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The Hashemite Kingdom of JordanMinistry of Finance Customs Department
الهاشمية األردنية المملكةالمالية وزارة
الجمارك دائرة
Challenges and Opportunities of Customs Reform and Trade Facilitation: Jordan’s experience
Ein El Sokhna – EgyptApril 17-20, 2004
Prepared & presented by Tayseer Younis
Deputy Director of Planning and Organization-Customs Department
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Role of Customs in Trade Facilitation
Trade facilitation – What is it?
Simplification of international trade procedures.
Change from revenue-collecting administrations.
Maintain effective & efficient controls; ensure compliance; protect the society.
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Establishment of Customs Department
Established in 1922
Known as “Directorate of Excise and General Statistics”
The first law was in 1926
The first customs tariff was issued in 1963
Forty customs Houses
Clearance Customhouses, Border, Postal Customhouse
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Our Vision
To be among the pioneers of the world in providing a high quality customs
services to all stakeholders
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Our MissionProviding an excellent customs service that
fulfills the comprehensive growth requirements and copes with the development at the national and
international levels
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Objectives of JCD Continue supplying the Treasury with revenues
Contribute to the commercial and economic growth and promote investment
Control the flow of travelers, goods and means of transportation
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Combat smuggling and other illicit trade activities
Protect the local society and environment
Achieve discipline and accountability - promote integrity
Objectives of JCD (continued)
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Purposes of Customs Reform
TO achieve the major objectives of customs effectively and efficiently
Customs is exposed to corruption more than any other dept
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Steps taken by JCD in the Reform Process
Optimum use of information technology
Customs legislation and policy
Simplification and Harmonization of Customs Procedures
Human Resources development and training
An integrity and anti-corruption program.
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Optimum use of information technology
Implementation of ASYCUDA
V-SAT communication network
X-ray inspection equipment
Customs Department’s Website
Electronic system for receiving complaints & suggestions
Steps of reform (Continued)
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The intranet
*Inquiries about transfer declarations
*Inquiries about rate of customs duties
*Data exchange
CD containing all information on agreements
Steps of reform(Continued)-IT
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Customs legislation and policy
Review the Customs Law Exempting and investment promotion Commitment to conventions Transparency – publication, brochures, website The Administrative Organization System No.(43) of 2000 Partnership council with the private sector Strategic planing
Steps of reform(Continued)
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Simplification and Harmonization of Procedures
Coordination and cooperation with other departments
Delegation of powers
Computerized customs systems
Value database
Steps of reform(Continued)
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Partnership council with the private sector
Payment of duties – visa cards
Accession to customs convention
ISO 9001/2000 - TQM
Steps of reform(Continued)- simplification
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Steps of reform(Continued)
Human resources development & training Recruitment strategy
Improvement of staff of the Department
Customs Training Centre
Yearly training plan
Comprehensive training programs – local, regional
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Steps of reform(Continued)
An integrity and anti-corruption program
Participation of the JCD in many Conferences
Clear and precise laws and regulations
Computerized customs procedures
Regulations and notifications newspapers, the official Gazette, Customs website
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Integrity (Continued)
Recruitment: Civil Service System
exams, interviews, committees
Cooperation with Combating Corruption Directorate
Salaries, incentives , allowances
Inspection Directorate, Internal Audit Directorate
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Integrity (Continued)
Accounting Bureau office in the Department
Housing, health insurance
Code of conduct and job ethics
Cooperation with Combating corruption Directorate of the Intelligence Department.
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Distribution of training programs for staff and the number of participants between (1996-2001)
Establishing Customs Training Center and holding training programs which ensure the integrity and the opportunities of
training and education for all staff.
2003200220012000199919981997
Training Programs Number of Participants
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Rapid technological developmentsRapid technological developments
Focus on integrity, discipline and accountabilityFocus on integrity, discipline and accountability
Recruitment and training of new employeesRecruitment and training of new employees
Facilitation of legal trade activitiesFacilitation of legal trade activities
What are the Challenges that face the JCD?
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Go on combating smugglingGo on combating smuggling
Fulfilling the requirements of stakeholdersFulfilling the requirements of stakeholders
Providing a high quality customs service Providing a high quality customs service
Maintain the critical thinking of the Department Maintain the critical thinking of the Department
Challenges (Continued…)
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External Factors and Threats; a future vision
Jordan’s accession to the WTO agreements, and other agreements
Persistent development of trade and industry Development of smuggling “strategies”
Increasing terrorist threats at the world level Accelerating technological development
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Our opportunities Royal support
King Abdullah Award for the Excellent Governmental Performance and Transparency
Regional representative of WCO
Technical assistance
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Address of Jordan Customs
Jordan Customs Department
P.O Box (90)
Amman –Postal Code 11118
Tel: 962-6-4623186
Fax: 962-6-4647791
Web Site: www.customs.gov.jo
E-Mail: [email protected]
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Thank You
Prepared & presented by Prepared & presented by Tayseer YounisTayseer Younis
Deputy Director of Planning and Deputy Director of Planning and Organization-Customs DepartmentOrganization-Customs Department
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