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Page 1: Social and you: navigating new media and your business

Social and YouNavigating new media and your business

[email protected]

@Canpagesfacebook.com/Canpages

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EVERYTHINGYOU

KNOWIS WRONG

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YOU HAVE PRECISELY

37.5% OF MY ATTENTION

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HAIRIS LIKE, SO

OVERRATED

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OK, fine, starting the actual presentation now ….

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Why are we talking about social media?

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On the internet, EVERYBODY knows you’re a dog

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Even if they’re wrong

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Mostly because of what we loosely call “social media”

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Let’s learn a bit about ourselves …

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What we’re going to talk about• The evolution of omniscience– AKA the dataverse– How people know which data is worth paying

attention to

• The future™• 4 practical, simple steps• Radical solution

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In the beginning, the dataverse had no independent existence

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You paid attention to what chief Ug said… as long as Ug was

around

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All of a sudden, the dataverse had an independent existence

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Even if it wasn’t very portable

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And it could rot in wet environments

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And could only be accessed by trained & expensive

professionals

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In all written media … books …

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We paid attention to what old dead guys had written

(yeah, mostly guys)

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We paid attention to words in BIG BOLD LETTERS

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We paid attention to stuff with good ratings

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The internet changed everything … but not right away

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We (a couple thousand of us) paid attention to ANY website

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But there started to be a lot of them

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We paid attention to websites in the internet phone book …

the directories

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We pay attention to stuff that ranks well in Google

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We pay attention to things our friends talk about

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We pay attention to things our friends like

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In the new Facebook, sharing isn’t a choice … it’s the default

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So essentially, we’re back to what Ug said …

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With the small exception that a LOT more people can

read/find/search/comment/share/add/edit/reply

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And, everything you say is saved forever …

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What does that mean for your business?

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2.1B internet users1.5B on social networks

800M on Facebook200M+ on Qzone200M on Twitter

100M+ on RenRen

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It means our entire culture is moving online

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What does that mean for your business?

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Everything I could hope for but Postman made me sign for it at the post office. Such Hassel!

http://reviews.ebay.ca/Wackiest-Neutral-amp-Negative-Feedbacks-Ever-Left_W0QQugidZ10000000003239596

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Ordered makeup & revd quickly. But brother says I am still ugly. Product obviously does not work!

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Excellent communication, but seller didn't poke holes in box before shipping kitten.

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Item arrived broken and does not work. I still believe in Jesus Christ though!

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But there is a more important implication …

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Boring stuff dies

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Unremarkable stuff dies

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Irrelevant stuff dies

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And … if you’re not visible, you don’t exist

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So … what can you do about it?

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First, claim your space … (personal & brand)

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Really?

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Claim a bunch, pick 2 or 3

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Start gentle engagement … mostly listening. Feel your way

through.

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While you’re at it, claim and/or set up your profile on

directories

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Now make certain all the info is synchronized

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And link up all your profiles, with links back to your website

also …

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Now your feet are wet

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Second, evaluate your brand

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Your brand is you

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Your brand is what you do

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And …

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What people seeWhat people like

What people tweetWhat people stumbleWhat people review

What people talk aboutWhat they +1

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This has always been the case

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But now the message is amplified

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And long-lived

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Remember those 2 or 3?

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Third, feed 2 of them

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But pay yourself first!

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Remember: interesting, remarkable, relevant

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Now you’re feeding the data monster

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Why?

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2.1B internet users1.5B on social networks

800M on Facebook200M+ on Qzone200M on Twitter

100M+ on RenRen

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We go where the clients are

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And …

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Finally …

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Fourth … set up some monitoring

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So … where are we?

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In the global village

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Everyone knows you get drunk on Fridays

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And spend too much time at the widow’s cottage …

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Radical transparency is thefuture …

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Radical openness

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Radical visibility

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Radical conversation

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Radical brand

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Radically social

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Radically discoverable

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Radically sharable

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Radically viable

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Social and YouNavigating new media and your business

[email protected]

@Canpagesfacebook.com/Canpages

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Backup slides

• Whatever happens, under any circumstances, do NOT let anyone see the following slides

• Ever• Did you not hear me?• I said ever• NO I don’t mean never!• Whatever, you know what I mean

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HI. SOCIAL ROCKS.GOODBYE.

NOW I HAVE 92 CHARACTERS LEFT.

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LUV ALL M LIL MONSTERS

XOXOXO HRU 2NITE?

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Data traded universal accessibility for longevity (and

exclusivity)

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Mass media returned universality of consumption but consolidated creative access in

the hands of broadcasters