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Powys Joint ICT Strategy 2018 - 2020
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1. Foreword 2. Vision and Priorities 3. Context •Strategiesandcollaborations •DigitalInclusion(SMEs,charities,individuals) •DriversforChange 4. ICT as a facilitator for change •ICTprinciples 5. Priority outcomes •Fit,robustandsafeinfrastructure •Informationforyou •SupportingProfessional •Improvementandinnovation •Aplannedfuture 6. Governance
7. Conclusion
Powys Joint ICT StrategyContents
8. APPENDIX •KeypriorityStrategicOperationalPlans •ContributiontoLocalStrategies •Impactassessment •Principlesofsustainability
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PowysCountyCouncilandPowysTeachingHealthBoard,alongwithotherpublicsectororganisationsaregoingthroughanunprecedentedandrapidperiodoftransformation.Ourcustomersexpectustodelivermoreandmoreservicesthroughdigitalmeansandincreasinglyincollaborationwithpartnerorganisations.WearethereforedelightedtopresentthisupdatedstrategybetweenPowysTeachingHealthBoardandPowysCountyCouncilthatdescribestheever-increasingrolethattechnologywillplayinsupportinganddrivingchangetoimproveserviceforourcustomers.
Ouraimistomakeitaseasyaspossibleforstaff,patients,clientsandstakeholderstointeractwiththeCouncil,HealthBoardanditspartnersthroughinnovativeservicedeliveryandbetteruseofitstechnologicalandinformationassets.Therehavebeenmajordevelopmentsalready,justtomentionafew:
• Healthcolleagueshavepilotedarangeoftelehealthfacilities;• PowyshasledonthelaunchoftheWelshCommunityCareInformationSystem(WCCIS);whichisanintegratedcomputerisedsystemforHealthand
SocialCare;• LearningInDigitalWaleshasbeenintroducedinalmostallschoolsinPowyswhichhasimprovedbroadbandspeeds,and;• AfullyintegratedadministrativeandteachingdigitalplatformisavailabletoallschoolsinPowys.
Inthelatterpartof2016,theHealthandCareFutureseventprovidedavehicleforstakeholderstosharetheirthoughtsonthechangesaheadandtheprioritiesforthefuture.TheseviewshavebeentakenintoconsiderationalongwiththekeyfindingsoftheWellbeingandFutureGenerationsAssessment.Newandimprovedtechnologieswerehighlightedasaclearpriorityareainbothpiecesofwork,bothsitingimprovedinfrastructurewithgreaterWi-Ficoverageasarealneed.Whilstthereisalwaysmorethatcanbedoneintermsofengagementwithstakeholders,thisstrategybuildsonwhatthepeopleofPowyshavesaidandensuresitusesthesustainabledevelopmentprinciplestoguideitswork(listedinAppendix4).
Inconclusionthismajorrefreshoftheexistingstrategy,takesintoconsiderationnewintelligenceandthekeydriversforchange.Wehavetriedtomakethisaccessibleintermsoflanguageandformat,howeverwewouldbekeentoheartheviewsofcitizensandpartnersonhowwemightimproveourfuturereportsandwidercommunication.EffectivepartnershipsarekeytothesuccessofanymodernstrategyandthereforewewouldliketoexpressoursincerethankstoourexistingpartnersandstafffortheircontributioninanumberofmajorITdevelopmentswithinPowys
Cllr. James EvansPortfolioHolderforHRandCommunicationsPowysCountyCouncil
Powys Joint ICT StrategyForeword
Mark BairdIndependentMember(ICT).PowysTeachingHealthBoard
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SuccessfulimplementationofthePowysICTstrategywouldmean:
Powys Joint ICT StrategyVision
Thatindividualsandstaffcanaccessdigitalservicestheyneedinanefficient,effectiveandagilemanner.WewillencouragepeopletothinkDigitalFirstinanyproposedchangesandserviceimprovements.ThiswillbeachievedthroughhighqualityeffectiveandefficientICTsupportservices,productsandinfrastructurethatisrobustsafeandfitforpurpose
Thisvisionhasbeentranslatedintoanumberofpriorityareaswhichareoutlinedinmoredepthinalaterchapter.Insummary,thepriorityareas,withthestatedambitionareasfollows:
Priority- Information for you
The ambition for Information for you: “Powyscitizensandbusinesseswillbeabletolookaftertheirownwell-beingandbusinessneedsthroughconnectingwithservicesmoreefficientlyandeffectively,withimprovedonlineaccesstoinformation;toimprovebusinessperformance;andtosupportcitizenstoliveanindependenthealthierlife.
The ambition for Supporting Professions is: “ProfessionalsacrossPowyswillusedigitaltoolsandhaveimprovedaccesstoinformationtodotheirjobsmoreefficientlyandeffectively.Improvementsinquality,safetyandefficiencywillsupportcollaborativeworkingandsystemsforbetteroutcomestotheserviceusers
The ambition for improvement and innovation;Serviceswillmakebetteruseofavailabledataandinformationtoimprovedecisionmaking;planservicechange;improvedatasafety;anddriveimprovementinqualityandperformance.Collaborationwithpartnersinindustryandacademia,willensuredigitaladvancesandinnovationisharnessed
The ambition for a planned future:Jointplanning,partnershipworkingandstakeholderengagementatlocal,regionalandnationallevelwillensurethatopportunitiesandambitionsoutlinedinkeystrategiesareprioritised,witheffectiveICTplanning”.
Priority- Supporting Professionals
Priority- Improvement and innovation
Priority- A planned Future
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Thisstrategyisamajorrefreshofthe2016-18jointstrategybetweenPowysCountyCouncil(PCC)andPowysTeachingHealthBoard(PTHB)anddetailstheICTroadmapforthenext3years.PowysCountyCouncil(PCC)andPowysTeachingHealthBoard(PTHB)haveajointICTservicethatoperatesunderas.33agreementoftheNHS(Wales)Act2006.ThroughouttheperiodoftheStrategy,ICTwillunderpin,supportandenablethestrategicprioritiesoftheCouncil,HealthBoardandthePublicServiceBoard.
Strategies & Collaborations
ItiswelldocumentedthatICThasbecomeacriticalservice.Ithastheabilitytotransformthewayservicesareorganisedanddelivered.Ithasafundamentalroletoplayinimprovingefficiency,reducingcostacrosstheorganisationandunderpinningtheorganisationalchangeprogramme.Assuchanumberofimportantnationalstrategiesandcollaborationsarehelpingguidethislocalstrategyandservicedevelopment.Thesearedetailedinthediagram:
Powys Joint ICT StrategyContext
Powys ICT Strategy
National StrategiesEgWellbeingofFuture
GenerationsAct;ADigitalHealth&SocialCareStrategyforWales;PrudentHealth&Care;DeliveringDigital
Inclusion;Education
CollaborationsEgSocietyofInformationTechnologyManagers(SOCITMWales);NHS
WalesInformatics;EducationThroughRegionalWorking;otherhealthboardsand
localauthorities
Local StrategiesEGVision20/25;IMTP;
WellbeingPlan;IntegrationPlan;Health&CareStrategy;ServiceImprovementPlans
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Powys Joint ICT StrategyContext
The Wider Business Environment AkeystrategicfocusinPowysisimprovementsinthelocaleconomy.Withinits20/25visiononeofitsoutcomesistopromoteavibranteconomyandtheICTservicesneedtoadapttoprovidefargreatersupportinthisarea. Whilsttheeconomicbenefitsofdigitaltoolsarewidelyknownmanysmallandmediumsizedenterprises(SMEs)andcharitiesstillfaceanumberofchallengestoadoptingdigitaltechnologies.TheserviceneedstobecontinuallyawareoftheimpactofanyproposedITdevelopmentswillhaveonitslocalbusinesses/charities.
ThePowysPopulationAssessmentstatesthatthereisagrowingneedtoaddressissuesrelatingtobroadbandconnectivityandmobilephoneinfrastructure.ItwasstatedthatbyJune2017,96%ofPowysshouldhaveaccesstosuperfastbroadbandduetotheSuperfastCymruproject.However,inruralareasofthecounty,thereisagrowingproblemofruralisolation.
Digital Inclusion in PowysItisimportanttoensurenewservicemodelsarefitforpurposeandareinclusive.Outsideofurbancentresaround63%ofruralcommunitiesinPowyshaveapoormobilephonesignalornoneatall.ThecentralandnorthernpartsoftheCountyareparticularlyaffected.Throughthefixedlinenetworkaround40%ofruralcommunitieshavepoorbroadbandconnectivity.Themainurbancentresacrossthecountyaregenerallywellservedthroughthefixedlinenetworkandmobilenetworks.Theseissuecontributetoruralisolation.
Solvingaccessproblemsisalsonotsimplyaboutinfrastructure.In2014/15theWalesNationalSurveyreportedthat63%of65-74yearoldsandonly29%ofpeopleaged75andoverwereusingtheinternet(thiscomparesto99%of18-24yearoldsand96%of25-44yearolds)Overall,digitalexclusion,basedonregularinternetuse,hasfallenfrom34%in2010to19%inthelatestNationalSurveyforWalesfiguresfromJune2015.Howeveritshouldbenoteddigitalexclusionamongstdisabledpeople(38%)isdoublethefigureforalladults(19%)
Whilstprovidingsupportiscritical,usabilityandaffordabilityaresignificantbarriers.Asurveyofnon-internetusersfromthe2013-14NationalSurveyforWales,highlightsthemultiplebarriersthatpreventpeoplefromgoingonlineincludingthat91%identifiedalackofinterestorneedasafactor.Costwasacontributingbarrierforonethirdandupfrontcostswereseenasmoreofaconstraintthanmonthlyconnectionfees.Theseissueswillbetakenintoconsiderationinthisstrategy,asLesleyGriffiths,MinisterforCommunitiesandTacklingPovertystated:
AchievingamoredigitallyinclusivesocietywillmakeasignificantcontributiontomeetingourTacklingPovertycommitmentsandthesevengoalsofourground-breakingWell-beingforFutureGenerations(Wales)Act.
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Drivers for Improved ICTTheICTservicewillcontinuetomakeprogressmovingfromaservicethathasbeenfocusedonreactingtoservicerequestandmaintainingbusinessasusual,totransformingbusinessthroughintegration,innovationandstrongplanning.Itisadifficultjourneyinacomplexenvironmentbutonethathasastrongfocusanddeterminedworkforcetoensuresuccess.AspartoftheplanningprocessthestrategywillalsotakeintoaccountthedriversforimprovedICT,whichinclude:
Powys Joint ICT StrategyContext
• Customer Needs –Changingcustomerexpectationsonthedeliveryofservicesandensuringequalityofprovision
• infrastructure –ImprovedBroadbandandconnectivity;interoperabilitybetweenITproductsandservices;mobilefacilities;
• Information Management & Security - effective,efficient,relevantandappropriateuseofinformationinasafeenvironment
• Skills -Meetingserviceneeds,ensuringuptodateknowledgeofICTsolutions,technicalandnon-technicalstaffunderstandingofwiderchangemanagementissueswhenimplementingICT.Improvingtheskillsofusers
• Regulations - Industrystandards;accreditation;andlegislation• Finance -Accesstofundingsources,investment,procurement• Research and development -Innovation,commercialisation,businessandacademia• Rurality –Theneedtodeliverservicesoveralargegeographicalarea• Strategies –TheseincludespecificICTstrategies,DigitalInclusionStrategies,andservicestrategies
Theinterconnectionbetweennationalandlocalstrategies,ICTdevelopmentgroups;andthedriversforchangeinPowysiscomplex.Thisstrategytakesintoconsiderationallofthesefactorsandensuresthatdigitalinvestmentisspentwiselyinordertoachievetheoutcomesset.
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Powys Joint ICT StrategyICT as a ‘Facilitator For Change’
Technologyalonedoesnotchangethings,butitiswidelyrecognisedthatpublicservicescannottransformtomeetmoderncitizens’expectationswithoutit.TechnicalstaffwillbesupportedtoensurethatICTprogrammesarenotviewedinisolationfromthewiderchangesthatneedtohappenwithinaserviceforanytransformationtosucceed.Furthermoreotherserviceswillbeencouragedtothink“DigitalFirst”whenconsideringchangesandincludeICTatearlystageindiscussions.Greaterjointplanning,focusingclearlyonchangemanagementprinciples,forICTandotherrelevantserviceprofessionals,willbeakeythememovingforward.
PowysisinauniquepositionhavingonesharedITserviceacrosstheCouncilandHealthsothatresourcesandintelligencearemaximised.Whilsttherearenumerousbenefitstothisapproachitmustalsoberecognisedthechallengesthisbringsinsupportingchangeindifferentcultures,governancestructuresandworkingpatterns.Thechallengesofmanagingchangeincomplexenvironmentshasalreadybeenrecognisedandplanstoupskillstaffareinprogress.
Inorderfortheplannedchangestosucceedtheremustalsobegreaterserviceengagement,directionandownership.Encouragingmulti-disciplinaryteamsfocusingonacommonoutcomewillassistunderstandingofhowthedifferentorganisationcultures,governanceandprocessesinfluencethedeliveryofaproject.Somebusinessprocesseshavealreadybeenputinplaceoutliningtherequirementforbetterplanningwhichdetailsbusinessobjectives,businesschange,realsavingsandtangibleefficienciestojustifyfutureinvestment.Amorecollaborativeandflexibleapproachtosupportingdepartmentswillbesoughttakingintoaccounttheimportanceofmanagingexistingsystemswhilstatthesametimeenablingchangeandunderstandingserviceneeds.ICTGovernancewillcontinuetoimprove,andwillprovidecriticalchallengeandsupporttodepartments.
AclearaimofthisstrategyistoensurethatPowysisreadyandabletomeetthedemandsarisingfromorganisationalchange;andtoeffectivelyplanthedeploymentofavailableresources.PTHBisinauniquepositioninWalesinmanagingcareacross6HealthBoardsinWalesandthreeHealthTrustsinEngland.Thisisacomplexenvironmentandthepotentialforunplannedchangesissignificant.Thisriskneedscarefulmanagement.
Toensurethischangeenvironmentismonitoredandmanagedeffectively,thestrategywillbeconsideredaliveorganicdocument,updatedregularly,inpartnershipwithservicesandadheretoanumberofkeyprinciples.Theseprincipleshavebeenwellrehearsedovertimebuthavestillbeenrefreshedtoensuretheyarerelevantandappropriateintoday’senvironment.
Theprinciplesare:
ICT Principles • Clearlydefiningoutcomes,business/serviceneeds
andprocesseswilldrivetheshapeandformofourICTsystems
• Safeandsecuresystemsincludingprivacybydesign
• Insupportingbusinessneedswewilllooknationallyandregionallyforavailablesolutions,
• Whereourpopulationcanandwantto,wewillutiliseonlinechannelsandtransactionsutilisinge-businessasmuchaspossible
• Wewillsupportandencourageinnovationinself-serve/self-helpandself-caretechnologiesasthesebegintoemergeandmakeiteasyforourcustomerstoaccessdigitalservices.
• Ourtechnologywillhelptodriveefficiencyandeffectivenessthroughintegrationandagilebydesign.
• Ourtechnologywillberesilienttosupportbusinesscontinuityplanning.
• OurICTsolutionswillbeofappropriatescaleandwhereappropriateasharedservices.
• FuturechangestoICTsystemswillbebi-lingualbydesign.
• ICTsystemswillsupportourenvironmentalprincipals,deviceswillbeoflowpowerconsumptionwherepossible,wewillmakeuseofcloudtechnology,wherepossible;andwillenableuserstocommunicateeffectivelyavoidingunnecessarytravel.
• Makeoursystemsavailabletoourusers24/7(ifappropriateandapplicable)inmultiplelocations.
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Our PrioritiesInordertoachievethePowysICTvisionfourpriorityareashave
beenagreed;InformationForYou;SupportingProfessionals,
ImprovementandInnovationandAPlannedFuture.Eachofthese
priorityareaswillprovidethereaderwithaclearpositionstatement
onwhatwewanttoachieve;howwearegoingtoachieveit;and
whatthebenefitswillbeincludingsomeexamplesofimpact.A
criticalandconsistentcomponentwithineachoftheprioritiesisthe
needtoensureafit,robustandsafeinfrastructure.
Fit, robust and safe
infrastructure
Information for you
Supporting professionls
Improvement and Innovation
A planned future
Powys Joint ICT StrategyPriority Outcomes
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Powys Joint ICT StrategyPriority Outcomes
On-goinginvestmenttoretainafit,robustandsafeinfrastructuretomaintaincurrentbusinesscontinuityisvitalforthestrategytosucceed.Itisthereforecrucialthateachoftheprioritieshasafitandrobustinfrastructure.Specificconsiderationhasbeengiventoeachofthepriorityareasintermsofwhatactionsensurethereisafit,robustandsafeinfrastructure.
Sowhatdoesafit,robustandsafeinfrastructurelooklikeforPowys?
A fit, robust and safe infrastruc-A fit, robust and safe infrastructure
Fit- A fit infrastructure is having the right shape and size to meet the current and future business needs.
Astheorganisationtransforms,afitinfrastructurewillneedconstantappraisalandadjustmenttoensureitremainsfitforpurpose.Toachievethiswewillworkwiththeservicestofullyunderstandthebusinessrequirements,identifyanychangestoprocessesandopportunitiestoinnovate.
Robust- A robust infrastructure is solidly built and strongly maintained and is key to good business continuity and disaster recovery
Ourrobustinfrastructureisproactivelymonitoredtospotdevelopingproblemsbeforetheyaffecttheservices.Itwillreduceunplannedsystemoutagesandwhereanunexpectedoutageoccursourinfrastructurewillallowforquickassessmentandmitigationoftheproblem.
Inordertoachievearobustinfrastructurewewillprocureandmaintainindustrystandardequipmentthataskilledworkforcecansupporttoensuretherightlevelofbusinesscontinuity.Wewillalsotakeadvantageofthirdpartycontractsensuringthattheymeetthebusinesscontinuityneedsoftheorganisations.
Safe- Safe infrastructure is one that has sufficient controls to prevent loss of information either from hacking, inappropriate use or through mistakes.
Wewillensureappropriatesecuritystandardsareadheredtoanduptodatetechnologiesareutilisedtominimisethegrowingcyberthreats.Wewillworkwithpartnerse.g.theNationalCrimeAgency,NWIS,otherpublic/privatepartnerstoprovidearobustcyberincidentresponsecapabilityandtrainourusersingoodcyberpreventionpractices.
In Summary Afit,robustandsafeinfrastructureisfundamentalforanydigitalcapability.Thechallengeistoensurewemaintainourinfrastructureinacosteffectivemannerwhilstbeingadaptabletotheorganisationsandindustrychangethataffectus.Continuedinvestmentinthisareaisfundamental.
12 PB
InformationforyouTheambitionforInformationforyou:
Powyscitizensandbusinesseswillbeabletolookaftertheirownwell-beingandbusinessneedsthroughconnectingwithservicesmoreefficientlyandeffectively,withimprovedonlineaccesstoinformation;toimprovebusinessperformance;andtosupportcitizenstoliveanindependenthealthierlife.
Outcomes
2) Digitally enabled buildings that increase, employment/business/social opportunities
3) Citizens have access to digital technology to promote Wellbeing.
We will do this by.....
Providemoreonlineservicestopromoteself-serviceandassistedserviceEnsurethatqualityadviceandguidanceisprovidedforuserstoencourageuseanddigitalinclusion.ImprovedconnectivityincludingmobilecoveragebroadbandandWi-Fitoenableconnectiontotheinternet.Improvemarketingandpromotionofnewtechnologies
ContributetothecreationofdigitallyenabledbuildingsImprovedconnectivityincludingmobilecoverageBroadbandandWi-Fitoenableconnectiontotheinternet.
Benefit
1)People use technology to support independence and promote wellbeing
Continuetodevelopdigitalapps,wearabledevicesandonlineresourcesImprovedconnectivityincludingmobilecoverageBroadbandandWi-Fitoenableconnectiontotheinternet.Improveddigitalaccessforpublicself-serviceandtelehealthtechnology.Improvetransparencyandassistpeopletoviewthepersonalinformationheldaboutthem(whereappropriate)insupportofGPDR
• Accessibletechnologywillallowforimprovedmanagementofconditions.
• ProfessionalHealthexpertiseisconcentratedonhigherlevelofneedinamoreefficientway.
• Improvedaccess/shorterwaitingtimes• Maximisingstafftimefordirectcareandremoving
duplicationandtravelreducescostsandincreasescapacity
• Reductionincancelledpatientappts/increasedutilisationofclinicslots
• Parents,pupils,teachersgovernorshaveaccesstoappropriateinformationanywhere
• Teachersandpupilscanlearnandsharesafelyacrosswales
• Greaterattractionforbusinessinvestment.
• Reduceoutwardmigrationofskilledworkforce.
• Agreatersupplyandmixofsuitableworkspacetosupportemploymentandserviceuse.
• Supportssocialregeneration
• Increasedaccesstoinformationatthepointofcare/realtime
• Higherlevelsofengagementandself• Managementofhealth.• Selfservicefunctionswillsupport
earlydiagnosis• Citizenshaveagreaterassuranceof
howtheirpersonaldataisused.• Informationbecomesmoreaccessible
throughself-serviceprocesses,resultingingreatertransparency.
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Informationforyou
What difference this will make?
• Citizenswillbeabletoreceivetextremindersofappointments,andwhereappropriatemayreceivehealthinformationbytextsuchasreminderstotaketheirmedicationorarequesttocalltheirsurgerytodiscussbloodtestresultsetc.
Byhavingservicesavailableonanonlineportalitallowscustomerstoviewtheirinformationandaccessservices.Forexample:
Using “My Health on Line” an online service, patients will be able to access their GP record, to view details of current medication and read letters related to their care. Patients will be able to carry out self-assessments, complete satisfaction surveys and report experiences and outcomes of the care they have received.
• Powyscitizenswillbeabletoaccessthesedigitalservicesathome,inpublicbuildingssuchashospitals,schoolsandlibrariesviaafreeWi-Fiserviceandwhilstonthemoveviatheirsmartphone.
• TheexpectationisthathealthandotherpersonalInformationwillbecomeasaccessibleasotheronlineservicessuchasbankingorshopping.Thiswillhelppeoplemakeinformeddecisionsandtakecontroloftheircare.
• Thesuiteofdigitalservicesavailablethroughportals,videoconferencing,andSkypeforbusinesswillsignificantlyreducethetravelneededtoaccessservices.
Note: An operational overview can be viewed in Appendix 1 providing greater detail
14 PB
SupportingProfessionalsTheambitionforSupportingProfessionalsis:
ProfessionalsacrossPowyswillusedigitaltoolsandhaveimprovedaccesstoinformationtodotheirjobsmoreefficientlyandeffectively.Improvementsinquality,safetyandefficiencywillsupportcollaborativeworkingandsystemsforbetteroutcomestotheserviceusers.
Outcomes2) Reduced incident resolution times and improved support
We will do this by.....
Continuetoreviewanddevelopappropriateplansforupskillingsupportstaff.Continuallyanalysereasonsforincidentreportingandidentifyserviceimprovementneeds.Developautomatedservicestosupportstafftohelpthemselvesresolveproblems.
Benefit
1) Improved access, remote access and support to information, communications and collaborative tools.
• Improveddecisionmakinginatimelymanor• Improvedcollaborationbetweenorganisations.• Maximisingstafftimefordirectcontactthus
removingduplicationandtravelandcosts.• Allowspilotingofnewwaysofworking• Singleviewofclients/patientrecordsacrossthe
organisations.• Streamlining&automationofbusinessprocesses• Improvedplanninganduseofdata• GreaterstaffawarenessofsupportavailableforIT
systems.
• ITdowntime/incidentsareminimised
• IncreasedITskillsofworkforce
• ImprovedITresponse• ReducedITprofessional
inputintoresolvingincidents.
Increaseflexibilityforaccessinginformation/systems(anytime/anywhere/anydevice(agile)Supportservicesinusingmodern,agilereadysystemswithintegrationbydesigne.g.MicrosoftSharePointProvidehighqualitymanagementinformationtoaidbusinessanalysisofdecisions.WorkwithservicestoincludeanITcontinuityfeaturewithintheirownbusinesscontinuityplansUseinformationandelectronicrecordstocollaboratefullywithcitizens.Createacorporatehubofjoinedupsystemstoenableconsistentprocesses,removinganyduplicationbysharinginformationwithotherservices/organisations
3) New technology supports the delivery of high quality teaching and learning environments
ContinuetoadviseandimplementappropriatetechnologiesfortheschoolTransformationProgramme.Ensureschoolsmaximisecapabilitiesavailablethroughthenationaldigitallearningsystems(HWB,HWB+)
• ImprovedLearningexperienceforpupils
• Improvedflexibilityoflessonplanningforteachers.
• Increasedtraininguptake/complianceresultinginamoreskilledworkforce
4) Improved engagement with our customers/users on their needs
UpdateServiceLevelagreementswithourcustomers.Developcustomerfeedbacktoolstoimproveservices.Encouragea‘digitalfirst‘philosophywhendesigninganddeliveringnewservices
• Increasedunderstandingofclients’needs
• Greaterintelligenceofoperationalactivitytoimproveservicedelivery
• Enablesnewtechnologytosupportdifferentwaysofworking.
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What difference this will make?
• HealthandSocialCarestaffthatutiliseWCCISwillhaveallthenecessaryinformationtohand,thereforeimprovingtheirdecisionmakingandclientexperience.
• Utilisingrealtimeelectronicrecordkeeping,asopposedtotypingupnotesafterameeting,meansthatstaffareabletobemoreproductiveandspendgreateramountoftimewithclients.
• Through“SharePoint”staffcanfindinformationacrossarangeofservicesquickerandeasier,thereforereducingduplicationandtimespentwaitingforinformation.
• GPssurgeriescanreducetheiradministrativecostsandtimebysendingereferralsandreceivingedischargesfromotherHealthprofessionals.
• StaffwillhavegreaterconfidenceinknowinghowtoresolveITrelatedissuesthroughimprovedbusinesscontinuityplanning.
• BusinessMetricsisamethodofanalysinghowwellanICTsystemorprocessisworking,usingthisapproachitwillhelptheservicefocusonmakingtherightdecisionsforimprovements.
Note: An operational overview can be viewed in Appendix 1 providing greater detail
SupportingProfessionals
16 PB
ImprovementandinnovationThePowysambitionforimprovementandinnovation:
Serviceswillmakebetteruseofavailabledataandinformationtoimprovedecisionmaking;planservicechange;improvedatasafety;anddriveimprovementinqualityandperformance.Collaborationwithpartnersinindustryandacademia,willensuredigitaladvancesandinnovationisharnessed
Outcomes
We will do this by.....
Benefit
1) Improved infrastructure that’s robust, resilient and secure and meet the needs of customers.
• Increaseautomationofprocessesandstreamlineworkflow.• Improvedaccesstodigitalinformationandacceptablesystem
responsetimes.• Improvedflexibilityofaccessinginformation.• Increasesthesecurityofinformation.• Improvedcommunicationtechnologywillallowservicesgreater
flexibility.• Minimisingriskoflossofinformation.• Improvedaccesstoinformation.• Compliancewithlegalrequirementsondatamanagement.• Improveorganisationbusinesscontinuityandabilitytorecover
fromadisaster.
ImprovedconnectivityincludingmobilecoverageBroadbandandWi-Fitoenableconnectiontotheinternet.Improvinginformationstorage,andserverhosting,securityanddisasterrecoverycapability.SupportservicestoutiliseMicrosoftSharePointandrolloutSkypeforbusinessacrossPTHBtotransformservicesImprovingBack-upandarchivingcapabilitiesReplacecoreswitchPromotecloudsystemandremovethelegacydatacentretoa3rdpartyDataCentre.ImprovingdatalifecyclemanagementbyutilisingeffectiveICTsolutionsSupportservicestoutilisethePowysenterpriseresourceplanning(ERP)
2) Powys is established as an innovation base for learning, skills and research
• Attractahighqualityworkforce.• Jointworkingwithkeyservices
willsupportinwardinvestmentandbusinessgrowth.
• Assesstocontentrichinformationtosupportimprovedlearning.
• Improvedsuccessionplanningensuringskillsareavailablelocally.
ImprovedconnectivityincludingmobilecoverageBroadbandandWi-Fitoenableconnectiontotheinternet.Strengthenlinkswitheconomicdevelopmentservices,internallyandexternally.ExplorethepotentialforestablishinganapprenticeshipprogrammeforICT
3) Integrated services, have ICT support to assist business improvement
• AfitforpurposeICTservicethatmeetstheneedsofourcustomers
• EnsuringservicesregularconsiderICTsolutions
• IntegrationsuccessisenhancedthroughICTinvolvement.
• AvailabilityofICTskillsandcapacitycanbeplannedmoreeffectively.
Establishamechanismforeffectiveengagementwithourcustomerstoidentifysupportneeds.ImprovemechanismsforregularupdatingICTresourceplansServiceplans/ProjectPlansidentifywhereandwhenITprofessionalinputisrequired.
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What difference this will make?
• Through“SharePoint”staffcanfindtherelevantinformation,farquickerandeasier,thereforereducingdowntimeinlocatinginformation.
• ImprovementsinthespeedandconnectivityofBroadband,coupledwithimprovedmanagementsystemswillsignificantlyreducethetravelneededtoaccessservicesandinformationandimprovedecisionmakinginatimelymanner.
• ManagingchangeswithinorganisationswillbeimprovedbyITservicesbecominginvolvedfarearlierintheprojectplanningphase,sothatadviceandguidancecanbegivenattheappropriatetime.
• ByPowys“growingitsown”ICTprofessionalsthroughaneffectiveapprenticeshipprogrammeitwillensurethereisappropriateskillsavailabletotakeforwardinitiatives.
• ByensuringthereisamodernICTinfrastructureitwillimprovePowys’abilitytoretainbusiness,attractfurtherbusinessandskilledstaff.
• IfthereisaCyber-attackonthesystemsinPowys,wewillbemoreresilienttocounteranyattack,resumeservicequicklyandrecoveranydatathatmayhavebeenaffected.
Note: An operational overview can be viewed in Appendix 1 providing greater detail
Improvementandinnovation
18 PB
AplannedfutureThePowysambitionforaplannedfuture:
Jointplanning,partnershipworkingandstakeholderengagementatlocal,regionalandnationallevelwillensurethatopportunitiesandambitionsoutlinedinkeystrategiesareprioritised,witheffectiveICTplanning.
Outcomes
We will do this by.....
Benefit
1) IT information systems across organisations/services become joined up
• Improvedgovernancewillaidabetterunderstanding,decisionmakingandengagementacrosstheorganisations.
• Sharinginformationinastreamlinedmannerwillbequickerandmoreeffective
• Reductionintechnicalrefreshcosts
• Reductionintherelianceofstandalonedepartmentalsystems
• Commonstandardsacrossbothorganisationscanbeadopted.
ImplementthePowysEnterpriseResourcePlanningandrationaliselegacysystems.HaveintegratedsystemsbydesignExplorewaysofsharingsystemsandprocessesacrossorganisations.ContinuetoimprovetheICTgovernanceframeworkandservicemanagementframeworkacrosstheHealthBoardandCouncil.
2) Reduced digital exclusion
• Greaternumberscanaccessdigitalservices.
• ExternalbodieshaveabetterunderstandingofplannedICTintenttosupportcustomers.
Ensurethatserviceplanscaterforcustomerswhoarecurrentlydigitallyexcluded.Strengthenlinkswithbusiness,educationandcommunityproviderstoimprovedigitalinclusion
3) Secure appropriate levels of investment to -maintain effective ICT systems and infrastructure -support new developments
• Improveplanningbyidentifyingneedsinaholisticway.
• Abetterunderstandingofneedsandpotentialcostswillimprovedecisionmaking.
• AnICTInvestmentplanwillensureorganisationsandpoliticianscanbalancefinanceagainstpriorities.
• ImproverelationshipsataNationallevelwillensurefinanceisappropriatelytargeted.
StrengtheningprojectmanagementproposalsacrosstheorganisationstoclearlyidentifyICTrequirements.StrengtheningtheprocessfordevelopingbusinesscasesforICTsolutions.DevelopandmonitoranICTfinancialinvestmentplanthatreportsholisticallyonbusinessasusualfinanceandnewdevelopmentsImprovelinkswithWelshGovernmentonthefinancialimplicationsofNationalICTprojects.HaveasustainableICTinfrastructureandsupport.ControlspendofICTwithinCouncilandHealthBoard.
4) There is a culture of ensuring ICT programmes are not viewed in isolation from wider service changes
• Greaternumberscanaccessdigitalservices.
• ExternalbodieshaveabetterunderstandingofplannedICTintenttosupportcustomers.
TrainingprogrammesforICTstaffincludeawiderunderstandingofculturalimpactsonservicedevelopmentsandjointworkingandcommissioning.RevisethecurrentICTbusinesscasetemplatetoincludebetterunderstandingofchangeprocessesProjectgovernancearrangementsarestrengthenedwithgreaterserviceownership
1a
1b
1c
1d
2a
2b
3a
3b
3c
3d
3e
3f
4a
4b
4c
19 PB
What difference this will make?
• Lastyearover3dozenITsystemsweredecommissionedanduserswereencouragedtoreviewtheirbusinessprocesses.Thiswillcontinueasithashighlightedthatitwillleadtoreducedcosts,moreeffectivebusinessprocesses,andreleaseICTstafftoworkonothersystems..
• Effectivegovernancearrangementswillleadtogreatersharingofinformationandunderstandingofservicepressuresandprocessesthatcurrentlyexistthatneedtransforming.
• Improvingchangeprocessesforallstaffwillallowforimprovedunderstandingofneeds,pressurepointsandoverallprojectplanning
• Changestothewayinwhichfinanceisbidforandmonitoredwillimprovekeydecisionmakersunderstandingoftheholisticrequirementsandcompetingprioritiesforfunding
• WCCISisanexampleofajoinedupsystemwherebyhealthandsocialcarestaffcanaccessrecordsacrossbothserviceswhichwillimprovedecisionmakingandsupporttocustomers.
Note: An operational overview can be viewed in Appendix 1 providing greater detail
Aplannedfuture
20 PB
Powys Joint ICT StrategyGovernance
Effectivegovernanceisfundamentaltothesuccessofanystrategy.Itisimportantthatthestrategyiscorrectlyimplementedandmonitoredsothatthegovernanceprocessenableshighqualitydecisionstobemadeattherighttime.Thisstrategyneedstobeviewedasaroadmapforsuccess,andlikeallroadmaps,sometimesthereareunforeseenroutes,obstacles,andopportunities(particularlyinthetechnologicalword)thatwarrantdifferentroutesanddifferentapproaches.
WhilstbothHealthBoardandtheCouncilneedtobeaccountableforthesuccessofthisstrategy,thegovernanceadministrationclearlylaywithintheICTDepartment.ThegovernanceforICTmustimproveandactasagatewayforinvestmentdecisions,ICTstandards;andensuredifferentinformationtechnologysystemsandsoftwareapplicationscommunicate,exchangedata,andusetheinformationthathasbeenexchanged(interoperability)
Newgovernancearrangementsneedtobeagreedtoensure:• Efficiency-throughapplyinginteroperability,standardsandgoodinvestmentdecisions
resourcescanbedeployedinthemostcosteffectivemanner.• Security-ensuringproductsaresecureinanenvironmentofincreasingCyberthreats.• Sustainability-ensuringweareprocuringsystemsthataresustainableintermsofsupportand
3rdpartyviability
Itisourintentionthatanyoneaffectedbythisstrategywillbegiventheopportunitytoparticipateinthegovernanceprocess.Thiswillhappeninanumberofways
• AformalBoardwillbeestablishedtomonitortheprogressofthestrategyindetail• BiAnnualprogressreportswillbeprovidedtotheCouncilandPTHB• Quarterlybriefingnoteswillbeprovidedontheprogressofeachofthekeypriorityareas.• TheICTdivisionwillintroduceregularfeedbacksessionsineachoftheprojectstheyare
undertakenandthelearningfedbackintotheprocess.
Whilstthereiscollectiveresponsibilityfortheachievementofthisstrategy,thereisalsoaneedtodesignatespecificresponsibilityforitsmonitoring.ThiswillbeundertakenbytheICTDepartmentandspecificallytheICTStrategyandGovernanceManager.Thepostholderwillberesponsibleforcontinuallyhorizonscanningforintelligencethatwillhelpimplement,monitorandupdatethestrategy.
Conclusion
TheStrategysetsoutthevisiontoenablePowystoadoptatrulyDigitalFirstapproach.TheneedsoftheIndividualisparamountinalltheproposeddevelopmentsandreflecttheanalysiswehaveundertakenofservicechallenges,andopportunities,aswellasnationaldirectioninanumberofpolicyareas.Someoftheprioritiesbuildonworkstartedduringtheexistingplanandwillthereforeprogressthroughoutthisstrategy,whilstothersarenewandreflectiveofemergingopportunitiesandimprovementsneeded.
Atitscore,ICTisakeyenablertostrategicchangeaswellasakeycomponentofcurrentoperationaldeliveryofservices.Weneedtocontinuallyreviewthisstrategyandwouldwelcomeregularinputfromstaffandcitizensonareasforimprovement.ForanycommentspleaseemailEllenSullivan-ICTStrategyandGovernanceManageratellen.sullivan@powys.gov.uk
21 PB
APPENDICES
22 PB
Operationaloverviewofkeypriorityarea:InformationForYou Appendix1
ThetablebelowgiveskeyoperationdetailfortheambitionofInformationforYou:
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1a3a3c
Health on Line • Implementedandrolled
out
• Nationallyfunded-nolocalfundingrequiredforimplementation
• Investigatetheroll-outoffurtherHealthonlinefunctions.
Potentialfundinggapinifadditionalfunctions/servicesarerequired(Costofthiswillbepartofinvestigatoryworkfor18/19)
Futuredirectionofworkistobedetermined
1a3a3c
Choose Pharmacy• ChoosePharmacy
(Nationalsolutions)• Implementedandrolled
out
• Nationallyfunded-nolocalfundingrequiredforimplementation
• InvestigatethepotentialforPharmaciestouseadditionalservicesaspartofChoosePharmacy.
Potentialfundinggapinifadditionalfunctions/servicesarerequired(Costofthiswillbepartofinvestigatoryworkfor18/19)
Futuredirectionofworkistobedetermined
1c2b3b
Wi-Fi Coverage• • Wi-FiBlanketcoverage
forallmainCouncilsites
• 350KsecuredtocompleteBlanketWi-Fi(whichincludesswitchreplacementupgradesandotherhardwarereplacements)FundedbuyPCC
Futuredirectionofworkistobedetermined
23 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1c2b3b
• • CommissionandIm-plementICTinfrastructureforintroductionofWi-Fiincommunityhospitals/surgery’stosupporttherolloutofWCCIS.
• 55kfundingsecuredviaPTHBCapitalWCCISfunding
• ContinueRolloutofoutstandingWi-Fiareas(linkedtoWCCIS)
• ExplorecoverageforotherHealthsites
Residuespendfrom55kfunding17/18securedviaPTHBCapitalWCCISfunding
Futuredirectionofworkistobedetermined
1a1b1d3a3c
• TelehealthProgramme,thebelowprojectsneedevaluating/progressingandrollingout.
• Florence• Investinyourhealth• Telehealthcarts• Mentalhealth-CBTonline
• Thisneedstobeprogressedbytheserviceareas,withITsupporting.Theamountoffundingrequiredisdependentontheprogressanddevelopmentoftheprojectsoitishardtoestimateacost
TelehealthProgramme,thebelowprojectsneedevaluating/progressingandrollingout.• Florence• Investinyourhealth• Telehealthcarts• Mentalhealth-CBT
online
Thisneedstobeprogressedbytheserviceareas,withITsupporting.Theamountoffundingrequiredisdependentontheprogressanddevelopmentoftheprojectsoitishardtoestimateacost
ExplorerequirementstoImplementfuture‘informationforyou’Nationalproducts.
3d • DevelopPowysCouncilpoliciesandprocedurestosupporttheindividual’srightsunderthegeneraldataprotectionregulation.(GDPR)
• 57kfundingsecuredbyPCCtoprovidedirectsupport
• Exploreandbuildaplatformtoaccessinformationef-ficientlyandeffec-tivelytosupporttheindividual’srightsunderthegen-eraldataprotectionregulation
PCCFundingtobesecured
3d • UndertakinginformationassetauditinserviceareastodevelopdetailedGDPRactionplans
• PCCInternalresourcecost
24 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
3d • DevelopPowysSchoolpoliciesandprocedurestosupporttheindividual’srightsunderthegeneraldata
• 100kfundingtobesecuredfromschoolstoprovidedirectsupport
• Exploreandbuildaplatformtoaccessinformationefficientlyandeffectivelytosupporttheindividual’srightsunderthe
PCCFundingtobesecured
2a • EstablishaplanwithRegenerationforpriorityrolloutofdigitalenabledbuildings.
PCCInternalresourcecost-workwillbecompletedinpartnershipwithRegeneration.
Futuredirectionofworkistobedeter-mined
3d • Reviewcurrentus-age,undertakegapanalysisofICTsup-porttoschools
PCCInternalresourcecost-Followinggapanalysisfundingmayberequired.
Futuredirectionofworkistobedeter-mined
1a1d3c
Web Project • Supportforcustomer-
servicetransformation
• 2xdevelopersinternalresource
• Continuerollout PCC2xdevelopers-41kx2=82k
Futuredirectionofworkistobedetermined
1a3c
HTR Digital Transformation• DevelopmentofHTR
DigitaltransformationPlan.
• PCC-internalresource • SupportHTRDigitalTransformation
PCC-Costunknownandnotsecured-TBC
25 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1a1b1c1f
SharePoint Project• Teamsitescreatedand
rolledoutacrossPCC
• £165kfundedfromPCCCapitalfunding
• SharePointProject• Reviewsuccessof
rolloutanddefinenewfunctionality.
100kfundedfromPCCCapitalfunding
SharePointProjectReviewsuccessandexplorefurtherdevelopment.
1a1c1e4c
WCCIS• Continuerolloutto
PTHBandimprovedfunctionalityforSocialCare
• PCC/PTHB-£1,200.00 • WCCIS• Continuerolloutto
PTHBandimprovedfunctionality.
• EvaluatesuccessandbenefitsofWCCIS.
PCC/PTHB-£1,100.00 WCCISContinuetoevaluateandimprove.
1a4c
• PTHBMobilereplacement• ReplaceallBlackberry
phoneswithSmartphones
• PTHB30Kfundingsecured
CombinedMobilephoneprojectExploreoptionofmovingMDMtoEMSaspartof0365migration.
PTHBfundingtobesecured
Futuredirectionofworkistobedetermined
1d • ITDisaster/Businesscontinuity
• ReviewandupdatePCCICTDisaster/BusinessContinuityplan
• PCCInternalresourcecost ITBusinesscontinuityReviewandupdatePTHBICTbusinessContinuityplan
PCCInternalresourcecost
Futuredirectionofworkistobedetermined
SupportingProfessionals
Thetablebelowgiveskeyoperationdetailfortheambitionofsupportingtheprofessional:
26 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1a4c
Voip• VoipProject-PCC-
Implementationandrollout.
• DevelopbusinesscaseandsecurefundingforrolloutofVOIP-TelephonysystemacrossPTHB,includingthereplacementoftheAvayasystem
• VoipPCCimplementationfullyfundedbyPCC-£150k
• Implementandroll-outVoip-TelephonysystemacrossPTHB
Approx.£500Krequired-FundingtobesecuredfromPTHB
Futuredirectionofworkistobedetermined
2a ICT Staff Training• UpdateTrainingneeds
analysisanddevelopICTstafftrainingplan
• PCC/PTHBfundingsecured20k
ICT Staff Training• Reviewand
continuetoimplementICTstafftrainingplan
PCC/PTHBfundingsecured20k
Futuredirectionofworkistobedetermined
1c2b2c4a4b
Metrics• Introduceametrics
systemforanalysingincidentreporting
• PCCInternalresourcecost MetricsEmbedperformancemanagementacrossITTeams
PCCInternalresourcecost
Futuredirectionofworkistobedetermined
1a3a3b
Schools Transformation Project• LIDW• MigrationofSchools
emailtoO365
• CostofHWBunknownuntilgapanalysiscompleted
• Reviewcurrentusage,undertakegapanalysis,ofSchoolsupport
CostofHWBunknownuntilgapanalysiscom-pleted
Futuredirectionofworkistobedetermined
27 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1c4c
Develop Service Management Board
• PCC/PTHBInternalresourcecost
• Developacustomerengagementplan.
• Developadigitalfirstpromotionalplan
• PromotecustomerengagementthroughICTgovernance
PCC/PTHBInternalresourcecost
Futuredirectionofworkistobedetermined
1a • WelshLanguage• PilotWelshtranslationof
Trent&implement
• PCC£4,500kfullyfunded
1b1f4c
• FinanceSystem• Re-procurementof
Financesystem
• PCC£300Ksecured ImplementationofnewFinancesystem
Futurefunding/coststobesecured.
1b4c
Re-procurement of housing system• DevelopmentofHousing
specification
• PCCInternalresourcecost Re-procurement of housing system• Implementationof
newsystem
PCCCoststbc,fundingnotsecured.
1b1f4c
Planning and Building Control• IDOX-Re-procurementof
system
• PCCinternalresourcecost Planning and Building Control• Implementationof
newsystem.
PCCCosts/fundingtbc
28 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1b4c
HTR Digital TransformationDevelopmentofHTRDigitaltransformationPlan.
• PCC-internalresource • SupportHTRDigitalTransformation
PCC-Costunknownandnotsecured-TBC
Futuredirectionofworkistobedetermined
1b4c
HTR Digital Transformation• DevelopmentofHTR
DigitaltransformationPlan.
• PCC-internalresource • SupportHTRDigitalTransformation
PCC-Costunknownandnotsecured-TBC
Futuredirectionofworkistobedetermined
1e Welsh Image Archive SystemImplementifNationallyavailable
£28kPTHHfundingtobesecured
Futuredirectionofworkistobedetermined
1b1c1e
Welsh Clinical Communication Gateway• Furtherengagement/
supportwiththeremainingPracticestoencouragetake-up
• PCC/PTHBInternalresourcecost
Welsh Clinical Communication Gateway• Continuewith
engagement/support,aimtoachieve100%take-upinGeneralPracticesacrossPowys
PCC/PTHBInternalresourcecost
1b4c
WCP Test Requesting• Implementif
availableinPowys
£18KPTHBFundingtobesecured.
Futuredirectionofworkistobedetermined
29 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1a1b4c
Welsh Patient Referral ServiceImplementifavailableinPowys.19/12-£18kPTHB-Fundingtobesecured
1b1e4c
Welsh Care Records ServiceCompleterollout19/20-£18KPTHB-Fundingtobesecured.
1b4c
Children and Young Persons Integrated System (CYPrIS)ImplementationofCYPrIS.
• £10KPTHBfundingtobesecured.
1e GP “Next Generation” Systems • Re-procurementof
system.
• NWIStoprojectmanage.Nolocalresourcerequired.
GP “Next Generation” Systems• Completerolloutto
Practiceswhoopttochangetheirclinicalsystem.
NWIStoprojectman-agetheinstallations.Nolocalresourcerequired.
1a1b1c
Welsh Clinical Portal (WCP)• • MTeD–rollout• • WGPR–rollout
• 17/18/19-£83KPTHB,fundingsecured.
Welsh Clinical Portal (WCP)• MTeD–Complete
rollout• WGPR–Complete
rollout
17/18/19-£83KPTHB,fundingsecured.
Futuredirectionofworkistobedetermined
30 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1e4c
• WRRS–rollout • WRRS–Completerollout
1b1c1e4c
Cross Border• eReferrals–complete
implementation• eDischarges–initiated
• Seetotalcostsin18/19 Cross Border• eDischarges
–Completeimplementation
17/18/19Pooledfund-SaTH-Noadditionalcosts.£41kcarriedforward(unlessworkiscompletedin17/18)secured
WVT-Nofundingrequired
RJAH-Noadditionalcosts.£41kcarriedforward(unlessworkiscompletedin17/18)
ProjectManagersupport-0.5WTE(£24k)secured
Futuredirectionofworkistobedetermined
TBC NIIASCompleteimplementation
• PCCInternalresourcecost
TBC ICNet• Completeimplementation
• PTHB-30K-fundingsecured
• Hardware£25k(Quality&Safetyteamfundedthrough)
31 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1a1b4c
GP2GPCompleteImplementation
• ManagedbyNWISNolocalcosts.
1b4c
GP Test Requesting• Resultsreporting–Aimto
completeimplementation
• ResultsReportingisfundedalready,includedinWCPcostsabove
GP Test Requesting• Testrequesting–
Aimtocompleteimplementation
20kPTHB-Fundingtobesecured.
32 PB
Improvementandinnovation
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1a2a
Wi-Fi • Wi-FiBlanketcoveragefor
allmainCouncilsites
• 17/18,18/19350KsecuredtocompleteBlanketWi-Fi(whichincludesswitchreplacementupgradesandotherhardwarereplacements)
Futuredirectionofworkistobedetermined
1a2a
• CommissionandImplementICTinfrastructureforintroductionofWi-Fiincommunityhospitals/surgery’stosupporttherolloutofWCCIS.
• 55kfundingsecuredviaPTHBCapitalWCCISfunding
• ContinueRolloutofoutstandingWi-Fiareas(linkedtoWCCIS)
• ExplorecoverageforotherHealthsites
Residuespendfrom55kfunding17/18securedviaPTHBCapitalWCCISfunding
Futuredirectionofworkistobedetermined
1b1d1f
• PTHBDataCentreMigrationtothecloud
PTHB£60k(oneoffcost)£40k(annualcostsforhostingandPSBA)-Nofundingsecured
PCCDataCentreMigrationtothecloud19/20-PCC£60k(oneoffcost)£40k(annualcostsforhostingandPSBA)Nofundingsecured
1b1d
IT Disaster/Business continuity• ReviewandupdatePCC
ICTDisaster/BusinessContinuityplan
• PCCInternalresourcecost IT Business continuityReview and update PTHBICTbusinessContinuityplan
PCCInternalresourcecost
Futuredirectionofworkistobedetermined
ThetablebelowgiveskeyoperationdetailfortheambitionofImprovementandInnovation:
33 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1e Replacement of Core Switch • PCCCapital-£150kfundingsecured.
1b1d
Cyber security• PCC/PTHBCybersecurity
strategyandActionplandeveloped
• PCCInternalresourcecost • ImplementCybersecurityactionplan
PCC-100k-fundingsecuredPTHB-100k-fundingtobesecured.
Futuredirectionofworkistobedetermined
1c Voip roll-out• VoipProject-PCC-
Implementationandrollout.
• DevelopbusinesscaseandsecurefundingforrolloutofVOIP-TelephonysystemacrossPTHB,includingthereplacementoftheAvayasystem
• VoipPCCimplementationfullyfundedbyPCC-£150k
• Implementandroll-outVoip-TelephonysystemacrossPTHB
Approx.£500Krequired-FundingtobesecuredfromPTHB
Futuredirectionofworkistobedetermined
1a Email project- PCCOffice365
• PCC-£120Kfundingsecured.
Emailproject-PTHBOffice365
PTHB-nofundingsecured.
1c1g
SharePointProjectTeamsitescreatedandrolledoutacrossPCC
• £165kfundedfromPCCCapitalfunding
SharePointProjectReviewsuccessofrolloutanddefinenewfunctionality.
100kfundingsecuredfromPCCCapital
SharePoint ProjectReviewsuccessandexplorefurtherdevelopment.
34 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1g • Review/updateActiveDirectoryandgrouppolicyPCC/PTHB
PCC/PTHB-Costtobeconfirmed/fundingtobesecured.
1a1b1d1e1f2a
Modernisation of Infrastructure• Rolling5yearprogramme
Serverreplacements,switchreplacementetc
• PCC-£474k-fundingsecured.
• PTHB-£117k-fundingtobesecured.
ModernisationofInfrastructureRolling5yearprogrammeServerreplacements,switchreplacementetc
PCC-£362K-bidsubmitted.
PTHB-£134-bidsubmitted
PCC£75Krequiredforimplementationoftheabove-fundingtobesecured.
ModernisationofInfrastructureRolling5yearprogrammeServerreplacements,switchreplacementetcPCC-£12k-bidsubmitted.PTHB-£112K-bidsubmitted
3a3c3b
Develop Service Management Board
• PCC/PTHBInternalresourcecost
• Developacustomerengagementplan.
• Developadigitalfirstpromotionalplan
• PromotecustomerengagementthroughICTgovernance
PCC/PTHBInternalresourcecost
Futuredirectionofworkistobedetermined
2c ICTApprenticeshipProgrammefullyscopedandimplemented
PCCInternalresourcecosttoscope.PCCcosttoimplementtbc
Futuredirectionofworkistobedetermined
2b • stablishaplanwithRegenerationforpriorityrolloutofdigitalenabledbuildings.
PCCInternalresourcecost-workwillbecompletedinpartnershipwithRegeneration.
Futuredirectionofworkistobedetermined
35 PB
Aplannedfuture
ThetablebelowgiveskeyoperationdetailfortheambitionofAPlannedFuture:
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
1a1b1c3e
System rationalisationContinuetorationaliseITsystems
• PCC-Internalresourcecost System rationalisationContinuetorationaliseITsystems
PCC-Capitalresourcecost
System rationalisationContinuetorationaliseITsystemsPCC-resourcecost
1d3a3b3f4b4c
GovernanceCompleteareviewoftheICTGovernancearrangements
PCC/PTHB-Internalresourcecost
Futuredirectionofworkistobedetermined
1d3a3c3d3f
Planning processes/engagementDevelopServiceManagementBoard
• PCC/PTHBInternalresourcecost
Planning processes/engagementCompleteareviewofbusinessandplanningprocessforICTandimplementrecommendations
PCC/PTHB-Internalresourcecost
Futuredirectionofworkistobedetermined
4a ICT Staff TrainingUpdateTrainingneedsanalysisanddevelopICTstafftrainingplan
• PCC/PTHBfundingsecured20k
ICT Staff TrainingReviewandcontinuetoimplementICTstafftrainingplan
PCC/PTHBfundingsecured20k
Futuredirectionofworkistobedetermined
36 PB
Links to Outcome
& Objectives
2017/2018 Activity 17/18 Investment(funding stream) 2018/2019 Activity 18/19 Investment
(funding stream)2019/20/21
Activity/funding
2a2b
Digital inclusionCommissionworktodevelopagreaterunderstandofthecommunitysupportnetworktoaiddigitalinclusionanddevelopplantomeetneeds
18/19-PCC/PTHB50k-Fundingtobesecured.
1c DirectAccess 18/19-PCC-Internalresourcecost
37 PB
Appendix 2CONTRIBUTION TO LOCAL STRATEGIES
PleaseseebelowalistofoutcomesfromarangeoflocalstrategiesthatwewillaimtocontributetothroughourworkdetailedwithinthisJointICTstrategy.
PSB wellbeing plan
Objective 1•Peoplehaveagreatwork/lifebalanceusingthedigitaltechnologiesonofferinPowystoworkmoreflexiblyandbeconnectedworldwide.
Objective 2• Residentsadopthealthylivinghabitsandtakeresponsibilityfortheirownhealthandwell-being• Digitaltechnologieshelppeopletoconnectwithfriendsandlovedones,accessinformationandadvice,stayhealthyandfeelsafeintheirownhomes
andcommunities• Advancesindigitaltechnologiesenableshealthyliving,makingPowysagreatplacetolive• Healthandcareinitiativeshavereducedillhealthandallowpeopletore-connectandcontributeintheircommunities
Objective 4• Communityhubsexistacrossthecountyofferingresidentsamixofservicesallunderoneroofreducingtheneedforpeopletotraveltoseveralplaces.
IMTP- Summary Digital Health care Plan
• Servicesandstaffaresupportedwithamodernandefficientinfrastructure• Improvedcoordinationofinformation,referralsandpatientrecords• Careclosertohomesupportedbyeffectiveandinnovativetechnology
Vison 2025
• Agreatersupplyandmixofsuitableworkspacetosupportemployment• Powysisestablishedasaninnovationbaseforlearning,skillsandresearch• Technologyenablespeopletoself-careandremainindependent• Morejobopportunitiesandapprenticeshipsforyoungpeople• Youngpeople,adultsandfamiliesareabletocreatethefoundationsofgoodhealththroughouttheirlife• Significantinvestmentinintegratedhealthandcarefacilitiesandinfrastructures
38 PB
Appendix 2CONTRIBUTION TO LOCAL STRATEGIES
• HealthandCareteamsworkseamlesslywithpeople,gettingthingsrightfirsttime• Youngpeople,adultsandfamilieshaveafullyintegratedexperienceofhealthandcare• Accessibleandequitableservicesfitaroundpeople’sbusylives• Highqualityteachingandlearningenvironmentsembracenewtechnologyforthepopulation• Pupilshaveaccesstoremote/alternativelearningopportunities• Communitieshaveanactiveroleinthedesignanddeliveryoftheservicestheyneed
Appendix 3Impact assessment- TBC
Cyngor Sir Powys County Council Impact Assessment (IA) The integrated approach to support effective decision making
PCC: Impact Assessment Toolkit (Oct 2017) 1
ServiceArea ICT HeadofService AndrewDurant StrategicDirector MarkEvans PortfolioHolder CllrJamesEvansProposal JointICTStrategyOutlineSummary/DescriptionofProposalThisistheimpactassessmentoftheJointICTStrategy.TheICTJointStrategyisarefreshofthe2016-18jointstrategybetweenPowysCountyCouncil(PCC)andPowysTeachingHealthBoard(PTHB)anddetailstheICTroadmapforthenextthreeyears.
1.Profileofsavingsdelivery(ifapplicable)
2018-19 2019-20 2020-21 2021-22 2022-23 TOTAL£n/a £n/a £n/a £n/a £n/a £n/a
2.Consultationrequirements
ConsultationRequirement Consultationdeadline Feedbackconsidered
Staffconsultationrequired 13/12/17 Yes
3.VersionControl(servicesshouldconsidertheimpactassessmentearlyinthedevelopmentprocessandcontinuallyevaluate)
Version Author JobTitle Date1 EllenSullivan ICTStrategyandGovernanceManager 11/01/182 EllenSullivan ICTStrategyandGovernanceManager 29/01/18
This Impact Assessment (IA) toolkit, incorporating Welsh Language, Equalities, Well-being of Future Generations Act, Sustainable Development Principles, Communication andEngagement, Safeguarding, Corporate Parenting, Community Cohesion and Risk Management, supporting effective decision making and ensuring compliance with respectivelegislation.Pleasereadtheaccompanyingguidancebeforecompletingtheform.Draftversionsoftheassessmentshouldbewatermarkedas“Draft”andretainedforcompleteness.However,onlythefinalversionwillbemadepubliclyavailable.Draftversionsmaybeprovidedtoregulatorsifappropriate.InlinewithCouncilpolicyIAsshouldberetainedfor7years.
Cyngor Sir Powys County Council Impact Assessment (IA) The integrated approach to support effective decision making
PCC: Impact Assessment Toolkit (Oct 2017) 2
4.ImpactonOtherServiceAreas
Doestheproposalhavepotentialtoimpactonanotherservicearea?(IncludingimplicationforHealth&SafetyandCorporateParenting)PLEASEENSUREYOUINFORM/ENGAGEANYAFFECTEDSERVICEAREASATTHEEARLIESTOPPORTUNITY
Thestrategywillnotimpactnegativelyonservicesareas.Throughtheworkdetailedwithinthestrategyserviceswillbeimpactedpositivelythroughimprovedinfrastructure,customersatisfactionandimprovedICTsupport.
ServiceAreainformed: ContactOfficerliaisedwith: Mitigation
5.Howdoesyourproposalimpactonthecouncil’sstrategicvision?
CouncilPriority Howdoestheproposalimpactonthispriority?
IMPACTPleaseselect
fromdropdownbox
below
Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
IMPACTAFTER
MITIGATIONPleaseselect
fromdropdownbox
below
TheEconomyWewilldevelopavibranteconomy
• Agreatersupplyandmixofsuitableworkspacetosupportemployment
• Powysisestablishedasaninnovationbaseforlearning,skillsandresearch
• Morejobopportunitiesandapprenticeshipsforyoungpeople
Good Chooseanitem.
Cyngor Sir Powys County Council Impact Assessment (IA) The integrated approach to support effective decision making
PCC: Impact Assessment Toolkit (Oct 2017) 3
CouncilPriority Howdoestheproposalimpactonthispriority?
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Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
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HealthandCareWewillleadthewayineffective,integratedruralhealthandcare
• Technologyenablespeopletoself-careandremainindependent
• Youngpeople,adultsandfamiliesareabletocreatethefoundationsofgoodhealththroughouttheirlife
• Significantinvestmentinintegratedhealthandcarefacilitiesandinfrastructures
• HealthandCareteamsworkseamlesslywithpeople,gettingthingsrightfirsttime
• Youngpeople,adultsandfamilieshaveafullyintegratedexperienceofhealthandcare
• Accessibleandequitableservicesfitaroundpeople’sbusylives
VeryGood Chooseanitem.
LearningandskillsWewillstrengthenlearningandskills
• HighqualityteachingandlearningenvironmentsembracenewLearningtechnologyforthepopulation
• Pupilshaveaccesstoremote/alternativelearningopportunities
Good Chooseanitem.
ResidentsandCommunitiesWewillsupportourresidentsandcommunities
• Communitieshaveanactiveroleinthedesignanddeliveryoftheservicestheyneed Good Choosean
item.
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SourceofOutlineEvidencetosupportjudgements
TheJointICTStrategyhasFourkeyPriorityareas.Theseareashaveatotalof13outcomeswhichinternhasanumberofobjectivesdetailinghowweproposetomeetoutoutcomes.Theseoutcomesandobjectiveshavebeencrossreferencedwiththe4councilprioritieslistedaboveandhavebeendeterminedthroughaplanningprocessincludingdesktopresearch,planningworkshopsandconsultation.
6.HowdoesyourproposalimpactontheWelshGovernment’swell-beinggoals?
Well-beingGoal Howdoesproposalcontributetothisgoal?
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Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
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AprosperousWales:Aninnovative,productiveandlowcarbonsocietywhichrecognisesthelimitsoftheglobalenvironmentandthereforeusesresourcesefficientlyandproportionately(includingactingonclimatechange);andwhichdevelopsaskilledandwell-educatedpopulationinaneconomywhichgenerateswealthandprovidesemploymentopportunities,allowingpeopletotakeadvantageofthewealthgeneratedthroughsecuringdecentwork.
Byaimingtoachievethefollowingoutcomes:
• Digitallyenabledbuildingthatincrease,employment/business/Socialopportunities
• NewtechnologysupportsthedeliveryofHighqualityteachingandlearningenvironments
• Powysisestablishedasaninnovationbase
forlearning,skillsandresearchThrough……
• Ensuringschoolsmaximisecapabilitiesavailablethroughthenationaldigitallearningsystems
• Contributingtothecreationofdigitallyenabledbuildings
• Continuingtoreviewanddevelopappropriateplansforupskillingsupportstaff.
• Strengtheninglinkswitheconomicdevelop
Good Chooseanitem.
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Well-beingGoal Howdoesproposalcontributetothisgoal?
IMPACTPleaseselect
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Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
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belowservices,internallyandexternally.
• ExploringthepotentialforestablishinganapprenticeshipprogrammeforICT.
• DevelopingTrainingprogrammesforICTstaffincludeawiderunderstandingofculturalimpactsonservicedevelopmentsandjointworkingandcommissioning.
AresilientWales:Anationwhichmaintainsandenhancesabiodiversenaturalenvironmentwithhealthyfunctioningecosystemsthatsupportsocial,economicandecologicalresilienceandthecapacitytoadapttochange(forexampleclimatechange).
proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
AhealthierWales:Asocietyinwhichpeople’sphysicalandmentalwell-beingismaximisedandinwhichchoicesandbehavioursthatbenefitfuturehealthareunderstood.
Byaimingtoachievethefollowingoutcomes:
• Peopleusetechnologytosupportindependenceandpromotewell-being
• CitizenshaveaccesstodigitaltechnologytopromoteWellBeing.
Through……
• Improvingdigitalaccessforpublicself-serviceandtelehealthtechnology.
• Continuingtodevelopdigitalapps,wearabledevicesandonlineresources
• Usinginformationandelectronicrecordsto
Good Chooseanitem.
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PCC: Impact Assessment Toolkit (Oct 2017) 6
Well-beingGoal Howdoesproposalcontributetothisgoal?
IMPACTPleaseselect
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Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
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MITIGATIONPleaseselect
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belowcollaboratefullywithcitizens.
• Establishingamechanismforeffectiveengagementwithourcustomerstoidentifysupportneeds.
AWalesofcohesivecommunities:Attractive,viable,safeandwell-connectedCommunities.
Byaimingtoachievethefollowingoutcomes:
• Digitallyenabledbuildingthatincrease,
employment/business/Socialopportunities
• Powysisestablishedasaninnovationbaseforlearning,skillsandresearch
• Reduceddigitalexclusion
Through…..
• Contributingtothecreationofdigitallyenabledbuildings
• Strengtheninglinkswitheconomicdevelopservices,internallyandexternally.
• Ensuringthatserviceplanscaterforcustomerswhoarecurrentlydigitallyexcluded.
Good Chooseanitem.
AgloballyresponsibleWales:Anationwhich,whendoinganythingtoimprovetheeconomic,social,environmentalandculturalwell-beingofWales,takesaccount
proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
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PCC: Impact Assessment Toolkit (Oct 2017) 7
Well-beingGoal Howdoesproposalcontributetothisgoal?
IMPACTPleaseselect
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Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
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belowofwhetherdoingsuchathingmaymakeapositivecontributiontoglobalwell-being.AWalesofvibrantcultureandthrivingWelshlanguage:Asocietythatpromotesandprotectsculture,heritageandtheWelshlanguage,andwhichencouragespeopletoparticipateinthearts,andsportsandrecreation.
OpportunitiesforpersonstousetheWelshlanguage,andtreatingtheWelshlanguagenolessfavourablethantheEnglishlanguage
KeyprincipleintheICTStrategyis…
• FuturechangestoICTsystemswillbebi-lingualbydesign.
Good Chooseanitem.
OpportunitiestopromotetheWelshlanguage
KeyprincipleintheICTStrategyis…
• FuturechangestoICTsystemswillbebi-lingualbydesign.
Good Chooseanitem.
WelshLanguageimpactonstaff
KeyprincipleintheICTStrategyis…
• FuturechangestoICTsystemswillbebi-lingualbydesign.
Good Chooseanitem.
Peopleareencouragedtodosport,artandrecreation. proposalneitherunderminesorcontributestothisaspect Neutral Choosean
item.AmoreequalWales:Asocietythatenablespeopletofulfiltheirpotentialnomatterwhattheirbackgroundorcircumstances(includingtheirsocioeconomicbackgroundandcircumstances).
Age proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
Disability proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
Genderreassignment proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
Marriageorcivilpartnership proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
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Race proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
Religionorbelief proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
Sex proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
SexualOrientation proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
PregnancyandMaternity proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
SourceofOutlineEvidencetosupportjudgements
TheJointICTStrategyhasFourkeyPriorityareas.Theseareashaveatotalof13outcomeswhichinternhasanumberofobjectivesdetailinghowweproposetomeetoutoutcomes.TheseoutcomesandobjectiveshavebeencrossreferencedagainsttheaboveWell-beinggoalsandhavebeendeterminedthroughaplanningprocessincludingdesktopresearch,
planningworkshopsandconsultation.
7.Howdoesyourproposalimpactonthecouncil’sotherkeyguidingprinciples?
Principle Howdoestheproposalimpactonthisprinciple?
IMPACTPleaseselect
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Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
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belowSustainableDevelopmentPrinciple(5waysofworking)LongTerm:Lookingtothelongtermsothatwedonotcompromisetheabilityoffuturegenerationstomeettheirownneeds.
TheICTJointStrategyaimstosupportthedigitalneedsoffuturegenerations.
Good Chooseanitem.
Collaboration:Workingwithothersinacollaborativewaytofindsharedsustainablesolutions.
TheJointICTStrategyisacollaborativeapproachbetweenPowysCountyCouncilandPowysTeachingHealthBoard.Throughthejointpartnershipwehavecreatedopportunitiestodeliverimprovedoutcomes.Deliveryoftheoutcomeswithinthestrategyaresharedencouragingallpartnerstoplayanactiveroleinachievingpositiveoutcomes.
Good Chooseanitem.
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Principle Howdoestheproposalimpactonthisprinciple?
IMPACTPleaseselect
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Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
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Involvement(includingCommunicationandEngagement):Involvingadiversityofthepopulationinthedecisionsthataffectthem.
StaffacrossPowysCouncilandPowysTeachingHealthBoardhavebeenengagedandcommunicatedwithregardstotherevisedICTStrategy.AstaffconsultationhastakenplaceandfeedbackhasbeenincorporatedintotheStrategy.
Good Chooseanitem.
Prevention:Understandingtherootcausesofissuestopreventthemfromoccurring.
Thereisagoodunderstandingofthe‘need’andthe‘rootcauses’ofissues.Thisisdetailedwithinthestrategyvia‘digitalinclusioninPowys’,the‘widerbusinessenvironment’andanumberofobjectivesreflectingtheneedtohaveafit,robustandsafeinfrastructurewithappropriatelevelsofinvestment
Good Chooseanitem.
Integration:Takinganintegratedapproachsothatpublicbodieslookatallthewell-beinggoalsindecidingontheirwell-beingobjectives.
Aswithcollaboration,integrationisseenaskeyindeliveringtheoutcomeswithinthestrategy.PowysICTprovideanintegratedservicebetweenPowysCouncilandPowysHealth.Theoutcomes/objectiveswithinthestrategymeetthisprinciplebyensuringthatweworkinpartnershipwitharangeofserviceareas,ensuringthatweconsideringandwherepossiblecontributingtocommongoals
Good Chooseanitem.
PreventingPoverty:Prevention,includinghelpingpeopleintoworkandmitigatingtheimpactofpoverty.
proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
UnpaidCarers:Ensuringthatunpaidcarersviewsaresoughtandtakenintoaccount
proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
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Principle Howdoestheproposalimpactonthisprinciple?
IMPACTPleaseselect
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Whatwillbedonetobettercontributetopositiveormitigateanynegativeimpacts?
IMPACTAFTER
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belowSafeguarding:Preventingandrespondingtoabuseandneglectofchildren,youngpeopleandadultswithhealthandsocialcareneedswhocan’tprotectthemselves.
proposalneitherunderminesorcontributestothisaspect Neutral Chooseanitem.
ImpactonPowysCountyCouncilWorkforce
Thestrategyaimstoenableadigitalworkforcewhereapplicable.
VeryGood Chooseanitem.
SourceofOutlineEvidencetosupportjudgements
TheJointICTStrategyhasFourkeyPriorityareas.Theseareashaveatotalof13outcomeswhichinternhasanumberofobjectivesdetailinghowweproposetomeetoutoutcomes.TheseoutcomesandobjectiveshavebeencrossreferencedagainsttheaboveWell-beinggoalsandhavebeendeterminedthroughaplanningprocessincludingdesktopresearch,
planningworkshopsandconsultation.
8.Achievabilityofproposal?
ImpactonService/Council Risktodeliveryoftheproposal InherentRisk
Low Medium Low
Mitigation
n/a
9.Whataretheriskstoservicedeliveryorthecouncilfollowingimplementationofthisproposal?
RiskIdentified InherentRiskRating Mitigation ResidualRiskRating
Ambitiousinthenumberofoutcomesseekingtoachieve MediumMonitorandreviewprogressandifrequiredreconsidernumberofoutcomes
Low
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Dependantofsufficientfundingtosustainafit,robustandsecureinfrastructure
MediumImproveplanningandensuresuitablefundsaresecuredtomaintain/improveourcurrentinfrastructure
Low
Adequateworkforceskillstomaintain/developinfrastructure/systems/programmes
MediumSkillsgapanalysistobeupdated,continuedstafftrainingtoupskillwereapplicable.
Low
Overalljudgement(tobeincludedinprojectriskregister)VeryHighRisk HighRisk MediumRisk LowRisk x
10.Indicativetimetableforactionstodeliverchangeproposal,ifapproved
Action TargetDate Outcome DecisionsmadeDevelopreportingframeworktomonitorprogress
May18 Performanceframework n/a
ContinuetoreviewICTStrategy/ICTplansetc
On-going Suitablefundingsecured n/a
Completeupdatesskillsanalysis Summer18 RobustICTworkforceplans n/a PortfolioHolderdecisionrequired No Daterequired n/aCabinetdecisionrequired No Daterequired n/aCouncildecisionrequired No Daterequired n/a
11.Indicativeresourcerequirements(FTE)–linktoResourceDeliveryPlan
2018-19 2019-20 2020-21SupportRequirements Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4TheICTstrategyhasadeliveryplan,whichtheresourcerequirementswillbedefinedandagreedaspartoftheplan.Resourcerequirementswillbedependentonindividualprojects.
12.OverallSummaryandJudgementofthisImpactAssessment?
OutlineAssessment(tobeinsertedincabinetreport) CabinetReportReference:
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PCC: Impact Assessment Toolkit (Oct 2017) 12
TheoveralljudgementofthisimpactassessmentisthattheJointICTStrategyisoverall‘good’inensuringthatitcontributestotheplans/legislation/policesoftheCouncilandsupportseffectivedecisionmaking,ensuringcompliancewithrespectivelegislation.Theoverallriskidentifiedinthisimpactassessmentis‘Medium’.Thisisbasedonthedelivery(nottheimpact)ofthestrategy:-theambitionofthestrategy,theneedforadequatefundingandanappropriatelyskilledworkforce.MitigatingactionshavebeenidentifiedwhichwilllowertherisktoLow.Theimpacttotheserviceis‘Low’.
13.IsthereadditionalevidencetosupporttheImpactAssessment(IA)?
Whatadditionalevidenceanddatahasinformedthedevelopmentofyourproposal?• JointICTStrategy• Desktopresearch• Staffworkshops• Consultationfeedbackdocument
14.On-goingmonitoringarrangements?
Whatarrangementswillbeputinplacetomonitortheimpactovertime?.
• Aperformanceframeworkwillbedevelopedtomonitorprogress/impact.• ThisprogresswillfeedintoICTSMTandotherboardsofboththeCouncilandHealthBoardsasandwhenrequirede.g.IMTG,CMT,andExecutiveBoard.• TheJointICTStrategywillbereviewedonanannualbasis
PleasestatewhenthisImpactAssessmentwillbereviewed.AnnuallythroughtheprocessofreviewingtheStrategy.
15.SignOff
Position Name Signature DateImpactAssessmentLead: EllenSullivan HeadofService: AndrewDurant StrategicDirector: MarkEvans PortfolioHolder: CllrJamesEvans 16.Governance
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Decisiontobemadeby PortfolioHolder Daterequired
FORMENDS
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Appendix 4
Principlesofsustainabilitythatthisstrategyhasconsidered:
Long term takingaccountofhowwhatwedonowmayaffectcommunitiesandservicesinthefuture
Preventative actingtopreventproblemsoccurringorgettingworse
Integrated consideringhowourwell-beingobjectivescontributetoeachofthewell-beinggoals,affectourotherobjectives,orthoseofotherpublicbodies
Collaborative workingwithotherstomeetourwell-beingobjectives
Involvedinvolvingpeopleinachievingthewell-beinggoals,andensuringthatthosepeoplereflectthediversityofthecommunitiesinPowys
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Appendix 1
Appendixone-Pleaseseeseparatedocument
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