© Renault Brand Stores - July 2015
2Renault Store / Technical specifications for Tour of vehicle area / General
Contents
General
Introduction 4
Colours & materials 5
Technical principles
General presentation 7
Wall markings 8
Suspended markings 14
Adaptations
Technical specifications 32
© Renault Brand Stores - July 2015
4Renault Store / Technical specifications for Tour of vehicle area / General
Introduction
Clearly defined by floor markings, the Tour of vehicle area is a standardised zone in the workshop on which the customer’s vehicle is parked.This is the space in which the Service advisor, accompanied by the customer, carries out the tour of the vehicle and establishes the nature of the work to be done.The area must be covered, spacious and well lit so that the tour of the vehicle can be performed easily and the vehicle inspected with precision.The Tour of vehicle area must be directly accessible from the After-Sales Reception, whether this is integral with or separate from the showroom.This area comprises several components which are combined according to the available surface area:- The grey wall or suspended panel- The communications message- The floor markings
© Renault Brand Stores - July 2015
5Renault Store / Technical specifications for Tour of vehicle area / General
RAL 9010 white
White adhesive
Pantone 7408 C yellow
Yellow adhesive
Pantone grey 432C(RAL7024)- MDF panel
(suspended markings)- Wall paint
(wall markings)- Floor
Colours & materials
© Renault Brand Stores - July 2015
7
1
2
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
PrincipleDepending on the configuration and the space available in the workshop, two systems for identifying the Tour of vehicle area are available:
1 A wall marking system
2 A suspended marking system
The constant elements of the area are:
- The floor painting
- The floor markings
- The vertical markings on a wall or a suspended panel
The space must always be well lit.
General presentation
NOTE:The 3D images shown are provided for illustration purposes and to simulate layout principles.
© Renault Brand Stores - July 2015
8
12
3
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
DescriptionThe vehicle reception area offers various options depending on the available surface area, location and number of vehicles.The area comprises the following components: floor painting and markings, adhesive message (on wall).The area must be well lit.
Key1 Floor painting2 Floor markings
If the floor is already dark grey, only use floor markings
3 Wall markings
Wall markings
INCOMING VEHICLES
INCOMING VEHICLES
TO SHOWROOM
TO SHOWROOM
VERSION SIDE-ON TO WALL
VERSION FACING THE WALL
© Renault Brand Stores - July 2015
9
212
70180
250
2
1
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
DescriptionIf the vehicle reception area is located near a wall, the wall should be painted so it can feature the vertical markings.
The grey wall paint should cover the entire wall (full height and width).
The area to paint can be reduced if necessary where other components already present so require.
The communications message shall be at least 0.5 m away from the edge of the painted wall.
Accent lighting on the message is recommended.
Wall markingsZone parallel to wall - Standard format
paint full width
pain
t ful
l hei
ght
© Renault Brand Stores - July 2015
10
50 min
250
180
70
2
1
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
Wall markingsZone parallel to wall - Minimum format
DescriptionThe area to paint can be reduced if necessary where other components already present so require.
A minimum of 3 x 6 m must be complied with.
The communications message shall be at least 0.5 m away from the edge of the painted wall.
Accent lighting on the message is recommended.
min
imum
pai
ntin
g 30
0
© Renault Brand Stores - July 2015
11
212
70180
250
2
1
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
Wall markingsZone parallel to wall - Minimum format
DescriptionIf the vehicle reception area is located near a wall, the wall should be painted so it can feature the vertical markings.
The grey wall paint should cover the entire wall (full height and width).
The area to paint can be reduced if necessary where other components already present so require.
The communications message shall be at least 0.5 m away from the edge of the painted wall.
Accent lighting on the message is recommended.
paint full width
pain
t ful
l hei
ght
© Renault Brand Stores - July 2015
12
50 min 50 min212
250
18070
1
2
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
Wall markingsZone facing wall - Minimum format
DescriptionThe area to paint can be reduced if necessary where other components already present so require.
A minimum of 3 x 3.12 m must be complied with.
The communications message shall be at least 0.5 m away from the edge of the painted wall.
Accent lighting on the message is recommended.
minimum painting 312
minim
um painting 300
© Renault Brand Stores - July 2015
13
1849221
221
100138
138700
98
170
34211
267
69
175
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
DescriptionFond : Couleur : Gris Pantone 432 U (C31 M8 J0 N81)
Typeface“Leave your car[...],we will take good“Font: Renault Life LightPoint size: 550 ptsColour: White“here“ Font: Renault Life BoldPoint size: 550 ptsColour: White“care of it!“Font: Renault Life BoldPoint size: 985 ptsColour: Pantone yellow 7408C.(C0 M32 J100 N0)
NOTE: the message shall be translated and adapted by each country.
Wall markingsOutline
© Renault Brand Stores - July 2015
14
2
3
1
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
DescriptionThe vehicle reception area offers various options depending on the available surface area, location and number of vehicles.The area comprises the following components:floor painting and markings, double-sided adhesive message (on suspended panel positioned in front of vehicle).The area must be well lit.
Key1 Floor painting2 Floor markings
If the floor is already dark grey, only use floor markings.
3 Suspended markings
NOTE:The 3D images displayed are provided for illustration purposes and to simulate layout principles.
Suspended markings
HANGING PANEL VERSION
INCOMING VEHICLES
TO SHOWROOM
© Renault Brand Stores - July 2015
15
50240
150
150
50240
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
PrincipleThis option is suitable when no refurbishable walls are available in the vicinity of the vehicle reception area.
A double-sided panel is then hung from the ceiling to replace the communications message on the wall.
The panel is positioned at the front of the vehicle in the single or multiple space zone.
Dimensions of the hanging panel: 150 x 50 cm.
Accent lighting on the message is recommended.
Suspended markings
SINGLE SPACE VERSION
MULTIPLE SPACE VERSION
© Renault Brand Stores - July 2015
16
1849221
221
100138
138700
98
170
34211
267
69
175
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
Suspended markingsOutline
Description Fond : Couleur : Gris Pantone 432 U (C31 M8 J0 N81)
Typographie“Leave your car[...],we will take good“Font: Renault Life LightPoint size: 550 ptsColour: White“here“ Font: Renault Life BoldPoint size: 550 ptsColour: White“care of it!“Font: Renault Life BoldPoint size: 985 ptsColour: Pantone yellow 7408C.(C0 M32 J100 N0)
NOTE: the message shall be translated and adapted by each country.
© Renault Brand Stores - July 2015
17
600
100 18 30
30112
100
10028530
18 18
30100
400
18
Renault Store / Technical specifications for Tour of vehicle area / Technical principles
DescriptionFloor markings must be placed on Pantone 432C grey paint.The vehicle must be centred on the painted zone on the floor.If the floor is already dark grey, only use floor markings.
TypefaceFloor markings must be placed on Pantone 432C grey paint.The vehicle must be centred on the painted zone on the floor.If the floor is already dark grey, only use floor mar-kings.
NOTE: the message shall be translated and adapted by each country.
Floor markingsOutline
© Renault Brand Stores - July 2015
19
400 120 min
600
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide.
1 Vehicle Parallel - option 1With a passage between the wall and the area
grey wall = 600 m
inimum
© Renault Brand Stores - July 2015
20
460
370 90
600
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall.
1 Vehicle Parallel - option 2Area against a wall
grey wall = 600 m
inimum
© Renault Brand Stores - July 2015
21
120 min840
100 (min 60)
600
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide.
2 Vehicles Side-by-Side - option 1With a passage between the wall and the area
grey wall = 600 m
inimum
© Renault Brand Stores - July 2015
22
90810
100 (min 60)
600
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall.
2 Vehicles Side-by-Side - option 2Area against a wall
grey wall = 600 m
inimum
© Renault Brand Stores - July 2015
23
400
120
min
1200
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide.
2 Vehicles one behind the other - option 1With a passage between the wall and the area
mur gris = 1200 minimum
© Renault Brand Stores - July 2015
24
370
90
1200
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall.
2 Vehicles one behind the other - option 2Area against the wall
grey wall = 1200 minimum
© Renault Brand Stores - July 2015
25
120 min720
760
160160
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide.
2 Vehicles in Offset layout - option 1With a passage between the wall and the area
grey wall = 600 m
inimum
© Renault Brand Stores - July 2015
26
90690
760
160160
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall.
2 Vehicles in Offset layout - option 2Area against the wall
grey wall = 600 m
inimum
© Renault Brand Stores - July 2015
27
707120 m
in
1160
45°
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide.
2 Vehicles in 45° Diagonal layoutgrey w
all = 600 minim
um
© Renault Brand Stores - July 2015
28
600
1280
100 (min 60) 100 (min 60)
120 min
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide.
3 Vehicles Parallel - option 1With a passage between the wall and the area
grey wall = 600 m
inimum
© Renault Brand Stores - July 2015
29
600
1250
100 (min 60) 100 (min 60)
90
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall.
3 Vehicles Parallel - option 2Area against the wall
grey wall = 600 m
inimum
© Renault Brand Stores - July 2015
30
840
100
(min
60)
120
1200
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide.
4 Vehicles Parallel - Option 1With a passage between the wall and the area grey wall = 1200 minimum
© Renault Brand Stores - July 2015
31
810
100
(min
60)
90
1200
Renault Store / Technical specifications for Tour of vehicle area / Adaptations
DescriptionIf the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall.
4 Vehicles Parallel - Option 2Area against a wall
grey wall = 1200 minimum
© Renault Brand Stores - July 2015
32Renault Store / Technical specifications for Tour of vehicle area / Technical principles
Technical specifications
Prerequisites:- The area must be directly accessible from the
Showroom
Standard rules:- At least 1 location per Service Advisor, adjacent
to the customer reception area- Dimensions of 4x6 m, covered, lit- The «vehicle protection» display module must be
present in this area
Bonus features:- 1 Lift to carry out additional checks - 1 Shock absorber test bench
Reuirement detailsThe purpose of the descriptive information provided below is to define the various aesthetic and technical parameters to be taken into account by the supplier in the design and implementation of the structures.This technical analysis is necessary due to the numerous requirements relating to raw materials, manufacturing methodology, as well as logistics and fitting.DISCLAIMER: requirements are specified for
information purposes only, the production of the structures remains the responsibility of suppliers.The communications messageThis component indicates the area to the driver and invites them to park.Depending on the layout of the site, this communications message shall be stuck to a painted wall or a panel hung over the area.
The floor markingsThe area will be marked out by floor paint and floor markings.These markings are required to:- Set out a spot for the customer’s vehicle (yellow
setsquare markings)- Welcome customers («Welcome» message) - Invite customers to do a tour of the vehicle with
the service advisor (message: «Tour of vehicle area»).
Compliance of visuals and coloursAll shades have a satin finish with 40% gloss. Particular attention should be paid to complying with the colour code. Colour and material samples shall be provided for approval before production launch. The rendering of each of the shades in day and night-time conditions shall be assessed, in
particular when used on two different materials.
Production principleVisuals must comply with the official images of these technical requirement specifications (CCTP). The supplier must submit production drawings for approval, accompanied by all descriptions of sub-assemblies integrated into the components. Based on the main principles defined in these specifications, the supplier is expected to provide recommendations regarding the choice of materials and the means implemented to comply with the dimensions and aesthetic aspects defined in this document.
VariantsThe supplier is required to provide a definition of components as described in the drawings document.Nevertheless, the submission of low-cost variants is desired and expected.When the supplier deems it appropriate, they may submit variants to RENAULT to the procedures or methods described in the definition document, as long as these variants correspond to the aesthetic requirements set out and can be used homogeneously on various families of components
© Renault Brand Stores - July 2015
33Renault Store / Technical specifications for Tour of vehicle area / Technical principles
to ensure in particular a comparable ageing of colours, along with the expected guarantees.By way of example, any reshaping of component surfaces, different ways of connecting the sub-assemblies, or changes in materials, decoration or painting procedures, must be reported.
Protection of goods and personsIn particular, the supplier is responsible for the calculation, sizing and operational implementation of structural components, such that they offer good resistance over time, and that the safety of the public who come into direct contact with these components is not placed at risk (in particular for free-standing components).
Technical studyThe supplier shall analyze this definition file, draft a technical summary and produce a folder of production drawings to submit to RENAULT for approval. The samples of materials and colours shall be attached to this folder. A specific schedule for the project shall be established, identifying the passage and validation points expected by Renault.
First batch production
Following validation of the production folder, the supplier shall proceed with industrial launch, in particular for tools used for implementation. The first batch for each component shall be assembled by the supplier for presentation to Renault and validation where appropriate.
Mass productionFollowing first-batch validation and the potential communication of desired changes, the supplier will receive agreement for the launch of the series production of the components. The supplier shall then produce the components in full compliance with the production folder submitted and the accepted pre-production components.
WarrantyA one-year warranty against any production and installation defects is requested.
Technical specifications
Top Related