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Week 3 Unit 1: SuccessFactors
Performance & Goals and Calib
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Performance and goals
management can help
organizations excel.
SAP Performance Benchmarking 2013/14
OptimizingEmployee
Performance
36% lower employee turnover
in organizations with higher employee engagement
25% higher refor organizations w
Increase
Engagement &Performance
10% higher employee engagement
in organizations where employee development
needs are revaluated as part of a regular
performance appraisal process
17% lowefor organizations with a
who receive co
SuccessFactors Performance & Goals and Calibration A driver for high value – not just a compliance box to check
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SuccessFactors Performance & Goals and CalibrationChallenges getting in the way of valuable benefits
50% of the average
workforce’s capacity is wasted
on non-productive work
Corporate Strategy Board:Measures that Matter
84% of companies aren’t
using their workforce to its
full potential
Saratoga Institute
U95% of the workforce does
not understand the company
strategy and goals
Norton & Kaplan
While most companies still have annual reviews, more than 58% tell us it is n
of time.Global Human Capital Trends 2014: Engaging the 21st-century workforce, Deloitte Consulting LLP and Be
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Intuitive Goal
Development &
Management
SMART Goal
Wizard Goal Library > 500
SMART goals
Mobile goals
Engaging
Performance
Reviews
Writing & coaching
assistants with legalcheck
Team rater
Touchbase
360° Assessments
and Feedback
Socialize the review
process Variety of sources
Comprehensive
assessments
Acc
Calib
Visual co
Objectiviall depar
Impact re
SuccessFactors Performance & Goals and CalibrationComprehensive performance management increases business results
SuccessFactors Performance & Goals
Mobile Performance Management via SuccessFactors Mobile
Reporting & Analytics
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© 2015 SAP SE or an SAP affiliate company. All rights
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAcompany) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate cservices are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha
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Week 3 Unit 2: SuccessFac
Total Rewards & Compens
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SuccessFactors Total Rewards & CompensationCompensation trends
Increased use of benchmarking
for compensation decisions
Nominal base pay increases, continued shift to
variable pay
Goal attainment increasingly based on both
individual and organizational goal achievement
New regulations will require greater analysis
and reporting (CEO pay ratio proposal)
Pay communications becoming increasingly
transparent
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SuccessFactors Total Rewards & CompensationBusiness challenges: strategic compensation and talent issues
Complexity – most have salary, some type of variable pay,
and other incentives
Fairness relative to performance, departments, and goals
Finding and keeping top talent
64% have different vendors or no packaged solution for
performance and compensation management
Source: Bersin, April 2011, Comp Research Bulletin, Gartner 2011 EPM MQ, Ventana, Trends in Total Comp Management, 2011
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SuccessFactors Total Rewards & CompensationBusiness challenges meet poor execution
Inconsistencies – need for comprehensive, integrated
approach
Spreadsheets – 70% errors and 40% incorrect payments
56% want integration with Human Resources Information
Systems (HRIS); 42% want integration with performance
39% needed help with fundamentals of managing bonus pay
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SuccessFactors Total Rewards & CompensationEnabling total compensation management
Total
CompensationStatement
Benefits
Healthcare, Retirement
Plans, Company Cars,
ESPP, 401K Match,
Expats, Insurances,
Meal Allowance …
Health
Wellness Support,Career,
Work-Life Balance
…
Base
Compensation
Merit, Promotion,Market
Adjustments … Variable
Compensation
Bonus, IncentiveBonus,
Spot Awards …
Equity
RSU, PSU, RSA,
Stock Options …
C a l c u l a t e d i n t o
S u c c e s s F a c t o r s
C o m p e n s a t i o n
I n t e g r a t e d i n t o
S u c c e s s F a c t o r s
C o m p e n s a t i o n
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SuccessFactors Total Rewards & CompensationThe elevator pitch…
“SuccessFactors Compensation is your
unique foundation to apply total
compensation management that
manages risk and compliance,
improves employee engagement, andleads to better business outcomes.”
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© 2015 SAP SE or an SAP affiliate company. All rights reserved.
© 2015 SAP SE or an SAP affiliate company. All rights
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategydevelopments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha
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Week 3 Unit 3: SuccessFac
Succession & Developme
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SuccessFactors Succession & DevelopmentExperience a distinct business advantage
14% increase in sales at
companies that extend
succession
management deep into
the organization1
200% more revenue per
employee at
companies with
high-quality
development
plans2
50% increased time to
productivity for
internal hires vs.
external hires3
50% lower turnover among
high performing
employees at
companies with a
formalized succession
management process4
20%increase in employee
engagement and
retention with
enterprise-wide career
development
strategies6
3xmore effective at
achieving key
business
measures5
1Cedar Crestone HR Systems Survey, 2009. 22009 Talent Management Factbook, Bersin & Associates. July 2009. 3Mellon Learning Cruve Rese4
2009 Talent Management Factbook, Bersin & Associates, July 2009.5
Bersin & Associates.6
Global Wokrplace Study, Towers Watson, 2012.
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SuccessFactors Succession & Development Lacking succession impacts business outcomes
Sour
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SuccessFactors Succession & Development Extending beyond the C-suite
CompensationPerformance &
GoalsLearningOnboardingRecruiting
Succession Management Identify critical roles and high-
potential employees Perform company-wide talent
search
Visualize talent gaps
Assess bench strength
Create talent pools
Calibration
Compare employe
performance acro
Determine objecti
View trend of emp
over time
Career & Development Planning
Create development plans
Link development plans to competencies
Explore career interests with the career
worksheet
Define career paths
Perform role-readiness assessment
Reporting & Analytics
SuccessFactors Succession & Development
SuccessFactors Presentations
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© 2015 SAP SE or an SAP affiliate company. All rights
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategydevelopments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha
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Week 3 Unit 4: SuccessFac
Learning – Talent Develop
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SuccessFactors Learning – Talent DevelopmentStruggle to develop a learning culture
51%
Has a culture of continuous learning
47%Is capable of retaining and sharing institutional
knowledge
52
47
41
52
43%
45%
Has a formal mentoring program
Offers incentives for pursuing further education
Employees
say their company…
Exec
say their c
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SuccessFactors Learning – Talent DevelopmentProvide a path and develop skills for the future
51%We are more
merit-driven thantenure-driven 43%
When a seniorperson leaves wetend to fill the role
from within theorganization
37%Long-term loyalty
and retention is animportant partof our talent
strategy
31We p
succesconti
key
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SuccessFactors Learning – Talent DevelopmentLearning product overview
CompensationPerformance &
Goals
LearningOnboardingRecruiting
Social Learning wi
Collaborative groups
with courses
Communities of prac
Networking and know
Content
iContent – Content as a Service
Open Content Network SAP Workforce Performance
Builder*
Learning Management System
Formal, compliance-related training
Informal self-directed and sociallearning
Mobile learning
Extended Enterprise
*Optional
S F L i T l D l
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SuccessFactors Learning – Talent DevelopmentWhy we use learning solutions
Regulate | Certify | Qual
Motivate | Cultivate | Innov
Enable Retain Profi
Compliance
Talent Development
External Enablement
S F t L i T l t D l t
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SuccessFactors Learning – Talent DevelopmentLeadership development
Increase agility, speed, and quality
Help employees meet goals
Improve succession readiness
Accelerate time to productivity
Develop new leaders
S F t L i T l t D l t
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SuccessFactors Learning – Talent DevelopmentKey capabilities
Learning analytics
Mobile learning (updated iPad experience)
Programs for continuous learning
Pace determined by student or schedule
Unlimited activities including SAP Jam groups
Quick Guides for “how to” on any topic
Simple for PC or iPhone
By anyone, for everyone
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© 2015 SAP SE or an SAP affiliate company. All rights
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategydevelopments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha
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Week 3 Unit 5: SuccessFac
Learning – External Enable
SuccessFactors Learning External Enablement
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SuccessFactors Learning – External EnablementWhy we use learning solutions
Regulate | Certify | Qual
Motivate Cultivate Innov
Enable Retain Profi
Compliance
Talent Development
External Enablement
SuccessFactors Learning External Enablement
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SuccessFactors Learning – External EnablementBeyond employees
Brings learning to groups outside your
organization (beyond your employees)
Creates revenue-generating opportunities for
learning orgs
Retain customers, enable partners
Provides strong business case and ROI for
learning
SuccessFactors Learning External Enablement
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SuccessFactors Learning – External EnablementKey capabilities
Uniquely branded learning sites (themes)
Automated learning assignments
Assign learning catalogs to different audiences
Configurable “marketing page” per audience
SAP Jam groups for communities,
crowdsourcing, expert identification, and fast
video creation
Attract, develop, and retain networks with
promotions/contests
eCommerce: multi-currency and multiple
payment
SuccessFactors Learning – External Enablement
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SuccessFactors Learning – External EnablementCompliance-related training: key capabilities
Automated learning assignments based
on nearly any criteria
Visibility into compliance training status and
activities
Comprehensive reporting with expanded
support for government requirements
Support for multi-part e-signatures
Support for FDA 21 CFR Part 11
Optional: validated LMS environment
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© 2015 SAP SE or an SAP affiliate company. All rights reserved.
© 2015 SAP SE or an SAP affiliate company. All rights
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha
W k 3 U it 6 S F
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Week 3 Unit 6: SuccessFac
Learning – Compliance
SuccessFactors Learning – Compliance
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SuccessFactors Learning ComplianceWhy we use learning solutions
Regulate Certify Qual
Motivate Cultivate Innov
Enable Retain Profi
Compliance
Talent Development
External Enablement
SuccessFactors Learning – Compliance
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SuccessFactors Learning ComplianceRelated training
“Automate and assure”
Minimize risk
Reduce administrative headaches
Ensure quality processes (QxP)
Enable ISO/manufacturing/sustainability
Meet government reporting requirements
SuccessFactors Learning – Compliance
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g pKey capabilities
Automated learning assignments based
on nearly any criteria
Visibility into compliance training status and
activities
Comprehensive reporting with expanded
support for government requirements
Support for multi-part e-signatures
Support for FDA 21 CFR Part 11
Optional: validated LMS environment
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© 2015 SAP SE or an SAP affiliate company. All rights
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha
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