Presentations for PowerPoint
EssentialHealth Skills
Chap te r 3
Interpersonal Skills
Lesson
3.1 Communicating Effectively
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Lesson 3.1 Essential Question
What skills do you need to communicate
effectively with others?
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Lesson 3.1 Learning Outcomes,1 of 2
After studying this lesson, you will be able to
• differentiate between verbal and nonverbal communication;
• analyze how active listening improves communication;
• explain the importance of clearly expressing needs and being
assertive;
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Lesson 3.1 Learning Outcomes,2 of 2
After studying this lesson, you will be able to
• give examples of effective I-statements;
• explain the importance of matching verbal and nonverbal
communication; and
• identify strategies for communicating effectively online.
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Warm-Up ActivityVerbal and Nonverbal Communication
• Make a list of examples of verbal and nonverbal
communication.
• Search for images online that illustrate each example.
• Share the images with the class and describe the type of
communication shown in each image.
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Communication
• Exchange of messages
between people
• Communication process
• Exchange of messages
and feedback
• Sender delivers message
to receiver
Sender
Message
Receiver
Feedback
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Verbal Communication
• Use of words to send a message
• Can be spoken or written
• Examples:
• Text messages and social media posts
• In-person conversations
• Phone calls
• Emails, letters, and notes
fizkes/iStock/Getty Images Plus/Getty Images
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Nonverbal Communication
• Use of body language, tone
and volume of voice, and
other wordless signals to send
a message
• Shows level of attention and
interest in a conversation
• Only possible if you can see or
hear the other personProstock-Studio/iStock/Getty Images Plus/Getty Images
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Use Your SkillsUsing Active Listening
• Focus your full attention on the person talking.
• Make eye contact and face the person talking.
• Use good posture and do not interrupt.
• Do not think about your response while the person is talking.
• Acknowledge and repeat what you heard in your own words.
• Give feedback.
• Ask questions to indicate understanding.
• Relate to and acknowledge the other person’s emotions.
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Myth or Fact? Expressing Needs and Preferences
• Other people are always able to pick up on subtle hints and know
how you are feeling.
MYTH
Fact: Expecting the other person to be a mind reader is a sign of
poor communication.
Fact: To communicate effectively, people need to clearly state their
wants, needs, opinions, and feelings.
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Communication Styles
Passive—hiding or not clearly stating needs, wants, and feelings
Aggressive—making demands of and insulting others
Passive-aggressive—using techniques that do not clearly state needs, wants, and feelings to make demands of and insult others
Assertive—clearly stating needs, wants, and feelings
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Thinking CriticallyUsing I-Statements
• I-statements explain how the speaker thinks or feels without
passing judgement on the receiver.
• What are some examples of I-statements you can use to
practice healthy communication today?
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Use Your SkillsCommunicating Carefully Online
• Be kind and respectful.
• Solve conflicts offline.
• Think before you share.
• Keep passwords private.
Bibit Unggul/shutterstock.com
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3.1 Lesson Review
1. In the communication process, how does the receiver indicate to the
sender that the message has been received and understood?
• by providing feedback
2. Which is the best style for effective communication?
• assertive
3. Why do miscommunications occur so easily online?
• Miscommunications occur easily online because nonverbal cues, such as
gestures and facial expressions, are not always available.
Lesson
3.2 Resolving Conflicts
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Lesson 3.2 Essential Question
How can you resolve conflicts in a way that
strengthens a relationship?
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Lesson 3.2 Learning Outcomes
After studying this lesson, you will be able to
• describe factors that cause conflict;
• analyze the importance of addressing and resolving conflicts;
• explain the steps in effectively resolving a conflict; and
• assess how mediation aids in conflict resolution.
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Warm-Up ActivityConflict Comic Strip
• Illustrate your most recent conflict with someone in a short,
six-panel comic strip.
• Describe what was said and try to show any nonverbal
elements of communication.
• Was the conflict handled in a healthy or unhealthy way?
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Conflict
• Disagreement or argument that
occurs due to misunderstandings
or differing priorities, values,
goals, or needs
• Normal part of everyday life, even
in healthy relationships
• Can have positive outcomes for
yourself and your relationshipsGregobagel/E+/Getty Images
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What Causes Conflict?
• Different priorities
• Different values
• Different goals
• Different needs
• Misunderstandings—failures in
communication
DNY59/iStock/Getty Images Plus/Getty Images
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Conflict-Resolution Skills
• Strategies for working through a
disagreement or argument in positive,
productive ways
• Requires communication skills, such as
assertive communication and active listening
• Requires negotiation, a process in which
people work together to think and talk
through a solution to a conflict
dzaky murad/shutterstock.com
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Use Your SkillsNegotiation
• Identify the cause of the conflict.
• Ask for solutions from both parties.
• Identify solutions both parties can support.
• Agree on a solution.
• Carry out the solution.
• Evaluate the solution and renegotiate, if necessary.
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Did You Know? Compromise
• Rarely is there a solution to a
conflict that makes everyone
happy. Often, both sides agree to
give a little, or compromise.
Through compromise, each side
can reach a solution that is
acceptable for all people
involved.
Zimmytws/iStock/Getty Images Plus/Getty Images
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Mediation
• Strategy for resolving difficult conflicts through a neutral third party,
or mediator
• Peer mediation—process in which specially trained students work
with other students to resolve conflicts
Andrii Yalanskyi/iStock/Getty Images Plus/Getty Images
Copyright Goodheart-Willcox Co., Inc. May not be posted to a publicly accessible website.
3.2 Lesson Review
1. What separates healthy conflict from unhealthy conflict?
• how the conflict is resolved
2. What is the first step in the negotiation process?
• identifying the cause of the conflict
3. What is the type of agreement in which two sides come together and
each side gives in a little?
• compromise
Lesson
3.3 Resisting Pressure
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Lesson 3.3 Essential Question
What skills can you use to resist negative peer
pressure?
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Lesson 3.3 Learning Outcomes
After studying this lesson, you will be able to
• define pressure;
• explain the difference between positive and negative peer pressure;
• identify effective strategies for resisting negative peer pressure; and
• use refusal skills to protect your health and stand up to pressure.
Copyright Goodheart-Willcox Co., Inc. May not be posted to a publicly accessible website.
Warm-Up ActivityPeer Pressure
• Identify three examples of positive peer pressure and three
examples of negative peer pressure you have experienced.
• How did you feel when you experienced positive peer
pressure? negative peer pressure?
• In the moment, did you recognize whether the pressure was
positive or negative?
• How did you react?
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Pressure
• Motivation to do an activity or take on certain qualities
• Can be internal or external
• Peer pressure
• Social pressure among people of the same age or status
• Can make people feel like they need to do and like the same things
to be liked or respected
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Peer Pressure
Positive peer pressure—contributes to good health and can be beneficial
Negative peer pressure—encourages unhealthy behaviors or is not respectful
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Use Your SkillsStrategies for Handling Peer Pressure
• Focus on yourself.
• Build respectful relationships.
• Use refusal skills.
• Support others.
• Ask for help.
enviromantic/iStock/Getty Images Plus/Getty Images
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Use Your SkillsRefusal Skills
State your refusal.
Give reasons.Use your
body language.
Change the subject.
Tell a story. Use humor.
Make an excuse.
Repeat your refusal.
Leave the situation.
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3.3 Lesson Review1. What term refers to the motivation to do an activity or take on certain
qualities?
• pressure
2. Which type of pressure refers to outside actions, words, and rewards
that influence your behavior?
• external pressure
3. What is the set of skills designed to help someone avoid participating in
unhealthy behaviors?
• refusal kills
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