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Support with applying to the
British Gas Energy Trust
The Centres provide support to apply
to the British Gas Energy Trust, which
provides grants to individuals and families
to clear energy and other essential
household debts. Also, in exceptional
circumstances, grants for white goods or
funeral costs can be provided.
After receiving a grant with the help
of Manchester CAB, one client said: It
felt like all our Christmases had cometogether, it makes us so grateful, nobody
has ever helped us before and it seems
surreal
Top tips to avoid energy debt:
If youre struggling to pay your bill, talk
to your energy supplier so that they can
help
Make sure youre getting the best deal;
if unsure contact your energy supplier
Check your benefits and make sure
youre receiving your benefit/tax creditentitlements
Be aware of how much energy you use
and investigate if youre eligible for free
home insulation
Speak to one of the organisations listed
on the left. They can help you with all of
the above and a range of other services
that may be of use to you
Free face-to-face energy debt support available across the UK
Energy Debt Advice Centres
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Where are the Debt Advice Centres located?
Money Matters Money Advice Centre
nOrkney Street Enterprise Centre Unit 1,
18-20 Orkney Street, Glasgow G51 2BXn Tel: 0141 445 5221
Five Lamps
n South Thornaby Community
Centre, Havilland Road, Thornaby,Stockton-on-Tees TS17 7JG
n Tel: 07713 215465
Bradford and Airedale CAB
n George St, Bradford BD1 5AA
n Tel: 01535 612 433
Preston CAB
n Town Hall Annexe, Birley St, Preston
PR1 2QE
n Tel: 01772 906431
St Helens CAB
nMillennium Centre, Corporation Street,
St Helens, WA10 1HJ
n Tel: 01744 751380
Manchester CAB
n Referrals for fuel debt advice from 6
sites, please see www.manchestercab.
org for locations.n Tel: 0161 493 2753
Local Solution
nMount Vernon Green, Hall Lane,
Liverpool L7 8TF
n Tel: 0151 709 0990
St Anns Advice Group
n The Neighbourhood Centre, Robin
Hood Chase, Nottingham NG3 4EZ
n Tel: 0115 908 1532
Coventry Law Centre
n Oakwood House, St Patricks Road
Entrance, Coventry CV1 2HL
n Tel: 07557 922298
Riverside Advice
n 41a Lower Cathedral Road, Riverside,
Cardiff CF11 6LW
n Tel: 029 2034 1577
Speakeasy Advice Centre
n 166 Richmond Rd, Cardiff CF24 3BX
n Tel: 029 2045 6685
Bristol Debt Advice Centre
n 2nd Floor, 48-54 West St, St Philips,
Bristol, BS2 0BL
n Tel: 0117 954 3544
Bromley by Bow Centre
n St Leonards Street, London E3 3BT
n Tel: 020 8709 9737
Community Links Trust
n 105 Barking Road, Canning Town,
London E16 4HQ
n Tel: 020 7473 2270
In 2011 the British Gas Energy Trust agreed financial support to 14 independent
advice centres in England, Scotland and Wales to establish specialist fuel debt advice
services. These Energy Debt Advice Centres offer free face-to-face services from
specialist advisors for anyone struggling to pay their energy bills and other essential
household bills.
How do I get advice?
The service is not just open to BritishGas customers but anyone who needs
expert help in managing their energy
bills. In the first instance, contact one
of the listed organisations, who can
refer you to a dedicated fuel debt
advisor to assist you.
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