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ORGANIZATIONALCONFLICTS
By
PUSHPENDRASARITA
HARSHA VARDHAN
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Confict
Confict and comptition
Typ! o" confictP#oc!! o" confict
Confict mana$mnt !ty%!
LEARNING OB&ECTIVES
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'(at I! CONFLICT)
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CONFLICT ANDCO*PETITION
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F,nctiona% and Dy!",nctiona%confict
Int#a4indi0id,a% confictInt#4indi0id,a% confict
Int#a4$#o,p confict
Int#4$#o,p confict
T5PES OF CONFLICTS
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F,nctiona% Confict6 Con!t#,cti0 and imp#o07
Dy!",nctiona% Confict6
D!t#,cti0 and (ind#7
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INTRA4INDIVIDUALCONFLICT
Ca,!!6
Confict "#om "#,!t#ation Goa% confict! Ro% confict! and am-i$,ity
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87CONFLICT FRO*FRUSTRATION
NEED DRIVE GOAL
BARRIERFRUSTRATION
DEFENCE*ECHANIS*S
87 A$$#!!ion
97 'it(d#a+a%
:7 Fi;ation
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97GOAL CONFLICT
Attainmnt o" on $oa% ;c%,d! t(po!!i-i%ity o" attainin$ t( ot(#7
Typ!6
87 App#oac( =app#oac( confict97 T,#nd do+n4app#oac( confict:7 A0oidanc4a0oidanc confict
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:7ROLE CONFLICT ANDA*BIGUIT5
S0#a% #o%! and a%!o >nd! timand #!o,#c! inad1,at to do7
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T#an!actiona% ana%y!i!
&o(a#i 'indo+
INTER4INDIVIDUALCONFLICT
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&OHARI 'INDO'
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INTRA4GROUP CONFLICT
Confict! t(at occ,# +it( in $#o,p!7
It can act %i/ -ot( ",nctiona% a!+%% a! dy!",nctiona% confict7
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POND5 CONFLICTPROCESS
Contd
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Latnt Confict6confict4p#omotin$ !it,ation! appa# on
t( !cn -t+n indi0id,a%! and$#o,p!7
E;6 Confict -t+n >nancia% mana$#and !a%! mana$#7
Contd
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P#ci0d Confict6'(n on pa#ty "#,!t#at t( ot(#
pa#ty, pop% p#ci0 t(at a conf,ct,a%condition! ;i!t7
Sa%! mana$# may nd additiona%-,d$t "o# p#omotiona% acti0iti! +(ic(>nancia% mana$# may not #%a!7
Contd
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F%t Confict6At t(i! !ta$3 t( confict i! act,a%%y "%t7
A! !tatd a#%i#3 t( ",nd! a# not#%a!d -y t( >nanc mana$# and t(p#o-%m i! -in$ !,#"acd7
Contd
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*ani"!t Confict6It i! a !ta$ o" opn di!p,t7 Bot( pa#ti!
d0i! t(i# !t#at$i! to "ac ac(ot(#7
Financ mana$# may opn%y t,#n do+n t(
#1,!t !inc ( mi$(t (a0 a%%ottd additiona%",nd! "o# p#oc,#mnt o" -tt# #a+ mat#ia%"o# p#od,ction dpa#tmnt7 Sa%! mana$# maya#$, t(at -tt# #a+ mat#ia% (a! no manin$,n%!! t( "act! a# -#o,$(t to t( notic o"c,!tom#!3 +(ic( can on%y - don t(#o,$(p#omotiona% campai$n7
Contd
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Confict #!o%,tion6At t(i! !ta$3 t( confict +i%% - #!o%0d
-y confict #!o%,tion tc(ni1,!7
Confict A"t#mat(6At t(i! !ta$3 t( confict +i%% - #!o%0d-y confict #!o%,tion tc(ni1,!7
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Lo!4%o! app#oac(
'in4%o! app#oac(
'in4'in app#oac(
RESOLVING INTER4PERSONALCONFLICTS
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ORGANIZATIONAL BEHAVIOR -yROBINS3&UDGE3 VOHRA
ORGANIZATIONAL BEHAVIOR -yD#7 *7&7*ATHE'
ORGANIZATIONAL BEHAVIOR -y
V7G7 ONDALAR
REFERENCES
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THANK YOU
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