter are resolved quickly to avoid business disruption.
RCI International Supplier Reference Directory | 42
TELEPHONE
+44 (0) 1132 727430 +39 (0)434 859111
MOBILE
+44 (0) 7714 706261 +44 (0) 7715 051638
WEB
www.jacuzzi.co.uk www.jacuzzi.eu
DISCOUNT
Special terms agreed for Hoseasons
CONTACT
Martyn Winstone Marcus Hawtin
UK EMEA & Asia
[email protected] [email protected]
ADDRESSOld Mill Lane S.S. Pontebbana KM97,200Low Road 33098 ValvasoneHunslet ItaliaLeeds LS10 1RB UK
HOT TUBS, SWIM SPAS, JACUZZI BATHS, SAUNA & HAMMANJacuzzi Spa & Bath Ltd
PROFILEThe Jacuzzi family have been making hot tubs since the 1960’s – in fact they designed and launched the first one. Maybe you didn’t know Jacuzzi was a brand name but anything else is just a hot tub.
Save money with energy efficient pumps, full foam insulation, Clearray reducing chemical usage, built to last with Tri Fusion Shell, which is amongst the strongest in the industry, all fully backed by a manufacturer’s warranty.
Specialist adaptions and service for holiday parks include fast drain, heavy duty cover lifters, temperature lock, full service and support package, including installation.
Use the genuine Jacuzzi hot tub brand to increase your occupancy and unit rates, improve repeat booking and referrals though great customer experience.
RCI International Supplier Reference Directory | 43
TELEPHONE
+44 (0) 2089 643990
FAX
+44 (0) 2089 643910
WEB
www.uniformsbyjohnmarks.com
DISCOUNT
Volume discounts apply
CONTACT
Claudia Spurio and Carolyne Hirsch
ADDRESSStudio FourThe Linen House253 Kilburn LaneLondon W10 4BQ
UK
UNIFORMSJohn Marks Linkhill Marketing Limited
PROFILEWyndham Hotel Group preferred Uniforms designed & manufactured by supplier John Marks in the UK
● Creating a new image
● Reinforcing your brand
● Refreshing your current uniform
● Achieving a new team identity
● Customised garments, contemporary
● Doormen to chefs, gardeners to spas and & themed designs all accessories
● John Marks a One Stop Shop n Stock service and quick delivery
● Twenty five years proven experience
● Quality production using selected and tested fabrics
● Highly competitive pricing
● Commitment to service excellence
● Special services include tall, short, small & large fittings, maternity & special events
RCI International Supplier Reference Directory | 44
TELEPHONE
01372 453399
MOBILE
+44 (0) 7989 562766
WEB
www.photo-me.co.uk
DISCOUNT
CONTACT
Stephen Bourdet
Head of Business Development
ADDRESSChurch Road Bookham Surrey KT23 3EU
LAUNDRY EQUIPMENT & SERVICEKis Wash Laundry Solutions
PROFILEKISwash Laundry Solutions (a division of Photo-Me International plc) offer full maintenance and service contracts for reliable market leading laundry equipment. With more than 1 000 outdoor laundry machines already installed internationally, and a network of 150 engineers in the UK, KISwash Laundry Solutions guarantees professional service combined with quality, reliability and responsiveness.
RCI International Supplier Reference Directory | 45
TELEPHONE
+ 44 1229 772329
MOBILE
+44 7902 955181
WEB
www.lavitaspas.com
DISCOUNT
CONTACT
Robin Mills
ADDRESSBrockwood Hall Whicham Millom Cumbria LA18 5JS.
HEALTH AND BEAUTY SPALa Vita Spas
PROFILESpa Services - Free on site spa assessment. La Vita provides a completely flexible spa solution to all Resorts, Lodges and Hotels to increase revenue streams. From concept. to design and installation of a one room spa to a fully fledged spa with water facilities. La Vita will also consider partnerships or will own and run the spa on your behalf. Call for a free on site assessment today.
RCI International Supplier Reference Directory | 46
HOSPITALITY LIGHTINGLEDS-C4, S.A.
TELEPHONE
+34 (0) 9734 68134
MOBILE
+ 34 (0) 6093 75560
WEB
www.leds-c4.com
DISCOUNT
Special prices are available for Hoseasons. Please contact us for further information
CONTACT
Roberta Andrielli
ADDRESS
Afores s/n
25750 Torà (Lleida)
Spain
PROFILELEDS-C4 is a lighting solutions manufacturer capable of meeting any specific need of the customer with an exclusive service of advice, creation and manufacture of custom made solutions. Over 40 years’ experience have made LEDS-C4 an international reference point in the lighting sector. Our locally established commercial network helps us to understand the requirements of our customers and to perfectly adapt to each market where the company is present.
LEDS-C4 product ranges include over 3.000 references in constant renewal which are able to meet the most diverse lighting needs and styles: decorative, architectural, LED, outdoor and custom made lighting. LEDS-C4 has a Technical Department for Lighting Projects to advise customers about any matter related to lighting, carrying out lighting calculations and 3D renderings.
LEDS-C4 management model has been designed so that the company’s activity will only have positive effects on both its social and natural environment. This model of respect for the environment has been recognised by the awarding of the ISO14001 certificate.
RCI International Supplier Reference Directory | 47
INSURANCE - FOR YOUR CUSTOMERSLeisuredays Insurance
TELEPHONE
+44 (0) 1422 396772
MOBILE
+44 (0) 7736 250218
WEB
www.leisuredays.co.uk/parkoperator
DISCOUNT
Exclusive rates for you and your park customers. Please call for details.
CONTACT
Gareth Walker Cert CII
Head of Leisuredays Development
ADDRESS
Leisuredays
New Road
Halifax
HX1 2JZ
PROFILELeisuredays is a industry insurance specialist for holiday caravans, lodges, chalets and residential park homes with a new holiday property policy being launched very soon. We are a family run business and have won numerous awards for our policies and customer service.
We appreciate that your park is unique and may have specific requirements from your customer insurance arrangement. Leisuredays deal with all types of parks - from small family run operations to large park groups. We’ll work with you to come up with the best deal for your park and its customers.
Why not let Leisuredays take away the insurance admin? You’ll stay in control whilst earning healthy levels of commission.
We have a team of Business Development Managers across the UK for your support, contact the team to discuss how we can help you and your park customers.
RCI International Supplier Reference Directory | 48
TV MANUFACTURERSLG Electronics UK Ltd
TELEPHONE
+44 (0) 1753 491500
MOBILE
+44 (0) 7863 110895
WEB
www.lg.com/uk www.lg.com
CONTACTCharles Mupfurutsa
Hospitality Manager – UK & Ireland
ADDRESSLG Electronics U.K. Ltd LG House 250-252 Bath Road Slough Berkshire SL1 4DXU.K.
PROFILELG Electronics was established in 1958 and has since led the way into the advanced digital era thanks to the technological expertise acquired by manufacturing many home appliances such as radios and TVs. LG Electronics has unveiled many new products, applied new technologies in the form of mobile devices and digital TVs in the 21st century and continues to reinforce its status as a global company.
LG’s innovative technologies, unique products, and cutting-edge designs are an investment in the future.
LG Electronics, Inc. is a global leader and technology innovator in consumer electronics, mobile communications and home appliances, employing more than 93,000 people working in over 120 operations around the world. With 2010 global sales of USD 48.2 billion, LG comprises four business units - Home Entertainment, Mobile Communications, Home Appliance and Air Conditioning & Energy Solutions. LG is one of the world’s leading producers of flat panel TVs, mobile devices, air conditioners, washing machines and refrigerators.
Combining superior technology, high energy efficiency and lower costs, LG’s interactive TV series delivers a new level of Hotel TV services. With Supreme efficiency and convenience, LG’s Interactive TV series makes hotel more comfortable and welcoming than ever and lets hoteliers focus on making things even better for their guests.
RCI International Supplier Reference Directory | 49
LINENS & TEXTILESLissadell Liddell Ireland Ltd
TELEPHONE
+44 (0) 8454 379852
MOBILE
+44 (0) 7827 885858
WEB
www.liddell-linens.com
DISCOUNT
Bespoke pricing available to Wyndham franchisees
CONTACT
Jacqui Hurst
Sales Director UK Groups
ADDRESS
Darwen House (2nd Floor)
Walker Industrial Estate
Walker Road
Guide, Blackburn
Lancs BB1 2QE, UK
PROFILE
Born out of the Irish Linen industry Lissadell Liddell is an amalgamation of two high end textile businesses dating back far as 1886.
Taken over some three years ago by VSS, a global sourcing and distribution company ,
Lissadell Liddell offer the hotel and hospitality industry the finest range of bedroom, bathroom, dining , kitchen and soft furnishing products at the most competitive rates.
With over 100,00 square feet of warehousing stock,brand and bespoke linens, textiles and filled goods are available for immediate delivery.
RCI International Supplier Reference Directory | 50
KITCHENS Magnet Ltd
TELEPHONE
07500 799532 01325 744014
MOBILE
07500 799532 07805 917144
WEB
www.magnet.co.uk www.magnet.co.uk
DISCOUNT
Preferential Contract rates availabe - please get in contact to discuss your kitchen
requirements.
CONTACT
Patrick Houghton Mark Stacey
National
[email protected] [email protected]
ADDRESS
Magnet Ltd Magnet Ltd
489 Aylestone Road Allington Way
Leicester Yarm Road Business Park
LE2 8TB Darlington
Co. Durham DL1 4XT
PROFILEWorking with Magnet Trade Contract Kitchen Solutions brings you the best of both worlds. It’s the perfect way to add value to your holiday park without adding cost. Our best in class service, comprehensive field - based support team and extensive experience of the kitchen market means that we’re the experts you can rely on - providing you with the full Magnet kitchen portfolio via our network of local trade stores, all at the very best contract price. Our huge range of over 40 irresistible Magnet kitchens means there’s something to suit everyone - whatever your taste or budget. Plus, each kitchen offers quality so exceptional that we provide a remarkable 20 year guarantee.No other supplier comes close to offering that level of reassurance.Whatever your kitchens requirements please don’t hesitate to get in contact to discuss further and take advantage of the exceptional rates on offer.
RCI International Supplier Reference Directory | 51
WASTE MANAGEMENTManaged Waste Solutions Ltd
TELEPHONE
+44 (0) 1788 547444
MOBILE
+44 (0) 7929 338220
WEB
www.managedwastesolutions.com
DISCOUNT
All sites priced on a bespoke basis.
CONTACT
Mark Nessling Helen Newman
[email protected] [email protected]
ADDRESS
5 Mitchell Court
Castle Mound Way
Central Park
Rugby
Warwickshire, CV23 0UY, UK
PROFILE
Managed Waste Solutions (MWS) provide customers with a high quality, cost effective, compliant service throughout the UK, whether as part of a national contract or stand alone site. Our network of audited local service depots are able to provide the flexibility to meet customers bespoke requirements, whilst a proactive approach to account management helps reduce the impacts of Government Environmental Taxation and improves customers Environmental performance. Our pricing structures allow single site customers to take advantage of group purchased rates, regular monitoring ensures that customers receive the best rates possible at all times. MWS supply customers with compliance and waste management reports and undertake a waste “healthcheck” to ensure Environmental compliance.
RCI International Supplier Reference Directory | 52
CONFECTIONERYMars Chocolate UK Ltd
TELEPHONE
+44 (0) 1753 550055
MOBILE
+44 (0) 7807 150291
WEB
http://www.mars.com
CONTACT
Alicia Clarke
ADDRESS
3D Dundee Road
Slough
Berkshire
SL1 4LG
UK
PROFILEMars in the UK is a leader in confectionery and ice cream. We make some of the UK’s most popular and familiar products including MARS, SNICKERS, GALAXY and EXTRA.
What we’re made of:
Mars Incorporated is a family owned company. Our UK business is split into five key segments: Chocolate, Food, Petcare, Drinks and Gum and Confections.
Our chocolate brands include some the UK’s best loved and most widely available confectionery products such as MARS, SNICKERS, TWIX and MILKY WAY.
Our Gum and Confections division has expanded to include Wrigley brands, a business, which has been manufacturing and selling chewing gum in the UK for almost a hundred years, including EXTRA, JUICY FRUIT and HUBBA BUBBA brands. We also produce sugar brands such as STARBURST and SKITTLES.
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FITNESS EQUIPMENTMatrix Fitness
TELEPHONE
+44 (0) 1782 644900 +44 (0) 1782 644900
MOBILE
+44 (0) 787 6825528 +44 (0) 746 148491
WEB
www.matrixfitness.com www.uk.matrixfitness.com
CONTACT
James Blower Alan Ellis
[email protected] [email protected]
ADDRESS
Johnson House Johnson HouseBellringer Road Bellringer RoadTrentham Lakes South Trentham Lakes SouthStoke on Trent Stoke on TrentStaffordshire StaffordshireST4 8GZ ST4 8GZUnited Kingdom United Kingdom
PROFILEPreferred by some of the world’s finest hotels and resorts, Matrix offers a comprehensive portfolio of premier cardio, strength and integrated technology solutions that enables you to present inspired fitness opportunities to your guests with minimal effort for you. We know what your guests desire from an exercise experience, and we understand what you need from a partner. Together we can develop a packaged solution that reflects your brand standards, fits your budget and maximizes your resources. We listen carefully so that we understand your priorities and then we work closely with you to create a fitness facility that enhances your brand and captivates your guests to keep them coming back.Matrix is committed to delivering the best products, providing timely support, incorporating innovative technologies and offering tailored solutions that exceed expectation.Along with a complete product portfolio, we bring nearly four decades of experience in the fitness industry and vast expertise in user behavior. We understand what your guests expect from their workouts, and we help you deliver that and more.
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TOUCH SCREEN ENTERTAINMENT SYSTEMMediatheme Ltd
TELEPHONE
+44 (0) 1730 480100 +44 (0) 1730 480100
MOBILE
+44 (0) 7885 807660
WEB
www.mediatheme.com
CONTACT
Steve Evans Dawn Wozniak
[email protected] [email protected]
ADDRESS
Brownlow Street Brownlow Street
Stamford Stamford
Lincolnshire Lincolnshire
PE9 2EL PE9 2EL
UK UK
PROFILEMediatheme’s Entertainer™ is a user friendly touch screen entertainment system. Easy to operate, it enables venues to organise different themed evenings from one source and includes karaoke, superb quizzes, bingo, Disco Bingo, pub games, horse and dog racing, music and videos.The Entertainer™ is great for karaoke nights, with 3,500 orchestrated tracks. Quiz rounds include picture, music and multiple choice with monthly updates. Check out the bingo products with celebrity callers. Games Nights feature favourites like Open the Box and Skint or Mint. The Entertainer™ is ideally suited for holiday parks and social clubs, and any venue wanting music and entertainment to drive footfall, increase dwell time and maximise spend per head. New features are added throughout the year ensuring your venue offers the latest and best in music and entertainment. Mediatheme’s unique video animated advertising templates enable your venue to advertise food and drinks promotions and forthcoming events on TVs and plasmas to attract repeat custom. The regularly updated Disco Nights are very popular, with split room zoning allowing music in one area with games in another.For more information and a free demonstration, contact us below or e-mail [email protected]
RCI International Supplier Reference Directory | 55
PLAYGROUND EQUIPMENT, POOL SLIDES AND STREET FURNITUREMiracle Design and Play Ltd
TELEPHONE
+44 (0) 1604 658240
MOBILE
+44 (0) 7884 180922
WEB
www.miracledesignandplay.co.uk
DISCOUNT
Due to the bespoke nature of Miracle products, each design is priced individually
CONTACT
Richard Howard
ADDRESSMiracle Design and Play Ltd 14 Duncan Close Redhouse Square Moulton Park Northampton NN3 6WL UK
PROFILEMiracle Design and Play Ltd is a very well established playground company based in Northampton. The team at Miracle specialise in creating bespoke play areas to suit all budgets and pride themselves in offering a complete package to its clients. Miracle will design, supply, install and maintain their play areas and will work alongside its clients to manage the project. Miracle has a fantastic range of innovative playground equipment that, due to its modular construction, can be tailored to clients’ individual needs.
Miracle has supplied the holiday market for many years with extremely high quality playground equipment, pool slides and street furniture. The playground equipment satisfies all relevant European safety standards and has unmatched product warranties for absolute peace of mind. Miracle’s highly skilled designers can provide, free of charge, exciting and unusual designs using both steel and wooden products offering bright and colourful contemporary play areas or natural play to blend in with the environment.
Miracle’s superb range of pool slides offers clients the choice of a single pool slide right up to a multi-level water park attraction with tube slides. Miracle’s huge range of equipment includes the very popular Little Tikes product range for toddlers so they really can offer something for everyone.
RCI International Supplier Reference Directory | 56
VISITING SPA SERVICESMy Personal Sanctuary
TELEPHONE
+44 (0) 1625 540557 +44 (0) 1625 540557
MOBILE
+44 (0) 7984 432602 +44 (0) 7712 581242
WEB
www.mypersonalsanctuary.co.uk
CONTACT
Gillie Lane Lizzie Edwards
[email protected] [email protected]
PROFILEMy Personal Sanctuary (MPS) is a luxurious and indulgent beauty and massage therapy service delivering organic treatments to guests staying in stylish holiday locations.
Our therapists specialise in recognising the need for escape, and guests are enveloped in calm, serenity and absolute relaxation, without having to leave the comfort of their surroundings.
Bespoke: Our luxury service is tailored to compliment and add value to your business.
Operational: We provide a first class spa treatment service with no overheads or involvement in operations for you.
Bookings: Our concierge team provide 24 hour customer care, which compliments our online web booking service.
Marketing & PR: MPS thrives on our relationship, and enjoys working together to supporting your marketing programme through a variety of channels, such as press releases, newsletters, web advertising and social media.
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TELEPHONE
+44 (0) 20 7152 4071 +86 21 6472 2332
MOBILE
+44 (0) 75 0383 5873
WEB EU- www.pcfeurope.com US- www.pcf.com AP- www.pcint.com
DISCOUNT
Minimum 15%
CONTACT
Brett Rife Joana Zhang
EMEA APAC
[email protected] [email protected]
ADDRESS
50 Broadway
London
SW1H 0RG
UK
BEDDING/LINENPacific Coast Feather Company
PROFILE
Pacific Coast Feather Company (PCFC) specialises in all filled bedding products – both natural (down and feather) and synthetic with multiple shipping points around the world. PCFC is the largest and most recognised natural bedding supplier in North America with a European heritage dating back to 1884. When you purchase our natural or synthetic bedding, you aren’t just buying products; you’re hiring a team of bedding experts. From sourcing and manufacturing to marketing and training, PCFC is dedicated to outstanding service with the highest quality products at the best prices. Our mission is to maximise your guest’s satisfaction through the best night’s sleep possible and that means a more loyal guest to your hotel. We’re proud to be a Wyndham partner.
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TELEPHONE
+44 (0) 1282 442611
MOBILE
+44 (0) 7730 436059
WEB
www.panaz.com
CONTACT
Carmel Marie Satterthwaite
ADDRESS
Spring Mill
Fence
Nr. Burnley
Lancashire BB12 9HP
UK
CONTRACT FABRICS & FURNISHINGSPanaz Ltd
PROFILE
Panaz is the UK’s leading specialist designer and manufacturer of furnishing fabrics for the hotel industry. We offer coordinating printed, woven and plain fabrics and faux leathers for drapery, bedding and upholstery applications. Additionally we offer a custom design and colour service, whereby we develop fabrics to meet specific design briefs, performance requirements and budgets. We are experts in the field of developing fabric packages for franchise-based brand rollouts and supporting projects around the world with our international sales team and subsidiary offices and agencies. All Panaz fabrics meet the required standards for flame-retardancy, durability and ease of care.
RCI International Supplier Reference Directory | 59
TELEPHONE
+44 (0) 1179 341270 +44 (0) 1179 341270
MOBILE DIRECT LINE
+44 (0) 7966 380927 +44 (0) 1179 341280
WEB
www.pattersons.co.uk
DISCOUNT
Special contract prices available for Wyndham Franchises
please contact us for further information
CONTACT
Mark Silcocks Sales Paul Davies
National Account Manager Hotel & Accommodation personel account manager contact
[email protected] [email protected]
ADDRESSPattersons Ltd Winterstoke Road Ashton Bristol, BS3 2NS, UK
JANITORIAL, CATERING & INVENTORY SUPPLIESPattersons
PROFILE
Specialist supplier to the Hotel and Leisure markets, with a product profile in excess of 12,000 lines covering Janitorial, Catering and Inventory products. Next day national service throughout the UK offering a service level in excess of 98%, stockist of all major brands including Diversey, Ecolab, Steclite, Churchill, Lotus, Arc, John Artis, Caddy, Northmace, Numatic, Taski etc. Visit our web site on www.pattersons.co.uk or contact Paul Davies as detailed below for a copy of our Janitorial, Catering or Accommodation catalogues, fully functional web ordering facilities supported with full management information down to line item detail of all expenditure
RCI International Supplier Reference Directory | 60
TELEPHONE
+44 (0) 1276 404900
MOBILE
+44 (0) 7775 805550
WEB
www.precor.com
DISCOUNT
Global pricing agreed - available on request
CONTACT
Tracy McCurtin
ADDRESSTheta BuildingLyon WayFrimleySurreyGU16 7ERUK
FITNESS EQUIPMENTPrecor
PROFILE
Precor designs and builds premium fitness equipment for effective workouts that feel smooth and natural. Our equipment is chosen by health clubs, hotels, spas and individuals all over the world. For nearly three decades we’ve driven fitness forward with a passionate focus on ergonomic motion, proven science and superior engineering. We constantly study and anticipate the needs of the people and organisations we serve and continually redefine the levels of innovation, quality and service necessary to deliver the very best fitness experiences – all with the goal of improving the ways people improve themselves.
RCI International Supplier Reference Directory | 61
TELEPHONE
+44 (0)161 705 6000
MOBILE
WEB
www.prodware.co.uk/business-management-software/holiday-parks
DISCOUNT
CONTACT
Jamaine Campbell Emma Bush
[email protected] [email protected]
ADDRESSProdware House Waterfold Park Bury BL9 7BR
IT SOFTWAREProdware UK
PROFILE
ParkVision is industry specific business software for multiple and single park operators. The fully integrated single solution allows you to easily manage your park from sales to bookings to maintenance, communicate online with customers, view reporting and analysis in real time and achieve an accurate overview of your business position. A Microsoft Gold Partner, Prodware was founded in 1989 and serves 20,000 customers across 15 countries.
RCI International Supplier Reference Directory | 62
TELEPHONE
+44 (0) 8432 083001
MOBILE
+44 (0) 7748 633873
WEB
www.qdos.co.uk/hotels
DISCOUNT
Negotiable depending on manufacturer and specification of Telecoms, IT or Internet
solution.
TELECOMS & IT SERVICESQDOS Communications Ltd
CONTACT
Simon Catterick - Managing Director
ADDRESS
QDOS Communications Ltd
70-72 The Havens
Ramsomes Europark
Ipswich, Suffolk, IP3 9BF
UK
PROFILEQDOS Communications specialise in providing total solutions to general and specific Hospitality Telecoms, IT & Internet requirements, In addition QDOS has a first class reputation in installing CAT5, CAT6 and Fibre Structured Cabling solutions. QDOS installs and maintains Telecoms, IT and Internet equipment in over 300 Limited Service and Core Brand Hotels throughout the UK. This has included Days Inn, Days Hotel, Ramada, Ramada Encore, and Ramada Plaza. UK projects range from Belfast to Inverness, London, Manchester, Birmingham and Exeter to Dover. In addition, QDOS works alongside a number of hotel operators to deliver an all encompassing IT Project Management service to new build and refurbishment hotel projects ensuring that all aspects of a hotels technology infrastructure are integrated to include Telecoms, IT, Wired and WiFi Internet, Property Management System, Pay TV and Freeview.
RCI International Supplier Reference Directory | 63
TELEPHONE
+44 (0) 7831 146791 +44 (0) 1183 731576
MOBILE
+44 (0) 7831 146791 +44 (0) 7785 516059
WEB
www.quadriga.com www.quadriga.com
TV, INTERNET & MOBILE APPLICATIONSQuadriga Worldwide
CONTACT
Kevin Brady James Cannon
Global UK
[email protected] [email protected]
ADDRESS
Forum 1 Forum 1
Station Road Station Road
Theale Theale
Berkshire, RG7 4RA Berkshire, RG7 4RA
UK UK
PROFILEQuadriga, the hospitality industry’s leading integrator of network applications and in-room entertainment systems. With offices in the USA, Europe and Asia Quadriga integrates TV and mobile communications platforms, Internet, network and multimedia solutions, delivering operational efficiencies and new revenue opportunities, enabling customers to better compete in an interactive, interconnected and globally accessible world. Through an ever-growing portfolio of products, services and content, proprietary to Quadriga or via ‘best-in-class’ partners, Quadriga provides customers with the flexibility and reassurance that they can obtain a complete and relevant technology solution that meets their business revenue, guest satisfaction and operational efficiency targets, all from a single global partner. Quadriga’s range of TV and mobile communications platforms, easy-to-use guest Internet solutions, network management, consultancy and delivery services and multimedia content means it can work with its customers to converge today’s disparate technologies to create a technology ecosystem that delivers unequalled guest service and hotel operational efficiency.
RCI International Supplier Reference Directory | 64
TELEPHONE
+44 (0) 1865 594070 +44 (0) 1865 594070
MOBILE
+44 (0) 7590 984616 +44 (0) 7831 612959
WEB
www.ratesrecovery.com
DISCOUNT
RatesRecovery work on a no win no fee basis. There are no upfront or minimum
fees. As a preferred supplier to the Wyndham Group we offer all Wyndham group
members a 50% discount on our standard fee basis.
BUSINESS RATES RECOVERYRatesRecovery
CONTACT
Nicholas Wright Martin O’Neill
MRICS MRICS
[email protected] [email protected]
ADDRESS
8 Thame Business Park 8 Thame Business Park
Wenman Road Wenman Road
Thame Thame
OX9 3XA OX9 3XA
PROFILE
RatesRecovery offer businesses assistance in reducing the amount of money they pay in business rates for their property and securing substantial refunds for ratepayers. Our specialist Chartered Surveyors have over 40 years of experience and we have an incredible track record of securing large savings for our clients. We are regulated by the Royal Institution of Chartered Surveyors (RICS) and are members of the Rating Surveyors’ Association as well as Institute of Revenues and Rating Valuers. You can be assured of a personal and professional service entirely focused on ensuring you obtain a rates refund and save money in the future. If you pay business rates you should contact us without delay to see if you are due a refund.
RCI International Supplier Reference Directory | 65
CONTRACT BEDSRespa International
TELEPHONE
+44 (0) 1908 376931
FAX
+44 (0) 1908 368143
MOBILE
+44 (0) 7790 036939 +44 (0) 7904 770997
WEB
www.respa-int.com www.respa-int.com
CONTACT
Brian Turley Clive Marks
[email protected] [email protected]
ADDRESS
Cavan Road Lumonics House
Old Castle Valley Drive
County Meath Swift Valley
Ireland Rugby
Warwickshire CV21 1TQ
PROFILE
Respa International, a family-owned business founded in 1947, is Ireland’s premier hotel bed manufacturer. With one of the most technologically advanced bed manufacturing plants in Europe, Respa’s production (3500+ beds weekly) is available to our own hotel clients and we continually manufacture beds for several other leading UK brands. RESPA contract quality beds are supplied to major hotels throughout Europe and we have extensive experience of supply to group-owned projects.
RCI International Supplier Reference Directory | 66
SANITARYWARERoca
TELEPHONE
+44 (0) 1530 830080
FMOBILE
+44 (0) 7970 209293
WEB
www.roca.com
CONTACT
Mark Poulain
International Specification Manager
ADDRESS
Samson Road
Hermitage Industrial Estate
Coalville
Leics. UK.
PROFILERoca is a company specialising in the design and production of products for bathroom spaces as well as ceramic flooring and wall coverings. Almost 100 years old, the Roca company thrives on its enterprising and pioneering approach to bathroom manufacturing that has secured a presence in 135 markets. Design, innovation, sustainability and well-being all underpin the Roca brand and each value contributes to its position as a world leader in the bathroom sector. Roca collaborates with highly prestigious designers, architects and interior designers including Armani and David Chipperfield, amongst others. Additionally, Roca works incessantly to develop and promote initiatives that aid environmental conservation. Roca’s commitment has led to ongoing developments in new products focused on water conservation, including the unique, award-winning W+W combined washbasin and W.C. product.
RCI International Supplier Reference Directory | 67
FIRE SAFETY PRODUCTS AND SERVICESSafelincs Ltd
TELEPHONE
+44 (0)1507 462176
WEB
www.safelincs.co.uk
DISCOUNT
Variable (minimum 5% but up to 40%); marked on dedicated website
www.safelincs.co.uk/wyndham/
CONTACT
Harry Dewick-Eisele
ADDRESS
Farlesthorpe Road Industrial Estate
Alford
LN13 9PS
PROFILE
Safelincs is the UK’s most progressive and customer focused fire safety provider offering over 3500 fire safety products and services to all of the UK. A winner of several customer care awards, we pride ourself on our total commitment to customer satisfaction. Safelincs engineers and every staff member will help you to reduce costs and work out safe and cost-efficient solutions. To maintain this dedication, none of our staff members or engineers receives any performance related pay. This allows us to guarantee that you will get the service you require without any unnecessary extras added. Our pricing is clear and maintenance services include all small consumables. Safelincs has many years of experience within the hospitality and accomodation sector and our customers include the Ritz, One Aldwych, Ramada hotels and thousands of other hotels, B+Bs, camp sites, parks and commercial accommodations.
RCI International Supplier Reference Directory | 68
TV MANUFACTURERSSamsung Electronics
TELEPHONE
+44 (0) 1932 455508 +82-31-277-3349
FAX
MOBILE
+44 (0) 7775 823767 +82-10-3238-2592
WEB
www.samsung.com
CONTACT
Ed Govan Jesse J. Chung
For Europe For rest of world
[email protected] [email protected]
ADDRESS
Samsung Samsung Electronic
Regus Building 416 Mae-tan
3000 Hillswood Drive 3 Dong Young-tong Gu
Chertsey Su-won
Surrey Korea
KT16 0RS, UK
PROFILE
Samsung Electronics Co., Ltd. is a global leader in semi-conductor, telecommunication, digital media and digital convergence technologies with 2012 consolidated sales of US$188 billion. Employing approximately 227,000 people in 197 offices across 75 countries, the company operates three separate organisations to coordinate its 10 independent business units: Consumer Electronics (CE), comprising Visual Display, Home Appliances, Printing Solution and Health and Medical Equipment; Information Technology and Mobile Communications (IM), including Mobile Communications, Network and Digital Imaging; and Device Solutions (DS), consisting of Memory, System LSI and LED. Recognised for its industry-leading performance across a range of economic, environmental and social criteria, Samsung Electronics was named the world’s most sustainable company in the 2011 Dow Jones Sustainability Index. For more information, please visit www.samsung.com
RCI International Supplier Reference Directory | 69
HOT TUB AND CHEMICAL SUPPLIERSScarborough Spas
TELEPHONE
+44 (0) 1723 581510 +44 (0) 1723 581510
MOBILE
+44 (0) 7977 103450 +44 (0) 7814 043779
WEB
www.scarboroughspas.co.uk www.scarboroughspas.co.uk
DISCOUNT
Preferential prices agreed for Wyndham customers
CONTACT
Chris Brooks Sean Spivey
[email protected] [email protected]
ADDRESS
Units 1&2
Wareham Road
Scarborough
North Yorkshire
Y011 3UW
UK
PROFILEScarborough Spas are not just your average hot tub importer. Our success has been built on recommendation’s from holiday industry professionals who have tried and tested our products.
We have the expertise to design you a high quality bespoke hot tub specific to your needs or we can supply you with one of our large range of next day delivery models designed specifically to cater for holiday industry requirements.
Just a few of our outstanding hot tub features include 4 hour (approx) heating times 24 hour chemical feeders, guest tamperproof controls ,economical running costs and maintenance free cabinets.
Other services we offer include- Leased finance packages (buy a hot tub from £25 per week), UK Next day delivery service for all of our products, An extensive range of chemicals and accessories, Spare parts, Service, repairs, advice and guidance, Proven excellent service track record, Peace of mind –
We are Bishta associates (British and Irish hot tub association)
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HOT TUB COVERS & FILTER CARTRIDGESSpaeuro Ltd
TELEPHONE
+44 (0) 1443 437915
MOBILE
+44 (0) 7825 080809
WEB
www.spaeuro.eu
CONTACT
Jon Hicks
ADDRESS
Penygraig Industrial Estate
Tonypandy
CF40 1HZ
PROFILE
Spaeuro Ltd was established in 2009 to offer support products to the hot tub industry. We manufacture and distribute hot tub covers and filter cartridges all over Europe.
In partnership with 2 of the worlds most successful manufacturers, Magnum Filters and Core Covers, we are able to offer flexible solutions to our clients problems.
We stock around 25000 filters at our warehouse/ factory near Cardiff. Our range of filters cover almost every make of spa sold in Europe. These filters are available on a next day delivery service.
Spa covers are usually made to order, but for customers with repeat orders we have an option to hold the cover in stock to reduce delivery times. Spaeuro are also able to supply replacement inserts to quickly repair damaged covers.
RCI International Supplier Reference Directory | 71
ELECTRICALStearn Electric
TELEPHONE
+44 (0) 1635 556600
MOBILE
+44 (0) 7415 253998
WEB
www.stearn.co.uk
DISCOUNT
Contact local centre
CONTACT
Mr Andrew Smith
ADDRESS
Head Office
Votec House
Hambridge Lane
Newbury
Berkshire RG14 5TN
PROFILESTEARN ELECTRIC is known as ‘The wholesaler’s wholesaler’. We are a national super distributor to the electrical industries wholesale and retail trade along with many other specialist businesses.As the proud preferred distributor to the Wyndham Group we will supply you real service from our 14 strategically placed distribution units:
Our Local Service includes: • Next Day Delivery • Best Prices • Massive Stocks • No Minimum Order • Knowledgeable Staff
Product Categories: * Lamps And Lighting * Wiring Accessories * Controls * Fire And Safety Equipment * Batteries And Torches * Space Heating * Focal Point Fires * Water Heating * Air Treatment * Home Entertainment * Catering * Major Appliances * Floor Care * Small Appliances * Telecoms * Garden Equipment
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CROCKERY, CUTLERY, GLASSWARESteelite International
TELEPHONE
+44 (0) 1782 821000
MOBILE
+44 (0) 7771 856481
WEB
www.steelite.com
DISCOUNT
ex factory pricing: less 50% on core Steelite International ranges and
Rene Ozorio Aura range and less 40% on all complementary ranges
CONTACT
Tracey Stevenson
ADDRESS
Orme Street
Stoke on Trent
ST6 3RB
UK
PROFILE
Steelite International is a leading manufacturer and supplier of tableware, cutlery and stemware.
Steelite International’s inspirational tableware is world-renowned. From classic plates and bowls to innovative and elegant service items, the company provides the complete range to suit all occasions and dining environments. Steelite International’s award-winning products combine stunning designs with durability and come complete with a five year edge chip warranty for maximum confidence. The company’s Performance and Distinction crockery ranges are complemented by designer porcelain ranges from Rene Ozorio and Cerámica Industrial Montgatina, innovative Creations glassware, as well as fine stemware and cutlery from its foremost partners Spiegelau, Hepp and Elia.
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TELEPHONE
+44 (0) 1923 810236
MOBILE
+44 (0) 7799 864324
WEB
www.teleadapt.com
DISCOUNT
5%
CONTACT
Sabu Picha
ADDRESSAxis 5Rhodes WayWatfordHertfordshire WD24 4YWUK
GUEST MEDIA & POWER CONNECTIVITYTeleAdapt Ltd
PROFILE
TeleAdapt - Keeping Your World Connected
TeleAdapt is the world’s innovator in designing guestroom products that help hotels keep their guests connected. Solutions include Ethernet connectors, audio/video connectivity devices, power adapters, and consumer electronics accessories that allow travellers to make the most of their portable devices and content while travelling. Today, TeleAdapt’s guestroom connectivity solutions can be found in over two million hotel rooms worldwide.
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TELEPHONE
+44 (0) 3331 000333
MOBILE
+44 (0) 7702 911814
WEB
www.thecloud.co.uk
DISCOUNT
Discounts / bespoke pricing available for multi site agreements.
CONTACT
Ian Horley
UK
ADDRESS4 Victoria Square St Albans Herts AL1 3TF UK
INTERNET & WIFI SERVICESThe Cloud Networks
PROFILE
The Cloud builds and operates WiFi networks across the UK and Europe to provide the mobile media experience that consumers want. The service delivers simple, fast and cost effective wireless broadband to millions of WiFi enabled smartphones, laptops and entertainment devices. The Cloud has exclusive commercial partnerships with retail, leisure, hotels, sports, transport, and entertainment and content partners to deliver its longer term vision of a connected society. We can offer a fully bespoke WiFi solution or we can look to utlise your current wireless infrastructure. This can be a stand alone WiFi service or as part of your hotel Sky TV package.
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TELEPHONE
+44 (0) 1934 833844
MOBILE
+44 (0) 7515 396520
WEB
www.urbancedarhottubs.co.uk
DISCOUNT
25-40% Depending on Model & Quantity Ordered
CONTACT
Antony Perry
ADDRESSUnit 1 Market Industrial Estate Yatton, Bristol BS49 4RF, UK
HOT TUBSUrban Cedar Hot Tubs
PROFILE
Urban Cedar specialise in the design & installation of contemporry Cedar Wood Hot Tubs. Based in Bristol the company offer a nationwide delivery, installation and mainence service. Established in 2002 this family run business has over 10 years expereince in the hot tub industry and pride itself on offering a quality product with excellent customer service.The award winning Urban Cedar range comprises ten plastic lined hot tubs, a bespoke solid wood model, swim spas, sail shades and garden furniture. We are the only company in the Uk to Exclusively offer these products which are designed by our in-house team. All hot tubs come with a 2 year onsite parts and labour guarantee.
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TELEPHONE
+44 (0) 1422 358525
MOBILE
+44 (0) 7841 065678
WEB
www.wilbyltd.co.uk/parkprotect
CONTACT
David Moffat
ADDRESS
Gordon House
17 Charles Street
Halifax
HX1 1NA
UK
INSURANCEWilby Ltd - Park Protect
PROFILEPark Protect is a business insurance policy specifically designed by Wilby Ltd for caravan & holiday home parks as well as residential parks. Wilby Ltd is an award winning, independent chartered insurance broker established in 1984 with 29 years of broking experience including many years experience in dealing with companies in the caravan park industry.
We have worked closely with one of the UK’s leading insurers to develop an insurance policy which is tailor made to fit the insurance needs of caravan and holiday parks.
In addition to this we also have a team of health & safety consultants who draw on our experience in the caravan park industry to offer tailor made health & safety and risk management solutions to parks including Health & Safety Policies, Risk Assessments, Play Area Assessments and more bepoke services.
Park ProtectThe business insurance solution for holiday & residential parks
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TELEPHONE
Josef Rankl +49 7231 4885 545 Bruno Schaeffner +49 7231 4885 550
Daniel Hellriegel +49 7231 4885 540
MOBILE
Josef Rankl +49 1727 316 167 Bruno Schaeffner +49 1727 316 166
Daniel Hellriegel +49 1727 316 165
WEB
www.wmf-hotel.de
DISCOUNT Flatware 30%, Holloware 25%, Service Trolleys 25% Discount for new projects/new Openings Flatware 37%, Holloware 32.5%, Service Trolleys 32.5%
CONTACT
Josef Rankl Bruno Schaeffner / Daniel Hellriegel
Europe APAC / Middle East
[email protected] [email protected]
ADDRESSWMF Hotel Eine Marke der proHeq GmbHA brand of proHeq GmbHCarl-Benz-Str. 1075217 Birkenfeld
Germany
KITCHENWARE & TABLEWAREWMF
PROFILE
Since 1853, WMF AG has been involved in manufacturing products for the hospitality industry, with an established reputation for quality and service. Products are created by internationally renowned designers and produced by the very latest environmentally-friendly manufacturing methods. The product range includes flatware, buffet equipment and chafing dishes, barware, and banqueting equipment. In addition WMF is a market leader in the manufacture of state-of-the-art fully automatic coffee machines with a team of engineers and full technical support. WMF can provide solutions for whatever the needs of your business and within contemporary or classic environments.
For further information on any of the Procurement Partner brands,
please contact [email protected] or if you would like to know how the
RCI Affiliate Access programme can benefit your resort,
please visit RCIaffiliates.com or contact [email protected]
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