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Fact SheetOVERVIEW, SIZE AND SCOPEWorlds largest company in the manufacture, installation and service of elevators, escalators and
moving walkways. Wholly owned subsidiary of United Technologies Corporation.
Products offered inmore than 200countries and territories
More than1.8 millionelevators andescalatorsserviced by
Otis worldwide
Approximately
60,000 employees,with 53,000 outsidethe United States
Approximately 2.5 million Otiselevators and escalators inoperation worldwide
Major manufacturingfacilities in the Americas,Europe and Asia
REVENUESUS $12.4 billion in 2011, of which 83 percent was generated outside the United States.
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Fact SheetGLOBAL PRESENCESix Otis Areas*
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Fact SheetICONIC BUILDINGS
Amer icas
Asia
Europe
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Fact SheetELEVATORS, ESCALATORS AND MOVING WALKWAYSAdvanced elevator technology to provide customized solutions for a full range of applications fromlow-, mid- and high-rise commercial, residential and infrastructure projects to the tallest building in the world.
Double deck and highspeed elevators.Unsurpassedperformance for
demanding projects.
Compass destination
management system providespersonalized elevator service whileimproving system performance
Gen2 elevator provides sustainability,
architectural flexibility and outstandingride quality. Available in both machineroom-less or mini-machine room, heavy
duties and high speeds.
Escalators andTrav-O-Latormovingwalkways forpublic andcommercialapplications
SERVICE AND MODERNIZATION
The REM monitoring
ystem combined withour customer-focusedOtis Elite service
program providesustomers optimaleliability and fasteresponse time
The EMSPanorama
elevatormanagementsystem enablesimprovedbuildingmanagement
Innovativetechnologiesand an extensiveproduct line toimproveperformance,aesthetics andreliability ofelevator systems
Otis has theworlds largest
network of branchoffices and servicecenters
The advantages oGen2 technologybe applied to builmodernizations toreduce overall enconsumption whiimproving reliabiland performance
Sustainablefeatures: smarteroperations withReGen Drives,power monitoring,highly efficientlubrication system
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Fact SheetUNITED TECHNOLOGIES CORPORATION (UTC)Based in Connecticut, USA, UTC is a diversified company providing high technology products andservices to the global aerospace and building industries.
Air conditioning,refrigerating, heating,ventilation and HVACsystems and products
Electronic security,fire protection productsand services
SikorskyMilitary, industrialand commercialhelicopters
Otis Elevator Company
Elevators, escalators,moving walkways
UTC Power
Fuel cell systems, foron-site, transportation,space and defenseapplications
Pratt & Whitney
Aircraft engines,gas turbines andspace propulsionsystems
Hamilton Sundstrand
Aerospace systems,components, spacesuits, industrial products
UTC Climate, Controls and Security
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Fact SheetOTIS MILESTONES
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Fact SheetOTIS MILESTONES
1853 Elisha Graves Otis founds the company inYonkers, New York, after he invents asafety mechanism for a lifting platform.
1884 Establish sales offices in London andParis.
1888 Win contract to install elevators in EiffelTower.
1893 Install elevators in Russia.
1896 Install elevators in Japan.
1900 Introduce escalator at the Worlds Fair inParis.
1902 Equip the 20-story Flatiron Building, anearly skyscraper in New York City, with
elevators.
1907 Install elevators in China.
1910 Establish first European manufacturingplant in France.
1912 Install elevators in 60-story WoolworthBuilding in New York City.
1925 Install first control system with a memoryat St. Lukes Hospital in Chicago,
permitting automatic operation without anoperator.
1931 Install elevators in the Empire StateBuilding in New York City.
1948 Introduce automatic electronic elevatorsystem.
1960 Install high-rise observation elevator atFairmont Tower Hotel in San Francisco.
1967 Install 255 elevators and 71 escalators in theWorld Trade Center in New York City.
1968 Install a Double-Deck elevator system at theTime-Life Building in Chicago.
1976 Become a wholly owned subsidiary of UnitedTechnologies Corporation.
1979 Introduce Elevonic 101, a completelymicro-processor-based elevator controlsystem.
1981 Introduce Elevonic 401, the first human-engineered control system with synthesized
speech, information display and securitysystems.
1983 Introduce OTISLINE, a computerized,24-hour-a-day dispatching service formechanics in North America.
1984 Equip the worlds tallest hotel, the 73-storyWestin Stamford at Raffles City,Singapore, with 79 elevators and 20escalators.
1984 Form first manufacturing joint venture inChina at Tianjin.
1984 Introduce OTISLINE in France.
1985 Install Otis shuttle people-mover systemusing proprietary advanced-technology
Hovair suspension to connect HarbourIsland and downtown Tampa, Fla.
1987 Dedicate 28-story test tower and engineeringcenter in Bristol, Conn.
1988 Introduce Remote Elevator Monitoring(REM), a diagnostic system for checking
elevator performance from distant locationsin North America.
1989 Introduce innovative linear induction motorelevator in Japan.
1989 Introduce first machine-roomless elevator in
Japan.
1989 Introduce Elevonic 411 and Elevonic311, the most advanced elevator systems inthe world, to the international market.
1990 Introduce Elevonic 411M elevators andElevonic 311M elevators for worldwidemodernization market.
1990 Sign joint-venture agreement outsideMoscow in Russia.
1991 Sign joint-venture agreement inSt. Petersburg, Russia.
1991 Acquire majority interest in HankookEngineering, Seoul, Korea.
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Fact Sheet1997 Win a $10 million contract to supply and
install 74 elevators and escalators at theGrand Gateway complex in Shanghai,China.
1998 Form Hangzhou Xizi Otis Elevator
Company in Chinas Zhejiang Province.This is Otis fifth joint venture company inChina.
1998 Form Otis China Limited, a holdingcompany to manage five joint ventures inChina.
1998 Acquire majority ownership of SouthAfrican company, which becomes a whollyowned subsidiary of Otis.
1998 Acquire minority shares of EuropeanOperations from Mannesmann Demag, a
subsidiary of Germanys Mannesmann A.G.
1998 Win $8.1 million contract to supply and installan automated people mover system at theMinneapolis-St. Paul International Airport.
1998 Win $68 million contract to supply and installan advanced people mover system at newNorthwest Airlines terminal in Detroit.
1998 Introduce Skyway, the worlds fastest ACgearless elevator system with the largestload capacity and the worlds first flexible
Double-Deck elevator.
1998 Win $13 million contract to supply 24elevators (14 are Skyway) and 25 escalatorsfor the Raffles Square project in Shanghai,China.
1999 Invest $26 million to buy out minoritypartners and take majority ownership stakein Otis India.
1999 Launch e-business strategy with revisedWeb site (www.otis.com) and newe-business products: e*Direct (on-lineelevator specifying and ordering) ande*Service (on-line service customer Website).
2000 Introduce an OTISLINE dispatching center inChina.
2000 Win $25 million automated people movercontracts for Huntsville (Alabama) Hospitaland a second system at Minneapolis-St. Paul International Airport.
2000 Announce the Gen2 elevator system, thefirst elevator system to use flat belttechnology in place of steel cables to lift theelevator car. The Gen2 elevator systemrequires no separate machine room anduses an energy-efficient gearless machine.
2000 Sign $14-$16 million agreement to provideup to 220 moving walkways and at least 50elevators and escalators to global retailinggiant Carrefour.
2000 Invest more than $500 million to formLG-Otis Elevator Company, a new joint-venture company with LG Electronics in
Korea.2001 Announce the signing of contracts totaling
more than $100 million for new equipmentand maintenance for six of the largest high-rise construction projects in the New Yorkmetropolitan area.
2001 Win contract to install three Gen2 elevatorsand four S-NPE 1030 model escalators toprovide the first vertical transportationsystem to the Christ the Redeemermonument on Corcovado Mountainoverlooking Rio de Janeiro, Brazil.
2001 Increase, from 30 percent to 80 percent,companys interest in Hangzhou Xizi OtisElevator Company, the joint-venturecompany in Hangzhou, China.
2001 Complete modernization of the Otis elevatorcars serving the upper landing of the EiffelTower in Paris.
2002 Win elevator contracts totaling $17.7 millionin Melbourne, Australia, for the 88-storyEureka Tower and the former Queen VictoriaHospital, the largest total new equipment
order ever recorded by Otis Australasia.2002 Win $10.3 million in contracts to modernize
elevator systems in three high-rise officetowers in Paris prestigious La Dfensebusiness district.
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Fact Sheet2002 Install two elevated Express Trams, the
centerpiece of a $68 million vertical andhorizontal transportation system inNorthwest Airlines new Edward H.
McNamara Terminal at DetroitMetropolitan Airport.
2002 Win contract to supply elevators andescalators for the Transit Center, a newpublic transportation facility to meet thedemands of the 2008 Olympic SummerGames in Beijing.
2002 Form new joint venture, Jiangnan ExpressElevator Company, with Suzhou JiangnanElevator (Group) Co. Ltd. in Chinas
Jiangsu Province.
2002 Form new joint venture, Xian Express
Elevator Company, with Xian ElevatorFactory in Chinas Xian City expandinginto western China.
2003 Win contracts totaling $31 million tosupply and install elevators, escalatorsand platform screen doors for subway linein Shenzhen in southern China.
2003 Announce acquisition of Amtech ElevatorServices from San Francisco-based ABMIndustries.
2003 Win contract to install 32 elevators in
7 World Trade Center, first building to beconstructed as part of redevelopment ofGround Zero in Lower Manhattan in NewYork City.
2003 Announce contract to install 111 elevatorsand escalators in Guangzhous Grand View
Mall, largest shopping mall in Asia.
2003 Win contract to install 54 Gen2 elevators and56 escalators for a new subway line inTianjin, one of the largest sales of Gen2elevators in the world.
2003 Super Double-Deck elevators installed in the54-story Mori Tower in Tokyos RoppongiHills complex.
2003 Otis-LG wins $9 million contract to supply340 elevators for Advanced Business Park inBeijing, largest order ever received byOtis-LG.
2003 Introduce the machine-roomless Gen2elevator in North America and Japan.
2003 Consolidate operations in China byexchanging shares in Hangzhou Xizi OtisElevator Company for an increased andcontrolling interest in Otis China Limited.
2003 Celebrate the 150th anniversary of OtisElevator Company.
2004 Announce $10 million contract in Taiwan tosupply and install 145 escalators andelevators for Taipeis Mass Rapid Transit
(MRT) system.
2004 Install 61 elevators, escalators and movingwalkways in Arkadia, Polands newest andlargest retail and entertainment center,located near Warsaws central business
district.
2004 Win $9 million contract in Italy for 38escalators and 19 elevators that will beinstalled in six stations of the subway lineunder construction in Turin, host city for the2006 Olympic Winter Games.
2004 Announce contract to supply 98 elevators,escalators and moving walkways for the Mallof the Emirates, a 2.4 million-square-foot(216,000 square meters) entertainment andshopping complex in Dubai, United ArabEmirates.
2004 Win contracts in Australia totaling more than$25 million to supply and install 33 elevatorsin the KENS commercial office towerdevelopment project in Sydney and 26elevators and escalators in the BrisbaneSquare office tower in Brisbane.
2004 Announce contract to modernize 18elevators with Otis high-speed Elevonicsystems in Torre Picasso, one of the mostprestigious office towers in Madrid, Spain.
2004 Win contract to install and maintain 19elevators in Torre Repsol, the first of fouroffice towers to be built as part of the largestproperty complex in Madrid, Spain.
2004 Announce contract to install 64 elevators andescalators in the Shanghai World FinancialCenter complex, which will be built in thePudong district.
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Fact Sheet2004 Introduce EMS Panorama system, a
Web-based management application thatenables building personnel to securelymonitor, control and report on elevators,escalators and moving walkways fromvirtually any location using a computerwith a standard Internet browser.
2004 Win a contract to provide 70 Gen2elevators and 74 escalators for 27 stationson Shanghai Metros new mass transit
Line 6 under construction in the Pudongdistrict.
2004 Announce contract to supply and install70 elevators and 27 escalators, forBeijings Silvertie Center, including high-speed Skyway Double-Deck elevators forthe centers 64-story office tower.
2004 Win contract to install 100 Gen2 elevatorsin Zhangjiang High-Tech Park inShanghai, China, Otis largest single Gen2
contract.
2005 Win contracts totaling more than $23million to supply and install 169 elevators,escalators, moving walkways and onecentral monitoring system for Phase 2 ofthe Incheon International Airport in SouthKorea.
2005 Win a contract to install 46 elevators andescalators, including Gen2 and Elevonicelevator systems, for the second phase ofChinas Beijing Fortune Plaza.
2005 Announce contracts to supply 70 elevatorsand escalators for Planet Godrej, one ofIndias tallest buildings, and Great India
Place, a combined shopping mall andamusement park.
2005 Win a $14 million contract to supply andinstall 51 heavy-duty escalators and tomodernize 11 escalators at subway stations
in Munich, Germany.2005 Announce contracts to supply and install
120 Gen2 machine-roomless elevators,escalators and Trav-O-Lator movingwalkways for expansions to Nye AhusHospital in Norway and to SkrholmenCentrum shopping mall in Sweden.
2005 Win a contract to supply and install127 elevators, escalators and Trav-O-Latormoving walkways at Rome Fair, one of thelargest exhibition and business centers inItaly.
2005 Announce a $36 million contract to supplyand install 66 elevators and escalators atEmaarProperties Burj Dubai in the UnitedArab Emirates, which will be the worlds
tallest building when completed.
2005 Win record order from Chinese constructionfirm Chixia Construction to supply and install450 elevators for eight luxury residentialhigh-rise housing projects in JiangsuProvince.
2006 Win contracts to supply and install45 elevators for three modern buildings in
Bankside 123, a major South East Londondevelopment along the Thames.
2006 Announce contract to supply and install21 elevators for the 51 Lime Street project, a29-story office tower under construction inLondons historic Square Mile district.
2006 Win contract to supply and install 42 Gen2elevators for 21 apartment buildings ownedby the Ministry of Awkaf in Kuwait City.
2006 Win record order in Chinas ZhejiangProvince to supply and install 120 elevators
for the Shunfa Jiajing Tiancheng residentialcomplex in Hangzhou.
2006 Announce contract to supply and install 85elevators and escalators for an extension ofMadrids underground metro.
2006 Win contract to design and installone-of-a-kind glass elevators for Washington D.C.s
Newseum, the worlds first interactivemuseum of news. The 21-unit contract alsoincludes six Gen2 elevators.
2006 Announce $9 million contract to supply andinstall 29 elevators for an expansion of theworlds largest casino, Foxwoods Resort
Casino in Connecticut, U.S.A.
2006 Win two contracts valued at more than$14 million to supply and install136 escalators and 41 elevators for theNumber 10 Line of the Beijing Subway.
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Fact Sheet2008 Win more than $60 million in contracts for
Central Market in Abu Dhabi City.
2008 Announce contract to provide 264 energy-efficient escalators at Hangzhou MetroLine 1 in China.
2008 Announce contract to provide a mix ofElevonic 411 gearless, geared and Gen2elevator systems for the TrumpInternational Hotel & Tower in Toronto.
2008 Win a $23 million contract for theGuangzhou International Finance Center,an office and hotel building that will beamong the tallest in the world.
2008 Win a contract to supply and install 108Gen2 elevators in 34 stations for theDowntown Line, Singapores new mass
rapid transit line.
2008 Announce contract to provide 116elevators and escalators including 36Gen2 elevators for the Beijing SouthRailway Station, one of the largest in Asia.
2008 Announce contracts to supply and installmore than 1,400 elevators and escalatorsat venues and related infrastructure for the2008 Beijing Olympic Games. Twentypercent of the units are Gen2 machine-roomless elevators.
2009 Announce contracts to supply and install1,300 elevators in public housing estatesfor the Singapore Housing andDevelopment Board (HDB).
2009 Win contract to supply and install 334energy-efficient Gen2 elevators for theLongtan City Industry Zone in Chengdu,China.
2009 Announce contract to provide 125elevators, escalators and movingwalkways for International Finance Centre
(IFC) Seoul in Korea.
2009 Win contract from Longfor Properties, aleading real estate developer in China todeliver and install 442 elevators and 10escalators for residential and commercialprojects in four cities. The order includesenergy-saving Gen2 elevators with ReGendrives.
2009 Designed and installed a unique elevatorthat is being used to transport vehicles tothe 94th floor exhibition hall in mainlandChinas tallest building. This elevator is
among 30 elevators and 34 escalatorsthat Otis installed in the 101-storyShanghai World Financial Center.
2009 The U.S. Green Building Council(USGBC) recognized Otis ElevatorCompany for its leadership in
environmental sustainability. The OtisElevator Company TEDA Center in Chinaachieved gold-level Leadership in Energyand Environmental Design (LEED)certification.
2010 Inauguration of the worlds tallest building,Burj Khalifa in downtown Dubai opened itsdoors to the public who rode Otis double-deck elevators to At the Top, the 124thfloor observation deck.
2010 Otis Elevator Company provided 169
elevators and escalators for World Expo2010 in Shanghai, China, making Otis thelargest elevator supplier for thisprestigious event. The contracts includeenergy-saving Gen2 and SKY elevators,as well as ReGen drive technology.
2010 Otis Elevator Company will provide 88energy-efficient elevators, escalators andmoving walkways to Los AngelesInternational Airport (LAX), the worlds
busiest origin and destination airport.
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Fact Sheet2011 Otis Elevator company will provide 21
elevators and 47 escalators to the newWorld Trade Center Transportation Hub inlower Manhattan, New York. The Hubpromises not only to bring architecturalbeauty to downtown Manhattan but also tosignificantly improve mass-transitconnections throughout the region.
2011 Announce major global environmentalprogram, The Way to Green, which spansevery aspect of its operations, from designand manufacturing to products and end-of-life recycling.
2011 Otis Elevator Company celebrates 100years of operation in Germany. OtisGermany is one of the leading high-techcompanies in Berlin, and develops
energy-saving components for Otiselevators and escalators worldwide in itsown research and production centers.
2011 Otis Elevator Company selected foranother of Indias landmark, green
buildings to provide Kohinoor Square with47 elevators and 16 escalators.
2011 Empire State Building Selects Otis formajor modernization project to installadvanced elevator systems with improvedspeed, energy-efficiency, and passenger
experience.
2011 Otis Elevator Company to openmanufacturing facility in Florence, SouthCarolina. The new facility will consolidatemuch of Otis North American new
equipment operations and will bring morethan 360 jobs to South Carolina.
2011 Glasgow Subway selects Otis for majormodernization project to Install Otis
energy-efficient escalators. Themodernized escalators will better enable
the Subway to meet the demands of the2014 Commonwealth Games.
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