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F. TAX REFUNDS Tax refunds allowed: ✔✔✔✔ Ticket that is wholly unused ✔✔✔✔ Practically utilized ✔✔✔✔ Ticket not previously exchanged or refunded

Important: ✔ Verify first that taxes refunded are indeed refundable. ✔ This type of refund is only valid for tickets that exist in the system’s ticket database. Description Format 1. Tax refund using mask WRFN<13 digit ticket number>

E.g. WFRN1606599782123 2. Tax refund using mask with name select

WRFN<13 digit ticket number> ¥<name item> E.g. WFRN2329600152458 ¥N1.1

Refund Wholly Unused Ticket WETR*T2322686519176 ELECTRONIC TICKET RECORD

TKT:2322686519176 ISSUED:22JUL10 PCC:P4E8 IATA:99999992 NAME:ROSE/DAVIDMS FOP: INVAGT CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT 1 MH 72 Y 20OCT KULHKG 0915 OK YEE1M OPEN 2 MH 75 Y 25OCT HKGKUL 0845 OK YEE1M OPEN FARE MYR2991 TAX 51MY TAX 52HK TAX 124YQ TOTAL MYR3218 KUL MH HKG449.53MH KUL Q4.23 449.53NUC903.29END ROE3.3112

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WFRN2322686519176

WF WFRM EXCH TAX INFO SCREEN 13 TKT 2322686519176 AMT CODE AMT CODE AMT CODE < 51> <MY> < 52> <HK> < 124> <YQ> < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > ADDITIONAL TAXES-A < > ZP < > < > XF < > TTL MYR 227 NEXT <X> QUIT < >

WF WFRR COMPARISON SUMMARY SCREEN 30 REISSUE PLACE KUL EXCHANGE REISSUE CUR MYR TTL TAXES -227 -227 ---------- ----------- TOTAL -227 -227 CHG FEE AMOUNT <100 > ------------ TOTAL -227 TAX COMPARISON < > NEXT <X > QUIT < >

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WF WFRR COMPARISON SUMMARY SCREEN 30 REISSUE PLACE KUL EXCHANGE REISSUE CUR MYR TTL TAXES -227 -227 ---------- ----------- TOTAL -227 -227 CHG FEE AMOUNT < 100> ------------ TOTAL -127 TAX COMPARISON < > NEXT <X > QUIT < > VERIFY TOTAL AMT-REENTER TO CONTINUE

WF WFRR COMPARISON SUMMARY SCREEN 30 REISSUE PLACE KUL EXCHANGE REISSUE CUR MYR TTL TAXES -227 -227 ---------- ----------- TOTAL -227 -227 CHG FEE AMOUNT < 100> ------------ TOTAL -127 TAX COMPARISON < > NEXT <X > QUIT < > VERIFY RFND-CANCEL NOT ALLOWED-SELECT NEXT TO CONTNUE OR QUIT

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WF WFR REFUND INFORMATION SCREEN 32 TKT 2322686519176 D-DOMESTIC REFUND/I-INTERNATIONAL/T-TRANSBORDER REFUND I REFUND AUTHORIZATION CODE 2327M9999978O COMMISSION ON REFUND AMT OR PCT < 0> COMMISSION ON PENALTY AMT < > TOTAL REFUND DUE MYR -127 CASH X CK CC CC NBR DK NBR <789654 > TOURCODE < > REFUND ACCOUNTING LINE DATA INVOICE NBR <0013701> FREE TEXT < > REFUND <X>

MASK PROCESSING COMPLETE - MASK TERMINATED REFUND TRANSACTION PROCESSED REFUND ACCOUNTING DATA CREATED IN ACTIVE PNR ETR REFUND TRANSACTION PROCESSED ET REQUIRED ET« OK 0313 OZSCGJ