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IntroductionAt SimplicIT, we know making a business run smoothly is
easier said than done. That’s why we’ve developed our
holistic, customer-focused approach. Our solutions will
improve efficiency, customer satisfaction and profits for
your business. The following presentation will show you
how.
Customer-Focused Solutions for YOUR Business
SimplicIT b e y o n d
b o u n d a r i e s
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Introduction:What you’ll learn today
www.SimplicITonline.com.au
SimplicIT specialises in eliminating
communication problems in your company,
particularly siloing.
This presentation will cover:
• More about siloing: six common symptoms of it and how to
stop them
• Our holistic approach and why it’s right for you and your
customers
• The three steps of the SimplicIT process:
• Strategy, Planning, and Delivery
• The SimplicIT difference:
• Customer focused solutions
• Enterprise architecture roadmaps
• Portfolio level management
• Solution architect led delivery
• Understanding your needs
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ABOUT USLocated in Melbourne, SimplicIT offers an extensive range
of IT consultancy, services and products. Our expertise is
founded on over 30 years’ experience in IT solutions.
STRATEGY PLANNING DELIVERY
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WHO WEARE ANDHOW WECAN HELP
///Enterprise architecture
approach: tells all you need to
know about your company’s
current state.
1
Three-step solution:
Strategy, Planning, Delivery. 2
Holistic approach to ensure
all departments of your
company work together. 3
Customer service focus for
optimal client satisfaction (it
sounds obvious, but most
businesses don’t do it!).
4
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THAT
YOUFACE
Lower efficiency, use of resources,
and worst of all, lower profits!
Cost of Siloing
Poor interdepartmental
communication (or none at all).
Siloing
Success! Customer satisfaction,
profits, growth
Common Goal
Different departments have
different goals, and work towards
them in different ways.
Multiple Approaches
THE CHALLENGE
2
4
3
1
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HOLISTICMETHODOLOGY
Developers who Understand Your Needs
Solution Architect-Led Delivery
Customer Focused Solutions
Enterprise Architecture Roadmaps
OUR SOLUTION
2
5
3
1
4Portfolio Level Management
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3 STEPS to END SILOING
• Where are you now, where do you want to be, how do you get there?
• Identify goals; develop plan and schedule to reach them.
• We work with your team your team.
STRATEGY
• Build and implement the best operating model for your customers.
• Develop IT strategy to support the operating model.
• Portfolio and program level planning to avoid siloing.
PLANNING
• Better operations mean better customer satisfaction!
• Revise or replace your roadmap to the marketplace.
• Monitor and adjust plan as needed.
DELIVERY
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STRATEGYWe work with your team to determine your long term
needs for customer satisfaction, and review your current
resources and strategy to gauge your ability to meet
those needs.
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STRATEGYWhere do you want to
go? Challenge, augment and
further develop your
overall business
structure.
Business Analysis & Research
Define an IT strategy that
focuses on your customer
needs and your business
model.
IT Strategy Development
Align your IT strategy
with the fast-evolving
solutions found in the
cloud.
Digital & Cloud
Transformation
Identify your specific
needs and make plans
to meet them.
IT Advisory + $145k.
Paint a clear picture of your desired
future state, aligned to your business
needs and general industry direction
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1 2
3
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PLANNINGWith your strategy set, we help you determine how best
to deliver it. Keeping your customers in the loop, we
ensure your IT function will provide them with the service
they deserve. Operating model, processes and structure
– we identify the best of them all for achieving your
goals.
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Now that you know where
you want to go, we help
you ensure that your IT
capability can get you
there.
IT Transformation
Using the TOGAF Architecture
Development Model (ADM), we
lay the groundwork for your
portfolio of initiatives and
results.
Enterprise Architecture Roadmaps
Set your program to the
right size to maximize your
efficiency and cost-
effectiveness.
Program Scoping &
Sizing We help you find the
perfect balance of
oversight and freedom
to innovate.
Governance & Process
Frameworks
+ $145k.
Create a clear roadmap of strategic initiatives to deliver
your future state using Enterprise
Architecture
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1 2
3
PLANNINGHow will you get there?
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DELIVERYYour current delivery program might already be right for you
– but it might not be. We’ll help you determine that, and
work with your team to make the implementation of your
new strategy as efficient and painless as possible for your
team and your customers.
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DELIVERYThe end product!
Our solution architect
approach sets us apart, with
quicker and better outcomes
for your customers.
Program Management
Focusing our solutions on
delivery and user experience,
we ensure the best possible
delivery.
Architect-Led Solutions
The digital economy is no longer a
novelty. You need to keep up with
it, and we can make sure you do.
Digital, Mobility, Cloud, and Business
Intelligence Our partner, Aspire, has
a team of specialists for
all your software needs.
Expert Development + $145k.
Use a mix of skills, resources, and
solutions to deliver to your roadmap,
efficiently and cost-effectively
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1 2
3
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OPTIMISE YOUR
CUSTOMER SERVICE
Want better reviews?
Fewer complaints? Just
looking for independent
assessments?
OTHER CONCERNS?
Any or all of the
above…SimplicIT
can help.
YOUR NEEDS, YOUR
ANSWERS
We address your
unique needs with
tailored solutions.
OUR METHODOLOGY: CUSTOMER FOCUSED
SOLUTIONSoA holistic approach: Ensure
communication and collaboration
across all departments.
o Eliminate siloing; prevent
incomplete solutions for your
clients or different conclusions
from different departments.
o Better use of resources for faster
and more efficient customer
service.
o Complete and consistent delivery
every time.
Why it’s Right for You
The SimplicIT Difference
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CONCERNED ABOUT WASTE?
Limited resources and
time – every bit of both
matters to you!
LARGE OR SMALL
No matter your
company’s size,
optimisation
matters.
IMPROVE YOUR
EFFICIENCY
There’s always
room for
improvement; we’ll
help you find it.
OUR METHODOLOGY: ENTERPRISE ARCHITECTURE
ROADMAPSoOptimise your business
process
o Find and implement the most
efficient use of your infrastructure
and capabilities.
oMinimise cost and time of
improvements.
o If new investment is necessary, we
find you the best solutions.
Why it’s Right for You
The SimplicIT Difference
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DIFFERENT PROJECTS
Even with “only” two
projects, you still have
different needs.
PORTFOLIO MATCHING
We match each
portfolio with its
unique needs; one
size does NOT fit
all.
YOU’RE IN CONTROL
We provide the
framework, you
continue to
manage.
OUR METHODOLOGY: PORTFOLIO LEVEL
MANAGEMENTo The highest SAFe level
oDedicated solutions for each
portfolio.
o Improve your efficiency with focus
on budget, themes, strategy, and
metrics.
o Even within one company, each
portfolio has its own unique needs
for all categories.
The SimplicIT Difference
Why it’s Right for You
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ACCOUNTABLE SOLUTIONS
It’s an essential – and
underappreciated –
element of success.
FIT FOR PURPOSE
SOLUTIONS THAT WORK
Can be problematic
with multifaceted
projects, but not
with the right
approach.
CUSTOMER FOCUSED
Ensure your teams
work together at
their best with a
common goal
OUR METHODOLOGY: SOLUTION ARCHITECT LED DELIVERY
o Solution Architect led delivery
o Provides for managing large
projects with several different
teams.
o Using Agile across several teams
requires right communications and
management.
o SimplicIT provides that
management.
The SimplicIT Difference
Why it’s Right for You
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ESSENTIAL SERVICE
You can’t afford sloppy
coding. With SimplicIT,
you’ll never have it.
YOUR TEAM
History of struggling
to meet demands?
No coding team at
all? No problem.
(Y)OUR TEAM
Experience you
need, solutions for
your company.
OUR METHODOLOGY: WE UNDERSTAND YOUR NEEDS
oDevelopers who understand
o Coding with accuracy.
oMinimal functional testing
requirement.
o Solutions that fit your needs.
The SimplicIT Difference
Why it’s Right for You
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SILOING:Six
SymptomsOne department uses new
tools without the manager’s
knowledge. Can cause PR
trouble and inefficiency.
LACK OF CONTROL
Same data, different
interpretations, leads to
inconsistent output and
harm to credibility.
CONFUSING INFORMATION
Departments don’t talk
to one another, never
know they have a
common problem. Leads
to multiple solutions
where one would suffice.
DUPLICATION
Inefficiency causes a
vicious circle of
expenses.
SPIRALING COSTS
One department’s
decisions don’t reach
the rest of the company
fast enough.
FUNCTIONAL ISOLATION
Overcomplicated
processes (or your
site’s explanations
thereof) can hurt
productivity.
UNPRODUCTIVE LANDSCAPE
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SILOING:Our
SolutionsOur centralized solutions
enable you to keep up to
date and in control across all
departments.
LACK OF CONTROL
Our streamlined chain of
communication means
your output is faster and
more accurate.
CONFUSING INFORMATION
With the benefit of our
expertise, you’ll have
more resources to devote
to customer service.
SPIRALING COSTS
Streamline your
communications, never
receive updates too
late again.
FUNCTIONAL ISOLATION
We help you identify
your most efficient
method of completion.
UNPRODUCTIVE LANDSCAPEWith our holistic
approach, you know
everyone’s needs in
one place and can plan
accordingly.
DUPLICATION
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WHAT ITMEANSTO YOU
///
Holistic IT Planning 1
Enterprise Architecture
Roadmaps2
No Siloing3
Increased
Efficiency4
Improved Customer
Satisfaction5
Optimised Profits6
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CONTACT1300 90 52 90
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THANK YOU!
SimplicIT b e y o n d
b o u n d a r i e s
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