Customize your suite of service industry business software solutions.
Maximize your fleet’s profitability with tighter, denser routes – using our mobile routing and scheduling solutions.
Solutions you need to grow & manage your business
4375 Pineview Dr. Commerce Twp., MI 48390 Toll Free: 800.422.7478 l www.realgreen.com
2 www.RealGreen.com
Established 1984
Real Green Systems has owned and operated lawn care companies for over 30 years.
This experience has driven us to develop the #1 Service Industry Software in the nation –
Service Assistant!
Thousands of companies – worldwide – use Service Assistant. Each year we continue
to develop innovative technology and marketing solutions to help our customers manage
and grow their businesses in the most efficient, cost-effective ways possible.
When you choose Real Green Systems you are choosing a partner dedicated to
helping your business thrive.
Real Green Systems – Solutions to grow and manage your business!
4375 Pineview Dr. Commerce Twp., MI 48390 Toll Free: 800.422.7478 l www.realgreen.com
www.RealGreen.com 3
Table of ContentsSoftware:
Service Assistant™
Routing Assistant™
Measurement Assistant™
Customer Assistant Website™
Mobile Live™
Truck Assistant™
Quality Control Tools
Partnerships
Real Green Payment Processing
Marketing:
Marketing Assistant™
Automated Marketing Assistant™
Referral Assistant™
My Local Marketing™
Print & Design Services
Direct Mail & Marketing Lists
Posting Signs
6
11
13
15
17
21
23
24
25
26
28
30
31
32
35
38
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Our Mission
“To achieve success through the pursuit of excellence in customer and employee relations.”
Conferences
and Seminars
Your Real Green Systems customer experience, will benefit from attending several networking and educational events throughout the year. Hundreds of customers join us for our Users Conference – to network with other service industry professionals and meet one-on-one with our software technicians, business consultants, marketing professionals, and print experts. Attendees take full advantage of an extensive curriculum of software, business operation, and marketing training classes during the conference.
Strike Marketing Gold offers you the opportunity to meet with our marketing experts to develop an actionable marketing plan for the current and upcoming year. You will attend a series of personalized consultations and end the day with a marketing plan to grow your business during the months ahead.
Our business consultants also travel throughout the year – making customer care calls to make sure everything is running somoothly.
Welcome to Real Green Systems, creators of Service Assistant, the most comprehensive software suite in the service industry – designed to grow and manage your business. We have been providing easy-to-use, cross-functional business management and marketing tools since 1984!
Our innovative products have made us the leading software developers for service industries throughout North America. We help both large corporations and small companies grow with our turnkey solutions. The Real Green Systems team is continually improving and expanding our software and service offerings to provide customers with tomorrow’s technology and marketing solutions – today.
www.RealGreen.com 5
• On-site training• Toll-free support line• Online support and update downloads• Video Tutorials
Software can be complex and confusing, Real Green Systems products would not be complete without service after the sale.
We have one of the largest training and support staffs in the industry!
Offering
Training and Support
“After looking at all the programs out there, Service Assistant was the most thought out and capable system.”
– Kyle Owens, Florida’s Finest Pest Control
6 www.RealGreen.com
“Come join us in “the cloud” you’ll love the view of your business!”
Your Business on your time
• Complete Customer History
• Detailed Call Log
• Process Invoices & Payments
• Routing & Scheduling Mapping
• Marketing
• Robust Reporting
• Technical Support
• Personal Online Training
• And much more...
Service Assistant
– Hosted
Let your data come to you.
Download & Go!
Compatible with: PC’s and Android!
Apple Devices! Including iPads & iPhones!
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What is Service Assistant – Hosted Solution?Service Assistant is the foundation to any successful service-based business. It is accessible from your home, vehicle or office
with seamless 24/7 access. It works on any platform – from Apple to Windows. The software not only automates daily operations,
but it also helps with marketing! Service Assistant is the software solution to grow and manage your business!
Benefits• Remote access on any mobile device or desktop
• Detailed customer information
• Schedule unlimited programs and services
• Full and permanent account history
• Schedule mowing, snow plowing, pest control, virtually any service
• Detailed contact history (letters, marketing campaigns, and call log entries)
• Customized note fields
• User-defined call aheads
• Detailed property inventory, such as grass type, or common pests
• Specific service hold & cancel reasons
• Customer flag codes
• Account balance information
It’s all the Power of Service Assistant in a versatile, easy to use mobile package .
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Document Management in Service Assistant links all communications with the appropriate customer. It archives documents giving you added security. All documentation is trackable and easily retrieved. Scan paper documents using a scanner and link your document – saving on paper storage. Link any product, photo or landscape design directly to the customer.
Select one of the Master Documents
Click to record voice, scan, link a file, view, print, or email
Load customer correspondence you send on a regular basis
into Master Documents. With just a few clicks, create a
customized mail-merge document. Link it to the customer
and you are ready to print, or send an email.
The Document Manager and Master Documents make it easy to fill out
WDI/WDO or state regulation forms…
Let Service Assistant do them for you!
Service Assistant
– Hosted
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Customer service is the foundation of any successful service industry
business. Service Assistant offers a user-friendly, detail-oriented
contact management system, known as the Contact Manager. It
stores as much detail as possible, in an easy to read format, keeping
you current on prior contacts with
every customer.
Built-In Contact ManagementSales • Collections • Customer Service
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Load customer correspondence you send into Master Documents on a regular basis. With just a few mouse clicks, create a customized mail-merge document. Link it to the customer, and
you are ready to print or send an email.
• WDI / WDO Documentation (important for Pest Control)
• Estimate Cover Letters
• Customer Thank You or Referral Letters
• State Regulation Documentation
• Landscaping or Pest Service Contracts
• Service Confirmation Letters
Use the “Automatically Link” feature to link batch letters. For example:
PrePay or Renewal letters
Master Documents
Service Assistant
– Hosted
The Document Manager and Master Documents make it easy to complete WDI / WDO or state
regulation forms…
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Routing Assistant is an interactive routing and scheduling program that is integrated with
Service Assistant.
This program allows you to schedule the most efficient routes to save both time and money.
Features• Visual route designer
• Fully integrated with Service Assistant
• Printable maps
• Driving directions
• Exclusive smart-map technology
• Report visualization on maps
• Drag and drop route planning
• Use with active and marketing data
• User defined routes and territories
• Faster screen refresh to show idle times and highlight user-set speed thresholds
• Laser-sited geo-coding
Benefits• Increase production by making more stops per day
• Reduced fuel costs
• Improved "new driver" production
• Fast, automated routing
• Tighter, more efficient routes
Routing Assistant
Routing & Scheduling
12 www.RealGreen.com
Routing Assistant
Benefits• Increase production by making more stops per day
• Cut fuel costs
• Improve "new driver" production
• Eliminate time-consuming manual routing
• Reduce employee frustration
• Tighter, more efficient routes
Drag and Drop Auto-Routing!
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Routing Assistant Measurement Assistant
Measurement Assistant will increase efficiency and
estimate accuracy. It is accessible online 24 hours a day,
giving you the ability to create estimates anytime and in any
weather condition.
Measurement Assistant reduces time and cost
expenditures in acquiring new customers, and allows you to
give accurate estimates in seconds.
The integration with Service Assistant allows you to
capture property images and save them in Document
Manager for future use on marketing pieces.
Click, Click, Sold!Estimates in seconds
without evenvisiting the property
Left: Add or subtract any part of the parcel to ensure a more accurate measurement.
14 www.RealGreen.com
Measurement Assistant
Below: The navigation bar allows for quick measurements and functionality.
Benefits• High resolution aerial photography
• Measure anything on the photo by tracing with your mouse
• Designed for both residential and commercial properties
• Create custom customer documents
• Automated calculations
• Clearly marked parcel boundaries
• Use anytime, anywhere with internet connected computer
• Resize measurements
• Dynamically move, delete, reshape measurement area • with a click of your mouse
• Multiple address look-up
• Click to add address to your marketing universe
• Overhead and directional property views
Left: Measure a property in seconds with the Quick Measure function.
Below: Save images in Document Manager for future
use on marketing materials.
Save images in Document Manager for future use on marketing materials.
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Customer Assistant
Website
A Customer Assistant Website is the perfect addition for any business. This internet-based application brings your business online 24/7 – providing customers a convenient way to handle all aspects of their account. Customers are able to receive seasonal maintenance tips, upsell services and view account details, all in one place.
Registered customers can request additional services in the service feedback section.
Improve cash flow with past due reminders
Upsell feature generates new business
Benefits • Reduce phone calls by allowing customers to service their own accounts
• Reduce receivables with auto-pay and past due reminders
• Improve customer service and retention with 24/7 availability
• Stay up to date with daily data synchronization
• Allow customers to contact you
Measurement Assistant
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Customer Assistant Website
AutoPay ensures that payments will be received on time. Eliminate waiting for checks to arrive in the mail. It improves efficiency, by allowing your staff to spend less time on collection calls and past due billing.
In addition, customers are able to choose if they would like to pay as service is performed, or when the bill is due. Customers can even choose to prepay for the entire season!
Make your life easier with... AutoPay!
AutoPay is convenient, secure, and PCI compliant
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Mobile Live
Your business is as mobile as you are with…
Mobile Live is an Android-based application, which can be used on any Android 2.2 device or greater! It allows dynamic route updating and provides real-time vehicle tracking and time clock.
FeaturesNEW! Work Orders!• Live Dispatching• In Field Estimates• Live Truck Tracking• Turn-By-Turn Navigation + GPS• Precise Geocoding• Passive Tracking• Production Updates• Instant New Service Additions• Infield Upsells• Sales Messages• Time Clock• Call Log• Day-End Reporting• Customer Account Information• Voice-Activated Text Entry• WiFi Synchronization• Condition Images• Door-2-Door and 1-Step Sales• Hide/Reveal Pricing
Customer Assistant Website
mobileLIVE©
Benefits• Offer same-day service with in-field estimates
• Track truck speeds and plot them on a map
• Decreased route costs by reducing miles driven
• Manage your personnel more efficiently
• Track vehicle locations and compare them to scheduled routes
• Monitor application times
• Dispatch services to your technicians in the field
• Save money by increasing efficiency
• Increase production
• Reduce mileage, fuel and vehicle maintenance costs
• Respond to services call requests with closest technician
• Provide easy to read invoices with more detail and information
• Increase upsell potential
18 www.RealGreen.com
Now you can collect conditions from a property
and capture a photo of the problem area.
The image can then be printed on the estimate.
Leave general program and specific round
notes for the technician and provide custom
notes to the prospect or customer.
Estimates
Mobile Live
In-Field Estimates!Offer Same-Day Service!
Benefits• Quote prices
• Create estimate in-field
• Add new customers from field
• Print invoices for services/estimates
• Upsell based on conditions noted on the property
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Mobile Live
Collect information about the products that are applied, including the amount
of the product applied, the size of the area treated, the locations the product
was used, the method of application, the rate the method was applied and the
condition the product targets.
Benefits• Navigate to property
• Complete jobs by collecting data:
- products used
- start/stop times
- conditions note
- weather conditions
- print receipt for customer
• Save office data entry
• Increase customer communications
• Live truck tracking
• Increase customer retention
Features:• Add calls
• Make calls
• Assign Calls
• View customer contact history while in the field
• Send alerts/reminders in real time
• Inter office communications
Call Log
Production Data Entry
20 www.RealGreen.com
Mobile Live
A Work Order is different than a typical service
invoice. Work orders are setup as a line item billing
system. Most widely used in landscaping, this
feature is ideal for any business where itemized
billing is necessary.
Work Orders are a great way to bill complex, long-
term jobs by installment. All payments can be
applied to the same job and invoice, simplifying
your accounting.
Mobile Live’s work order screens look different.
Most obvious is the ‘hotbar’ at the bottom,
featuring PRODUCTS, CREW, and FEEDBACK. Note
that Mobile Live always has a Title Bar at the top to
inform you of exactly where you are in the system.
INTRODUCING
Work Orders!
This example of a completed Work Order from Mobile Live, printed to an HP100 Mobile Printer using form S-271. You can use any Multi-Purpose style form from Real Green (even custom forms –speak to our Print Department for more information).
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Truck Assistant
Experience tomorrow’s vehicle tracking today!
Your vehicles are your company’s livelihood. Knowing what’s
happening to these valuable assets while they’re on the road, and
out of your sight, is invaluable. Now, that knowledge and data are
at your fingertips.
Truck Assistant allows you to track and correct aggressive driving,
unscheduled stops and personal travel. Auto-alerts tell you when
scheduled maintenance is due and more.
Seeing your vehicles on a map is great. Being able to also see how
they’re being treated on the road is even better!
Maintenance Events
Vehicle Tracking Map
Vehicle Maintenance Text & Email Alerts
Online Reports
Reports are available online or printed for daily stops, overdue maintenance and completed maintenance, allowing you to monitor fleet operating costs.
22 www.RealGreen.com
One Source View all of your vehicles’ locations on a single page, including summaries of miles traveled per day, start and end fuel average miles per gallon, maximum speeds and more – by fleet or individual vehicle.
Satellite Map with Vehicle Locations
Truck Assistant
Road Map with Vehicle Locations
Multiple map views include weather tracking! See where your vehicles are in relation to the weather and know when to keep everyone working or “call it a day” – due to Mother Nature’s refusal to cooperate.
Experience built-in reliability Equip each vehicle in your
fleet with an OBD2 (onboard data) device. It collects data directly
from the vehicle and transmits it to Truck Assistant. In addition to
seeing where your vehicles are, the system allows you to view
completed stops, which ones remain and if any unscheduled stops
were made and for how long. See at a glance what maintenance
is due on each vehicle, monitor idle times – even gas levels.
Stay “in the know” Truck Assistant will send you text
or email alerts for overdue maintenance, exceeding maximum
speeds and excessive idle time – per your set parameters. These
parameters can be configured for your entire fleet or by individual
vehicle, with the easy to use dashboard. Adding new vehicles,
changing parameters, or deleting vehicles tracked is a snap –
using simple online instructions and screens.
Say “goodbye” to skipped vehicle maintenance
The system keeps track of all maintenance events and associated
costs – by vehicle. Know when to get oil changes, replace fuel
filters and rotate or replace the tires. Should you ever decide to sell
a vehicle, you will have its complete maintenance record for the
buyer to help close the sale.
Weather Map with Vehicle Locations
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Quality Control Tools
Agent Training: Improve phone etiquette by allowing agents to hear themselves.
Quality Assurance: Helps determine calls meet standards.
Quality Control: Can link any conversation right to the service that was discussed.
Security/Liability: A recording of a conversation can help if your business were to end up in a legal dispute.
Integration: Can be integrated with current phone system.
Bar Code Scanners — accurate, efficient and easy to useMake life easier with a Bar Code Scanner. Your staff will love the ability
to scan a work order number for quick data entry. Bar Code Scanners
are also great for Block Leading and inputting data collected in the field.
Personal Voice Recorder
Why Record Telephone Calls?
Benefits• Data Collection
• Production
• Estimates
• Invoices
• Block Leading
• Speedy Data Entry
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Partnerships
Integrated Tools & Partnerships to Advance Your BusinessReal Green Systems has partnered with other Service Industry businesses in an effort to provide you with a single solution for all business needs.
American Profit Recovery (APR) representatives know and closely follow regulations governing collection actions – giving you peace of mind that your collection activities are in total compliance. Their professionals will make sure you collect the money you are owed, thereby reducing severely past due accounts.
You’ll Profit From Our Difference!
Want to contact your customers and leave simple messages? Don’t have time? Global Connect does. Schedule daily call-aheads, upsell services, and perform “friendly reminder” payment collection calls.
Voice Messaging Services
Collections
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Real Green and Advanced Bancard Solutions provide your customers with powerful payment solutions. Give your customers a safe and secure solution so they can focus on their business. Online payments made easy.
Real Green Payment Processing
Convenient Online Payment Portal
Integrated Payment Processing
Transparent, Easy-To-Understand Billing
Straightforward, Competitive Pricing
Secure, PCI Compliant Transactions
PCICompliantAre your payment
processing fees a puzzle?
We can help.
Partnerships
Benefits• Easy-to-understand billing
• Peace of mind with PCI Compliant system
• Reduce inbound account maintenance calls
• Increase online service purchases
• Increase prepays
• Decrease receivables
Streamline Your Payment Process
Save Time and Money
Reliable and Secure
When you choose Real Green Payment Processing, you gain a trusted partner dedicated to making your payment processing the most secure, simple and worry-free part of your business.
Ask for your free rate comparison. We’ll compare your current fee structure to ours. You will better understand what you are currently paying for and discover how you can save.
26 www.RealGreen.com
Manage Your Entire Customer Life Cycle At RealGreen.Marketing it all starts with the data. We compile and manage your marketing data, customer data, product registrations, acreage data and much more. RealGreen.Marketing will manage your entire customer life cycle from marketing prospect to active customer – even lapsed customer through the use of status codes within our Marketing Assistant software. We even segment your data, making target marketing as simple as pressing a button.
Benefits• Data segmented by region, market and territory
• Eliminate marketing overlap
• Retain customer integrity – no more marketing
• From one dealer to another dealer’s customers
• Customer management
• Geocode data
Marketing Assistant
Territory ManagementTools to manage territories more effectively.
• Create marketing territories
• Manage inactive dealer and customer data
• Review territory potential
• Market share defined per segment by region, marketing territory
• Mapping tools
Marketing Demographics Dealer marketing tools to dial into the right prospects for the right promotions.
• Demographics
• Mapping
• Customer Profiling
• Marketing Data
• Data Cleansing
Strategic PlanningOur advanced strategic planning tools help you make informed decisions on when to split territories, add in dealer expansion, or replace under-performing dealers.
• Identify under-performing territories
• Identify new markets
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Territory ManagementTools to manage territories more effectively.
• Create marketing territories
• Manage inactive dealer and customer data
• Review territory potential
• Market share defined per segment by region, marketing territory
• Mapping tools
Marketing Assistant
Media Options RGS Marketing can manage a full suite of marketing options for your dealer network.
• Direct Mail • Print Advertising• Social Media• Local SEO• Mobile Marketing• Referral Systems• Email and Text Marketing Programs• Tracking Numbers • Pay-Per-Click• Online Reputation• Review Builder
Budgeting ExpendituresAutomatically track all marketing expenditures for a dealer against their budget.
• Manage dealer co-op marketing budgets• Provide co-op approved marketing options
Tracking Stats & OrdersOur marketing dashboard gives you instant access to order status.
• Track Direct Mail• Order History• Web Statistics
Marketing AnalyticsPost campaign marketing analytics.
• Cost Per Sale• Click Through Rates• Track Trends• Call Logs• Closed-Loop Analysis
Manage Your Data – Control Your Universe!
Get great reviews, while increasing search ranking and
social media popularity
abc Mowers & Equipment
28 www.RealGreen.com
Automated Marketing Assistant
Service Renewal Emails
Payment Reminder Emails
This easy-to-use program requires a one-time setup in Service Assistant, after which the Auto-Executed Communications will utilize the data synchronization between Service Assistant and your Customer Assistant Website (CAW). Emails and letters are auto-generated and mailed based on triggers – gathered from daily data input by your production, office, and sales teams.
Now you can win back customers,
increase retention and gain
customer loyalty with
over 27 auto-generated communications! When data is added to Service Assistant, it automatically processes the information into a format that is easily electronically or physically mailed to and understood by your customers and prospects.
You only subscribe to the communications you want to send out and are only billed for the communications that are actually sent.
Over 27 set it and forget it customer
communicationsLet Real Green Systems make customer communication a snap with Automated
Marketing Assistant – an automated email, letter generation and mailing
program that takes the work out of customer communications
2 New Auto-Executed Em
ail Connections!
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After Service Emails
Automated Marketing Assistant
Connect with your customers wherever they are with a complete line of automated email communications!
Before Service Emails
Cancel Emails
Communications include:NEW! Payment Reminders (up to 4 emails in series)
NEW! Service Renewals
Cancels via drip process (up to 4 emails in series)
Estimate Follow Ups (up to 4 emails in series)
Rejected Estimates (up to 4 emails in series)
Before Service - Now use as a call-ahead feature!
After Service
Condition Codes
Estimates Not Sold
New Sale Confirmation
Prepays
30 www.RealGreen.com
“Share your marketing message
with the click of a button”
What is Referral Assistant? It is the smart, easy way to grow! Your existing customers are your strongest business advocates. Referred customers are proven to be more loyal – improving retention. Referral Assistant puts those customers to work by promoting your business and rewarding them for successfully doing so!
The key to a successful referral marketing system is making it easy for your customers to refer you! Web-based promotions provide a simple, efficient way for you to reach your customers with your referral offers. Utilizing e-mail and popular social networking sites your customers can refer others to your business almost instantly – sharing information with the click of a button to spread your marketing message.
Referral Assistant gives your company a variety of ways to reach your customers with your referral message.
Company to Customer:• Customer Assistant Website (CAW)
• Auto Populated Before & After Service Emails
• Custom Invoices
• Direct Mail Campaigns
• Nature Notes
• Postcards & More
Customer to Friends & Family:• Social Media Outreach
• Auto-Populated Before & After Service Emails
• Facebook, Twitter, Google+, Yahoo
• Printed Coupons
• Automated Marketing Letters
• Custom Invoice Coupons & More
Referral Assistant
Local Marketing Optimization
Whether you’re a small business or large franchise
operation, traditional search engine optimization (SEO)
is like using a butcher knife to remove a splinter in your
finger. What you really need is a pair of tweezers and
a sharp eye. That is what My Local Marketing does for
your SEO. It drills down to your local area or a particular
franchise’s local area, and makes sure you get found
in local searches.
In addition to getting found in local searches, your
company will benefit from industry specific social media
posts, customized print materials, text marketing, email
marketing, and more – all targeted to bring more local
traffic to your website or storefront. After all, the fastest
way to grow your business is by advertising in your
own neighborhood.
Benefits• Consistently branded local web presence
• Blog updates
• Mobile responsiveness
• Local search exposure
• Reputation building with online reviews
• Text messages to stay in front of your customers
• Regular social posts: viral, daily specials and custom
• Ways to encourage multiple visits or orders
• Loyalty rewards for increased customer retention
• Incoming call monitoring and tracking
• Monthly call reports
• Email notifications to recorded calls
• Website Google Analytics (on request)
Features• Locally Optimized Web Page
• Mobile Interface
• Online Reputation System
• Text Messaging Engagement
• Digital Coupons
• Social Media Program
• Referral Program
• Customer Loyalty Program
• Analytics and Reporting
My Local Marketing
32 www.RealGreen.com
Print & Design ServicesReal Green is your Service Assistant forms and printing resource. We have the industry’s largest variety of business forms and marketing pieces in stock.
There are three ways to order for your convenience:
Call, fax or order online for 24-hour a day service
1 Bar coding increases speed and accuracy during data entry
2 See what services the customer has scheduled for current season
3 Up to 14 lines of customer history
4 User defined call aheads and notes to the technician
5 Print up to three services on one invoice
6 New larger area for notes and recommendations to the customer
7 Upsell additional services on invoice
8 Box corresponds with upsell message
9 Customize with your logo
10 Address info will show through an outbound or return window envelope
11 Show remit balance that includes previous balance and any discounts
12 Large area for customer feedback
13 Handwritten notes are transferred clearly to the back
1. Fold it 2. Write it 3. Tear itSimply fold over the top portion to align notation areas.
Notes are transferred to the back quicklyand clearly.
Remove the top portion for the office and give the rest to the customer.
Don't write it twice!
(Invoice L-5306 back)
REM
IT S
TUB
CUST
OMER
SEC
TION
TECH
NICI
AN S
ECTI
ON
(Sample invoice L-5306 printed from Service Assistant©)
5
3
6
7
4
2
1
8
9
11
10
12
13
All Forms are In Stock and Ready to Ship
All invoices and statements are available in a variety of colors!
DATE
TIME
SERVICE INVOICE
SERVICE ADDRESS:
CUSTOMER #:
PLEASENOTE
SENDPAYMENT
TO:
THANK YOU FOR ALLOWING US TO SERVE YOU, PLEASE KEEP THIS PORTION AND RETURN BOTTOM STUB WITH PAYMENT
©2008. COPYRIGHT REAL GREEN SYSTEMS L-202 6/08
DATE
TIME
SERVICE INVOICE
SERVICE ADDRESS:
CUSTOMER #:SPECIALIST:
PLEASENOTE
SENDPAYMENT
TO:
THANK YOU FOR ALLOWING US TO SERVE YOU, PLEASE KEEP THIS PORTION AND RETURN BOTTOM STUB WITH PAYMENT
AMOUNT CHECK NO.
©2008. COPYRIGHT REAL GREEN SYSTEMS 6/08 L-205
DATE
TIME
SERVICE ADDRESS:
CUSTOMER #:SPECIALIST:
© 2008 COPYRIGHT REAL GREEN SYSTEMS
PLEASENOTE
SERVICE INVOICE
SENDPAYMENTTO:
THANK YOU FOR ALLOWING US TO SERVE YOU, PLEASE KEEP THIS PORTION AND RETURN BOTTOM STUB WITH PAYMENTCHECK NO.
AMOUNT
L-201 01/08
www.RealGreen.com 33
Print & Design Services
Pre-Pay Letters A successful Pre-Pay Letter campaign generates valuable cash flow in the off-season. Choose from our large variety of stock forms or let us design a customized letter for you.
STATEMENT
PLEASE INDICATE PAYMENT AMOUNT & CHECK NUMBER
Description Ck # / Inv # Date Amount Tax Balance
ACCOUNT STATUS: PAST DUE
© 2006 Real Green Systems. All Rights Reserved
AMOUNT CHECK NO.
PLEASE RETURN THIS PORTION WITH YOUR PAYMENT. BE SURE ADDRESS SHOWS THROUGH WINDOW.
CUSTOMER #
PLEASE REMIT
Printed
RG S-255
Customer #Printed 10/04/06 320090
Super Green Lawn Care
Jerry Smith2475 WashingtonOwosso, MI 48867-1023
PRESORTEDFIRST-CLASS MAILU.S. POSTAGE PAIDWALLED LAKE, MI
PERMIT NO. 21
488671023759|
,
8601 Boulder Ct.Walled Lake, MI 48390
Phone: (800)800-LAWN
URGENT ACCOUNTINFORMATION ENCLOSED
Previous Balance was $0.00
92 - 12061 - 9146 - 6031 - 4516 - 30Current Over 121days days days days days days
55.2655.2660/82/30264221noitacilppAgnirpSylraE50.4605.160/30/50EGRAHCTSERETNI05.155.26-60/30/505815!uoYknahT-tnemyaP50.4655.2660/30/50632331noitacilppAgnirpSetaL55.5605.160/80/60EGRAHCTSERETNI01.82155.2660/80/60811241noitacilppAremmuSylraE01.82100.060/32/60027441noitaulavEytreporP55.5655.26-60/21/705725!uoYknahT-tnemyaP01.82155.2660/71/70943251noitacilppAremmuS06.92105.160/62/70EGRAHCTSERETNI
$129.60Please Remit
Billing Address
Please pay upon receipt. 1.5% interest charged on all accounts over 30 days. Thank You.
BALANCE IS OVER 60 DAYS OLD!! PLEASE SEND
PAYMENT TODAY!!
Super Green Lawn Care
Walled Lake, MI 48390
10/04/06
320090
$129.60
For your convenience, service continues from season to season. For a change in service, please call our office.
For your convenience, service continues from season to season. For a change in service, please call our office.
Charge my:
Card #:____________________________________________________
Signature:__________________________________________________
Exp:____/____
Jerry Smith2475 WashingtonOwosso, MI 48867-1023
2475 Washington
Owosso, MI 48867-1023
Service Address:
8601 Boulder Ct.
Just a friendly reminder.....
Our records indicate that we have not received payment for the service performed last month. We realize that this mayhave been an oversight and hope you don't mind us bringing it to your attention.
If you have any questions concerning your account, please feel free to contact our office 248-360-5296.
Dear Jerry Smith,
Includes Customized Message or Upsell Offer!
Cancel/Reject Letters Add this successful mailing campaign to your marketing program. Mail in the fall or early spring to canceled/reject customers.
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K-531DM 00254509©2012 COPYRIGHT REAL GREEN SYSTEMS K-531DM 00254509©2012 COPYRIGHT REAL GREEN SYSTEMS
Suite 123
Prepay PricePrepay PricePrepay PricePrepay PricePricePrice
$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85
$168.85$168.85$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41FREEFREEFREE
$160.41$160.41$160.41$160.41$160.41$160.41Early Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertSummer FertilizationSummer FertilizationSummer FertilizationSummer FertilizationLate Summer FertilizationLate Summer FertilizationLate Summer FertilizationLate Summer FertilizationSolu-Cal (Lime)Solu-Cal (Lime)Solu-Cal (Lime)Solu-Cal (Lime)Solu-Cal (Lime)Fall Pre EmergeFall Pre EmergeFall Pre EmergeFall Pre EmergeFall Pre EmergeLate Fall Pre-EmergeLate Fall Pre-EmergeLate Fall Pre-EmergeLate Fall Pre-EmergeLate Fall Pre-EmergeLate Fall Pre-Emerge Free ApplicationFree ApplicationFree ApplicationFree Application
Walled Lake MI 48390
Yes!$962.46Enclosed is my check for
Yes!
Kenny Brown900 Deep Gap RdJackson, TN 38301 1501
23638Customer number:
One Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In Full
Charge my:
Card #:______________________________________
Signature:____________________________________
Exp: _______/________
962.46
$219.49
02/28/11Expires on
gives you adiscount off regular service
$
for one full year
It's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's why Green Valley Green Valley Green Valley clients clientsare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onyour lawn too.your lawn too.your lawn too.
Act today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andmoney!money!
With Green ValleyGreen ValleyGreen ValleyGreen Valley, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do issay "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-422-7478422-7478422-7478 or visit us at or visit us at or visit us at or visit us atwww.greenvalleygreenvalleygreenvalleygreenvalleygreenvalley.com
%"$&*!!)-!'##'!!-)##%)!'')!1
Security Code:__________
Your prepayment of
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www.www.greenvalleygreenvalleygreenvalleygreenvalleygreenvalley.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W
Save! $219.49Save! $219.49Save! $219.49Save! $219.49
Expires onExpires onExpires on
4375 Pineview4375 Pineview4375 Pineview4375 Pineview
(800) 422-7478800) 422-7478800) 422-7478800) 422-7478
23638 23638 23638 23638Customer number: Customer number: Customer number: Customer number: Customer number: Customer number:
02/28/1102/28/11
01/27/1201/27/12
ON YOUR LAWNON YOUR LAWNON YOUR LAWNON YOUR LAWNMAINTAINER CAREMAINTAINER CAREMAINTAINER CAREMAINTAINER CARE
ACT NOW!ACT NOW!ACT NOW!
Suite 123Suite 123Suite 123Walled Lake, MI 48390Walled Lake, MI 48390Walled Lake, MI 48390Walled Lake, MI 48390
Big SavingsBig SavingsBig SavingsBig SavingsBig SavingsBig SavingsBig Savings on a weed freeon a weed freeon a weed freeon a weed freeon a weed freelawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.
PRSRT STDPRSRT STDU.S POSTAGEU.S POSTAGE
PAIDPAIDRGSRGS
4375 Pineveiw
FAFTAAATTFFFTAFAFTDDFFFFFFDTDFDTTTTADTADAFTDTFDDFFFAFFAATTTFADDDFFADTTAAAA
Kenny BrownKenny BrownKenny BrownKenny BrownKenny Brown900 Deep Gap Rd900 Deep Gap Rd900 Deep Gap Rd900 Deep Gap Rd900 Deep Gap RdJackson, TN 38301 1501Jackson, TN 38301 1501Jackson, TN 38301 1501Jackson, TN 38301 1501Jackson, TN 38301 1501Jackson, TN 38301 1501
0000001 , 0000010000001 , 0000010000001 , 000001
Please bill me as services are performed!Option 2: I want to sign up and receive one FREE service.
Option 1: I want to Prepay and save an additional 5% plus one FREE service.
Print & Design Services
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Print & Design Services
Affordable & Customizable• Brochures• Estimate folders• Postcards• Business cards• Nature Notes• Leave behind flyers
• Discount cards• Technician notes• Thank you notes• Door hangers• Logo creation• Forms• Lawn Posting Signs
Design. Create. Deliver.
Please return this survey card
with your invoice remittance.
My name is _____________________________ and I am your lawn technician. I will
work hard to give you great customer service and most importantly, a beautiful lawn.
Please take the time to fill out this survey so I can make any improvements to your
service. If at any time you have a question, feel free to contact me at 618-254-8300.
Please leave me a message if I am unavailable and I will return your call at my earliest Thank You for Your Business!
convenience.
Thank you for your business!
To better serve you, please provide us with your feedback: 1 is Poor/5 is Excellent.
How do you rate the quality of your lawn?
1 2 3 4 5
How do you rate the overall quality of your service? 1 2 3 4 5
How do you rate your service technician?
1 2 3 4 5
Would you recommend us to your neighbor or friend? qYes qNo
How can we improve our service? ___________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
www.countryclublawnandtree.com1-618-254-83001-618-254-8300
My name is John L. Smith and I will be taking care of your lawn this year. I will work hard to give you great customer service and most importantly, a beautiful lawn. If you need anything or would like to speak with me, please call 1-888-555-1234. I am in the field most of the day however; you can feel free to leave me a message and I will return your call as soon as possible.
www.companywebsite.com
Please return this survey card with your invoice remittance.
To better serve you, please provide us with your feedback: 1 is Poor/5 is Excellent.How do you rate the quality of your lawn? 1 2 3 4 5How do you rate the overall quality of your service? 1 2 3 4 5How do you rate your service technician? 1 2 3 4 5
Would you recommend us to your neighbor or friend? qYes qNoHow can we improve our service? _____________________________________________________________________________________________________________________________________________________________________________________________________________________
Thank You for Your Business!
1-888-555-1234
VelVet lAWNS BASIC PROGRAM Full year with six (6) applications including:
eARlY SPRING APPlICAtION •Early spring special slow-release fertilizer
lAte SPRING APPlICAtION •Late spring fertilizer, pre-emergent crabgrass control #2 & broadleaf weed control
eARlY SUMMeR APPlICAtION •Early summer fertilizer & broadleaf weed control as needed
lAte SUMMeR APPlICAtION •Late summer fertilizer & broadleaf weed control as needed
eARlY FAll APPlICAtION •Early fall fertilizer & broadleaf weed control as needed
lAte FAll APPlICAtION •Late fall fertilizer & broadleaf weed control as needed
VelVet lAWNS PReMIUM PROGRAM Full year with eight (8) applications including:
Six (6) applications as outlined in the Basic Program, PlUS:
GRUB CONtROl •Guaranteed grub preventative (applied at the same time as the early Summer Application)
CORe AeRAtION & SeeDING •Mechanical process reduces soil compaction, allowing more oxygen to the root system to promote new seed germination (applied at the same time as the early Fall Application)
Velvet LawnsYour local lawn care provider
ADDItIONAl PROGRAMS:tRee AND ShRUB CARe• (6 applications) Keep your trees and shrubs in perfect health with our 6 application program. Enhance root development and reduce stress with our deep root fertilizer. We will also monitor and treat when appropriate your trees and shrubs for any disease and insects.
ANt, FleA & tICK PROGRAM• (3 applications) Controls surface-feeding insects such as ants, fleas, ticks, chinch bugs, sod webworms & deer ticks
PeRIMeteR PeSt PROGRAM• (4 applications) We apply an insect spray around the border of your home to prevent crawling insects entering from the outside, such as roaches, spiders, crickets and earwigs.
FUNGICIDe CONtROl• (3 applications) Reduce brown patches in the summer months with a fungicide application. We will provide this service in June, July or August.
ADDItIONAl SeRVICeS:CORe AeRAtION & SeeDING •Too much thatch can choke your lawn to death-we will perform a core aeration service to reduce soil compaction and allow more oxygen to get to the root system which will lead to new seed germination. We will apply this at the same time as the Early Fall Application (Put this in place of the Core Aeration and Seeding under the Velvet Lawns Premium Program)
GRUB CONtROl •Guaranteed grub preventative (applied at the same time as the Early Summer Application)
lIMe APPlICAtIONS •Provide a better growing environment for your lawn and improve the effectiveness of the fertilizer with a lime application to balance your soil pH. We also include free soil testing to determine the amount of lime and number applications need to properly balance your soil’s pH.
Velvet Lawns Service ProgramsLet us put our experience to work for you! We promise to keep your lawn thick, green and beautiful with one of our two lawn programs. We offer the Velvet Lawns Back Program with includes 6 applications or the Velvet Lawns Premium Program that includes 8 applications. Each program will be customized to your lawn’s specific needs. We also offer free service calls in between applications.
VelVet lAWNS SeRVICe PROGRAM BeNeFItS
Professional service customized •to your lawn’s specific needsFree service calls between applications •(for full-service customers)Free soil pH testing for your lawn•Prepay for your programs and save• *
*Call For Details
Tech Notes
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Real Green Systems Provides Industry–Specific
Marketing Materials to Grow Your BusinessLet us take care of all your printing needs! The Printing and Design Specialists at Real Green Systems
provide high quality, custom pieces.
We take pride in the fact that our customers have come back time and time again since 2001. It is our job to make you look good. If you can think of it, we can create it!
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Mr. Zubin Rivetna #876495370 Fox Ridge CirWest Bloomfield, MI 48322
(248)788-0815
BillH. MarkMarkHowardPaulRonaldPeterDanielNawarMarshaSalman
5441 Langlewood Dr5350 Langlewood St5305 Langlewood Dr5306 Kingsfield Dr5275 Kingsfield Dr5203 Forestdale Ct5517 Kingsfield Dr5149 Kingsfield Ct6141 Oak Trail Dr5877 Perrytown Dr
Mr. Zubin Rivetna #876495370 Fox Ridge Cir
5180-887)842(22384 IM ,dleifmoolB tseW%"$&*!
5441 Langlewood Dr5350 Langlewood St5305 Langlewood Dr5306 Kingsfield Dr5275 Kingsfield Dr5203 Forestdale Ct5517 Kingsfield Dr5149 Kingsfield Ct6141 Oak Trail Dr5877 Perrytown Dr5791 Mill Pond Ct
www.RealGreen.com 35
Direct Mail
Get the most up-to-date and accurate lists
from Real Green SystemsWe supply you with Marketing Data, New Homeowners,
First Connect with phone numbers, update and verify your cancel and reject listings.
Don’t have time? Let us do the work for you?
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©2009 COPYRIGHT REAL GREEN SYSTEMS
We Want You Back!
We Promise You
a Beautiful Lawn
K-260 10/09
SAVE!SAVE!Act Now and
Targeted, cost-effective Direct Mail marketing continues to be the leading method for gaining new customers. A direct mail campaign makes a personal connection other campaigns can’t match.
Add New Customers with a Direct Mail Campaign
Real Green Systems has developed a process to make direct mail as easy as possible- Using the marketing data gathered in Service Assistant. You sit back and relax while we Print–Fold–Stuff–Stamp–Mail your piece for you. Keep track of your direct mail with our exclusive online tracker.
We treated theseLawns in your area
Call Today!913-894-9250
Your Special Offer!
www.qualityallcare.com
First Treatment
FREE!A $57.00 Value
New Customers OnlyOffer Expires 5/27/2011
Offer # 207026
8900 W 48th St8904 W 48th St8907 W 48th St8910 W 48th St8913 W 48th St
Check out our neighborhood
lawn care special
We were in your
neighborhood this week
Quality All-Care Lawn Service
P.O. Box 210
Bonner Springs, KS 66012-0210
FIRST CLASS
PRESORTED
U.S. POSTAGEPAIDRGS
First Treatment
FREE!A $57.00 Value
New Customers Only
Offer Expires 5/27/2011
Offer # 207026 1,
Current Resident
8601 Boulder CT
Walled Lake, MI 48390
AAFTATFDDTTTDTFTTTFDFAFAFFFFTFAFFF
ATTDADTDDDDFAAAADFAADTTFTFTATTF
Application *
Cust. # 96762
Green Valley4375 PineviewWalled Lake, MI 48390
50% Off First
Discount Price $24.75Regular Price $49.50
Family Owned-Plano BasedTIRED OF WEEDS?
PresortedFirst Class
U.S. PostagePAIDRGS
DATAADTTTDTADATFDDFDAAFDDDTDTAFAAFATTDTTTTTDFDFTFAFDTTTFTDADFTTAT
Jeanne HowatOr Current Resident3804 Dalston LnWalled Lake, MI 48390
1,000001
Application *
Cust. # 114863
Village Green3326 Shield LnGarland, TX 75044
50% Off First
Discount Price $24.75Regular Price $49.50
Family Owned-Plano BasedTIRED OF WEEDS?
PresortedFirst Class
U.S. PostagePAIDRGS
FATADTFDFTFTTDTADTFDTAFFTTAFTADATTFADDFTATDDTAFAATTTADFATTFTTDAFA
Stephanie LeighOr Current Resident2105 Woodbury PlRichardson TX 75082-3243
483,000003
Application *
Cust. # 113650
Village Green3326 Shield LnGarland, TX 75044
50% Off First
Discount Price $24.75Regular Price $49.50
Family Owned-Plano BasedTIRED OF WEEDS?
PresortedFirst Class
U.S. PostagePAIDRGS
DTAADFTDTATAFDDDFDADFFAFTAFATDAFDFDDTAFFAFFADDFTDAAFAATDDFAFDADAF
Kevin HerringOr Current Resident2672 Carnation DrRichardson TX 75082-4218
965,000003
Application *
Cust. # 69107
Village Green3326 Shield LnGarland, TX 75044
50% Off First
Discount Price $22.25Regular Price $44.50
Family Owned-Plano BasedTIRED OF WEEDS?
PresortedFirst Class
U.S. PostagePAIDRGS
AFTTFATDADFATAFAADFADFFFTTTDFATAAATDDDDTFFTDTTTFFTTDAAAAFAFFADTTT
David McCamentOr Current Resident5717 Meadowhaven DrPlano TX 75093-8556
1447,000004
Application *
Cust. # 96762
Green Valley4375 PineviewWalled Lake, MI 48390
50% Off First
Discount Price $24.75Regular Price $49.50
Family Owned-Plano BasedTIRED OF WEEDS?
PresortedFirst Class
U.S. PostagePAIDRGS
DATAADTTTDTADATFDDFDAAFDDDTDTAFAAFATTDTTTTTDFDFTFAFDTTTFTDADFTTAT
Jeanne HowatOr Current Resident3804 Dalston LnWalled Lake, MI 48390
1,000001
Application *
Cust. # 114863
Village Green3326 Shield LnGarland, TX 75044
50% Off First
Discount Price $24.75Regular Price $49.50
Family Owned-Plano BasedTIRED OF WEEDS?
PresortedFirst Class
U.S. PostagePAIDRGS
FATADTFDFTFTTDTADTFDTAFFTTAFTADATTFADDFTATDDTAFAATTTADFATTFTTDAFA
Stephanie LeighOr Current Resident2105 Woodbury PlRichardson TX 75082-3243
483,000003
Application *
Cust. # 113650
Village Green3326 Shield LnGarland, TX 75044
50% Off First
Discount Price $24.75Regular Price $49.50
Family Owned-Plano BasedTIRED OF WEEDS?
PresortedFirst Class
U.S. PostagePAIDRGS
DTAADFTDTATAFDDDFDADFFAFTAFATDAFDFDDTAFFAFFADDFTDAAFAATDDFAFDADAF
Kevin HerringOr Current Resident2672 Carnation DrRichardson TX 75082-4218
965,000003
Application *
Cust. # 69107
Village Green3326 Shield LnGarland, TX 75044
50% Off First
Discount Price $22.25Regular Price $44.50
Family Owned-Plano BasedTIRED OF WEEDS?
PresortedFirst Class
U.S. PostagePAIDRGS
AFTTFATDADFATAFAADFADFFFTTTDFATAAATDDDDTFFTDTTTFFTTDAAAAFAFFADTTT
David McCamentOr Current Resident5717 Meadowhaven DrPlano TX 75093-8556
1447,000004
Family Owned-Plano BasedTIRED OF WEEDS?
Cust. # 114863
2212 Primrose Dr2011 Primrose Dr3205 Wareham Cir1824 Waterford Ln2005 Saint Andrews Dr
50% Off FirstApplication *
Discount Price $24.75Regular Price $49.50
(800) 422-7478
GreenValley.com*With a minimum 8 visit program
Sally Greenor Current Resident4375 Pineview DriveCommerce Twp, MI 48390
Print & Design Services
36 www.RealGreen.com
Direct Mail
Real Green Systems Direct Mail department can help you navigate
the EDDM process and provide effective, custom promotional
pieces! With Every Door Direct Mail, you choose the postal routes
you want to mail promotions to. We can help you choose the routes
that will reach your target audience. Our team will then design, print
and deliver your finished piece to the post office.
EDDMs are designed and mailed for one low price. There are no
lists to purchase or maintain – you simply tell us your preferred
postal route, develop an offer and approve the final artwork. We
take care of the rest.
Every Door Direct Mail (EDDM) – The Fast, Easy, Economical Way to
Reach Your Audience!
8601 Boulder Ct.Walled Lake, MI 48390
*****************ECRWSS****
Residential CustomerLOCAL POST OFFICE
PRSRT STDECRWSS
U.S. POSTAGEPAIDRGS
800-422-7478 • www.greenvalley.com
Green Valley
Call for details
SAVE 50% on your grass seed!
This offer includes:• No spread fee• Unlimited amount of seed used• Savings of $65 per bag of seed
We Accept All Major Credit Cards
To order this product and more, please contact Direct Mail today at: 800-422-7478. Hit option #4
800-422-747
8 • www.gree
nvalley.co
m
Our program includes: Lime & Gypsum, Humus, Special Organic
Fertilizers, Soil C
onditioners, Iro
n, Pre-emergent, Fungicides, Broad
Leaf Weed Control, G
rub Control and Tree & Shrub Care
Get 33% more out of
your 20
13 lawn program
by
Aerating y
our lawn onc
e in the Sprin
g!.
• Improved Root Structure and Depth
• Fertilizer and water Retention
• Growth and Color Stimulation
Our new and existing customers will get Spring
Aeration at 25% savings!
SAVE 50% on your grass seed!
IT MAKES SENSE! IT WORKS! AND IT KEEPS A LITTLE MORE GREEN IN YOUR POCKET!
www.RealGreen.com 37
Direct Mail
Real Green Systems has partnered with several top list
providers to supply you with the most up-to-date and
accurate lists available. We process and provide the data
for easy upload into Service Assistant.
Your marketing data is only as good as the last time you
updated it! National statistics show that 18% of home
owners move each year. If you have not updated your
data in the past 2 years, it is over 36% inaccurate!
Increase your marketing dollars power by mailing to an
updated list. We’ll do it for you.
Measurement Assistant Picture MailerImpress potential customers with this one of a kind piece! Using Service Assistant and Measurement Assistant you can capture your potential customer’s home image. We will then link this data to a customized letter, print, fold and mail.
• Single Family Dwellings
• New Homeowners
• Home Value
• Real Property Data
• Lot Size by Square Foot
• First Connect Phone Listings
Our Lists Cover:
We supply your marketing data!PRTS STD
U.S. POSTAGE
PAIDRGS
8601 Boulder. • Walled Lake, MI 48390
Toll Free 1-800-422-7478
www.realgreen.com
❏ YES! Please bill me
as services are performed
To begin your service simply contact us at 1-800-422-7478 or online at www.realgreen.com Your lawn care program is a continuous service from
application to application and year to year, with treatments scheduled in a timely manner. You may discontinue services at anytime, simply by writing or
calling our offi ce.
Set up service and receive a FREE Grub Treatment
In the past you have received a lawn analysis and estimate from us at Advance LawnCare. We are still very interested in providing you with the lawn you have
always wanted. We believe with our products and our licensed applicators, this is the best way to achieve the results you are looking for. Many homeowners
realize that grubs can devastate a lawn and that is why we are willing to provide this important service at NO ADDITIONAL COST to you for the 2011
season. The offer below, is designed to not only save you money, but to provide you with more time to enjoy your beautiful lawn. You may choose to prepay or
pay as you go at our normal rate. Our money-saving pre-pay plan is easy and convenient, avoiding the hassle of writing a check after each service.
Pay Per Application
OR
Prepayment Amount
You Save
Charge my:
■ ■ ■ ■
Card #: ______________________________________________
Exp.:_________________________Sec. Code:_______________
Signature:_____________________________________________
❏ YES! I wish to prepay
for scheduled services:
Toll Free 1-800-422-7478
www.realgreen.com
Please return this portion with prepayment.
Advance LawnCare
8601 Boulder
WALLED LAKE MI 48390-9833
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO.39 WALLED LAKE MI
POSTAGE WILL BE PAID BY ADDRESSE
Email:____________________________________________
Phone:___________________________________________
Payment Option
CUSTOM CARE PROGRAM
PRICE PER APPLICATION
Early Spring Application An application of complete balanced fertilizer with pre-emergent crabgrass
control (and broad leaf weed control weather allowing)
$54.00
Late Spring Application A complete balanced fertilization and broadleaf weed$54.00
Early Summer Application A complete balanced fertilization (spot treatment for broadleaf weeds) $54.00
Late Summer Application A complete balanced fertilization (spot treatment for broadleaf weeds) $54.00
Early Fall Application A complete balanced fertilization and broadleaf weed control$54.00
Winterizer Application A winter feeding (promotes root development and faster green up in the spring $54.00
One FREE Grub Prevention (Reg. $140.00)
FREE
Pay Per Application
OR
Prepayment Amount
You Save
Charge my:
■ ■ ■
Card #: ______________________________________________
Exp.:_________________________Sec. Code:_______________
Signature:_____________________________________________
WE SE RVICE TH ESE N E IG H BORS
I N YOU R AR EA.
OPTION 1
OPTION 2
Cutomer # 376034 7, 1
John Smith
3955 Watuga St
Commerce Township MI 48390 1007
3955 Watuga St
Proposal/Customer number is: 376034
3850 Tahoe St
905 Clara St
2825 Mussen Dr
9272 Kelly Circle Dr
4016 Emerald Pines Dr
4128 Emerald Pines Dr
751 Manzano Dr
Charles Perry
3955 Watuga St
Commerce Township MI 48390 1007
Your proposal number is: 376034
Enclosed is my check for $307.80
$54.00
$307.80
$156.20
Pay as services are performed
and receive a
FREE Grub Treatment
And SAVE $140.00
Prepay and SAVE more!
Prepay for your lawn care and get the
FREE Grub Treatment and save an
extra 5%
(You SAVE $156.20 )
Just include a check for $307.80 to
prepay.
A Special Offer for the
Smith Family Located at:
HURRY!!! OFFER EXPIRES 2/28/2011
Sign up with Advance LawnCare Lawn & Tree
Care and the
Smith Familygets a FREE Grub Treatment
(a $140.00 value)
PRTS STDU.S. POSTAGE
PAIDRGS8601 Boulder. • Walled Lake, MI 48390
Toll Free 1-800-422-7478www.realgreen.com
❏ YES! Please bill me as services are performed
To begin your service simply contact us at 1-800-422-7478 or online at www.realgreen.com Your lawn care program is a continuous service from application to application and year to year, with treatments scheduled in a timely manner. You may discontinue services at anytime, simply by writing or calling our offi ce.
Set up service and receive a FREE Grub TreatmentIn the past you have received a lawn analysis and estimate from us at Advance LawnCare. We are still very interested in providing you with the lawn you have always wanted. We believe with our products and our licensed applicators, this is the best way to achieve the results you are looking for. Many homeowners realize that grubs can devastate a lawn and that is why we are willing to provide this important service at NO ADDITIONAL COST to you for the 2011 season. The offer below, is designed to not only save you money, but to provide you with more time to enjoy your beautiful lawn. You may choose to prepay or pay as you go at our normal rate. Our money-saving pre-pay plan is easy and convenient, avoiding the hassle of writing a check after each service.
Pay Per Application
OR
Prepayment Amount
You Save
Charge my:
■ ■ ■ ■
Card #: ______________________________________________
Exp.:_________________________Sec. Code:_______________
Signature:_____________________________________________
❏ YES! I wish to prepayfor scheduled services:
Toll Free 1-800-422-7478www.realgreen.com
Please return this portion with prepayment.
Advance LawnCare8601 BoulderWALLED LAKE MI 48390-9833
BUSINESS REPLY MAILFIRST-CLASS MAIL PERMIT NO.39 WALLED LAKE MI
POSTAGE WILL BE PAID BY ADDRESSE
Email:____________________________________________
Phone:___________________________________________Payment Option
CUSTOM CARE PROGRAM PRICE PER APPLICATION
Early Spring Application An application of complete balanced fertilizer with pre-emergent crabgrass control (and broad leaf weed control weather allowing)
$54.00
Late Spring Application A complete balanced fertilization and broadleaf weed $54.00 Early Summer Application A complete balanced fertilization (spot treatment for broadleaf weeds) $54.00 Late Summer Application A complete balanced fertilization (spot treatment for broadleaf weeds) $54.00 Early Fall Application A complete balanced fertilization and broadleaf weed control $54.00 Winterizer Application A winter feeding (promotes root development and faster green up in the spring $54.00
One FREE Grub Prevention (Reg. $140.00) FREE
Pay Per Application
OR
Prepayment Amount
You Save
Charge my:
■ ■ ■
Card #: ______________________________________________
Exp.:_________________________Sec. Code:_______________
Signature:_____________________________________________
WE SE RVICE TH ESE N E IG H BORS I N YOU R AR EA.
OPTION 1 OPTION 2
Cutomer # 376034 7, 1
John Smith3955 Watuga StCommerce Township MI 48390 1007
3955 Watuga St
Proposal/Customer number is: 376034
3850 Tahoe St
905 Clara St
2825 Mussen Dr
9272 Kelly Circle Dr
4016 Emerald Pines Dr
4128 Emerald Pines Dr
751 Manzano Dr
Charles Perry3955 Watuga StCommerce Township MI 48390 1007Your proposal number is: 376034
Enclosed is my check for $307.80
$54.00
$307.80
$156.20
Pay as services are performedand receive a
FREE Grub Treatment
And SAVE $140.00
Prepay and SAVE more!
Prepay for your lawn care and get the FREE Grub Treatment and save an
extra 5%(You SAVE $156.20 )
Just include a check for $307.80 to prepay.
A Special Offer for theSmith Family Located at:
HURRY!!! OFFER EXPIRES 2/28/2011
Sign up with Advance LawnCare Lawn & Tree Care and theSmith Familygets a FREE Grub Treatment(a $140.00 value)
Direct Mail
38 www.RealGreen.com
Custom Signs
Posting SignsStock Signs
TO REORDER CALL 800-422-7478
Don’t just post a sign...Grow Your Business!Posting signs are an excellent and cost-effective way of advertising your business. You can quickly and easily generate new customers from both foot and vehicle traffic. Real Green Systems signs are printed on thick, weather-resistant stock and held securely in place with a rigid plastic step stake that will stand tall day in and day out.
Also, don’t forget to add a QR Code to your signs. Pedestrians can scan your information when out for a stroll. If your service area is along a high-traffic route, passersby
can scan your info while waiting for a green light!
Posting Signs
#1 Software for the Service Industry
Marketing Integration, Direct Mail & List Services
Mobile Technology, Mapping, Scheduling & Routing
Direct Mail, Business Forms, Lawn Signs, & Custom Printing
Contact, Customer & Document Management
Training & Support
Web Access for Your CustomersScan this QR code with your smartphone for quick access to all products at www.realgreen.com
4375 Pineview Dr. Commerce Twp., MI 48390 Toll Free: 800.422.7478 l www.realgreen.com
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