Transform to the power of digital
Using Digital Tools to Unlock HR´s True Potential
“How to keep your feet on the ground, but head in the cloud“
January 28, 2014
Copyright © 2014 Capgemini Consulting. All rights reserved.
People & Performance supports Strategy Execution and secures Efficient HR
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Netherlands
Finland
Spain
Sweden
Germany India
Norway
Belgium
UK
France
US
Australia
Argentine
Supporting Strategy execution through People
‒ Talent and Competence Management
‒ Culture transformation and Change Management
Securing efficient HR Functions
‒ HR Operating Model: global, regional and local service delivery
‒ Efficient Shared Service Centers and benchmarking
People & Performance People & Performance Sweden/Finland
Partnership with MIT P&P Global practice network
Anna Karin Vernet Director / Head of People & Performance
Phone: +46 708 919560 E-Mail: [email protected]
Capgemini Consulting is the partner of the MIT in the study of digital
transformation
The objective is to understand how the “digital winners” are managing (or have managed) their digital transformation, starting from “brick and
mortar” and moving to a “digital company”, and to identify some guiding principles and best practices
Copyright © 2014 Capgemini Consulting. All rights reserved.
Talent has gone Digital…
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”Mobile devices now account for over one billion job searches.”
Source: 2012 Social Job Seeker Survey, Jobvite 2012
Copyright © 2014 Capgemini Consulting. All rights reserved.
… but not HR
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43%
Beginner Has started to be visible in social media. Majority of employee marketing and recruitment ads are posted on websites and traditional career sites.
31%
Conservative Limited use of social media. Use online recruitment tool that is integrated with HR system.
20%
Fashionista Using social recruiting techniques, with customized approaches based on the uniqueness of each platform, in all our employer branding and recruitment campaigns and as a way to interact with potential candidates.
6%
Digirati Using social recruiting and branding techniques based on same logic as internal tools for communication and development as way to interact and strengthen our brand.
Use of social media in employer branding and recruitment
59%
Beginner Mainly use face-to-face classroom training for learning and development.
18%
Conservative Complement face-to-face classroom raining with e-learning tools and webinar sessions.
18%
Fashionista Using several learning platforms with social features for peer learning and collaborative learning platforms with a broad access to interactive and social tools.
5%
Digirati Using e-learning modules with social features based for peer learning and collaborative learning platforms with features to share information and stories and learn from each other’s experiences.
Use of Digital Tools in Learning and Development
Source: Capgemini Consulting HR Barometer Survey 2013
Copyright © 2014 Capgemini Consulting. All rights reserved.
Digital offers innovative ways to attract, retain and engage talent
5 Source: Using Ditigal Tools to Unlock HR´s True Potential, Capgemini Consulting 2013
Increased Speed and Efficiency of Recruitment
Real-Time Insights and Accuracy
Enhanced Learning Outcomes
Increased Visibility and Brand Strength
Impact of Digital in HR
Copyright © 2014 Capgemini Consulting. All rights reserved.
What are the barriers holding back Digital in HR?
Current HR IT systems do not support the latest digital technologies
6 Source: Capgemini Consulting HR Barometer Survey 2013
Copyright © 2014 Capgemini Consulting. All rights reserved.
Lack of data-driven insights reduces HR´s ability to make informed decisions
Data-driven analytics and insights supports successful Talent Management
7 Source: Capgemini Consulting analysis 2013
Copyright © 2014 Capgemini Consulting. All rights reserved.
The road ahead starts with building top-management consensus…
Source: Using Ditigal Tools to Unlock HR´s True Potential, Capgemini Consulting 2013
Copyright © 2014 Capgemini Consulting. All rights reserved.
When upgrading the HR IT landscape, look for new solutions providing data, analytics and social tools ensuring seamless multichannel experiences and data-driven insights
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Social networks are enriching HRM processes
Social Networks
Systems integration is becoming essential across applications and platforms
Systems Integration
Cloud computing is gaining prominence with its user friendly interface and cost advantages
Cloud & SaaS
Multiple factors such as reduced total cost of ownership, are driving SaaS HRM adoption
Companies are encouraging use of personal devices
Mobile devices
Mobile devices are fast gaining acceptance with advent of mobile workforce
Gaming concepts have begun working their way into key HR functions
Gamification
Predictive analytics and big data are becoming prerequisites for building an integrated HRMS data warehouse
Analytics
Key Current Trends Key Emerging Trends
Source: ‘Top 10 predictions for HR technology in 2013’, IHRIM; ‘Trends 2010: HRM processes and applications’, Forrester, 09-12-2009; ‘Consolidation and innovation transform the HRM vendor landscape’, Forrester, 13-11-2012; Gamification – Impact on HR’, Talent Neuron, 05-06-2013
HR need to leverage on key current and emerging trends in HR IT
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5
3
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Vendors too are consolidating, to offer a comprehensive suite of HR solutions
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Thank you for your attention! Anna Karin Vernet
Copyright © 2014 Capgemini Consulting. All rights reserved.
Place your bets in the HR agenda - building on business challenges and people trends
Performance and profit Drivers - examples
Pe
op
le D
eve
lop
me
nt
Are
as
Business Challenges and People Trends - examples
Digital World Future Working
Cultivating Talent
Revitalizing Leaders & Managers
Transforming HR
Connecting People and Organizations
Cost Pressure War For Talent
Social collaboration for improved
engagement & innovation
Creating sustainable change
Attracting the right people by a cost
efficient approach
Increase competitiveness by securing strategic
competencies
HR process efficiency through a digitally
enhanced HR IT landscape
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Other
Other
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Source: People & performance framework, Capgemini Consulting 2013
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