Re-imaginingGovernment
friend of the people”
Not Even Wron glocal government finance in England
January 2015
PPMA annual seminar
Bristol
April 2015
imperatives for changefiscal crisis - losing a large chunk of our revenues
the risk of irrelevance - losing connection with our citizens
a changing psychological contract for staff
the big reset•redesign our services•revise our priorities•reallocate our resources•reframe our organisation•revitalise our people
DY N A M I C N E E D S & F L U I D D E M A N D S
BIG SQUEEZE
N AT U R E O F O R G A N I S AT I O N S
C H A R AC T E R O F WO R K
T E C H N I C A L P RO G R E S S & S O C I A L AC C E L E R AT I O N
do you know a five year old?
they will be in their eighties in 2095
someone who is eighty-five today will have been five in 1935
it’s not just about the next 5 years
capabilitiesthe decline of "craft"
and the rise of service
adding intellectual value in an
automated world: tiny apps and big data
local governmentspecialties, specialisms
& the challenge of flexible specialisation
the current challenges to professionalism
weak & fragmented supply markets,
fractured career routes
tomorrow’s Councilis open and connected
not closed and parochial
emotional utility “how do these services
make me feel?”
organisational mood or climate
•a high performance climate?•an energising climate?•a neutral climate?•a de-motivating climate?
20%15%20%45%
percentage of staff who say they work in
happiness at work
happiness & different people
encourage others to be continually
curious, creative and innovative
fosterlearning
purpose
work motivation
job importance
job difficulty
self efficacy
job specificity
extrinsic rewards
mission valence 0.86
0.10
0.21
0.55
0.09
-0.20
0.39
0.23
Wright B (2007) Public Service & Motivation: does mission matter? Public Administration Review
nurture
leadership rolessetting direction
building capabilitymaintaining momentumencouraging confidence
intellectual energy
emotional labour
The most
are often the ones that are
obvious andimportant realities
hardest to seeand talk about ...
“how’s the water boys?”“what is water?”
Public servants add most value through their focused awareness
of the needs of others.
This is water.This is water.
Awareness of what is so real and essential, so hidden in plain sight, all around us, all the time …
that we have to keep reminding ourselves, and our staff, over and over:
thank you sources and references
Bandura A (2003) Self-Efficacy: the exercise of controlWright B (2007) Public Service & Motivation: does mission matter? Public Administration Review Baron-Cohen S (2011) Zero Degrees of EmpathyFoster Wallace D (2005) This is WaterFlorida R (2010) The Great ResetCoffee R & Jones G (2006) Why Should Anyone be Led by You?Institute for the Future (2010) Future Work Skills, iftf.orgLayard R (2005) Happiness: lessons from a new scienceMeyer E (2014) The Culture MapQuirk B (2011) Re-imagining Government Rosa H (2013) Social AccelerationSennett R (2008) The CraftsmanThomas K (2007) Intrinsic Motivation at Work: building energy & commitment
@BarryQuirk1
Re-imaginingGovernment
friend of the people”
Not Even Wron glocal government finance in England
January 2015
PPMA annual seminar
BristolApril 2015
Top Related