Currently…UX Manager
Previously…User Researcher, Ethnographer, UX Consultant, Service Designer, Product Designer, Customer Experience Specialist @HFI, GrameenPhone, Samsung, Stanford, Startups…
@mphaxise mphaxise
Introductions
Expectations
Agenda
Exercise 1 Sketching Break10:45am – 11:00am
Exercise 2 Wrap up
Exercise 1
Exercise 1
Each one gets a sheet
When I say start…Fill up as many circles as possible in a minute
Exercise 1
Each one gets a sheet
When I say start…Fill up as many circles as possible in a minute
Exercise 1
When I say share…
Pass your sheet to the person sitting on the right
You get a minute again to see and fill more circles
Exercise 1
We will continue until a full circle is completed
Exercise 1
• Each one gets a sheet• When I say start…• Fill up as many circles as possible in a minute• When I say share…• Give your sheet to the person sitting on the right to you• Continue to fill circles• ……….
• Until a full circle is complete
Exercise 1 : Discussion
• How did it go?
• Did you draw outside the circle?
• Did anyone use more than one circle to form objects?
• Did anyone label their objects?
• How did your ideas evolve over each round?
Exercise 1 : Discussion
• How did it go?
• Did you draw outside the circle?
• Did anyone use more than one circle to form objects?
• Did anyone label their objects?
• How did your ideas evolve over each round?
Exercise 1 : Discussion
• How did it go?
• Did you draw outside the circle?
• Did anyone use more than one circle to form objects?
• Did anyone label their objects?
• How did your ideas evolve over each round?
Exercise 1 : Discussion
• How did it go?
• Did you draw outside the circle?
• Did anyone use more than one circle to form objects?
• Did anyone label their objects?
• How did your ideas evolve over each round?
Exercise 1 : Discussion
• How did it go?
• Did you draw outside the circle?
• Did anyone use more than one circle to form objects?
• Did anyone label their objects?
• How did your ideas evolve over each round?
Early sketch of an idea that became…
March 2006
June 2006
And now…
March 2006
“[This sketch] has very special significance – it's hanging in the office somewhere with one other page. Whenever I'm thinking about something, I really like to take out the yellow notepad and get it down.”
– Jack Dorsey, Twitter & Square
Why Sketch?
• Enable communication
• Make abstract concepts concrete
• Iterate on ideas
• Ensure recollection
• Humanize ideas
• Jumpstart collaboration
Why Sketch?
• Enable communication
• Make abstract concepts concrete
• Iterate on ideas
• Ensure recollection
• Humanize ideas
• Jumpstart collaboration
Sketching, else where
“We sit around, stand around those tables and we draw. We still draw. … We would draw and we would make lots of models.” - Jonathan Ive
Sketching isn’t
• Difficult
• Drawing
• Only for designers
Sketching, else where
“There are techniques and processes whereby we can put experience front and centre in design. My belief is that the basis for doing so lies in extending the traditional practice of sketching.” -Bill Buxton
Attribute of a Sketch
• Quick
• Disposable
• Plentiful
• Minimal details
• Appropriate degree of refinement
• Suggest & explore rather than confirm
Sketching: Basic Shapes
Sketching Techniques : Combine the basic shapes
Sketching Techniques: Line Thickness
Increasing the weight of the lines to give emphasis to parts of the design.
Sketching Techniques: Size
Draw attention to parts of your sketch by drawing elements with varying size.
Sketching Techniques: Shading
Shading an area can draw attention away from it. De-emphasize part of the sketch.
Sketching Techniques: Selective Detail
To save time, just fill in details for the important bits. Shows what’s important.
Sketching Techniques: Isolation
Only sketch certain areas leaving the rest fuzzy.
Sketching Techniques: Depth
Use shading to add depth and perspective to make clickable widgets
Sketching Techniques: Notes
Don’t hesitate to mix text with your sketches to explain what’s going on
Collaborative Sketching…
• Rooted in Design Studio Methodology
• Grew out of industrial design and architecture
• Jim Ungar, Jeff White, Will Evans, Todd Zaki Warfel, many others…
Why Collaborative Sketching workshop…
• Communicate ideas effectivity
• Capture assumptions
• Bring out differences in ideas/thoughts/vision
• Move faster
• Generate more ideas, refine faster
• Diversity of experience and expertise
Process
• Setup and ice breaker exercise
• Sketch
• Share
• Iterate on sketches and share for a complete circle
• Vote to Prioritize• Discuss and add notes
Repeat one more round of Sketch (Optional)
Process : Setup and Ice breaker
• Set agenda/purpose
• Bring use cases/user stories/insights/personas/usability test results
• You are defining the problem, not giving solutions• What is the purpose? In scope/out of scope• What features are necessary? In what priority?• Who is the audience?
• Team doing sketching for the first time?• Ice Breaker Exercise
Process : Sketch
• Sketch silently• Limit the time – 5/15 mins• Sketch as much as possible, as many different ideas as
possible• Don’t worry about mistakes or straight lines• Emphasis on quantity over quality
Process : Share
• Give your sketches to the person sitting next to you
• Review the sketches silently…• Do you see something interesting?
Process : Iterate Sketches
• Start sketching again• Maybe you have a new idea• Maybe you want to build up on an idea• Maybe there is something that can be done better
• Repeat sketching and sharing until one full round
Process: Vote to prioritize
• Put up all the sketches on a wall/pin board
• Let everyone review the sketches silently
• Vote : dot voting, limit votes
Process: Discuss and add notes
• Start discussing trends• Is there a clear winner?• Are there multiple directions/different solutions?
• Are there ideas that did not get voted up but have potential?
• Add notes to the sketches using post-its
Exercise time again…
You all work for accuweather.com
You are going to generate ideas/concepts on defining a social experience on the Accuweather mobile app
A mobile app for - Local weather - Alerts- Forecast
Exercise 2 : Design Social Experiences for a Weather App
In teams, sketch your ideas for accuweather app
1. Setup, talk about who the users are, what kind of features belong here (10 mins)2. Sketch your ideas silently (10 mins)3. Share 4. Sketch again (5 mins).. Go full circle 5. Put up the sketches for everyone to see (5 mins)6. Vote (10 mins)7. Discuss and add notes (15 mins)8. Sketch once more, incorporating what you just learnt (10 mins)
Exercise 2 : Design Social Experiences for a Weather App
Step 1: Setup 10 minutes
You are defining the problem, not giving solutions• What is the purpose? In scope/out of scope• What features are necessary? In what priority?• Who is the audience?
• Goal: Define your use case/scenario
Exercise 2 : Design Social Experiences for a Weather App
Step 2: Sketch 10 minutes
• Solution mode• Sketch silently• Sketch as much as possible, as many different ideas as possible• Don’t worry about mistakes or straight lines• Emphasis on quantity over quality
Exercise 2 : Design Social Experiences for a Weather App
Step 3: Share 2 minutes
• Give your sketches to the person sitting next to you
• Review the sketches silently…• Do you see something interesting?
Exercise 2 : Design Social Experiences for a Weather App
Step 4: Sketch 5 minutes
• Solution mode• Sketch silently• Build on top of ideas you saw
vs new ideas with new inspiration
Exercise 2 : Design Social Experiences for a Weather App
Step 5: Share 2 minutes
• Give your sketches to the person sitting next to you
• Review the sketches silently…• Do you see something interesting?
Exercise 2 : Design Social Experiences for a Weather App
Step 6: Sketch 5 minutes
• Solution mode• Sketch silently• Build on top of ideas you saw
vs new ideas with new inspiration
Exercise 2 : Design Social Experiences for a Weather App
Step 7: Share 2 minutes
• Give your sketches to the person sitting next to you
• Review the sketches silently…• Do you see something interesting?
Exercise 2 : Design Social Experiences for a Weather App
Step 8: Sketch 5 minutes
• Solution mode• Sketch silently• Build on top of ideas you saw
vs new ideas with new inspiration
Exercise 2 : Design Social Experiences for a Weather App
Step 9: Put up the sketches 5 minutes
Exercise 2 : Design Social Experiences for a Weather App
Step 10: Dot voting 10 minutes
• You are given dot stickers, see all the sketches and place your votes on the top 5 ideas
Exercise 2 : Design Social Experiences for a Weather App
Step 11: Discuss and add notes 15 minutes
• Start discussing trends• Is there a clear winner?• What do you like? • What do you not like?• Are there ideas that can be eliminated?• Are there multiple directions/different solutions?
• Are there ideas that did not get voted up but have potential?
• Add notes to the sketches using post-its
Exercise 2 : Design Social Experiences for a Weather App
Step 12: Sketch again 10 minutes
• Solution mode• Sketch silently• Sketch as much as possible, as many different ideas as possible• Incorporate what you just learnt
Post workshop
• Take pictures of all/prioritised sketches
• Make sure these are available to all the members (wiki/SharePoint/Dropbox…)
• Setup a follow –up meeting to talk next steps
• If there is consensus, wireframe/prototype to move forward
• Usability test with prototypes?
In the trenches
Afraid of sketching
Want to talk about only one idea
Dominating personalities
Anything else?
Variations of the method
Sketch & Pitch
Sketch in groups of 2/3
Sketch in two groups
Sketch on whiteboards
Wrap up!
Plusses
Deltas
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