Michał PanowiczmBank | Managing Director | Products, Marketing & Digital

Poland’s banking: from nothing to

innovation

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How to get?...

…To there?…From here?... 25YEARS

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2 retail banks400 branches / 1 per 96k people0 (zero) cards0 (zero) ATMs~100% cash585% inflation0 (zero) foreign Banks

We started where so many emerging markets did…

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… roughly an equivalent of banking desert

Poland in 1990

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Such starting point could have taken us anywhere

Oligopoly

Banking bubbles

Special bank taxes

Protectionism

National champions

Reactive regulation

Sluggish followers

Just OK

Main stream banking

Digital transformation

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1990

51990’s

STAGE 1: Catching up through foreign investments

90’s

PRIVATISATIONKNOW–HOWCAPITALGOVERNANCEITPRODUCTSCOMPETITIVENESS

BRANCHESCORE IT SYSTEMSSTABILITYMODERN PRODUCTSMODERN PAYMENTS

OUTCOMEPREMISE

62000’s

OUTCOMEPREMISE

STAGE 2: Massive innovations pushed by banking startups2000’s

COMPETITIVENESSINNOVATIONDIGITISATIONGOVERNANCERE-BALANCEMODERNIZATION

MODERN:1. DIRECT2. ONLINE3. COSTUMER

FINANCE4. BRANCHES5. BRANDING6. SEGMENT

OFFERINGSDIGITAL & REMOTEREGULATION

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STAGE 3: Championing digital transformationNOW

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TELCO BANKING

ULTRA MODERN DIGITALMOBILE PAYMENTS

MODERN BRANCHES

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Our work ingreasingly recognized globally – THANK YOU!!!

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