Master of Science in Executive Leadership 1
ORGANIZATIONAL CULTURE
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Assumptions About External Adaptation
Issues
CULTUREMSEL 532 – Designing Organizational CultureSonia M. FaraceStephanie ArmstrongJan 14th, 2013
Master of Science in Executive Leadership 2C-13
1. Leaders as entrepreneurs, are the main architects of culture
2. Culture once its formed, it influences & shapes Leadership.
3. If needed, Leadership can & must speed up culture change
Learning Objectives
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THREE LEVELS OF CULTURE
Structures & Processes
Observed Behavior(difficult to decipher)
VISIBLE(Form
al)IN
VISIBLE(Inform
al)BASIC ASSUMPTIONS
3• Unconscious, taken for
granted beliefs & Values• Perceptions, Thoughts &
Feelings
SPOUSED VALUES
2• Conscious beliefs• Ideologies• Rationalization
ARTIFACTS
1• Language/Technology• Emotional Displays• Physical Structure• Dress Code
The way we say we get things done
Values & Attitudes
Informal Groupings
Non-confrontable
Non-debatable
Leadership Style
Power & Politics
Rules of behavior
Self-Esteem
Theories in Use
The way we really get things done
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The Process of Culture Formation
1. Survival in adaptation to the external environment.
...for long term growth
2. Integration of the internal processes.
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Basic Assumptions
Big or small, all organizations have external and internal assumptions
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Culture Formation• Shared Experiences• Leadership• Common Learning
Group Growth & Culture Formation are the two sides of the same coin
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Problems of External Adaptation & Survival
Mission & Strategy MeasurementCorrectionGoals
Means
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Mission & Strategy
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MI
NOISIV
T R A T E G Y
I S S I O N
RUTUFAn organization
survives & grows when obtains a shared understanding of their reason they exist
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Goals...consensus
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GOALENGINEERING
EXECUTIVES
OPERATIONS
…of the three cultures
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Means...to get things done!
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RESOURCES
SYSTEMS
PROCESSS
SKILLS
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Measurement
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KPI #1 KPI #2 KPI #3 KPI #4
4.3
2.5
3.5
4.5
…improving performance
Consensus on the criteria to be used in measuring the performance of current and members
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Try many options…
Reject the ones that don’t work
Keep the ones that do
Error Detection & Correction…
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Correction
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…action to take if change in course is needed
Consensus on repair strategies…
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Conclusion
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…Leadership and Culture are intertwined
• Focus on the External Problems
• Successful management of External Problems will determine your success
"USD is founded and sustained by a belief in the essential goodness of creation, the worthiness of a lifelong commitment to
understanding and working on behalf of the human condition."
- President Mary E. Lyons
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