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Second level Third level
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CORPORATE PRESENTATION
People Strong HR Services. Disclosure not permitted
People Strong HR Services. Disclosure not permitted
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EXECUTIVE SUMMARY
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About PeopleStr ong Venture capital funded | Excellent Management Team | Strong network of Advisors & Investors
40+ Clients | Marquee Client List | Well respected in HR circles
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Benefits Administration Query Mgmt Payroll Management Process Consulting Recruitment Process Outsourcing
Attendance Management Reimbursements Full and Final Settlement HR Analytics On-Boarding & InductionRetirals Management Compensation Statutory Compliance Retention Mgmt Survey Administration
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Technology FocusEnd-to-end Recruitment Technology HRMS Contact Center Automated Analytics
Payroll Processing Software ESS Online Survey Engine Customized Dashboards
Industry VerticalsTelecom | Pharma | Manufacturing | Auto | BFSI | IT | ITES | Retail | FMCG | Media & Entertainment
Representat ive Clients
People Strong HR Services. Disclosure not permitted
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INVESTORS/ADVISORS
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Dr. Santrupt MisraDirector HR, Aditya Birla
GroupS VaradarajanHead HR, QuatrroAquil BusraiCEO, Aquil Busrai Consulting
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Rahul MerchantExCIO, Fannie Mae
AAA VenturesJoe SimonCIO, Viacom
Varun TalwarDeepak Dhawan Aadesh Goyal
People Strong HR Services. Disclosure not permitted
People Strong HR Services. Disclosure not permitted
rector , t ya roupx ea , roup ea ,Tata Communications
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OUR SERVICES
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HRO ServicesRPO Services
Second level Third level
SHARED
SERVICES Transaction
Management and
PAYROLL AND
COMPLIANCE Payroll
Processin
PROCESS
CONSULTING HR Process Audit
& Benchmarkin
RSSC
Management of the entire
RECRUITMENT
Recruitment Contracts for
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Administration On Boarding Attendance
Management Compensation
Statutory Compliance Administration
Retrials and
HR Shared Services Readiness & Process Reen ineerin
recruitment process
Vendor Management
permanent hiring Exclusive
sourcing engine and first right of refusal over
T & D Relocation Full and Final HRMS
HR
Administration Payroll Helpdesk
& Analytics PAN India
Retention Management: Employee Exit Survey
sourcing mix
Recruitment Administration
Analytics with
sourced resumes Project
based/annuity based contracts
Helpdesk/Contact Center
Survey Administration
HR Dashboard
Operate ManageSLA Driven
Hiring (turn key assignment)
Campus based hiring
People Strong HR Services. Disclosure not permitted
People Strong HR Services. Disclosure not permitted
and Analytics
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Slide HeadingINFRASTRUCTURE
Click to edit Master text stylesPeopleStrong is located at a prominent location in Delhi NCR (Gurgaon) with a capacity of 250 seats. We have a office in Mumbai as well.
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Total sitting capacity is 250 seats with reception
and a loungeDedicated training infrastructure
Board room and 7 se arate meetin rooms ourt eve
Fifth levelMeeting Rooms Facility 1
Separate area for calling and secure data servers etc.
Highly structured LAN cabling with Dlink Cat6e
Internet broad band Lease line with guaranteed uptime of 99.6%; Backup Internet broad band Lease line
Security cameras and CCTVInbound Call Center setup with IVR, ACD, CTI Agents, Email Integration, Reporting, Voice
People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted
Logg ng, Wa oar s,
Rea
t me
report ng
an
Historical reporting, Report Scheduling
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Slide HeadingACCOLADES
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PeopleStrong has been rated among merg ng ea ers y industry magazine HRO Today The only one chosen from India
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Slide HeadingPARTNERS
Click to edit Master text styles PeopleStrong is the knowledge partner for the 2010 THE BEST
COMPANIES TO WORK FOR Study conducted by Business Today
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PeopleStrong has strategic alliance with Zapper Singapore(http://www.zapper.net ), Zapper is a leading HR and payroll
outsourcing service and technology provider in APAC
India Attrition Study, 2008 is the first of its kind nation wide studyaiming to enable organizations to better manage their employeeturnover y eve op ng pre ct ve retent on pract ces, emp oyeeexperience scores, industry wise benchmarking and employerbranding through employee affiliation
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Slide HeadingCOST BENEFIT RATIONALE
Click to edit Master text stylesCompanies report 21 percent to 80percent savings by switching their HRSecond level
Third level
delivery mechanism to shared services
Companies typically save 25-30% in directcosts while indirect cost savin s and ourt eve
Fifth levelprocess predictability are additionalbenefits by switching to RPO model for
recruitment
Outsourcing Transactional activitiesenables HR professionals to focus onstrategic support of the organizationns ea o e ng ogge own w rou neadministrative requests
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Slide HeadingBENEFITS
Click to edit Master text styles Economies of ScaleSecond level
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Best in c ass Tec no ogy
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Quality
Industry Best Practices Service Level Agreements
Reliability HR Industry Experts HR Processes
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Slide HeadingSUCCESS STORIES SHARED SERVICE
Click to edit Master text stylesClient Situation
A multi billion dollar Indian conglomerates Financial services wing with presence in multiple sectors like Life Insurance, Asset Management and Distribution wanted to consolidate and standardize its HR process with improved process efficiency and com etitive cost structures.
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The client was looking for a shared services partner with specialist domain expertise in HR and related transactional space with
strong project
governance
capabilities
managing
multiple
client
HR
teams.
PeopleStrongs Solution
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PeopleStrong through its Shared Services vertical offered to service the client which included Detailed Asis Understanding and Recommendations Phase using the best industry practices suiting clients needs Pre Implementation activities including ensuring Technology Readiness for the new service platform Global Rollout and ongoing engagement
Clients primary need was to service all their locations spread across 1200 locations in India
Managing multiple stakeholder expectations with internal HR organizations of sister companies through strong change management processes
Challenges & Remediation
Designed framework of Financial analysis pertaining to labor/non labor costs for direct dollar savings Dedicated em lo ee service and transaction centre.
Technology inter operability amongst existing client systems
Client Benefits
People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted
Streamlined process, with high level of dynamic orientation facilitating smooth change management. Integrated Cockpit view of all HR Transactions
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Slide HeadingSUCCESS STORIES HR HELPDESK
Click to edit Master text stylesA Fortune 500 MNC , world's leading mobile phone supplier and a leading supplier of mobile and fixed telecom networks including related customer services.Client Situation
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. Employees were not getting their queries resolved in time thus creating high level of dissatisfaction.
PeopleStrongs Solution
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, helpdesk process. Centralized the query inflow Routing queries from multiple locations to a common point and then allocating them to specific process owners and third party vendors Incorporated Industry best practice for process designing. Identified communication modes and defined SLA and reverse SLA with SPOCS, to ensure timely resolution.
There was no tracking mechanism, once the query was forwarded to specific SPOCS and the employees were made to follow up with administrators and vendors.
The need was to streamline the existing internal HR helpdesk activity to ensure higher employee engagement and better
Challenges & Remediation
Superlative SLA compliance of 100% Turned around Em lo ee SAT Scores from 53% to 88% within a s an of 6 months.
employee relations.
Client Benefits
People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted
HR Helpdesk emerged as the main connect between multi located offices and teams across the country as it provided the employees with the much needed personal human touch Reduced time of HR administrators, so as the team gets more time to focus on other strategic functions.
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Slide HeadingSUCCESS STORIES PAYROLL
Click to edit Master text stylesThe Company is one of India's foremost private sector companies with a market capitalisation of nearly US $ 19 billion* and a turnover of over US $ 5.1 Billion. The Company is rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most ReputableCompanies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies
Client Situation
Second level Third level
y Bus ness To ay. Our C ent as a vers e presence across FMCG, IT, Agr us ness etc.
The client has done the payroll outsourcing for the first time in its history for a part of its major division in India through us.The Client was
looking for smooth payroll processing with an accuracy of 99% along with the compliance part has to be adhered to. Also they need thecorrect calculation of statutory dues with timely filing into the respective govt.authorities.
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Streamlining the payroll input process Complete automation of Payroll Output. Correct computation of Statutory Dues
PeopleStrongs Solution
Multiple Ownerships of the payroll in the same division
Due to factory payroll, the no. of working days are 26 & that is to be mapped to all there salary & statutory computation .
Assist with multiple management reports in record time
Challenges & Remediation
Very Short TAT for Payroll Processing.
Timely closure of payroll processing with an accuracy level of 99.9%
Client Benefits
People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted
More accurate Statutory compliance computation
Understanding the benefit of consolidation of Inputs
Building trust towards payroll outsourcing as this is the first time client has outsourced there payroll of any of the division
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Slide HeadingSUCCESS STORIES RECRUITMENT
Click to edit Master text stylesA major Indian Multinational Engineering and Construction Conglomerate (and a global pioneer in providing Engineering Services for Oil & Gas Industry entered into a joint venture in 2004 and wanted to recruit for turnkey project based in Chennai.The positions involved were across niche engineering positions including Piping, Structurals, Process, Instrumentation etc. and
Client Situation
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the timelines were tight timelines which were key for the success of the joint venture.
PeopleStrong through its Recruitment service offering
PeopleStrongs Solution
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SLAs were signed to ensure timeliness of the turnkey project with full guarantee from PeopleStrong More than 100 key positions were closed in 4 months as desired for efficient project schedule
As a pure
RPO,
clients
involvement
was
only
in
JD
creation
and
interviewing
with
offer/appointment
letters
also
done
by
PeopleStrong
Very tight timelines with very niche skills requirement Out of India market (Middle East, South Korea and Canada) was to be tracked for candidates with Offshore experience across 200 companies Clients com ensations bein below benchmarks detailed ne otiations and innovations were re uired
Challenges & Remediation
Project started on schedule Clients cost expectations were matched completely Best inclass employees from outside India markets were recruited successfully.
Client Benefits
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Slide HeadingSUCCESS STORIES RECRUITMENT
Click to edit Master text stylesThe Commonwealth Games in 2010 is poised to be the largest multi sport event ever to be held in India. The games will not only encourage sports in the country, but they will also leave a legacy of new and upgraded sport facilities.
Client Situation
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The Organizing committee (OC) of Commonwealth games (CWG) had to recruit 1000 professionals for organizing the games for very diverse skill sets across functional areas like accommodation, doping control,
hospitality etc.
PeopleStrongs Solution
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PeopleStrong through its Recruitment vertical Helped in defining CTQ parameters associated to the JDs Deployed technology to give a single window to all the stakeholders Recruiters mapped the market and arranged interactions in accordance to the requirements
The main stakeholder being government and CWG being a marquee event, relationship management is the biggest challenge while adhering to strict timelines
Delhi being
the
only
location,
large
numbers
of
relocations
to
be
managed:
Temporary
stay
arrangements
are
being
guided
Challenges & Remediation
Faster turn around time ensures quick realignment for the recruitment team
Very difficult sourcing as this is first such event in India and no such similar skillset exists in India Nature of jobs being contractual, Outplacement options are being explored for each successful candidate
Client Benefits
People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted
Involvement of top team including Chairman helps in building trust
Superior visibility and control for the client as proper technology utilization ensures that all the candidates are tracked across the sub stages of recruitment cycle
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Slide HeadingWhy PeopleStrong?
Click to edit Master text stylesTrusted Partner Grows with youInnovative Approach
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Experienced Fits and Fits and Best inclass Best inclass TeamExtensive
knowledge of
adapts to your current needsGrows with
adapts to your current needsGrows with
technologyEasy to
deploy and use
technologyEasy to
deploy and use
practiceProven
expertise with
organizationStart with a
few services
organizationStart with a
few services
Completely paperless allowing for
Completely paperless allowing for
People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted
multiple
clients and add
more
services laterand
add
more
services latereasier
managementeasier
management
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Slide HeadingPS Value Proposition
Click to edit Master text stylesIT
Infrastructure Cost
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Center
Infrastructure
Better efficiency Year on Year Advanta e
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Value
FTE Pricing flexi staffing
model
ro uct v ty Improvement
Fixed to Variable CostProposition
based pricing SG&A per Employee
35% savings in query time Savings on Hidden Costs
Best In class process
Experienced HRO
Employees
Process Arbitrage
People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted
Professionals
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Slide HeadingIN A NUTSHELL
Click to edit Master text styles Top Indian and Multinationals as ClientsSecond level
Third level Best in Breed Processes ourt eve
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Venture Capital Funded High Quality Infrastructure
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Slide Heading
Click to edit Master text stylesSecond level
Third level ourt eve
Fifth levelDelivering Excellence in HR Outsourcing
Corporate Office:A10, Infocity, Sector 34, Gurgaon 122001
Contact Us:
. Mumbai Office:Suite 206, Deep Tower, Oshiwara, Andheri West, Mumbai 400053 Tel: +9197698 00449
People Strong HR Services Disclosure not permitted People Strong HR Services Disclosure not permitted
http://[email protected]
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