SHS Board MeetingWelcome!February 25, 2010Agenda set for 8:30a-3:00p
Board Agenda 02/25/10
• Agenda Review & introductions
• Level setting with 2010 (3 up/3 down)
• Resource 1: Budget (John Templin)
• Break
• Resource 2: People
• Resource 3: Tools
• Working Lunch – address timely business issues
• Bylaw Verbiage Change
• SHS / IIE to become active in the national electronic healthcare records initiative (BOT needs a response)
• SHS Scholarship – collecting donations
• Newsletter process – what are we going to do?
• IIE Annual Meeting representation?
• BOD monthly meetings
• Business meeting overview (David Cowan)
• Break
• Resource 4: Time
• Defining success break out / brainstorming groups
• Report out
• Next Steps & Conference Reminders
LATER TODAY:
• Committee Meetings
• Reception
• Meet in lobby & walk to dinner
8:30 – 9:30
9:30 – 9:45
9:45 – 10:05
10:05 – 10:15
10:15 – 11:15
11:15 – 12:15
12:15 – 1:00
1:00 – 1:15
1:15 – 1:30
1:30 – 2:10
2:10 – 2:20
2:20 – 2:30
2:30 – 2:45
3:00
5:00
6:30
SHS and it’s history …Founded in 1948, IIE is dedicated to serving the professional needs of industrial engineers and all individuals involved with improvingquality and productivity.
Health services became part of IIE in 1968.
SHS officially became a society of IIE in 1988. The society's mission is to contribute to the improvement of healthcare processes through systems engineering, analysis, and process improvement methods. SHS encourages the exchange of ideas and innovative techniques among healthcare professionals through a variety of mediums. Among the more than 700 members of SHS are management engineers, nurses, CEOs, directors of continuous improvement, administrators, clinicians, physicians, department managers, and students.
Do You Remember 1988?EVENTS
•United States Presidential Election 1988 George H. W. Bush (Republican) defeats Michael Dukakis (Democrat)
•Suspected Libyan terrorist bomb explodes on Pan Am jet over Lockerbie in Scotland on December 21st killing all 259 on board and 11 on the ground
•Savings and Loan scandals
•March 16 – Iran-Contra Affair: Lieutenant Colonel Oliver North and Vice Admiral John Poindexter are indicted on charges of conspiracy to defraud the United States
TECHNOLOGY•The Hubble Space Telescope is put into operation
•The US Stealth Bomber is unveiled
•First transatlantic fiber optic cable laid able to carry 40,000 telephone calls simultaneously
•The first major computer virus infects computers connected to the Internet.
Do You Remember 1988?Most Popular TV Shows Most Popular Movies Most Popular Books1. The Cosby Show (NBC)
1. Beetlejuice Fiction
2. A Different World (NBC)
2. Big 1. "The Tommyknockers" by Stephen King
3. Cheers (NBC) 3. Bull Durham 2. "Patriot Games" by Tom Clancy
TOP 40 SONGS 1. SWEET CHILD O’ MINE – Guns N’ Roses 2. NEVER GONNA GIVE YOU UP – Rick Astley 3. WISHING WELL – Terence Trent D’Arby
Academy Awards Grammy Awards
Best Picture: "Rain Man" Record of the Year: "Don't Worry, Be Happy" ... Bobby McFerrin
Best Director: Barry Levinson ... "Rain Man"
Best Song: "Don't Worry, Be Happy" ... Bobby McFerrin
Best Actor: Dustin Hoffman ... "Rain Man"
Best Album: "Faith" ... George Michael
Best Actress: Jodie Foster ... "The Accused"
Male Vocalist: Bobby McFerrin ... "Don't Worry, Be Happy" Female Vocalist: Tracy Chapman ... "Fast Car"
AVERAGE NATIONAL PRICES 1988POSTAGE STAMP 0.25BREAD 1.28MILK 2.00GAS 1.07CAR $7,222.00INCOME $13,929.00HOUSE $123,182.00
Welcome to 2010!
Introduce yourself
Where do you live?
Why Healthcare?
What were you doing in 1988?
SHS Board of Directors 2010-11• President 2010-
2011:Marci Jackson
• President Elect Lucy Young
• Immediate Past President: David Cowan
• Directors 2008-2011▫ Mickey Patrick▫ Pauline Hogan
• Director 2009-2012▫ Jim Brachulis▫ Todd Schneider▫ Jean Ann Larson
• Director 2010-2013▫ Tangie Craft▫ Ron McDade
• Treasurer 2009-2011▫ John Templin
THANK YOU & FAREWELL to Departing SHS Board of Directors
Immediate Past President:
Pierce Story
&
Director: John Cook
2009 Initiative Assessment3 Up 3 Up / 3 Down
• Successful healthcare conference / ASQ strategic alliance• 300+ participants & 18 sponsors/exhibitors• Joint content / poster sessions
2009 Initiative Assessment3 Up 3 Up / 3 Down
• Successful healthcare conference / ASQ strategic alliance• 300+ participants & 18 vendors• Joint content / poster sessions
• Consistent Committee Activity• Membership• Newsletter• Kick-off : HC Initiative with V. Sahney• And MANY OTHERS SHS Only
membership launched
Awards & Recognition
4 new diplomates
Membership scorecard
Launching “No Wait
ED” Seminar
A new tool was created &
shared every other month
6 participants:2010 leadership
development course
Consistent communication: a record 17 monthly
newsletters without one missed since
08/08
More than 24 initiatives outlined for
2011
Monthly budget updates & 2011
draft budget
Social Networking
Hosted four webinars with 140 attendees
2009 Initiative Assessment3 Up 3 Up / 3 Down
• Successful healthcare conference / ASQ strategic alliance• 300+ participants & 18 vendors• Joint content / poster sessions
• Consistent Committee Activity• Membership• Newsletter• Kick-off : HC Initiative with V. Sahney• And MANY OTHERS
• Go Live! SHS web site• Web site committee input• Individual contributions / feedback• IIE staff effort
2009 Initiative Assessment3 Up / 3 Down3 Down
• Member Retention
2009 Initiative Assessment3 Up / 3 Down3 Down
• Member Retention
• Student outreach / engagement• Scholarship• Student Paper promotion• Virtual chapters• Participation in Regional IIE meetings
2009 Initiative Assessment3 Up / 3 Down3 Down
• Member Retention
• Student outreach / engagement• Scholarship• Student Paper promotion• Virtual chapters• Participation in Regional IIE meetings
• Member Volunteer Resources• MANY individual efforts keeping the engine move forward
Tom Best
Ron McDade
Jean Ann Larson
Ashley Benedict
Kezban Yagci
Gavin Richards
Vin Sahney
Resources to be Successful in 2010
Budget
People
Tools
Time
Budget
People
Resource 2: People
InitiativesA. Host expert panel discussions or offer
“masters level” sessions at 2011 conference. Bring leaders to the table and encourage dialogue
B. Engaging diplomates in specific mission (maybe as defined above)
C. Immediately contact all 2010 attendees post-conference
D. Expand poster sessions at 2011 conference
E. Improve "Welcome Kit" for new members
F. Pursue SHS / ASQ joint memberships
G. Partnering Opportunities: Aligning with professional or corporate organizations
ASQ IE Educators PremierMilitary/Gov’t Mayo Clinic VA CoEVeterans Health Association
H. Membership / Volunteer awards: $50 training voucher. This coupon would be good for 12 months for any SHS education offering including the annual conference
I. Leadership Development 2010 & 2011
J. Speaker /representative to the Regional Student meetings and engagement with HC IE university programs.
K. Mentor program at 2011 conference
L. Scholarship / Student Paper Competition
M. Recognize committee leaders & members: send a letter to their CEOs or craft a press release & forward to organizational newsletter
N. Exhibiting at two national conferences (Mayo & one other)
Resource 2: People
Tools
Resource 3: Tools
InitiativesA. Grow web & additional resource so that every
IE student knows health care is an option for their career: Initiate on-line education for IEs new to health care
B. Provide canned presentation & tools to engage our membership to easily reach out to universities.
C. Combine conference presentations into topical webinar
D. Continue offering Webinars / Seminars: Offer content & partner with other professional organizations similar to HIMSS ME-PI
E. SHS should have a stronger core message and strategic initiative: drive that message with associated marketing
F. Create packaged toolkits / disseminate education programs to put in front of CMO, MHA school programs, Medical school.
G. Identify best conference presentation & use ghostwriting to publish presentations
H. Take advantage of current technology tools / websites / social networking making them ever present
I. Foster (push & encourage) great presenters to submit papers to fellow organizations
J. Constantly seek to improve SHS website based on member feedback
Resource 3: Tools
Resource 4: Time•Committee Structure / Assignments
•Committee Meetings
•Board of Directors Fall Meeting
Body of Knowledge
2009 SHS Committees …
Membership
Leadership Development
Tools & Content
Webinar/Seminar
Website Development
Conference
Academic / Students
Partnering / Industry Impact
Partnering with IIE Marketing
What should 2010 look like?
Mickey Patrick
Pauline Hogan
Jim Brachulis
Todd Schneider
Jean Ann Larson
Tangie Craft
Ron McDade
Lucy Young
David Cowan
Marci Jackson
Connecting the Dots
Resource 4: Time
•Board Monthly Meeting
•Board of Directors Fall Meeting ??
Similar to the events list of 1988, what will people be saying about SHS in
2011?
We know we were successful if …
2010 SHS Annual Conference
• Slideshow feedback
• Conference responsibilities• Wear your shirts tomorrow• Business meeting (reserved table?) vs. mentor
responsibilities• Attend tonight’s reception & the vendor reception• Make the rounds & thank the vendors• SHS booth duty – if you cannot fill, find a replacement• SHS Scholarship donations
• Recruit those volunteers!
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