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FOR IMMEDIATE RELEASE
Bosses Beware: Employees Watching Videos Online on the Companys Dime
New Research Finds 68 Percent of Respondents Watch Videos During the Day
With Consumer Behavior and Consumption Evolving, Study UncoversNew Way to Measure Video Engagement Online
SUNNYVALE, Calif., August 6, 2009 Yahoo! Inc., Interpret LLC, Havas Digital, Warner Bros. Media
Research, and PHD today announced the results of a study that explored how consumers interact with
online video, and how marketers can use this information to drive greater engagement with their target
audiences online. The study found similar spikes in online video consumption for people at work and at
home, with approximately 70 percent watching during the day and at night. Leveraging this information,
the companies have identified a new model for measuring online video engagement, which should allow
online publishers and advertisers to determine which types of videos are most appealing to specific
audiences.
Unlike television consumption, which mostly happens during the primetime hours of 8 p.m. 11 p.m.,
people across all demographics are watching online videos consistently throughout the day and night,
with the exception of dinnertime, said Jason Kramer, Chief Strategy Officer at Interpret LLC. This
fundamental shift in consumer behavior opens up opportunities for publishers, advertisers, agencies and
marketers. For example, rather than advertisers only vying for spots on hot television shows that appear
during primetime, they can leverage online video to reach target audiences more often than just once per
week.
The study showed spikes in online video consumption among men, women, students and full-time
employees during the hours of 12 p.m.- 3 p.m., and then again between 9 p.m.- 1 a.m. The lowest was
around dinnertime from 6 p.m.- 9 p.m. Regardless of time of day, one third of people who watch a video
share it with friends, family members and colleagues.
Online video has experienced dramatic growth among consumers, but publishers still have questions
about what works, and advertisers have been slow to move dollars online because there are no established
metrics, said Radha Subramanyam, head of corporate and media research for Yahoo!. We plan to use
this new engagement model to help publishers, including Yahoo!, better identify which videos should be
shown online, as well as how they can be effectively measured and monetized. Its our hope that
marketers will find this information helpful as they consider launching advertising campaigns in video-
rich environments.
New Engagement Model Identifies Three Key Measurements:The model is based on the following variables:
Completion of the Video Completion is a strong indicator of engagement because onlinevideos are generally a self-selected experience where the viewer has to first decide to start
watching a video and then decide to leave that page once they are done.
Attention to Content This variable refers to the amount of attention someone gives to a videoexperience, compared to the amount of attention they give to the other people or tasks in their
environment at that moment. Attention paid is a strong indicator of passion and the potential
opportunity to make an ad impression.
Actions Taken This variable refers to the actions viewers might have taken before, during, orafter watching the streaming video (e.g. posting a comment, rating the video, sharing the video).
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High Engagement Videos Drive Consumer Behavior:High engagement levels translate into high satisfaction for viewers, high brand recall for advertisers, a
greater inclination for consumers to seek product information, and potentially more money for publishers.
According to the study:
27 percent of respondents who remembered seeing an ad searched for more information about theproduct featured after watching high engagement videos, versus only 13 percent for low
engagement videos.
28 percent visited an advertised brand or products website after viewing a high engagementvideo versus only 10 percent for low engagement videos.
High engagement videos account for nearly half (47 percent) of ad recall.This propensity for sharing and ad recall translates into improved viral buzz for advertisers and their
ads ifthey take advantage of online video opportunities properly, said Liz Huszarik, senior vice
president, Warner Bros. Media Research.
About the Study
Interpret LLC conducted an online survey of 2,024 broadband Internet users between the ages of 13 and
54 who had watched a video online in the past 24 hours. The survey used the coincidental
methodology in order to collect the most accurate behavioral information. This methodology was
originally developed in the 1930s for radio and refined for TV in the 1960s. The International Handbookof Market Research Techniques says it is a methodology set to establish the viewing behavior of a
randomly selected individual at a particular moment and has been deployed in the marketplace to validate
rating systems such as the Nielsen Company television ratings and Arbitron for radio. It is most common
to television advertising research in which viewers are asked to give a detailed account of their last
viewing occasion. This online video engagement study was the first to apply this methodology to
analyzing online video viewership. The video data was weighted back to Nielsen video census data, with
a margin of error of less than 2% in most cases by time period. The interviews were conducted over the
course of seven days (3/8/09-3/15/09) to ensure every time and day of the week were accounted for in the
analysis.
About Yahoo!
Yahoo! Inc. is a leading global consumer brand and one of the most trafficked Internet destinationsworldwide. Yahoo! is where millions of people go every day to see what is happening with the people and
things that matter to them most. Yahoo! helps marketers reach that audience with its unique and
compelling advertiser proposition. Yahoo! is headquartered in Sunnyvale, California. For more
information, visit http://pressroom.yahoo.com or the companys blog, Yodel Anecdotal
(http://yodel.yahoo.com).
About Havas Digital
Havas Digital is the umbrella holding company that manages all Havas Media's interactive companies:
Media Contacts and Lattitud, global interactive media networks; iGlue, new independent interactive
media network; Mobext, mobile advertising network; Uncommon, direct marketing specialist in Spain,
One-to-One, specialized CRM solution in Portugal, and Archibald Ingall Stretton the new UK-based
creative shop expanding rapidly worldwide.
Havas Digital brands provide data driven marketing solutions across all interactive channels: digital,
direct response, relationship based media, and design. Havas Digital's companies work and complement
each other bringing together professional expertise, proven strategic insight, and Artemis, an advanced
proprietary data platform and optimization engine, which allows the group agencies to maximize impact
for the advertiser interactive marketing investment.
Havas Digitals brands currently operate from 43 offices in 33 different countries across Europe, North
America, South America, Asia, and Oceania, serving over 400 clients, including the market leaders in
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many industries such as Air France, Danone, Diageo, Expedia, Fidelity, France Telecom, ING Direct,
Nike, Peugeot/Citren, Repsol, Reckitt Benckiser, Sears, and Vodafone, amongst others.
About Interpret LLC
Interpret is a leading entertainment, media and technology measurement and market research firm that
applies proprietary, cutting edge methodologies and extensive category knowledge to help companies
plan, test, and measure their business strategies. As the first research firm to focus on evaluating and
measuring the intersections of content, technology, advertising and consumer behavior, Interpret provides
clients with premium quality insight across the media and entertainment landscape, including leaders inthe home entertainment, video game, new media, mobile content, and theatrical industries. Interprets
syndicated measurement products and custom market research services continue to address many of the
challenges faced by marketers, programmers and technologists in the evolving digital age. Based in Los
Angeles with offices worldwide, Interprets on the ground staff, strategic partnerships and strong
vendor relationships in key territories give the company a global reach with services throughout North
America, Europe and Asia Pacific.
About Warner Bros. Media Research/Warner Bros. Media Lab
One of the industrys premiere media research operations, Warner Bros. Media Research provides
comprehensive insights about media engagement and consumer behavior to divisions of Warner Bros.
Entertainment (WBE), chiefly Warner Bros. Domestic Television Distribution, Telepictures Productions
and Warner Bros. Media Sales. Through its on-site, state-of-the-art Warner Bros. Media Lab, WarnerBros. Media Research provides insight into how consumers engage new forms of content and enables
hands-on interaction with cutting-edge consumer electronic devices and emerging distribution platforms.
The Media Lab is equipped to test media content including broadband, gaming, video-on-demand/pay-
per-view and wireless, and serves as a resource not only for WBE divisions but also for third-party
companies eager to test emerging content and technology.
About PHD
PHD is a wholly-owned subsidiary of Omnicom Media Group, a division of Omnicom Group Inc., the
worlds largest advertising marketing communications company. With offices in over 45 countries, we
are driven by a passion to pioneer the quality of thinking and execution within communications around
the world. Pioneering means we are always looking for a better way for our clients and our employees.
PHD is a top 10 media agency in the US representing such clients as Chrysler Group, DiscoveryCommunications, HBO, Charles Schwab, and New Balance.
Media contacts:
Lauren Meller
Yahoo! Inc.
Office: 646-213-6103
Email: [email protected]
April Reading
Peppercom
Office: 415-633-3225
Email: [email protected]