MaxOnlineTraining
ServiceNow could be a software system platform that supports IT service management and automates common business processes.
This software system as a service (SaaS) platform contains variety of standard
applications that may vary by instance and user.
What is service Now?
• This course is designed for system administrators who are new to the Service Now ecosystem.
Course Overview
• During this interactive training course attendees will implement various system administration functions in their own instance, learning to perform fundamental administration and configuration tasks.
Specifically, attendees will learn to:
Perform core configuration tasks
Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
••
•••
Activate plugins
Add users, groups and roles
Manage data with tables, the configuration management database (CMDB), import sets and update sets
Create baseline performance metrics
Control system access and data security
View upgrade history and status
Configure alerts and notifications
Create workflow activities and approvals
Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
•
•
••••
Attendees participate in real world, relevant lab exercises. The class features lecture and
group discussions, as well as extensive hands-on practice, delivered in a wide
variety of labs, tech talks and an interactive discussion of a comprehensive, real-world
example.
TRAINING FEATURES Live Interactive Training methods like screen and voice sharing;Web conferencing tools like WebEx and Gotomeeting using desktop and audio sharing; &24×7 access to servers and live chat support.
For More Info - http://maxonlinetraining.com/servicenow-online-training/CONTACT INFO: USA: +1-940 440 8084Mobile: +91-9533837156Email Us: [email protected] Now: https://goo.gl/i0EzFP
Top Related