1. The Growing Importance ofOnline Reviews and HealthcareEric Januszko, CEO Review ConciergeSeptember 9, 2014Presented to:

2. Copyright 2014, Expert Reputation, LLC.2Online reviews can ruin it in 5 SECONDS 3. In the good old days, no onequestioned a Doctors reputation online reviews have changedthe rules, now consumers haveinformation to make choiceswhich impacts Doctors bottom lineCopyright 2014, Expert Reputation, LLC.3 4. Copyright 2014, Expert Reputation, LLC.4 5. Doctors are the FASTEST GROWING segmentCopyright 2014, Expert Reputation, LLC.5of online review visits and Doctors are in the TOP 5 ofbusinesses searched for online. 6. Reviews are not always based on factsCopyright 2014, Expert Reputation, LLC. 7. Doctors must now Manage their Online ReviewsCopyright 2014, Expert Reputation, LLC.7 8. We help Doctors Take Control of their Online ReviewsCopyright 2014, Expert Reputation, LLC.8 9. We Monitor ReviewsCopyright 2014, Expert Reputation, LLC.9 10. We Notify Doctors of New ReviewsCopyright 2014, Expert Reputation, LLC.10 11. We Resolve ReviewsDispute reviewsRespond publicly to reviewsRemove reviews, when possibleCopyright 2014, Expert Reputation, LLC.11 12. We Help Doctors Get More Authentic ReviewsCopyright 2014, Expert Reputation, LLC.12and we distribute them across 75+ sites. 13. Our Advantage Review LinkCopyright 2014, Expert Reputation, LLC.13REVIEW LINK 14. Review Link PosterCopyright 2014, Expert Reputation, LLC.14 15. Success StoriesCopyright 2014, Expert Reputation, LLC.15"I'll earn 10% more this yearthanks to my online reviews."Dr. Pages realized a78% annualizedgrowth in reviewsAfter 8 months of usingReview Concierge, Dr. Aldrichnow has over 107 reviews 16. Thank You