Operations Management Taster
Dr. Nico SavioLecturer in Operations and Supply Chain Management
Manchester Business SchoolUniversity of Manchester
MBS West [email protected]
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Agenda
• What do we mean by operations?
• What is operations management?
• A career in operations and supply chain management
• Operations and supply chain management ‘stream’ at MBS
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What do we mean by operations?• Operations is about how organisations make/offer a product/service that they
will sell to a customer
• Let’s think about how these are made
• What have they got in common? How are they different? What are the inputs? What are the outputs?
• How about these?
Operations is a ….. transformation process
• The operations function is defined as a collection of processes, all inter-linked• Thinking about the big picture, we can analyse operations at three levels: the
process, the operation the supply network hierarchy of OM
5BMAN20031 & 20771
Tangible (products) and
intangible (services)
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What is operations management?
• The operations function of an organisation is responsible for the transformation of the input into the output
• Operations management is about the planning and coordination of all activities related to this transformation process within the organisation
– Strategy– Design– Inventory management– Capacity planning– Supply chain management– Quality management– Improvement
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A career in operations and supply chain management
• All large organisations have graduate schemes in operations and supply chain management– It’s a core function!
• If you like analysing operations business problems and implementing their solutions
• Mixture of analytical (quantitative) and qualitative skills
• Some of the big ones are
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Operations and supply chain management ‘stream’ at MBS
• Stream– BMAN20031 – Operations Management– BMAN31451 – Foundations of Supply Chain Management– BMAN30651 – Strategic Supply Chain Management– Supply chain related dissertation
• Quantitative methods is a base, but a lot of the assessment is qualitatively based
• You can do Decision Modelling for Resource Management, Operational Research and Statistics in parallel
• Chartered Institute for Purchasing and Supply (CIPS) accreditation
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