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Summer Internship Project
56
TopicMarketing of I.T. product & software and customer
satisfaction survey in the industries.
Presented by :
Gaurav Salaria - 61
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Size of IT industry in India
The I.T. industryin India is one of the largest in the worldand one of the fastest growing globally.
Total business of $ 50 billion.
Contribution to GDP is more than 7.5%
Comprises 35% of Total export from India.
Expected to cross $ 100 billion mark by 2011
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Contribution to Economic progress
Recorded growth of 22.4% in last fiscal year.
Total revenue of 2.46 trillion in 2007.
Domestic IT market account of 900 billion.
Have contributed to solving unemployment problem.
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Challenges
Keep maintaining its excellent performance standard
Rupee appreciation and competition from other global
players
Skill level of IT professional
Problem with outsourcing countries like U.S
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Objective of the projectTo study the market trends and growing demand of
Biometric attendance device in the industries.
To study market trends and need of the e-HRsoftware related to H.R. Activities in the industries.
To study Existed Customer satisfaction conductedthrough Survey.
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Intelliob TechnologiesIntelliob Technologies was incorporated in the year
1999.
Intelliob Technologies was founded by 2 people: Mr.Mohideen Mustafa and Mr. Siddique Mustafa.
Intelliob has enjoyed genuine success with its wide rangeof solutions like Human Resource software, Payrollsoftware, Time/Attendance device system and Money
facts software.
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Companys Profile
Intelliob has come to be identified with innovation, qualityand reliability over its 11 years existence.
Intelliob has built an industrial grade softwaremanufacturing facility boasting of high qualityinfrastructure, excellent Quality Control mechanisms,
experienced and smart working professionals.
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Corporate Information
Registered Office - Bangalore.
Corporate Head Office Mumbai.
Channel Partners PAN India Basis.
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Intelliob Technologies
Intelliob Technologies is a member of NASSCOM
Intelliob Technologies is also a certified partner ofMicrosoft.
Intelliob Technologies is also Strategic partners withWipro Technologies, KPIT Cummins Infosystems Ltd,
Digital Persona, Vsoft Technologies, Nelito (A Tata groupcompany).
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Few Clients of Intelliob Technologies Spykar
Maxx Mobile Neo Sports
Nimbus Communications
VSoft Technologies Balaji Telefilms
KSL and Industries Ltd.
Veekesy Group.
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Products of Intelliob TechnologiesAccord eHR (Accord Human Resource Management
System)
Time mate (Biometric Time and Attendance SolutionDevice)
Pay Roll & Tax Computation Solution.
Money Facts (Financial Accounting Solutions)
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Accord e-HR softwareHR software deals in employee relations, recruitment &
planning, organizational development and performanceappraisals.
HR software plays a vital role in bringing new people in
the organization while taking care of existed employeesas well.
HR improves cost effectiveness of recruitment &selection.
HR identifies employees with relevant competencies
quickly & identifies skill deficits within the organization.
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Biometric Time & Attendance device Biometric time & attendance device helps in tracking employees
attendance & time and provides daily understanding of reports asa result.
Time mate has features like Time options, web applicationsserver module, localization, generation of reports.
Time mate helps in mismanagement of errors and savings interms of money and man-hours.
Time mate helps in improving the organizational efficiency andgrowth with employee performance.
Time mate can also be interfaced with existing Payroll software.
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Why Time mate device should be used?Time mate module includes various features such as
employee time management such as In-punch, Out-punch,Late comings, Early goings, Overtime, Holidays.
Time mate is a very advanced technology which provides
various analytical reports, statics, information on managingemployee time.
Time mate helps in monitoring & analyzing absence toreduce impact on productivity.
Time mate is also useful by adjusting environments
according to Shift work and Night work.
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Payroll and tax computation software Paycare is an integrated Tax calculator , advance MIS tools
for efficient reporting, payments & information security.
Paycare helps organization in creating master databases ofemployees, designations, departments, pays, taxes, pay dates.
Paycare system also helps when a employee is transferred toanother location, his/her records also travel to the newlocation.
Paycares eZee-tax can compute tax based on prevelanttaxation laws and also has features like Form 16. Paycarealso has backup systems that encrypt, archive and protectyour valuable data.
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Money facts Money facts is a comprehensive financial accounting solution
and provides general ledger, accounts receivable, financialstatements, budgeting.
Money facts is an essential and crucial task which avoids humanmiscalculations and error of judgements.
Money facts has software application packages such as Fixedassets, purchase ordercontrol, shipping & receiving, customerservice management.
The core accounting functions Report writing, sales order entry,cash flow management, invoicing & warehouse management.
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Study & market trends of e-HR device
Very much Interested Somewhat Interested Already using it. Not Interested.
10
15
5
30
20
15
10
15
30
10
15
5
Market trend of e-HR software
Small Scale industries Medium Scale industries Large scale industries
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Study & market trend of Biometric device
Very much Interested. Somewhat Interested. Already using it. Not Interested.
10
20
5
15
25
10
5
10
5 5
30
10
Market trend of Biometric device
Small scale industries Medium Scale industries Large Scale industries
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Study of Existed customer satisfaction survey
70
30
25 25
10
60
40
20
10
30
75
45
15
10
15
55
40
25
15
25
0
10
20
30
40
50
60
70
80
Superior Very Satisfactory Average Somewhat Satisfactory Very Poor
Quality of Services received. Getting issues resolved. Product satisfaction Training Satisfaction
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Findings of e-HR softwareAs per the study and analysis of e-HR software, It
shows that the market demand of the e-HR software is
growing, but steadily in all the industries.
It shows that the market demand and growth for e-HRsoftware is less in the Small-scale industries.
Low interest level and less requirement at the Smallscale industries as they have less working employees.
High Price of software is also one of the reason due toless interest level & demand at the Small scale industries.
Lack of Technical and Functional knowledge about thesoftware in minds of workers.
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Findings of Biometric device
As per the study, market demand of Biometric device is
growing in the market more and will continue in futurealso. Small scale industries has less interest as they have less
working employees in their company. More of labour work and machinery operating &
handicrafts work in Small scale industries and less of officework. Less usage of Biometric device as workers does not have a
fixed and regular shifts , timings in the company.
High Price of product shows less interest in Small scaleindustries. Workers in Small scale industries are illiterate and has Lack
of technical and functional knowledge about device and thismakes them difficult to operate the device.
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ConclusionThe Product and software prices of Intelliob is higher as
compared to other companies prices.
Even after spending 11 years in this field, the companyhas not able to expand its business on a large scale and
has not able to capture all the market areas.
The company does not have good training satisfactionprogram and its most of the customers are not satisfied with
it and they need to improve it in future.
The company is not able to provide the product on aimmediate basis and takes at least 7-8 days time for it.
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RecommendationsCompany should focus on more areas of expansion and
should make more clients all over India.
Company should focus on delivering the products on aimmediate basis and meet the demand of the customerson time.
Company should indulge in Marketing activities likeVehicle campaigning, wall painting, demos should be donein order to create more awareness among the companies.
Company should sell its products at affordable prices and
should make changes in pricing of the product in whichcustomers get attracted to it.
The company should appoint more Marketing and Salesperson on contract basis in order to increase more sales
and generate more clients for the company
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BibliographyGoogle.com
www.intelliob.comhttp://www.accordehr.com
http://www.paycare.co.in
www.Timemate.com
www.healthcareit.wipro.com
www.kpitcummins.com
www.gehealthcare.com
http://www.intelliob.com/http://www.accordehr.com/http://www.paycare.co.in/http://www.timemate.com/http://www.healthcareit.wipro.com/http://www.kpitcummins.com/http://www.kpitcummins.com/http://www.healthcareit.wipro.com/http://www.timemate.com/http://www.paycare.co.in/http://www.accordehr.com/http://www.intelliob.com/8/3/2019 Size of IT Industry in India
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