8/12/2019 RYS Leadership From the Heart
1/24
Leadership from Heart:
For Institutionalizing a Culture of
Heart in Society through S-L TeamLeadership
Dr. Ronald L. Burr
8/12/2019 RYS Leadership From the Heart
2/24
Goals
At the end of this session, participants willhave had an opportunity to:
1. Reflect on some Background Factors that
Facilitate Caring Team Leadership in S-L
2. Discuss some Achievement-Methods, and
Applications for these Background Factors
3. Review Learning; Project Applications
8/12/2019 RYS Leadership From the Heart
3/24
Easily Remembered Topics in
Developing S-L Team Leaders?
Easy to remember because each startswith a letter of HEART
They are responses to needs we all have
when working together They spring from a HEARTof Love often
expressed as Caring
Caring is one of the Three Cs, along withCompetence and Confidence, that helpdefine good Team Leaders
8/12/2019 RYS Leadership From the Heart
4/24
Leadership from HEART
Leaders inspired by Caring are sometimes
referred to as Stewards or Servant leaders.
Servant Leadership. . .nourishes subtle
emotional and spiritual needs, creating aforce for growth and change. . .
Hyler Bracey, and others write that a servant
leader has extraordinary power because heor she meets five unspoken. . .requests:
Richard L. Daft, Robert H. Lengel, Fusion Leadership: Unlocking the Subtle
Forces That Change People and Organizations (2000)
8/12/2019 RYS Leadership From the Heart
5/24
Caring Leadership
Each 5 letters in the word HEARTreminds
how to care
Each Letter begins an often Unspoken
Request team members have
Successful Team Leaders have empathy
about these requests and know how to
respond
8/12/2019 RYS Leadership From the Heart
6/24
From HEART
Hearand understand me
Evenif you disagree, please dont make me wrong
Acknowledgethe greatness in me
Rememberto look for my loving intentions
Tellme your feelings with compassion
8/12/2019 RYS Leadership From the Heart
7/24
Hear and Understand Me
Every team member is a team leader
Good team leaders are at least good listeners
They will show they understand what a person
says before they reply
They will listen for feelings and acknowledge them
when appropriate
8/12/2019 RYS Leadership From the Heart
8/24
Discussion Question
In a S-L program you are doing or
would like to do:
When and how would you provide
education in Listening?
8/12/2019 RYS Leadership From the Heart
9/24
Discussion Instructions:
1. Learn my Signal
2. Discussyour answer with one personbeside you or on either side of you. Not
more than 3 people are talking together.
3. Watch for my signal. When you see it
please get quiet and chooseone point
you learned that you would share
8/12/2019 RYS Leadership From the Heart
10/24
Share
With one person beside you or on each sideof you. Not more than 3 people are talking
together
8/12/2019 RYS Leadership From the Heart
11/24
Review
Jot down what you have learned so farabout Team Leadership from HEART
8/12/2019 RYS Leadership From the Heart
12/24
Even if you disagree, please Dont
Make Me Wrong
Fellow team members are best not equated withdisagreeable behavior
I-Statements are received better than statements
about another that can seem judgmental
Fellow team members have more freedom of choice toaccept First-Person Statements
They might even choose to be agreeable
Begin with "I" and end with feelings that if understood
stand to improve teamwork
8/12/2019 RYS Leadership From the Heart
13/24
Review
Please jot down answers to the following:
1. A teamwork situation wherein your feelings aredistracting you from doing your best _______________
2. How you could appropriately remove this distraction bytalking directly to the team member about whom youhave the feelings? _____________________________
3. Something you learned about the E in HEART _______
Please do this one quietly and alone, just 2 minutes, watchfor my signal and we will go on
8/12/2019 RYS Leadership From the Heart
14/24
Acknowledge the Greatness in Me
Our dreams depend on realizing our inherent potential
Team mates must learn to value their owncompetencies and abilities to care
Instead of just their past, measurable performance
Intrinsically good S-L opportunities allow teammembers to become intrinsically confident
Encourage them to reflect on accomplishments andacknowledge strengths
Tell them and their peers what you value about them
8/12/2019 RYS Leadership From the Heart
15/24
Review
Please jot down answers to the following:
1. Some team members potential to be great you have not yetacknowledged ____________________________________
2. A way appropriately to acknowledge your team member, andto their peers, about their potential to be great ___________
3. Something you learned about the A in HEART ___________
Please do this one quietly and alone, just 2 minutes, watch formy signal and we will go on
8/12/2019 RYS Leadership From the Heart
16/24
Prepare to Share
1. Look at what you wrote in review of E
andAin HEART
2. Pick the most important one you want to
share
3. Indicate it on your paper
8/12/2019 RYS Leadership From the Heart
17/24
Instructions for Sharing
1. Please remember to keep an eye out for
my Signal
2. Turn around and share with someone
new, not more than 3 people together
3. One minute per person
emem er o oo or y ov ng
8/12/2019 RYS Leadership From the Heart
18/24
emem er o oo or y ov ngIntentions
With a caring environment, do you believe mostpeople grow up wanting to do well?
Yet many of our educational and social structuresreflect a different assumption.
Successful Team Leaders won't make a negativeassumption without first looking for good intentions.
Underlying peoples actions are feelings andattitudes that might be quite different than we think
We all want to be trusted yet are suspicious ofothers
Looking for good in others reinforces our own and
others loving intentions
8/12/2019 RYS Leadership From the Heart
19/24
Review
Please jot down answers to the following:
1. Some team members intentions of which youhave been suspicious ____________________
2. Some loving intentions they may have instead_____________________________________
3. Something you learned about the Rin HEART_____________________________________
Please do this onequietly and alone, just 2 minutes, watch for my signaland we will go on
T ll M Y F li ith
8/12/2019 RYS Leadership From the Heart
20/24
Tell Me Your Feelings with
Compassion
Institutionalizing a Culture of HEARTin Society doesn't mean noconflict
It means successful Team Members together transform conflict intocooperation
This transformation requires compassion in sharing our feelingsabout behavior we believe blocks our common success
Compassion requires telling the other party respectfully anddirectly about alternative behavior conducive to success--and nottelling other people
Compassion requires actively listening when they reply
No matter how much follow up is needed to transform this conflict,each interaction requires the same level of compassion
8/12/2019 RYS Leadership From the Heart
21/24
Review
Please jot down answers to the following:
1. Some un-confronted team members behavior you thinkis blocking team success ________________________
2. A plan for telling them about their behavior, andalternatives, even if repetition is required ___________
3. Something you learned about the Tin HEART_______
Please do this one quietly and alone, just 2 minutes, watchfor my signal and we will go on
8/12/2019 RYS Leadership From the Heart
22/24
Review of this Session
1. Look back at everything you learned
about H-E-A-R-T
2. Pick one of those you think will be
most effective if you put it intopractice
8/12/2019 RYS Leadership From the Heart
23/24
Share
With one or two people near you.
Not more than 3 people will be talking
together
8/12/2019 RYS Leadership From the Heart
24/24
Session Evaluation
Look back over the Goals of this Session:
1. Reflect on some Background Factors thatFacilitate Caring Team Leadership in S-L
2. Discuss some Achievement Methods, andApplications for these Background Factors
3. Review Learning; Project Applications
On a scale of 110, 10 high, to what extent were you ableto meet each of the goals of this session?
Top Related