Richard Corbridge: Chief Information [email protected]
@R1chardatron
www.richardcorbridge.com
Thinking is more important than knowing!
Thinking, Knowing, LookingInsight at a glance
“Thinking is more interesting than knowing, but less interesting than looking” - Johann Wolfgang von Goethe
“A compass, I learned when I was surveying, ...it'll point you True North from where you're standing, but it's got no advice about the swamps and deserts and chasms that you'll encounter along the way. If in pursuit of your destination, you plunge ahead, heedless of obstacles, and achieve nothing more than to sink in a swamp... What's the use of knowing True North?”
- Abraham Lincoln
Alignment of the planets
Customers as fans
The power of knowing and looking
UK Landscape
The origins of looking first
Thinking, Knowing, LookingInsight at a glance
Business Analytics and Intelligence started in the provision of Health and Social Care.
Dr John Snow and the story of the discovery of how Cholera was transmitted in London in 1854.
Looking firstOrigins
2014 All systems in place to support research.
A ‘basecamp’ of policy, education and resources has been achieved.
All processes improved through access to ‘modern’ information systems and a change in culture
Delivery of the final components of the research Information Strategy
GOAL
UK LandscapeNIHR CRN
TECHNOLOGY and INFORMATION are now more than ever ingrained in all that is done throughout the world and we must adopt all elements of them or risk falling behind the KNOWLEDGE curve.
Clinical Research Network – January 2013• Approximately 55 different systems in place• Around 35 different ways of collating reports• 16 different topic-wide databases• Significant bespoke reporting • Data debate• System based and system led change
UK LandscapeWhere did we come from…
‘Google-verse’
Open Data Platform
Central Portfolio Management System
Reference Data Service – Core system for providing all ‘meta data’ and reference data to our systems and other systems
Local Portfolio Management System (SoC)
Facilitate collaboration, create a fan base of the systems and make the most of the connected data.
Turn data into information that enables insight and facilitates more questions.
Strategy
UK LandscapeWhere are we now…
LPM
SC
PM
S
NIHRCentral Portfolio Management
LCRN LCRN LCRN
DGH Trust GP MH CSG CTU Industry
UK LandscapeWhere are we now…
If data is used it is ‘controlled’…
Aboriginal ‘land law’ states that if a person takes care of land, needs it to sustain family, and makes better use of it than the next person then they control the land.
If we make good use of the data we have we will be seen to control it, own it and make use of it to deliver better care, outcomes & research.
UK LandscapeA new outlook…
Select dashboard for
particular network/yr/mth
Granular view of targetHLO 2a. Increase
proportion of studies
Drilldown further into a particular
study area/category
Power in knowingOpen Data Platform
Find a study in a particular geography /
mile radius for a specialty / disease area
Power in lookingOpen Data Platform
Take the Aga and its customer culture …
Delivery of Business Intelligence as a product that has fans rather than customers.
Culture change through demand of the fan not through command and control.
Customers as fansEmpower the data voyeur
Sell the sizzle not the sausage.
Concentrate on the benefit not the product.
Get to the natural state of analytics and the results you can gain, not the sausage.
Customers as fansSell the sizzle
Imagine a w
Planet Information Systems
Integration or Interoperable Modern SystemsInformation RealisationInformation Security
Planet Data QualityReference DataShared DataVeracity of Data Planet Information Analytics
Information Analytics capabilityNetwork wide
Alignment of the planetsThinking and looking
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