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Reliance 3G
MF190 User Guide
This User Guide is used for Reliance 3G.
Copyright Statement
Copyright © 2011 by ZTE Corporation
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized
in any form or by any means, electronic or mechanical, including photocopying
and microfilm, without the prior written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make
modifications on print errors or update specifications without prior notice.
Edition 2st edition, May 2011
Contents
1 Introduction .................................................................................................................................... 4
1.1 Introduction ......................................................................................................................... 4
1.2 Warning and Notice ............................................................................................................. 4
1.2.1 To the owner .......................................................................................................... 4
1.2.2 Device .................................................................................................................... 4
1.2.3 In Aircraft ................................................................................................................ 5
1.3 Applicability Scope ............................................................................................................. 5
1.4 System requirements ........................................................................................................... 5
1.5 Functions ............................................................................................................................. 5
2 Installation ...................................................................................................................................... 5
2.1 Installing Software .............................................................................................................. 5
2.2 Running Application Software ............................................................................................ 6
2.3 Uninstalling Software.......................................................................................................... 6
3 Functions & Operation ................................................................................................................... 6
3.1 Interface Introduction .......................................................................................................... 6
3.1.1 Functional Button .................................................................................................. 6
3.1.2 The uses of Tray Icons ........................................................................................ 7
3.2 Internet ................................................................................................................................ 7
3.2.1 Connecting to Internet ......................................................................................... 7
3.2.2 Disconnecting to Internet ..................................................................................... 7
3.2.3 Data Records ........................................................................................................ 7
3.3 SMS ..................................................................................................................................... 7
3.3.1 Reading SMS ........................................................................................................ 8
3.3.2 Creating a new SMS ............................................................................................ 8
3.3.3 SMS Interface Operating Guide ......................................................................... 8
3.4 Phonebook ........................................................................................................................... 8
3.4.1 Creating a new record ......................................................................................... 9
3.4.2 Searching Records ............................................................................................... 9
3.4.3 Phonebook Interface Operating Guide .............................................................. 9
3.5 Settings ................................................................................................................................ 9
3.5.1 Connection ............................................................................................................ 9
3.5.2 Selection .............................................................................................................. 10
3.5.3 Preference ........................................................................................................... 10
3.5.4 SMS Settings....................................................................................................... 10
3.5.5 Sounds ................................................................................................................. 10
3.5.6 Security ................................................................................................................ 10
3.5.7 System ................................................................................................................. 11
3.5.8 Update Settings .................................................................................................. 11
3.5.9 Roaming ............................................................................................................... 11
4. FAQ & Answers .......................................................................................................................... 11
1 Introduction
1.1 Introduction
Thank you for choosing Reliance 3G MF190.
To guarantee the device always in its best condition, please read this manual carefully and
keep it for further use. The pictures, symbols and contents in this manual are just for your
reference. They might not be completely identical with your device. We operate a policy of
continuous development. We reserve the right to update the technical specifications in this
document at any time without prior notice.
The modem is a multi-mode 3G device, working in HSPA +/ HSPA/ WCDMA/ EDGE/
GPRS/ GSM networks. The modem integrates the functionality of a mobile phone (SMS),
and combines mobile communication with Internet perfectly. It supports data, and SMS
services through the mobile phone network, enabling you to communicate anytime and
anywhere.
1.2 Warning and Notice
1.2.1 To the owner
Some electronic devices are susceptible to electromagnetic interference sent by device if
inadequately shielded, such as electronic system of vehicles. Please consult the
manufacturer of the device before using the device if necessary.
Be aware of the usage limitation when using this device at places such as oil warehouses
or chemical factories, where there are explosive gases or explosive products being
processed. Therefore, turn off your device if required.
Don‟t touch the inner antenna area if not necessary. Otherwise it will affect your device‟s
performance. Store the device out of the reach of little children. The device may cause
injury if used as a toy.
1.2.2 Device
Please use original accessories or accessories that are authorized. Using any
unauthorized accessories may affect your device‟s performance, and violate related
national regulations about telecom terminals.
Avoid using the device near metallic structure device or establishment that can emit
electromagnet wave. Otherwise it may influence receiving signals. The device is
non-waterproof type, please keep it dry and store in shady and cool place.
Don‟t use the device immediately after a sudden temperature change. In such case, it will
produce dew inside and outside the device, so don‟t use it until it becomes dry. Take the
device carefully.
Don‟t lose, bend or cause it struck. Otherwise it will lead to destruct damage.
No dismantling by non-professional and only qualified maintainer can undertake repair
work.
1.2.3 In Aircraft
Please power off the device before the airplane takes off. In order to protect airplane‟s
communication system from interference, it is never allowed to use the device when it is in
flight.
Using it before the plane taking off should get aircrew‟s permission according to safety
regulations.
1.3 Applicability Scope
The modem supports the present mainstream types of laptops and desktop PCs, such as
HP, IBM, Toshiba, Lenovo, Dell, Founder, etc.
1.4 System requirements
Operating System Windows XP\VISTA\WIN7
Configuration CPU Pentium III or above
Hard disk 50M or above
Memory 128M or above
The performance of the device may be influenced if configuration below recommended
requirement.
1.5 Functions
Functions: SMS, data service, Phone Book service, applied management, support micro
SD card etc.
2 Installation
2.1 Installing Software
1. Double click the setup.exe file.
2. After a few seconds, the system starts software installation automatically.
3. You can select a different location by pressing icon, and then click the Next button.
4. The system shows the installation progress. Wait a minute and program installation is
complete.
Note: If you have problems with installation after the above operation, please contact the service
provider for help.
2.2 Running Application Software
1. After the device is correctly connected, the application software launches automatically.
2. Otherwise, click the“Start→Programs”, find the Reliance 3G，and then click it to run
the application software. Or double click the shortcut icon of Reliance 3G to run the
application software.
After device initialized, the standby icon appears in the taskbar, the device can work
properly.
2.3 Uninstalling Software
1. Close the application program, stop the micro SD card (if you are using a micro SD
card), and unplug your device.
2. Click “Start→Programs”, find the Reliance 3G，and then click the Uninstall menu.
3. Click the Next button to uninstall.
Note: The system prompts to unplug your device.
4. The system shows the uninstall progress. Wait a minute and program uninstall is
complete.
3 Functions & Operation
3.1 Interface Introduction
3.1.1 Functional Button
There will be various functional button icons shown in the main interface. Select different
functional button to carry out corresponding operation.
Connect: Connect to Internet and open the homepage.
Diagnostics: View the hardware information, operational information and
network information.
Homepage: Link to the homepage:
http://www.rcom.co.in/mobilebroadband/index.html.
SMS: Send SMS or read SMS.
Phonebook: Save and view the information of contacts.
Settings: Set normal relative information for the application software.
Data records: View the connection records.
3.1.2 The uses of Tray Icons
Right click the tray icon to popup the operation menu:
Log: The records of software operation.
Diagnostics: View the hardware information, operational information and network
information.
Help: Enter the modem software help.
Exit: Close the software.
3.2 Internet
3.2.1 Connecting to Internet
You can browse web pages after you have accessed to Internet, and also you can receive
SMS when surfing in the Internet.
1. Click icon to connect to the internet. Please insure that the configuration
parameters are correct before connecting.
3.2.2 Disconnecting to Internet
1. Click icon in the main interface to disconnect internet.
3.2.3 Data Records
Click icon and choose Data records to switch to the Data records interface. You can view
related information for your internet operation, such as Transfer Data, and Data records.
The Transfer Data includes transfer time, transfer rate, data stream and statistics
information. The Data records include start time, end time, duration, upload and
download.
The graph on the right part of the Transfer Data interface shows you the upload speed
and download speed in real time.
Click the Reset button to reset all of data record; Click the Cancel button at the right
bottom corner of the interface to turn back to the main interface.
3.3 SMS
Click icon to switch to the SMS interface. You can select the location of saving SMS (Local
or (U)SIM card ), and execute different operations in the Inbox, Sentbox, Draftbox,
Important, Deleted and Report. Click Inbox, Sentbox, Draftbox, Important, Deleted, and
Report to view the SMS list.
Note: To make sure that the SMS can be used properly, at first, you should setup the correct SMS
center number.
Inbox: Save the received messages.
Sentbox: Save the successfully sent messages, or the failed sent messages.
Draftbox: Save the editing messages which haven‟t been sent.
According to the requirement, there may be three boxes below:
Important: Save the important messages.
Deleted: Save the deleted messages.
Report: Save the message reports.
3.3.1 Reading SMS
Click the Inbox button, select a new message, and then the content of new message will
be shown in content area below the SMS list area.
3.3.2 Creating a new SMS
1. Click the New button, input the recipient‟s number.
The recipient‟s number can be input directly or by entering the phonebook to select
one/more records. The recipient‟s amount can be one or more. Please use “;” to separate
recipients.
2. Input content, and then click the Send button. The prompt screen will appear on the
interface, click the OK button, and then the edited short messages will be sent. One SMS
text can not exceed 160 individual English characters (including English symbols).
After sending successfully, the SMS will be saved into Sentbox automatically. If the
sending operation fails, failure notification will appear, and the message will be saved in
the Sentbox. If network supports, you can send SMS when surf on the Internet. Click icon
button, enter the SMS interface and send SMS in a normal way.
3.3.3 SMS Interface Operating Guide
There will be various functional button icons shown in the SMS interface. Select the
different functional buttons to carry out corresponding operation.
New: Create a new message.
Reply: Reply short message to the sender. (Execute this item in Inbox)
Forward: Edit the content and then forward the short message to other recipients.
(Execute this item in Inbox)
Save Num: Save the sender number obtained from the message to phonebook.
Move: Move the selected SMS from PC to (U)SIM or from (U)SIM to PC (Execute this
item in Inbox, Sentbox)
Delete: Delete selected short message(s).
If you delete the short messages stored in Deleted or Report, then the delete operation
will delete the messages for ever, and if you delete the short messages stored in other
boxes, the delete operation will move the selected messages to the Deleted.
3.4 Phonebook
Click Phonebook icon to switch to the Phonebook interface. The phonebook information
can be saved in PC or (U)SIM card, and you can choose the saved position. A record
saved in PC includes Name, MobilePhone, HomePhone, OfficePhone, Email1, Email2
and Group. If saved in (U)SIM card, the record may include Name, MobilePhone, which
depends on the capability of saving records in (U)SIM card.
The capability of saving records and the number of current saving records in PC or (U)SIM
card are shown at the left top corner of the interface.
3.4.1 Creating a new record
1. Click the New button below the contact list area.
2. Choose the saving location of a new record (In option: PC or (U)SIM card.)
3. Input the content.
4. Click the OK button to finish adding a new record.
3.4.2 Searching Records
1. Enter the search conditions in the search condition blank.
You can key in total or any part of the record characters or phone number you are
searching for.
2. Click the Search button to begin searching.
3. The corresponding records or names‟ information are listed, scroll the record you want
to view in details.
3.4.3 Phonebook Interface Operating Guide
There will be various functional button icons shown in the Phonebook interface. Select a
different functional button and it will carry out corresponding operation.
View: View the selected records for detail information.
New: Add a new record.
Delete: Delete the selected records.
Move: Move the selected records to the different groups or (U)SIM card.
Edit: Edit the information of the selected record.
3.5 Settings
Click Settings icon to switch to the settings interface. It includes: Connection, Selection,
Preference, SMS Settings, Sounds, Security, System, and Update Settings.
Click close icon to turn back to the main interface at the right top of the interface.
3.5.1 Connection
To ensure that the device can connect the Internet properly, you should configure the
connection information firstly.
Button description
Add: Add a new configuration file.
View/Edit: View/Edit the selected configuration file.
Delete: Delete the selected configuration file.
Apply: Choose one of configuration files to be a default file.
3.5.2 Selection
1. Automatic: The system selects the network automatically according to user‟s
configuration rules and network status. Select network “Automatic”. The system will find
the network available automatically.
2. Manual: User selects network in a manual way. Select network “Manual”, click the
Search button to research the network. Wait a moment and the supplier list will show in
the windows and which with the available status can be selected. Select a proper network
to connect. Select the network that the supplier is utilized to serve your (U)SIM and press
the Apply button to enter the network.
3.5.3 Preference
1. Automatic: The system selects the available network automatically.
2. 3G Only: The system will only select the 3G network.
3. 2G Only: The system will only select the 2G network.
3.5.4 SMS Settings
1. SMS center number: Set the corresponding SMS center number. You must input the
correct SMS center number to use the SMS properly and the number will be provided by
the network provider.
2. SMS validity: Set the time limit for saving SMS in the network side. (This function
needs network supports.) In option: 12 hours, A day, A week, or the longest period. The
default setting is the longest period permitted by the network.
3. Default save location of received SMS: Select “PC” to save in laptop or desktop PC;
select “(U)SIM card” to save in (U)SIM card.
4. Delivery report: When Enable item is selected, the network will inform you of the
status for the sent messages.
3.5.5 Sounds
You can set Network connect alert, Network disconnect alert, and SMS alert by yourself.
The audio file supports MP3、WAV、WMA and MIDI format. Click the Browse button to
replace the default audio file. These alerts sound on the PC side. If you select “Mute”, you
can not hear corresponding alert.
3.5.6 Security
You can enable the PIN Code verification by select PIN Enable.
When Enable item is selected, you will be asked to enter PIN code to use the device.
Click the Change button to modify the PIN Code. Enter the old PIN code and a new PIN
code; click the OK button to save.
Note: This function needs network support.
3.5.7 System
1. Startup
If “Auto start when the device is available” item is selected, the OS will detect and
recognize the device and run the UI automatically.
2. Auto connect
If “Auto Connect” item is selected, when the software is started, the software will connect
the internet automatically.
3.5.8 Update Settings
1. Online update
Check automatically every two weeks: The software will automatically check
and update every two weeks.
Disable checking automatically: The software will disable the automatic
update feature.
2. Server
URL: Set the URL.
port: Set the port.
3. Update now
Click the Update now button, the system will automatically search the new version
information. If find it, the system will pop-up the new version describe information. Click
the Next button to continue.
3.5.9 Roaming
Set the roaming mode to Domestic Mode or International Mode.
4. FAQ & Answers
If you meet problems in service, please refer to the following answers for guidance. If the
problems persist, please contact your supplier via the contact detail in your operator user
guide.
Problem
Description
Possible Causes Problem Solving
The system can
not run the
installation
program
automatically
The system configuration is
having difficulty with the
auto-run software.
The device will appear as a virtual
disc in „My Computer‟ on the PC‟s
start menu. Click on the icon and
start the setup.exe. If you have
previously installed a version of
the program, please uninstall it
first.
After installation,
the system
doesn't install the
driver program
properly.
The system configuration is
having difficulty with the
auto-run software.
Please install the driver program
manually. The driver program can
be found in the installation folder,
usually you can open C:\Program
Files, find and open the folder of
the UI software, and then you can
find the “drivers” folder.
After the device
is plugged in, the
Reliance 3G
program doesn't
run automatically.
The system configuration is
incorrect.
Please run Reliance 3G program
manually. First click the “Start→
Programs”, find the Reliance 3G,
and click it or an alias icon on the
desktop.
After restarting
the computer,
there is no signal
indicated.
1. You are in the place
where there is no HSPA+ /
HSPA / WCDMA/ EDGE
/GPRS /GSM network
coverage. Such places
include underground
parking garages, tunnels,
and some remote rural
areas.
1. Change location to find a good
place where has signal.
2. The device is not properly
connected.
2. Close the device safely as
usual, pull out the device and
reinsert the device again.
3. The SIM/USIM card isn't
inserted properly.
3. Remove and reinsert the
SIM/USIM card correctly.
4. The device is positioned
in such a way as that
adversely affects the
devices signal reception.
4. Adjust the angle / position of the
device or its proximity to other
electronic devices.
When the Device
is being installed,
the computer
cannot find it.
1. The installation programs
of the device have not been
installed properly.
1. Run the installation program
first, and then connect the
device. Now install the drivers as
normal in Windows.
2. The device is not
connected properly.
2. Restart the computer, or
reconnect the device.
3. The SIM/USIM card is not
inserted properly.
3. Reinsert the SIM/USIM card
correctly.
Sent Message
failure.
1. The SMS center number
is incorrect.
1. Your device is preconfigured so
it is unlikely that it will need to
change. However if it is missing or
incorrect contact your operator.
2. The network is busy or
you are in an area with no
signal.
2. Try later or move to an area with
a stronger signal.
Data connection
failed.
1. You are in the place
where there is no HSPA+ /
HSPA/ WCDMA/ EDGE /
GPRS/ GSM network
coverage.
1. Move to an area with good
signal.
2. The network is busy. 2. Try later.
3. The APN in the user
configuration file is incorrect.
3. Check the APN in the user
configuration file in the
"Connection settings".
4. The device data is
corrupted.
4. Local network access or the
target server maybe experiencing
problems. Retry data request.
5. The network type has
been selected manually, but
is incorrect.
5. Reselect the network type
according to the type of the
SIM/USIM card.
Connected to the
Internet, but it
cannot open any
website page.
1. After connection, you are
unable to open web pages.
1. Check that the APN in the
configuration files is correct.
2. IE browser is causing
problems.
2. Upgrade to the new version or
reinstall the IE browser.
3. Your operating system
maybe infected by a virus.
Worm Blaster for example
can affect upload and
downloaded data flow,
resulting in an inability to
access a website.
3. Use the professional anti-virus
software to check and remove the
virus.
4. You have connected to an
APN which cannot connect
to the Internet.
4. This happens when you are
changing any preset operator
value in the setting section. Check
the entry and enter the correct
APN from your operator.
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