Strategic Advisory Council
July 20, 2005
AgendaStrategic Advisory Council
July 20, 2005
Welcome/New Member Introduction
I. Strategic Technology Plan (STP) 2006-2008i. 2002-2005 IT Accomplishmentsii. STP Imperativesiii. Investment Strategiesiv. Governance Feedbackv. Endorsement of the STP 2006-2008
II. Wrap-up
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Welcome New Member
Gary Robinson
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Gary Robinson, Director, Washington State Department of Information Services (DIS)
The governor appointed Gary Robinson on February 16th as the director of the Department of Information Services. Gary served as acting director in 2001 and 2002, and most recently as the senior assistant director at the Office of Financial Management.
Gary began his career with Washington State as a member of the Committee staff of the House of Representatives and then the Senate. He next joined the administrative staff of the Parks and Recreation Commission and then moved to the Office of Financial Management (OFM). In addition, Gary has been a member of the Washington State Economic and Revenue Forecast Council, the Information Services Board, the Public Employees Benefits Board, and the Sentencing Guidelines Commission.
Gary was raised in Washington State. He received his Bachelor’s Degree from Pitzer College in Claremont, California and his Master’s Degree from The Evergreen State College. He has also completed the Program for State and Local Executives at the Kennedy School of Government.
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Approval of Minutes
September 23, 2004 SAC Meeting Minutes
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I. Strategic Technology Plan2006-2008
I. IT AccomplishmentsII. STP ImperativesIII. Investment StrategiesIV. Governance FeedbackV. Endorsement
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IT Accomplishments Overview of IT Accomplishments from 2002-2005
Presented by: David Martinez
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IT Accomplishments Highlights
Strategic Goals
Transparency/Accountability Goal
Risk Management Goal
Public Access/Customer Service
Goal
Efficiency Goal
IT AccomplishmentsIm
plem
enta
tion
Man
agem
ent
Plan
ning
Governance Project Oversight IT Risk ManagementTactical IT Investments IT Operations
SACBMCTMB
Project Review Board
2003-2005 Strategic
Technology Plan
Improved Budget Process
Monthly Monitoring
Project Management
Tools
Annual Reporting
Technology Qualifications
Report
Project Business
Cases
Quantifiable Business Case
IT Improvements(Please see the attached IT Accomplishments handout)
Established KC IT Policies, Standards
& Guidelines
IT Equipment Replacement
Plans
Security Vulnerability Assessment
Training
Corrected Security Vulnerabilities
Total Cost of Ownership
Agency Technology
Plans
Training
KC IT Policies, Standards & Guidelines
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STP Imperatives
Presented by: Ron Sims
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Imperatives
High level direction for prioritizing investments for the next three years.
We may not agree on the details, but we should find common ground to guide us into the budget process.
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Imperative #1 Technology investments will be prioritized for funding
consideration based on a compelling business case that considers the total cost of ownership for alternative solutions including operations, upgrades, replacement and disposal costs of equipment. The business case shall be aligned to the agency’s priority services as detailed in the agency’s business plans and/or operational master plans and as supported by the agency’s technology plan and the county’s strategic technology plan. Standardized management tools and practices, collaborative efforts to coordinate IT planning and/or service delivery, and other ways to provide more efficient and effective services will be encouraged.
Action Requested: Endorsement
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Imperative #2
All county agencies support an expansion of the county’s web site to increase public access to information and services and promote equal opportunity and healthy communities with appropriate privacy and security controls in place and the ability of agencies to control their websites.
Action Requested: Endorsement
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Imperative #3
Provide an appropriate level of IT support to enable all county agencies to comply with their responsibilities under King County’s Emergency Management Plan.
Action Requested: Endorsement
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Imperative #4
Provide an appropriate level of resources to ensure compliance with privacy and security regulations and county policies and to protect the county’s information assets, including personal and sensitive information, from threats: internal and external, intentional and accidental.
Action Requested: Endorsement
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Imperative #5
Provide an appropriate level of resources to conduct and support performance measurement activities related to the technology that supports county services and initiatives. This will provide important information for the county’s management and elected officials to improve decision-making regarding the use of technology to support delivery of services and ensure that departments stay focused on top priorities.
Action Requested: Endorsement
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Investment Strategy & Approach
Presented by: Bob Cowan
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Financial Situation Background
Structural deficit has not disappeared. Revenue growth rates lag behind expenditure
growth rates to maintain same service levels and is forecast to continue.
County has started significant initiatives to mitigate structural deficit, such as the annexation initiative.
2006 budget outlook is best in five years, primarily due to previous service level reductions.
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Budget Imperatives Ongoing need to realize efficiencies in the way the County delivers
services. In the absence of revenue enhancements, this is the most effective way for the County to fund new and expanded services.
New ways of doing business – including the use of technology -- must be examined and implemented where those improvements lead to efficiencies.
Agencies must be held accountable for promised efficiencies when business processes are changed or technology projects are funded.
County must minimize the institution of new programs which create a “bow wave” in future years.
Planning for future known costs where those costs are significant and unavoidable, e.g. increases in employer contribution rates for state retirement pension plans.
County should emphasize the benefits of county-wide technology projects and encourage the joint development of those projects.
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Investment Strategy
Invest in technology needs based on established prioritization criteria
Leverage technology investments by applying inter-agency and county-wide solutions where applicable
Establish performance measurement methods for technology projects to assure that planned efficiencies and other investment goals are realized
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Prioritization Criteria
Consistent with County Strategic Technology Plan Adequate funding for Strategic Technology Plan
imperatives Documented cost savings or cost avoidance Accountability and transparency Risk management Improvements to public and customer service and
access
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Technology Investment Funding Strategies
Utilize debt for large long life multi-year projects, allocating debt service to benefiting agencies
Establish and maintain dedicated short-term reserves for funding significant smaller duration projects (Transition Fund to create operational efficiencies and enable agencies to maintain service levels at lower costs)
Allow agencies to use operating funds within the constraints of available resources for agency-specific projects
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Significant Strategic Technology Projects
Law, safety and justice systems for courts, jail, health, public defense and Sheriff
County-wide security, business continuity and network infrastructure optimization
Unified payroll/human resources and financial systems
Major projects in elections and transit
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Initial Review of 2006 Budget Technology Requests
Additional funding for 10 existing technology projects (7 county-wide, 3 agency projects)
Funding for 35 new technology projects (5 county-wide, 30 agency projects)
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Governance Feedback
Presented by: David Martinez
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Governance FeedbackBMC/TMB members endorsed the 2006-2008 Strategic
Technology Plan with two qualifiers:
1. The IT Performance Measures and Investment Strategy sections were not available to be included in the draft version.
Status: The IT Performance Measures section has been completed and added to the STP. The revised section was presented to the BMC/TMB for their review on July 12th.
Status: The Investment Strategy section will be completed and include direction received today.
2. The Strategic Technology Plan 2006-2008 Reorganize Technology Functions objective was not endorsed because the Executive’s recommendation was not available.
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Endorsement Checklist
STP Imperatives
Strategic Technology Plan 2006-2008
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Follow-up Items
Complete the Investment Strategy section and incorporate into the Strategic Technology Plan 2006-2008.
Other action items?
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II. Wrap-up
Proposed agenda topics for next SAC meeting
Tentative date for next SAC meeting
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Strategic Advisory Council
Thank you for your support of King County IT Governance.
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