Presented by: Phil Mannell
GIS @ Enbridge Gas Distribution
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• Canada's largest natural gas distribution company
• Head quarteredin Toronto, Ontario
About Enbridge Gas Distribution
• Enbridge Gas Distribution and its affiliates distribute natural gas to more than 2.0 million customers in Ontario, Quebec, New York State and New Brunswick
• Owns and operates 35,000+ km of pipelines for the transportation and distribution of natural gas in Ontario
• Over the past 3 years, added an average of about 37,000 customer annually
• Esri user since 2011
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Context – GIS Evolution @ EGD
1998
2006
2009
Mylar Plates to SmallworldMylar Plates to Smallworld
Integration with Asset RepositoryIntegration with
Asset Repository
O&E RoadmapGIS is a priorityO&E RoadmapGIS is a priority
GIS Replacement Program start
GIS Replacement Program start
SmallWorld is replaced
SmallWorld is replaced
GIS
as Platfo
rmC
ore G
ISE
nterp
rise GIS
GPS & Department Specific GIS AppsGPS & Department Specific GIS Apps
2010
2011
20122013
Further exploit GIS capabilities to achieve company objectives
GIS
as Platfo
rmC
ore G
ISE
nterp
rise GIS
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GIS Approach at EGD
Leverage EGIS as a platform
• Identify new business units/groups and their common tasks that can benefit from a map-based application
• Create lightweight, focused maps and apps to support business processes
• Rapid deployment
•Conduct POC/ Pilot to establish business benefits
•Shorter implementation durations: 10-15 weeks turnaround time for new applications
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WMC
Where is this emergency
located?
Construction
Where is this new pipe’s proposed location?
Operations
Where is this leaking pipe that’s been detected?
Damage Prevention
Where is this locate being requested?
Operations Survey
Where is this corrosion area that needs to be inspected?
Integrity Management
Where are the integrity mains that should be
pigged this year?M &R
Where is this pressure alarm being triggered
from?
Customer Connections
Where are my leads and
opportunities? Business Development
Where are non-customers on
mains?
Marketing
What areas do we focus this campaign on?
Sales Enquiry
Could we get gas to this customer?
GIS – How it is being used today
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Examples - Customer Connections WorkSuite
• Improve access to Information – one stop shop
o Provide required work and asset information in one system
o Track work history for traceability and easy hand-off
• Improve Work Flow
o Manage and communicate work electronically
o Eliminate the need for paper forms and documents
o Minimize visits to the back office – 80% of time spent in the field with potential customers
• Leverage our Enterprise Data
o Eliminate duplicate entry for data that already exists in other systems
o See location and status of new sales leads and potential opportunities
o Anticipate & mitigate issues by reviewing land & environmental features prior to site visits
o Plan future work load and expansion based on sales leads trend/demand
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Browser based application
50 Users - 30 field, 20 office based
Focused maps and applications specific to Customer Connections workflows
Process centric workflows
Leverages Enterprise GIS platform
Integration with multiple systems
Field device - Panasonic Toughbooks
Field Connectivity - 3G
Sales Leads InformationSales Leads Information
Field Observations/Potential Sales Opportunities
Field Observations/Potential Sales Opportunities
EGD Customer LocationsEGD Customer Locations
Future Development Plans from Municipalities/Consultants
Future Development Plans from Municipalities/Consultants
Current and ScheduledWork from STORMS
Current and ScheduledWork from STORMS
EGD’S Gas Network fromEnterprise GIS
EGD’S Gas Network fromEnterprise GIS
EGD’S Landbase fromEnterprise GIS
EGD’S Landbase fromEnterprise GIS
Bing Maps with Aerial ImageryBing Maps with Aerial Imagery
CC Geodatabase
CC WorkSuite App
Web ServicesArcGIS
Server JavaScript APIs
Simplified Data Entry
Simplified Data Entry
Assign, Receive, & Manage CC specific Work
Assign, Receive, & Manage CC specific Work
Centralised access to all forms
& docs from GIS
Centralised access to all forms
& docs from GIS
Spatial Query& Analysis
Spatial Query& Analysis
Email Notifications
Email Notifications
Attach documents, & images to
the map
Attach documents, & images to
the map
User Specific Maps & Data
User Specific Maps & Data
CC Work Suite – Customer Connections
Non-GIS Data sources
Current System
Capabilities
Legend:
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Consolidated Information
Work and Asset information trace work history and handoff, communicate work progress electronically
Location of Lead and potential opportunities
Identify potential environment issues – Creeks, Railway, Conservation Areas
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The Change…
Before
After
…and in the field
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Electronic Field Devices are installed at regulator stations to monitor pressure of gas distribution network. When pressure conditions outside of the defined norm are met, Measurement & Regulation is dispatched to:•Investigate Alarm•Resolve Operational Issues
In addition, M&R is responsible for the regular maintenance of regulators throughout the Enbridge Gas franchise area.
Pressure Viewer – Technical Services
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Pressure Viewer – Technical Services
Alarm ConditionsAlarm Conditions
Pressure DataPressure Data
Electronic Device Configuration Electronic Device Configuration
Device Communication InfoDevice Communication Info
Alarm Resolution Alarm Resolution
EGD’S Gas Network fromEnterprise GIS
EGD’S Gas Network fromEnterprise GIS
EGD’S Landbase fromEnterprise GIS
EGD’S Landbase fromEnterprise GIS
Bing Maps with Aerial ImageryBing Maps with Aerial Imagery
EGIS Geodatabase
Pressure Viewer App
Web ServicesArcGIS
Server JavaScript APIs
Real time alarm viewer
Real time alarm viewer
Centralised access to pressure
& alarmdata
Centralised access to pressure
& alarmdata
Spatial Query& Analysis
Spatial Query& Analysis
Automatic and on demand
reporting
Automatic and on demand
reporting
User Specific Maps & Data
User Specific Maps & Data
Non-GIS Data
sources
Current System
Capabilities
Legend:
Pressure readings captured the last 24-hours High, Low, and Average pressure.
Lists the pressure recorders the location of individual records are marked with blue balloons
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Operate Gas Network – Network Operations
NetworkOps
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Operate Gas Network – Network Operations
Browser based application
Customized map view and applications specific to Network Operations Centre
Unified view of important data at critical locations to assess network health
Leverages Enterprise GIS platform
Integration with Operational Technology
Integration with external systems
EGDs Vital Mains/ NEB MainsEGDs Vital Mains/ NEB Mains
Work Requests on Vital MainsWork Requests on Vital Mains
Pressure & Alarms Data Pressure & Alarms Data
Ontario one call dataOntario one call data
EGD XHP/ HP Mains EGD XHP/ HP Mains
EGD’S Gas Network fromEnterprise GIS
EGD’S Gas Network fromEnterprise GIS
EGD’S Landbase fromEnterprise GIS
EGD’S Landbase fromEnterprise GIS
Bing Maps with Aerial ImageryBing Maps with Aerial Imagery
EGIS Geodatabase
NOC Viewer Application
Web ServicesArcGIS
Server JavaScript APIs
Real-time Emergency work
requests viewer
Real-time Emergency work
requests viewer
Consolidated view of Work Requests
On Vital Mains
Consolidated view of Work Requests
On Vital Mains
Spatial Query& Analysis
Spatial Query& Analysis
Quick access to ongoing
work info at critical locations
Quick access to ongoing
work info at critical locations
Quick access toPressure and Alarm
Data at critical Locations
Quick access toPressure and Alarm
Data at critical Locations
Current System
Capabilities
Legend:
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Network Operations Screenshot
Distribution of Work Requests which are on critical Mains including polygons of projects
Distribution of Work Requests which are on critical Mains or in its vicinity
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Field Data Capture using GPS GPS based field data collection initiated in 2012 - 2013
o Capture location of EGD gas network assets and land base featureso 3G enabled Wireless data download and upload facilitieso Aimed at removing the paper based processes
Trimble GeoExplorer6000 GeoXH
EGIS functionality extended to Trimble devices
oTrimble devices use ArcGIS Mobile applications for data captureoUser friendly field application with intuitive user interfaceoUsers gets the same look and feel in the field as for other EGIS applications oRedline (field updates) capability to capture gas network featuresoData integrated into GIS, associating location and assetsoNew Construction, Maintenance and Damage PreventionoMoving towards to Electronic As-Laid
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So What …….Link to Business Benefits
o GIS implementation at EGD is helping business with the Core EGD Objectives:o Safetyo Customer Experienceo Productivity
Since the implementation of EGIS the number of users has gone up by more than 25% with several new business units now using GIS as their core system. The factors which have helped this are: o Easier adoption of new applications by the users – Map based application are simpler to useo Easier Deployment Options – Rapid development and quick deployment facilitated by ESRI platform
Business Units are realizing operational efficiency and productivity gains from GIS by using spatial business intelligence in the decision making process
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ManagersManagers EngineersEngineersExecutivesExecutives
Cust
omer
Se
rvic
eCu
stom
er
Serv
ice Customer Service
DashboardsCustomer Service
Dashboards
Service ConnectionOutage DashboardWeather Alerts & Risks
Service ConnectionOutage DashboardWeather Alerts & Risks
Service Feasibility Incident managementRestoration
Service Feasibility Incident managementRestoration
Reve
nue
Man
agem
ent
Reve
nue
Man
agem
ent
Billing and Revenue Dashboards & Trends
Billing and Revenue Dashboards & Trends
Billing & revenue trends Energy ConsumptionCustomer Acquisition
Billing & revenue trends Energy ConsumptionCustomer Acquisition
Connections DisconnectionsMeter Data
Connections DisconnectionsMeter Data
Ope
ratio
ns
Man
agem
ent
Ope
ratio
ns
Man
agem
ent
Network KPI’sPressure Alerts Dashboard
Network KPI’sPressure Alerts Dashboard
Alerts ManagementEngg Design & DraftingNetwork ModelingCustomer Connections
Alerts ManagementEngg Design & DraftingNetwork ModelingCustomer Connections
Engg & Constr WOAs built Network LayoutsAs-built GPS field updates Integrate Services info in EGIS
Engg & Constr WOAs built Network LayoutsAs-built GPS field updates Integrate Services info in EGIS
Asse
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anag
emen
tAs
set
Man
agem
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Asset Utilization DashboardsRisk DashboardsPredictive Trends
Asset Utilization DashboardsRisk DashboardsPredictive Trends
Predictive MaintenanceMaintenance historyUtilization Trends
Predictive MaintenanceMaintenance historyUtilization Trends
Asset records update postingField Inspection updatesPressure monitoring
Asset records update postingField Inspection updatesPressure monitoring
Big Picture – Key Areas to Expand GIS
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Questions/ Comments
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