Project Brief
• 3rd largest economy in internet consumption with 243 million users
• Growing rapidly @ 30% Y-O-Y.
• Digital India - an initiative to connect people and Government
• 3 components - digital infrastructure, delivery of services and digital literacy
• Common Services Centers (CSC) - to provide a physical facility for delivery of e-Services to the rural and remote locations. .
CSC is front-end delivery points for Govt, pvt & social sector services to rural citizens of India Expansion of CSC service area to urban regions on a pan-India basis. CSC scheme to provide front-end delivery points for Government, private and social sector services
3 INFRASTRUCTURE PILLARS OF NATIONAL EGOVERNANCE PLAN
Common Service Centers (CSC)
Govt of India under NeGP (National eGovernance Plan program proposed to setup 1 lakhs Common Services Centers (CSC) in rural parts across the country in PPP mode
NeGP envisions “web-enabled Anytime, Anywhere access” to information & services in rural India, through 3 infrastructure pillars
STATE DATA CENTRE STATE WIDE AREA NETWORK (SWAN)
COMMON SERVICE CENTER csc
Develop a platform to enable Government, private and social organizations to integrate social & commercial goals for benefit of the rural citizens
CSC-SPV (1/2)
Role of CSC-SPV
►Ensure systemic viability & sustainability of CSC Scheme
►Monitor achievements of the outcomes by the CSCs
►Enable delivery of G2C and B2C services through CSCs
►Provide a standardized framework for collaborative decision making
►Catalyze & maintain content aggregation on an on-going basis
►Build stakeholder capacity
DIT State Government
SPV (Chairman-Secy, DIT)
District eGov Society
CSC Entrepreneur/ VLE
(Private Individual)
ORGANISATIONAL STRUCTURE
CSC Scheme & Current Status of CSCs
Transaction Volume - For the month of January 2015, CSCs Pan India amount to Approx 400 lacs transactions
► Special Purpose Vehicle incorporated for CSC Scheme on 16th July 2009
► Target of 1 CSC for every 6 villages (100,000+ CSCs)
► New Scheme Propose to cover 1CSC in every Panchayat
► Estimated Services Portfolio: 1/3 G2C & 2/3 B2C
► G2C services expected to be ramped up over 4 years
As on 30th january 1.40 lac CSC are
operational across India
CSCs
► Delivering government services in urban/rural areas by establishing closer links between Government & Citizens
BENEFITS TO CITIZENS BENEFITS TO
Government / Centres
► Greater exposure to other products & services offered through the centre. E.g. greater awareness of students about the courses offered through the centres
► Increase administrative efficiency and provide cost-effective access to Government Services
Benefits of Common Service Centers
► Timely delivery of critical information & services through structured system to manage issues of health, Education etc…
► Create new/ additional revenue stream for the centre. As the services are rolled out on commission per transaction basis
► Delivering essential government services such as PAN Card, Election ID, UID etc.
Govt. Service Delivery Mechanism
Citizens can access services through Internet
Rural / Urban users can use services through CSC
Centres
Internet
Common Service Centres (CSC)
State Data Centre
SHQ Collector’s Office
Tehsil / Taluks
Application Layer
REGISTRATION
TRANSPORT
MUNICIPALITIES . . . . . . .
UIDAI
State Wide Area Network (SWAN)
Govt. Deptts & Ministeries (including Sub-ordinate offices)
STA
TE
PO
RTA
L
Common Service Center - Infrastructure ► 100 – 150 sq. ft space
► Minimum 1 PC with UPS
► Minimum 1 Printer
► Digital / Web Camera
► Genset / Inverter/ Solar
► OS and other application software
► Broadband Connectivity
► Trained and incentivized manpower
CSC KIOSK
► enabled with PC(s), printer(s), scanner(s), UPS, digital/web camera & broadband connectivity.
► Additional equipment in the form of projection systems, biometric devices, etc., may be included, as and when required.
10
CSC Service Portfolio
Election Commission of India (EC) Services Unique identification Authority of India (UIDAI)
Services Passport Services Banking Correspondent (27 banks) National Institute of Open Schooling (NIOS) services PAN Card Services Pension Fund Regulatory Development Authority
(PFRDA) services NIELIT services Agricultural Services Health Care Services State e district/SSDG services
Electricity Bill collection in various states Data Card Recharge DTH Recharge CSC Bazaar – e commerce/shopping service Mobile Bill Payments Mobile Recharge E learning Premium Collection Insurance Travel – IRCTC/AIR Tickets/Bus Bookings Brilliants- medical/IAS/IIT/Banking courses Online Training CSC Rozgar
Government To Citizen (G2C) Services Business To Customer (B2C) Services
Services
VLE are earning about Rs. 30,000+ per month from Aadhaar enrolment
Project Mandate to CSC by UIDAI
► Aadhaar enrolment
► eAadhaar Printing
► Demographic Data Update
► Biometric Data Update
► Database Seeding
► Best Finger Detection
► Authentication User Agency
► Authentication Service Agency
Transactions through CSC in Jan 2015
► Total Enrollments till date – 4.2 Cr
► Total No. of PECs – 9000
► Total No. of Kits deployed – 11,733
14
Banking Services
Financial Inclusion – Banking (1/2)
► Enrollment of customers, including collection of biometric & other details, provide card (ID Card, Debit, Card, Credit Card, PIN)
► Transaction facility like Deposit & Withdrawal of money in an account with a bank, Balance Enquiry & issue Receipts/ Statement of Accounts.
► Remittances from an account with a bank to an account with the same
► Disbursal of credit facilities to borrowers involving small amounts strictly as per the instructions of the Bank
Products offering
► No Frills Savings Bank account
► Recurring Deposit Accounts
► Remittances
► Fixed Deposit / Overdraft / Retail loans
► KCC/GCC
► Third party financial products (with prior approval of
the concerned Bank)
Pension Services – Form submitted by CSCs & PRAN generated
Financial Inclusion – Pension
211 434 538 2359
1322 2370 1625
7600
18729
7250
3794 3313 5186 5572
02000400060008000
100001200014000160001800020000
Form Submitted by CSC's
PRAN Generated
Top 3 States (No. of Transactions)
0
10000
20000
► 30,000 VLE’s enabled to offer NPS Lite – Swavalamban Scheme online.
► Launching PRAN on EKYC platform
► NPS-Lite can be bought by e-KYC using OTP
RAJASTHAN
G2C Services (1/3)
G2C Services delivered through
► 48 departments
► Over 80 services
ANDHRA PRADESH
G2C Services delivered through
► 37 departmetns
► Over 309 services
JHARKHAND G2C Services delivered through
► 20 departments
► Over 40 services
B2C Services - eCommerce
B2C Services
► Mobile Recharge
► DTH Recharge
► Dish TV E-charge
► Data Card Recharge
► My Bus ticket Booking
► Bill Payments
► Entertainment
► E- Learning
Health
0
20
40
60
80
100
2 2 1 2 5
25 15 13
46 32
25
51
20 36
66
100 81
64
Health – Apollo Transaction Status
5,000 VLE’s are enabled to offer Health services; Services
offered
► Telemedicine - Apollo
► Telemedicine- Medanta
► Diagnostics- Swasthya Slate
► Tele Ophthalmology- Venu
► Tele Ophthalmology – Arvind Eye
Addition of name in the electoral rolls
Deletion of name in the electoral rolls
Modification of name / other details in the electoral rolls
Transposition of name in the electoral rolls
Printing of EPIC card in color
Printing of Electoral roll ( Per Page)
Search Services
Registration of complaint
Issue of Replacement of Elector’s Photo Identity Card (EPIC)
Revenue for CSC Centres
Election Commission Services (1/2)
What is the infrastructure Required for providing these services?
Printers provided by CSC-SPV
Election Commission Services (2/2)
► PC(s) or Laptops
► Internet Connectivity
► UPS (Optional)
► Printer
G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN
G2C Services (1/3) Department Service Name DISCOM
(For All District)
Electricity Bill
Job of trickle feeding of cheques of
DISCOM in bank software
Water - PHED & RIICO
(For All Disctrict)
Water Bill
BSNL Telephone Bill
Rajasthan Housing Board
(RHB)
House Payments
Lease Money
Monthly Installment
Board of Secondary Education,
Rajashthan (BSER)
Scrutiny (Re-totaling)
Income Tax PAN CARD (Prepadi)
Collectorate Computerized Arms License
Management System (CALMS)
Planning Form EG1
Form EG2
Right To Information RTI Application
RGDPS RGDPS Application
Department Service Name Revenue Digitally Signed Jamabandi
RPSC Exam Fee
(STATISTICAL OFFICER PLANNING DEPT EXAM 2012), (DIV
SUPERINTENDENT MOTOR GARAGE EXAM 2012), (ASST
MINING NGINEER MINING DEPT EXAM), (ASSISTANT
FISHERIES DEVELOPMENT OFFICER 2011), (AGRI RESEARCH
OFFICER AGRI CHEMISTRY), (ASST AGRI RESEARCH
OFFICER AGRI CHEMISTRY)
Panchayti Raj Exam Form Fill
Exam Fee of SSR-2013
"Exam Fee (L.D.C. Direct Recruitment 2013)"
Exam Fee of 3 Grade Teacher Direct Recruitment 2013
PWD Exam Fee (JEN Civil/Electrical Recruit-12)
Exam Fee of Junior Engineer (Civil) Direct Recruitment 2013
Police Exam Fee (Constable & Gen Driver Exam-12)
Receipt of Exam Form Fill (Constable & Gen Driver Exam-12)
G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN
G2C Services (2/3)
Department Service Name
Forest Exam Fee (Forest Guard-2013)
Exam Fee of Forest Surveyor and Driver
Driect Requirement Examination 2013
Jail Exam Fee
(Jail Warder 2013)
DoIT&C Exam Fee IA-2013
Type Test and Admin Card for IA
recruitment-2013
Elementary Education Bikaner Exam Fee of Education Assistant-2013
Education, Nikaner Exam Fee of Lab Assistant-2013
Forensic Exam Fee of State Forensic Science
SSR-2013
Economics and Statistics Exam Fee of Statistics & Economics
2013
Exam Fee of Applications for IV Grade
Recruitment 2013
RKCL Exam Fee of LDC Local Bodies
Department
Department Service Name
Medical & Health
SSR
Exam Form Fill Paramedical
Exam Fee of Nurse Grade II Recruitment 2013 (S.M.S. Jaipur)
Exam Fee of Nurse Grade II Recruitment 2013 (J.L.N. Ajmer)
Exam Fee of Nurse Grade II Recruitment 2013 (S.P Bikaner)
Exam Fee of Nurse Grade II Recruitment 2013 (S.N Jodhpur)
Exam Fee of Nurse Grade II Recruitment 2013 (R.N.T. Udaipur)
Exam Fee of Nurse Grade II Recruitment 2013 (Govt Kota)
Animal Husbandary Exam Form Fill of Animal Husbandary-2013
Mining Department
(MLSU)
Exam Fee of Constable 2013 (MLSU)
Jai Narain Vyas
University (JNU)
Exam Fee of Pre-Primary Education Teacher (N.T.T)
Exam Fees for Jr Acc/Acc Rec.2013
G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN
G2C Services (3/3)
Department Service Name
PHED Exam Fee of STP (PHED)
Water_Resources_Department Exam Fee of J.En. Civil/Mechnical
(Degree/Diploma) Direct Recruitment
Devasthan Department Exam Fees of Prabandhak- Grade II,
Pookari and Sevagir Recruitment-2013
Local Bodies Department Exam Fees of IA & AP Recuirtment-2013
Vidyut Nigam Recruitment
(AVVNL, JVVNL, JdVVNL,
RRVPNL & RRVUNL)
Exam Fees for Technical Helper
Form fill for Technical Helper 2013
BSER, Ajmer Exam form of RTET-2013
Rajasthan High Court, Jodhpur Exam Fees for Civil Judge Cadre, 2013
R-MCAAT Exam Fee of RMCAAT-2013
R-PET Exam Fee of RPET-2013
CMAT, Bhilwara Exam Fee of CMAT
Department Service Name Polytechnic Admission Fee Polytechnic-2013
Rajasthan University Exam Fee of Rajasthan University
Print Charge Admit Card Print
Scan Charge Photo Scan / Photo Capture by web camera
Transport Apply for Driving License
Election Application for Addition/Modification of name in Electoral Rolls
Aadhaar Color Print of Aadhaar on A4 size sheet
MG-NREGA
(P. Raj)
Add Applicant per Job Card
Treasury For Creation on Master Data (Per Employee)
The College Educaion
Rajasthan
Submission of online application (including scanning and
uploading of 2 documents); or
Service Delivery
through SSDG through
CSC/e-Mitra network
Citizen's Registration (One Time Activity)
e-form filing with upload of required supporting documents
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