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Page 1: Pecha Kuch - BCP & DRP - By Balasubramanian P

Copyright © 2012

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Page 2: Pecha Kuch - BCP & DRP - By Balasubramanian P

Copyright © 2012

Pecha Kucha Session

OnBCP and DRP

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I n t r o d u c ti o n t o B C P & D R P

b y B a l a s u b r a m a n i a n . P

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Outline

1. Why discuss this topic now?2. What BCP & DR addresses?3. Broad BCP objectives4. Availability & Downtime chart5. Phases of Continuity Planning6. Need for BCP “Governance”

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BCP addresses

Defines a process to preserve critical business functions in the face of a disaster

Continuation of critical business processes when a disaster destroys data processing capabilities

Preparation, testing and maintenance of specific actions to recover normal processing (the BCP)

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DRP addresses

Disasters are defined in terms of…

If it harms critical business processes, it may be a disaster

how long can the business stand the pain?

Probability of occurrence

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Disasters Classifications

Disasters – natural, man-made Natural: Fire, flood, hurricane,

tornado, earthquake, volcanoes

Man-made: Plane crashes, vandalism, terrorism, riots, sabotage, loss of personnel,etc.

Anything that diminishes or destroys normal data processing capabilities

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High Level BCP objectives High Avai labi l i ty Confi denti al ity Integrity

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Low Level BCP objectives Create, document, test, and update a plan

that will address:• Timely recovery• Minimize loss• Meet legal and

regulatory requirements

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High Availability & Downtime chart

Availability % Downtime per year Downtime per month* Downtime per week

90% ("one nine") 36.5 days 72 hours 16.8 hours

95% 18.25 days 36 hours 8.4 hours

97% 10.96 days 21.6 hours 5.04 hours

98% 7.30 days 14.4 hours 3.36 hours

99% ("two nines") 3.65 days 7.20 hours 1.68 hours

99.5% 1.83 days 3.60 hours 50.4 minutes

99.8% 17.52 hours 86.23 minutes 20.16 minutes

99.9% ("three nines") 8.76 hours 43.8 minutes 10.1 minutes

99.95% 4.38 hours 21.56 minutes 5.04 minutes

99.99% ("four nines") 52.56 minutes 4.32 minutes 1.01 minutes

99.995% 26.28 minutes 2.16 minutes 30.24 seconds

99.999% ("five nines") 5.26 minutes 25.9 seconds 6.05 seconds

99.9999% ("six nines") 31.5 seconds 2.59 seconds 0.605 seconds

99.99999% ("seven nines") 3.15 seconds 0.259 seconds 0.0605 seconds

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Phases of Continuity Planning

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Phase I - Project management & initiation

Establish need (risk analysis) Get management support Establish team (functional,

technical, BCC – Business Continuity Coordinator)

Create work plan (scope, goals, methods, timeline)

Initial report to management Obtain management approval

to proceed

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Phase 2 - Business Impact Analysis (BIA)

Obtaining formal agreement with senior management on the MTD (Maximum Tolerable Downtime) for each time-critical business resource

Analyze information Identify time-critical business functions Assign MTDs Rank critical business functions by MTDs Report recovery options (effort & price) Obtain management approval

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Phase 3 - Recovery strategiesRecovery strategies are based on MTDs, Predefined and Management-approved

Technical recovery strategies based on subscription service sites• Hot – fully equipped• Warm – missing key components• Cold – empty data center• Mirror – full redundancy• Mobile – trailer full of computers

Technical recovery strategies based on Data • Backups of data and applications• Off-site vs. on-site storage of media• How fast can data be recovered?• How much data can you lose?• Security of off-site backup media• Types of backups (full, incremental, differential, etc.)

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Phase 4 - BCP development / implementation

Sample plan phases• Initial disaster response• Resume critical business ops• Resume non-critical business ops• Restoration (return to primary site)• Interacting with external groups (customers,

media, emergency responders)

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Phase 5 - BCP final phase

Testing Maintenance Awareness Training

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Phase 5 - BCP final phase - Testing

Until it’s tested, you don’t have a plan

Kinds of testing• Structured walk-through• Checklist• Simulation• Parallel • Full interruption

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Phase 5 - BCP final phase - Maintenance

Fix problems found in testing Implement change management Audit and address audit findings Annual review of plan Build plan into organization

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Phase 5 - BCP final phase - Training

BCP team is probably the DR team BCP training must be on-going BCP training needs to be part of

the standard on-boarding and part of the corporate culture

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To RECAP why BCP “Governance”?

Establishing policy by determining how the institution will manage and control identified risks;

Allocating knowledgeable personnel to implement BCP Sufficient financial resources to properly implement the BCP; Ensuring that the BCP is reviewed and approved at least annually; Ensuring employees are trained and aware of their roles in the

implementation of the BCP; Reviewing the BCP testing program and test results on a regular basis;

and Ensuring the BCP is continually updated to reflect the current operating

environment.

The organization’s senior management team is responsible for overseeing the BCP process, which includes:

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THANK YOU

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“We all have ability. The difference is how we use it.”- Grammy Award winner Stevie Wonder

(An American singer/songwriter/multi-instrumentalist but BLIND SINCE BIRTH)

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