Trial in onedepartmentto start.

CommunicationBoards should beplaced in clearview of patients.

Create an audit system to trackboard usage by staff.

Buy and fastenerasable pens tothe communicationboard.

�Communication� Teamwork�Patient Satisfaction

Patient Communication

Boards:Best Practices

The Journal of Hospital Medicine - The University of California*

Communication failures are still implicated in the majority of sentinel events!*

Recommendations for an Effective Communication and Patient Care Tool

Our 40 Top Patient Communication Board Customers

Common Best Practices

Implementation: Top 4 Practices to Consider*

Design - Top Fields Top Departments by Use

Hospitals that follow thesebest practices improve:

0 10 20 30 40 50 60 70 80 90

% of Customers Using Content Field

1. Inpatient Rooms2. Labor / Delivery3. Pediatrics4. Surgery5. Emergency Room

1. Date 84

82

78

75

63

2. Nurse Info

3. Pain Scale

4. Room Info

5. Goal for the Day

1 2 3 4

*Segha, Nehja Patient Whiteboards as a Communication Tool in the Hospital Setting: A Survey of Practices and Recommendations, Journal of Hospital Medicine, 2010

44of our customers

have boards in more than

one language

600 Albany Street • Dayton, OH 454171-888-772-6245 • standardregister.com/healthcare

@SR_Healthcare

2 Hold nurses responsible for content updates

3 Ensure dry-erase pens are readily available

1 Feature a consistent template

Room Info:Date:Patient Name:Nurse:Physician:Discharge Date:Goal for the Day:Questions: Family:Pain Scale:

24345/2/2014Sam BakerSarahDr. Reynolds5/3/2014Walk 1 lap down hallwayWhat’s for lunch? John, Father