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SAP Mobile ApplicationsUnwire Your Enterprise
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Dear Guests, Guests,
It is my privilege to reach you today. I cannot think of a time in SAPs 38 year history when the velocity of
change in the modern world has presented us all with so many opportunities to rethink how we serve the
enterprise. One topic that seems to be dominating the discussion revolves around mobility.
At SAP, were working hard to convince you that we can help. With Sybase as the most recent addition to
our extended family, I know we can. Whether its simple device to device text messaging, mobile platform
technologies, device management, mobile commerce, or the wide spectrum of mobile business applications
that were bringing to market, our solution portfolio is shaping the global standard.
We built this Enterprise Mobile Application Guide for you. It provides an outline of the applications SAPand our Ecosystem of Partners are bringing to market as well as a preview of whats to come. If you dont
find what youre looking for, please tell us. Our Sybase Unwired Platform provides a modern, feature rich
development environment to create mobile applications that will delight your end users.
We hope youll talk with us about our vision for the Unwired Enterprise and we look forward to hearing
about how we might help. We are listening.
Get Unwired!
Dan J Mahowald
Vice President, Enterprise Mobility
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Powered by and developed on the Sybase Unwired Platform. These applications have either already been built or are in the processes of
being built. See the individual slides for more details
Mobile Applications Table of Contents (Alphabetical)
Create Purchase Order
Asset Vizualizer
Analytics Composer &Player
CIO Dashboard
CRM Field Service &Asset Management
Consumer Fashion
Customer Snapshot
Direct Store Delivery
Employee Leave Request
Employee Lookup
Early Alert Monitor
Electronic MedicalRecords
ERP Customer Search
ERP Sales OrderSubscribe
Field Service & AssetManagement
Interview Assistant
iPeople
Loyalty Points andPromotions
Market Intelligence
Material Check &Availability
Mobile Collections
Payment Approvals
Mobile Analytics CSC
Product Drug and Safety
Professional Services
Mobile User Management
Tank Inventory
Retail Execution
Retail Store Operations
SAP ERP: Customer FactSheet
SAP ERP: Wheres myorder?
Sybase Mobile Sales
SAP BusinessObjectsExplorer Mobile
SAP BusinessObjectsMobile BI
SAP Stream work
Sybase Mobile Workflow
Virtual Boardroom
My Team: PerformanceManagement Assistant
Manager Leave Approval
Meet Your Manager
Maintenance RequestsandOrder Planning
Field Service Work Order
Retail Store Operations
Shopping Cart Approval
SkillScanner
Safety Observer Sales Lifecycle
SRM Shopping CartApproval
Time Entry Sheet
Travel Expense ReceiptCapture
Travel Expense Report &Approval System
Travel Expenses
Travel Manager Approvalsfor Travel and Expenses
Recent Additions forSapphire
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Mobile Applications in PlanningThese applications have been submitted for design and commitment to build by
either SAP or an SAP Ecosystem Partner
Asset Tagging & Untagging
for Work Clearance
Auction Manager
Beauty Advisor
Bulk Shipment Notification
City Connect
Compliance & Regulatory
Consumer facing E-Care
mobile application Container Inventory
Create BP from Business
Card / Contact
Create Sales Order
C-Suite Buyer
Customer Appointment
Manager
DSR Mobile Application for
In-store Rep
E-Care
Equipment Fact Sheet
ERP Sales Order
ERP Sales Order Lookup
Field Data Capture
Field Services
GRC Access Enforcer
HR Suite Oracle JDE
HR Suite PeopleSoft In Transit Asset Tracking
Integration to Sybase
mBanking 365
Inventory Exception
Management
Me @ My Company
Mobile Account Management
Mobile Analytics for EWM
Mobile Case Worker
Mobile Inspection
MRO Procurement
On-Device Charging Perfect Plant Manager
Product Spec Sheet
Production Performance
Monitor
Retail shopper
Sales Notes
Safety Audit
SAP Commissions Check
SAP Customer View
SAP ERP: Yard
Management
Shopping Cart Creation
SRM Supplier Search
Supplier Fact Sheet
Supplier Managed Inventory
Time Capture / Time SheetEntry & Approval Request
University Professor
University Student
Vendor Managed Inventory
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Create Purchase Order
The Create Purchase Order app is designed for
simple creation of purchase orders on a BlackBerry.As a result, an order is created in your materialsmanagement system. Individual line items can alsobe created, including confirmation follow-up. All
fields can be edited just as you would with a normalpurchase order.
Key Functions
Create purchase order
Look-up vendor Change purchasing org from default
Create line items Confirmations at a PO or line item level
Submit for approval
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesECC 6.0SRM 6.0
Devices BlackBerry 9530
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by SAP
Unwir ed 100 Progr am
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Shopping Cart Approval
Quick approval of needed products and equipment
can boost overall productivity. Designed with thisprinciple in mind, the SRM Shopping Cart Approvalapp can enable managers to process and approveemployee-ordered shopping carts in a timely
manner.
Key Functions
Become notified of pending shoppingcarts for approval
View list of shopping carts to beprocessed
View shopping cart/product details Approve or reject shopping carts and
process multiple carts View requester and approver details
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies SAP SRM 7.0 SP06+
Devices
Apple iPhone OS 4
RIM BlackBerryDevice OS 5.0, 6.0
Supported Mode Online and Offline
Delivery Date Q3 2011
Delivered by SAP
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SRM Shopping Cart Approval
The SRM Shopping Cart Approval app is designed
to help managers approve purchase requisitions ofindirect goods or services such as maintenance,repair, and operations shopping carts. By selectingthe shopping cart, full line-item details of the
requisition are displayed. Managers can thenimmediately approve or reject these requestsattaching notes regarding reasons for their decision.Managers can also adjust the account assignment
and preview who other approvers are.
Key Functions
Requisition list, details, items, anditem details
Personalization screen Approve or reject capability
Shipping address Account assignment
Approver preview Forward approval and employee
search
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies SAP SRM 7.0
Devices BlackBerry
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by SAP
Unwir ed 100 Progr am
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Human Resources
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Employee Leave Request
Let your employees submit leave requests on the go with their Smartphones. The Employee LeaveRequest app enables employees to see their currentvacation balance and approved requests, as well assubmit requests. Requests can also be modified andre-submitted.
Key Functions
View overview, details, and status of
leave requests
Create, modify, and delete leave
requests
View available vacation days
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
SAP ERP ECC 6.0SPS15 (NW 7.0
SP18)
DevicesiPhone 3GS, 4, RIMBB 5.0, 6.0
Supported Mode Online and Offline
Delivery Date Q3/ 2011
Delivered by SAP
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Employee Lookup
Enable the access to employee data from yourhuman capital management (HCM) back endsystems directly from your Smartphone.
Key Functions
Flexible search over a variety ofdifferent fields
Access to employee data (basic,contact, and organizationalinformation)
Access to the organizational chart
and easy navigation across all levelsof the company's hierarchy
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ECC 6.0 SAP HCM
Devices iPhone, BlackBerry
Supported Mode Online and Offline
Delivery Date Q3/ 2011
Delivered by SAP
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Interview Assistant
Automate the interview process all with the help of
the Interview Assistant app. Configured to meetyour specific assessment and evaluation criteria, the
app enables interviewers to review the candidatesresume and capture interview notes and questionson their mobile device. As a result, you have astructured process that ensures consistentassessments and evaluations providingsubsequent cross-calibration of candidates once the
interview process has concluded.
Once the interview is complete, the interviewer candetermine the next steps for the candidate, as wellas submit and post interview results to the HRsystem.
Key Functions
View open positions Review candidates resumes
Select candidates to interview Evaluate candidates Conduct candidate assessment Determine candidate status
Submit results of interview Update back end system
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesSAP ERP ECC 6.0SAP HCM
Devices iPad
Supported Mode Online and Offline
Delivery Date Q3/ 2011
Delivered by SAP
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iPeople
The iPeople app delivers key information tomanagers and executives about their employees.This information includes number of employees,locations, costs, attrition rates, salaries, vacationdays, employee satisfaction, and other keyperformance indicators. This data can also berolled up to a larger organizational level and
compared to other organizations via the givenmetrics.
Key Functions
Compare different organizationsalong key HR metrics
View data as a single employee orcorporate level
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
ERP ECC 6.0 HCM,with a Business Add-
on from Sovanta
Devices iPad
Supported Mode Online and Offline
Delivery Date May 2011
Delivered by Sovanta
Unwir ed 100 Progr am
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My Team: Performance Management Assistant
The My Team app helps managers collect notes,goals, achievements, outlook, regular and currentquestions for 1:1 conversations, and other datapoints related to their employees or team in thecontext of performance, talent management, andpeople development.
A manager can collect all relevant informationanyplace, anytime throughout the year and align this
data with defined goals during performance or talentreviews.
Key Functions
Meeting topics and action items neededto report and track decisions within themeeting
Mobile reporting and key performanceindicators
Employee profiles enabling detailed
discussions and side-by-sidecomparisons
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ERP 6.0 SAP HCM
Devices iPad
Supported Mode Online and Offline
Delivery Date Q3/2011
Delivered by SAP
Targets:DevelopmentMaintenance / CustomerRelease Independent / Cross TopicsAchievements:DevelopmentMaintenance / CustomerRelease Independent / Cross TopicsOverallPersonnel DevelopmentOutlook next year:
Current questions / feedback for next1:1 conversation:Regular questions / agenda for regular1:1 conversations:Current activitiesProblems, issues?Last CATS RecordingCurrent topics to be rolled-out /discussed (HR-Topics, Strategy,Employee Survey etc.) and collectfeedbackCollect individual feedback regardingspecial current topics (e.g. Lean,Processes, HR-Topics, Values,Personnel Development, Engagement,
Events etc.)
UI In Development
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SkillScanner
Many industries are required to track the status oftheir workforce skills to ensure they are current andmeet the demands of their work. With the SkillTracker app, line managers have a tool for trackingthe status of each employee. The requiredqualifications can be viewed and compared with theteam training and certifications. Expiringqualifications can be viewed based on 30-days, 90-days, or 1-year time horizons.
Key Functions
View skil l requirements for each job Compare employee skills with
requirements View status of expiring skills across
workforce
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesERP ECC 6.0 , SAPHCM
DevicesiPad (RIM PlayBook
in future release)
Supported Mode Off line and Online
Delivery Date May 2011
Delivered by Epi-UseUnwir ed 100 Progr am
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Time Entry Sheet
Enter applicable hours via the Time Sheet app,which can be processed in SAP HCM. Post entriesto projects by selecting the project or scanning aproject bar code. This app also provides summarydetail on how time was allocated for a specific day.
Key Functions
Device calendar synchronization Integration with SAP CATS Online and offl ine data synchronization
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ECC 600 , SAP HCM
Devices iPhone 3GS, 4, iPad
Supported Mode Off line and Online
Delivery Date May 2011
Delivered by SAP
Unwir ed 100 Progr am
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Travel Expense Receipt Capture
Get your employees to capture and processexpenses while on the go with their Smartphones.With the Travel Expense Receipt Capture app, lineitems can be entered manually with the help ofphotos and voice notes. Gathered information is thenpassed, including attachments to the human capitalmanagement server for processing a completereport.
Key Functions
Create travel expense entries
Capture receipt photos for expenses
Record voice notes of expenses
Send expense entries and attachments toyour server
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
ERP ECC 6.0 SPS15(NW 7.0 SP18), EA-
HR 6.0
DevicesiPhone 3GS, 4, RIMBB 5.0, 6.0
Supported Mode Online and Offline
Delivery Date Q3/2011
Delivered by SAP
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Travel Expense Report & Approval System
Once an employee has captured individual travelexpenses, it is necessary to create and process anexpense report. With the Travel Expense Reportapp, an employee can review line items submittedearlier and make changes, as needed. Applicablecredit card charges can also be reviewed andapplied to the report. Once complete, the correctcost center assignment is processed.
Key Functions
View credit card charges Add credit card charges to expense
report Create travel expense report
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
SAP ERP ECC 600SPS15 (NW 7.0
SP18)
DevicesiPhone 3GS, 4, RIMBB 5.0, 6.0
Supported Mode Online and Offline
Delivery Date Q3/2011
Delivered by SAP
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Travel Expenses
The Travel Expenses app enables the travelingworkforce to manage and track travel expensesefficiently from a mobile device. It providesanytime, anywhere access to the SAP TravelManagement application with support forBlackberry and iPhone.
An employee can enter expenses via drop-downmenus, and capture notes and receipt images. He
or she can then return to the app to see the statusof submitted reports and display line-item notesfrom controlling and take immediate action.
A user can save reports as templates for later use,and better yet, synchronize all of their trips with hisor her device calendar. The Travel Expensesapplication works offline and synchs with yourcompanys server when a connection is re-established.
Key Functions
Device calendar synchronization
Trip and expense line item entry
Online and offline data synchronization
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesERP ECC 6.0 , SAPTravel Management
DevicesiPhone 3GS, 4, RIMBB 4.6- 6.0
Supported Mode Offline and Online
Delivery Date Q1/ 2011
Delivered by SAP
Unwir ed 100 Progr am
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Travel Manager Approvals for Travel and Expenses
Alert managers that a travel expense report isawaiting their approval and processing with theease of their Smartphones. The Travel Manager
Approval app generates all requests as line items,which can be approved or rejected. View line-itemdetails for each expense report, including those thatdo not adhere to company expense guidelines.Notes related to the decision to approve or rejectcan also be added.
Key Functions
Receive notification for travel expenseapproval work items
View list of all travel expense workflowapprovals for the manager
Review expense report details andcomply with company policy
Enter comments, and proceed with theapproval/rejection workflow
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
ERP ECC 600 SPS15(NW 7.0 SP18), EA-
HR 6.0
DevicesiPhone 3GS, 4, RIM
BB 5.0, 6.0
Supported Mode Online and Offline
Delivery Date Q3/2011
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IT Line of Business
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CIO Dashboard
The CIO Dashboard app combines all IT
management metrics into one environment. Eachmetric can be explored to perform a root-causeanalysis.
Key Functions
View open tickets, response time,system availability, and other metrics
Perform root-cause analysis
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies BOBJ Universe
Devices iPad
Supported Mode Online and Offline
Delivery Date Q4 / 2011
Delivered by SAP
Unwir ed 100 Progr am
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Mobile User Management (CSC4)
The CSC4 Mobile User Managementapp enables
access to approval process of CSCs User &Authorization Management solution for SAP.
The solution supports the following three scenarios:
Administration of users (create, change, lock, andreset passwords)
Creation and modification of roles andauthorizations
Assignment of roles to users Password self-service
Available for iPhone, iPad, BlackBerry, and HTML5,this app provides a manager-dependent view onrequest lists, request details, and approval orrejection actions with comments.
Key Functions
Enable a mobile approval process foruser requests
View full list and request details,including user data, affected systems,and request history
Approve or decline requests with
comments
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
CSCs integrated User& Authorization
Management for SAP
DevicesiPhone, iPad,Blackberry, HTML5
Supported Mode Online
Delivery Date May 2011
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Industries
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Asset Visualizer
Targeting areas such as procurement, the oil field,
maintenance, and finance, the Asset Visualizerapp provides details for a desired asset on yourmobile device.
Asset details are easily accessed and updated.Leveraging the advantages of a mobile device, such
as location-based services and the embeddedcamera for scanning, you can quickly find a desired
asset.
Update any and all assets and supporting assetdetails by using a unique ID (such as master ID,RFID, or asset tag). Give employees andcontractors proper security to view and updatedetails for an asset, including the ability to addphotos and notes from an iPad. Enhance theapproval workflow for certain changes to your ERPsystem. View purchase dates and last maintenance
details, while quickly viewing where a group ofassets are located on a GIS map (e.g. wells, rigs,railcars, refineries, and pipelines).
Key Functions
View and update asset information Search for asset Collect geographical coordinates Security-based access to information Trigger workflow as needed
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
SAP Bus SuiteWorkflow, 7.0 SAP
Asset Management
Devices iPad
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered bySmartsoft Mobile
Solutions
Unwir ed 100 Progr am
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Electronic Medical Records
The Electronic Medical Records app gives
healthcare professionals quick access to theirpatients medical records. It supports physicians byoffering up-to-date information, such as charts onvital parameters, medications, and lab results, X-ray
and CT images, progress notes, contact information,diagnosis, and patient problems.
The physician has access to all relevant information
for each patients visit. Billing status can also beviewed, and, if necessary, payments can beautomatically processed.
Key Functions
Display all patient medical recordsrequested by the physician
Shows vitals, lab reports, andmedication information
View x-rays and other images Display and process billing
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ECC 6.0
Devices iPad, Samsung Tablet
Supported Mode Online and Offline
Delivery Date Q4 / 2011
Delivered by SAP
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Field Service & Asset Management
The Mobile Field Service application enables field
technicians to access critical SAP data anytime andanywhere. Running in online and offline modes ondifferent mobile devices, the application helps fieldtechnicians to perform their daily activities at
customer sites and within plants. It integrates withthe Plant Maintenance (PM) or Customer Service
(CS) modules of SAP ECC systems.
The typical scenario is based on work orders(Service or Maintenance orders) and notificationscreated and assigned to technicians in SAP ECC.These two objects trigger the business processesand the data distribution of all the keyBusinessObjectssuch as technical objects(equipments and functional locations), measurementpoints and business partners to the device.
Additionally, the field technicians have the ability tocapture related data on their devices and
synchronize them to the SAP back end.
Key Functions
Work order management
Notifications
Technical Objects
Business Partners
Material Inventory
Document Attachments
Specifications
ArchitectureSybase Unwired
Platform
Dependencies SAP ERP
DevicesWindows XP / Vista /7 , Windows Mobile,
iPad / iPhone
Supported
ModeOnline and Offline
Delivery Date May / 2010
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Field Service Work Orders
The Field Service Work Orders app allows field
personnel to receive work orders while in the field.Integration with GPS technology enables users todetermine the best route to address the orders.
Work orders can also be created, changed, andclosed via the app. The ongoing status of the work is
updated to the back end system.
Key Functions
Receive work orders Plot path via GPS technology Create, update, and delete work
orders
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ECC 6.0 EAM
Devices iPhone
Supported Mode Online and Offline
Delivery Date April / 2011
Delivered by Liquid Analytics
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Maintenance Request & Order Planning
The Maintenance & Order Planning app serves two
areas. First, the app enables all employees torequest maintenance services. This is accomplishedby taking a picture of the issue and adding notes andgeo codes. Once complete, the request is routed for
processing.
The second area is receipt and planning of therequest in the plant maintenance systems. Orders
and requests are reviewed and then allocated totechnicians. These users can see what orders theyhave and once on location can view the details.
Key Functions
Create maintenance requests, andenter the request to the plantmaintenance system
Attach picture, geographical code,and notes to the request
Order routing and planning
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesECC 6.0 PlantMaintenance
Devices iPhone
Supported Mode Online and Offline
Delivery Date Q2 / 2011
Delivered by Advent Global
UI in Design
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Product Drug & Safety
Provide a mechanism for drug manufacturers to get
information about duplicate and fake drugs in themarketplace. The Product Drug & Safety appenables field agents to send complaints or inquiriesabout bad drug samples to the manufacturer. In
return, the manufacturer can validate those drugs.
Key Functions
Capture 2D barcode of the drug Send a request to the manufacturer
to authenticate the drug Add notes, picture, and geographical
code to the request Document confirmations from
manufacturers
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesECC 6.0 MaterialsManagement
Devices iPhone
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by TPC
UI in Design
Unwir ed 100 Progr am
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Professional Services (CSC4 )
Key Functions
Providing KPI and Metrics to thedevice of your choice
Data is viewable globally
CSC Internal information
Business can create their owndashboards
Provides valuable insight to the data
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesBusinessObjectsEnterprise, SBO
Explorer app (iPad)
DevicesiPad, Playbook,Honeycomb
Supported Mode Online
Delivery Date 2011
Delivered by CSC
Featuring SAP BusinessObjects Explorer, CSC4
Professional Services is an application based oninternal CSC KPIs and metrics.
The application is focused on analytics showing KPI
and metrics with SAP BusinessObjects Explorerconnected with BusinessObjects Universes. KPIs
and metrics for Finance, Supply Chain, SpendAnalysis, Customers and Human Resources are
featured.
Key Benefits: Application is optimized for multi-touch mobile
devices Provides data exploration capability to end-users Rapid implementation Easy-to-learn solution
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Safety Observer
Extend the responsibility for alerting safety
personnel of potential problems to the averageemployee. The Safety Observer app helps usersdocument unsafe situations by entering pictures, geocodes, and written and voice-based notes. The alert
is then routed to your environmental, health, andsafety system for processing and investigation. The
system also confirms to the user that the alert wasreceived.
Key Functions
Create a notification workflow alertingsafety hazards
Attach picture, geographical code,and notes
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesSAP Business SuiteWorkFlow, SAP EH&S
Devices iPhone, BlackBerry
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by SAP
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Tank Inventory
The Tank Inventory app is used for situations where
reading of tank levels is a manual process. Selectfrom the possible tanks and then input the dipreading. Once the data has been captured and sent,a confirmation message is returned stating the
variance compared to the last reading.
Key Functions
Manually capture dip tank readings Push reading into SAP for Oil & Gas
solutions Document readings and variances
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies SAP ECC 6.0 IS Oil
Devices iPhone
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by SAP
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Sales, CRM, and Service
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Consumer Fashion
Normally, the associate has no ability to recall past
purchases and is left to imagine what else thecustomer might have. The Consumer Fashion app isdesigned to help consumer-facing sales associatesin a store setting.
Once a customer enters a store, the associate can
ask for a loyalty number or other identifyinginformation. The app then generates a report of the
customers entire past purchase history and makessuggestions for additional purchases thatcompliment those past purchases.
.
Key Functions
Track purchases of regularcustomers
Suggest current products that wouldcompliment previous purchases
Show customer purchase choices
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies SAP CRM 7.0
Devices iPad
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by TPC Consulting
Unwir ed 100 Progr am
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Customer Snapshot
The Customer Snapshot app gives executives and
sales representative a single view of all customer-related information including current status,purchase history, and forecasted opportunities.Designed specifically for executives attending
customer meetings, it supports briefing documentsthat are specific to their clients. Additional data can
also be pushed to the app, such as escalationinformation and support messages.
Key Functions
Customer-related information on
pipeline status
Account purchase history
Support messages
Escalation information
Briefing documents
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies SAP CRM, BI, BOBJ
Devices iPad
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by SAP Global Delivery
Unwir ed 100 Progr am
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Direct Store Delivery
The Direct Store Delivery app generates a list of allthe deliveries assigned to a single user. The usercan then proceed with their route and makedeliveries as recommended. It allows the user toupdate delivery information on the device, such asreplenishment quantity. While on site, users canadjust the discount structure, create an invoice, andsee product lists. All updates are made directly to theback end.
Key Functions
List customer visits each day List deliveries for each visit Change quantity, discount, and
product View all products and materials Generate invoices on the device
Plot delivery points on a map
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesERP ECC 6.0 , SAPCRM
Devices iPad, iPhone
Supported Mode Online and Offline
Delivery Date 2012
Delivered by SAP
Unwir ed 100 Progr am
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ERP Customer Search
The ERP Customer Search app is designed to helpyour sales force to access core customer details inthe field. In addition, sales representatives can usethis app to access customer order history from theirmobile device.
Key Functions
Search customers and relatedcontacts
View customer search results View customer and contact details View recent sales orders Display customer list in map view
Specifications
Architecture Sybase Unwired Platform
Dependencies SAP ERP ECC 600SPS15 (NW 7.0 SP18)
Devices
Apple iPhone OS 3GS, 4
RIM BlackBerry Device
OS 4.6, 4.7, 5.0, 6.0
Supported Mode Online and Off line
Delivery Date Q3/ 2011
Delivered by SAP
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Material Check and Availability
The Material Search app is designed to enable sales
representatives to access material details andavailability in the field.
Key Functions
Search materials View material search results View material details View material availability and pricing
for customers
Specifications
Architecture Sybase Unwired Platform
Dependenci
es
SAP ERP ECC 6.0SPS15
(NW 7.0 SP18)
DevicesApple iPhone OS 3GS, 4
RIM BlackBerry Device
OS 4.6, 4.7, 5.0, 6.0
Supported
ModeOnline and Offline
DeliveryDate
Q3/ 2011
Delivered by SAP
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Retail Execution
The Retail Execution app addresses how consumerproducts and technology companies and theirretailers interact with each other. This app focuseson the merchandising aspect of the business withfeatures for planogram checks, surveys, and audits.You can also view related customer and productinformation.
Key Functions
Merchandiser Planogram check Picture taking and surveys Audit Customer and product information
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ECC 6.0 CRM 7.0
DevicesiPhone/ Win MobilePhone
Supported Mode Online and Offline
Delivery Date Q2/ 2011
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Retail Store Operations
Designed for sales associates on the floor, the Retail
Store Operations app gives employees the ability toanswer nearly any question a customer might have.Search features include inventory, price, and productdetails.
Key Functions
Inventory look up
Price look up
Product look up
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ECC 6.0 CRM 7.0
Devices iPhone, iPad
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by SAP
Unwir ed 100 Progr am
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Sales Lifecycle
Execute the entire sales order process in onelocation. Designed for the field sales representative,the Sales Lifecycle app allows users to reviewexisting orders, enter new orders, and change orcancel orders. Item details as well as the entire ordercan be viewed.
Key Functions
Look for existing orders and reviewthem
Enter new orders Change orders Cancel orders
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ECC 6.0 w EHP4
Devices BlackBerry 9550
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by SAP
Unwir ed 100 Progr am
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2011 SAP AG. All rights reserved. 52
SAP ERPCustomer Fact Sheet
The Customer Fact Sheet app enables sales reps
and account managers in the field to search forcustomer locations, drill down to invoice list, andview office locations in a map format. The salesrepresentative can use this app to directly show a
customer its order details, outstanding invoices, orcredits.
Key Functions
Search for customer locations
Display customer locations on map
View customer invoice list
View customer credit memos
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesERP 6.0 EhP2(SAP_APPL,EA_APPL, FINBASIS,
FI-CA, FI-AR)
Devices iPhone, Blackberry
Supported Mode Online and Offline
Delivery Date Q3/ 2011
Delivered by SAP
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SAP ERPWheres My Order?
Enable your field sales representatives to obtainreal-time shipping and order status of any customerorder with the help of the Wheres My Order app.Sales representatives can enter an order number,account name, or customer name to find all openorders and their status. If the order has any issues,the employee can call, instant message, or email thecorporate location directly to solve the issue.
As the top question asked by customers who contacta vendor directly, this app enables speedy responsetime to a customer and quicker resolution of orderhang-ups.
Key Functions
Find sales orders by generating acustomer list or directly by ordernumber
Get shipping status in one view and atraffic-l ight indicator in case of issues
Call in-house contact to solve issues Gain direct access to and integration
with device features
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ECC 6.0 CRM 7.0
DevicesiPhone (Blackberry,
Android later)
Supported Mode Online and Offline
Delivery Date Q3/ 2011
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Sybase Mobile Sales
With the Sybase Mobile CRM app, a sales personcan quickly access all information necessary tomanage sales accounts from a single,comprehensive view., capture, monitor, and trackcritical information about prospects, customers, andpartners. View key contacts, critical relationships,up-to-date status of recent transactions, and atransactional history of each account at a glance.
New leads and opportunities appear instantly in thedevice inbox as they are assigned in SAP CustomerRelationship Management (SAP CRM). Execute onthe information, update the opportunity, and capturenew leads and opportunities as they arise. Also,manage scheduling and activity management from amobile device. You can quickly access, create andmodify planned activities by using a list function orthe native calendar of the app. Increase visibility intoactivities and customers by logging e-mails and
phone calls directly to SAP CRM from the deviceinbox app.
All information is seamlessly synchronized with theSAP CRM back end to ensure data consistencythroughout the organization.
Key Functions
Account and contact management Lead and opportunity management Activity management Sales documents and analytics Customization to fit your needs
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesCRM 2007,Netweaver Mobile 7.1
DevicesiPhone, BlackBerry,Win Mobile
Supported Mode Online and Offline
Delivery Date 2010
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Financials
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Mobile Collections
The Mobile Collections app enables professionalcollection agents to plan and execute their collectiontasks with real-time access to work items. Alsoincluded are navigation services and directintegration with phone, e-mail, photos, as well as thecamera and video recorder of mobile devices.
Key Functions
Look up account details Take cash payments Take credit card payments Initiate the promise-to-pay process Capture notes
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
ERP 6.0 EhP2
(SAP_APPL,EA_APPL, FINBASIS,
FI-CA, FI-AR)
Devices iPhone, Blackberry
Supported Mode Online and Offline
Delivery Date Q3/ 2011
Delivered by SAP
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Payment ApprovalsSAP Bank Communication Management
Enable your cash manager, group treasurer, or
executive staff to approve high-value payments. ThePayment Approvals app enables these executivesmany of whom regularly travel to approve urgentrequests in a timely manner.
Mobile users can learn basic information about the
payment request and then confirm or rejectpayments. The app provides payment status
information for whether the payment was acceptedor rejected by the bank, and enables the mobile userto take any necessary actions.
Key Functions
Gain visibili ty into aggregatedpayment monitoring or work lists
Approve or reject payments Provides basic cash management
view Provides online payments via mobile
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies ERP 6.0 FI/CO
Devices iPhone
Supported Mode Online and Offline
Delivery Date Q4/ 2011
Delivered by SAP
UI in Design
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Analytics
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Mobile Analytic Composer & Player
Analytics is used everywhere. The Analytics Playerapp leverages SAP Business Objects solutions toenable the exploration of analytic information on atablet device. Users can drill down in reports, as wellas take additional steps such as root-cause analysisexploration.
A Composer allows power users to create contentand the Player represents the data to users.
Explore & Analyze Data Collaborate & Share Be Guided to Decisions Take Action
Key Functions
Interactive analytics dashboard
Integration with SAP
BusinessObjects solutions
Root-cause analysis exploration
Single tool for all analytics scenarios
Follow-up functionality, such as
workflow
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesBusinessObjectsUniverse
Devices iPad & Android Tablet
Supported Mode Online and Offline
Delivery Date 1H 2012
Delivered by SAP
Mobile Analytic Application Composer
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SAP BusinessObjects Explorer for Mobile
With integration to many customer relationshipmanagement (CRM) solutions, the Explorer Mobileapp allows interaction with data in core systems.Through simple and fast search, intuitive dataexploration and visualization, and high performanceand scalability, this app allows you to answerbusiness questions "on the fly" anywhere.
Benefits include:
Search across all data sources by simply enteringa few search keywords to find the most relevantinformation instantly from across all data sources.
Gain additional contextually relevant details whensearching no data model or data knowledgerequired
Work with a solution that presents the mostrelevant keyword search results first andautomatically generates the chart that bestrepresents the information
Take advantage of the high performance andscalability you need for immediate answers acrossvery large data sets
Share your results instantly with others right fromyour iPhone and iPad
Key Functions
Supports CRM systems
Search data
Explore information
Gain insights
Share information with others via e-mail
Specifications
ArchitectureSUP planned forfuture
Dependencies CRM (Various)
Devices iPhone, iPad
Supported Mode Online
Delivery Date Q2/ 2011
Delivered by SAP
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SAP BusinessObjects Mobile BI
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SAP BusinessObjects Mobile BI
with Interactive Reports & Dashboards
Using SAP BusinessObjects Mobile software, you canleverage a wide range of features and functionality tomanage your business intelligence (BI) documents anddata.
Key features include the ability to: Set up a default document or folder that opens
automatically whenever you log in Refresh reports to retrieve the most up-to-date data View results using keypad shortcuts Navigate related documents by using hyperlinks on
reports View filtered results by modifying prompt values Receive alerts when a specific document is modified, a
condition is met, or a schedule is run Follow up by clicking on report cells to launch an
instant message, phone call, or e-mail Save documents locally and consult them offline to
mitigate network interruptions and minimize communication costs Send a link of BI documents via e-mail Search BI documents
When viewing reports from SAP BusinessObjects WebIntelligence, you can also: Drill down results to analyze detailed or summary data Track data changes through customizable highlighting
set up by the document creator
Key Functions
Manage BI documents and data
Default documents and folders
Refresh reports
Advanced Visualization, Smart
Search, Take follow-on actions l ike
Save documents on device to view
them when offline
Specifications
ArchitectureSUP planned forfuture
DependenciesBusinessObjectsUniverse
DevicesBlackberry, Symbian,Win Mobile, iPad
Supported Mode Online
Delivery Date 2010
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Mobile Analytics (CSC4)
Key Functions
Providing KPI and Metrics to thedevice of your choice
Data is viewable globally
Information is focused on yourindustry needs
Enable business to analyze
performance using state of the artvisualization
Accelerate time to value
Specifications
ArchitectureBusinessObjectsDashboards
Dependencies SAP BusinessObjects
Devices
Playbook, Windows
Mobile (Browserssupporting Flash)
Supported Mode Online and Offline
Delivery Date 2011
Delivered by CSC
Featuring SAP BusinessObjects Dashboards,CSC4 Mobile Analytics provides industry specificdashboards with relevant KPIs and visualizations.
The application is focused on analytics showing KPIand metrics for industry verticals. The dashboardsare interactive and have optimal visualizations. Thedesign is optimized for multi-touch interface devices.Key verticals featured are Manufacturing, EC&O andChemical.
Key Benefits: Demonstrate interactive dashboards with industry
specific KPIs Template for developing corporate dashboards Accelerate Dashboard development UI optimized for multi-touch devices
Unwir ed 100 Progr am
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Virtual Boardroom
The Virtual Board Room app takes executive-levelinformation and presents it in an interactivedashboard. View this content in 2D and 3D mapsand calendars, as well as organizational, project,and financial charts. While looking at the screen, youcan select items and view related details, such asnotes or complete numbers and percentages.
This app can be integrated with SAPBusinessObjects solutions and other businessintelligence (BI) software.
Key Functions
Interactive project, f inancial, and
organizational charts
2D and 3D maps
A single view of all corporate data
relevant to executives and seniormanagement
Specifications
ArchitectureSybase UnwiredPlatform
DependenciesSAP BOBJ & SDK,ECC 6.0
Devices iPad
Supported Mode Online and Offline
Delivery Date May / 2011
Delivered by Liquid Analytics
Unwir ed 100 Progr am
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Cross Topics
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Sybase Mobile Workflow
Empower employees to address time-sensitivebusiness processes and remain productive whileaway from their desk. The Sybase Mobile Workflowapplication for SAP Business Suite is designed toextend the back end enterprise resource planningprocesses to mobile workers via their Smartphones.
Key Functions
Workflow and notifications Alert management Travel requests Leave requests Clock-in and clock-out time recording
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies
SAP ERP 6.0 EHP4
SP05EA-HR 604 SP13
SAP HR 604 SP13
DevicesiPhone, BlackBerry,Win Mobile, Nokia
Supported Mode Online and Offline
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Elite Applications
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Sybase Afaria
Key Functions
Manage the complete lifecycle of thedevice
Production
Provision
Decommission
Supports all major device platforms
Specifications
ArchitectureSybase UnwiredPlatform
Dependencies Internet Explorer
Devices
iOS, Palm,
Blackberry, Android,Windows, Win Mobile/
CE, Symbian, Java,OMA-DM
Delivery Date 2000
Delivered by SAP
A key component of making mobility work in anenterprise is Mobile Device Management. Sybase
Afaria is the premier offering in the space. It allowscompanies to manage and secure all types ofdevices throughout its lifecycle.
Production-Assign policies for devices and usersincluding security
Provision- Tracking the device and managingupdates to software and applications
Decommission- Disable stolen devices, re -commission for other users or end of lifedisablement
Production
Decommission
Provision
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Recent Additions
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SAP M bil R t il Sh (b IBM)
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SAP Mobile Retail Shopper (by IBM)
Key Functions
Supports store clerk sales, inventory
look-up and price checking Inventory management
Allows for assignment and tracking orstore related tasks
Also serves as a training application
Specifications
Architecture
Client server-porting
to Sybase Unwired
Platform
Dependencies CRM
DevicesCurrently WinMobile,
porting to HTML5
Supported
ModeOn-line Mode
Delivery Date July 2011
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SAP M bil S h d l (b IBM)
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SAP Mobile Scheduler (by IBM)
Key Functions
Personnel and Inventory Allocation
scheduler for SAP Order Management
Uses SAP Inquiry Order, SAP
Consignment Orders, SAP InventoryManagement
Handset agnostic designed for use onany smart phone
Online and offline capability, with dataencryption for local storage
Platform for further development andenhancement with location, social
networking and notificationsSpecifications
Architecture
Client server- Mobile
Web 2.0 application -
porting to Sybase
Unwired Platform
Dependencies/Integration
None/SAP SD
Consignment andInquiry Orders, SAPMM
DevicesAny smartphone,
laptop
Supported
ModeOn/Off Line Modes
Delivery Date July 2010
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2011 SAP AG All i ht d
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herein may be changed without prior notice.
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proprietary software components of other software vendors.
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2011 SAP AG. All rights reserved.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjectsExplorer, StreamWork , and other SAP products and services mentioned herein as
well as their respective logos are trademarks or registered trademarks of SAP AG
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BusinessObjects products and services mentioned herein as well as theirrespective logos are trademarks or registered trademarks of BusinessObjects
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