ORGANISATIONAL RESILIENCE AND TERTIARY ENGAGEMENT
TRACY HATTON - UNIVERSITY OF CANTERBURY BEN ABRAHAM - UNIVERSITY OF OTAGO
•Public good research programme
•Collaboration – multiple universities
•Multi Disciplinary
•Since 2004
Who are we?
You Cantabrians are so Resilient!
What is resilience? (or what its not!)
Organisational Resilience
What is it that makes some organisations able to not only survive, but also to thrive in the face of adversity?
“The whole is greater than the sum of its parts”Aristotle
What does resilience have to do with Tertiary Engagement?
1. Sharing knowledge as a way of engagement
2. Enabling NGOs to be more adaptive and change ready
Sharing Knowledge
One type of Tertiary Engagement
Why work on your organisations resilience? Because it will help you increase engagement.
HOW?
Enable you to better react and adapt to changing circumstances
Why – what has changed? Pressure from funding providers
Increasing demand
Fun
ding
Dem
and
Increasing use of technology
‘Traditional’ model of volunteering
under pressure
Volunteers Needs
One Students View:
Flexibility To be valued for their skills – to feel they
are really adding value To engage using technology
Organisational Resilience
Resilience
The ability to survive a crisis and thrive in a world of
uncertainty
Leadership & Culture
NetworksChange Ready
Leadership
Staff Engagement
Decision Making
Innovation & Creativity
Situation Awareness
Breaking Silos
Effective Partnerships
Leveraging Knowledge
Internal Resources
Proactive Posture
Unity of Purpose
Planning Strategies
Stress Testing Plans
What do we doMake the time
Lead from the front
Engage your staff
Become change ready
Find Support
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